corporate presentation
TRANSCRIPT
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PALASH Healthcare Systems Pvt. Ltd.
Corporate Presentation
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INDEX
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Dinesh SamudraFounder & CEO
Nilesh Ingale
Co-Founder & VP
PALASH R & D
Support & Implementa
tionBranding & Promotion
Marketing & Sales
Domestic
Internation
al
TestingSystems
Administration
HR & Admin Finance
Prasad Kulkarni
Co-Founder & VP
PALASH HIMS.CS
PALASH HIMS.NE
T
PALASH’s Foundation
Board: 1. Narendra Barhate
2. Bharati Barhate
3. Dinesh Samudra
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About PALASH Healthcare Systems
Over 175 clients (115 in India and 60 abroad), 60% in facilities with >75 beds
Solution running for at least 10 hospitals/clinics for past 5 years
Helps improve healthcare through better data access, faster retrieval, higher quality and versatility in data display
Modern product based on Microsoft technology, ready to use Android® and iOS® based interfaces
Doctors on rolls (in development team) to understand and validate functionality
115105
45
India South East Asia
Europe Middle East and North Africa
Clients distribution
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PALASH In Healthcare
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PALASH in Healthcare IT
PHS’s proprietary Health Information Management Platform, PALASH, is a renaissance in the healthcare providers’ industry. Keeping its main goal as improved, quick and easy patient care PALASH has facilitated ease of work for every element involved in the healthcare industry .
PHS has its international business development & support presence through its Center of Excellence (COE) in Dubai and in UK through its wholly owned subsidiary Clinical Safety Solutions, LLP.
PHS has established Technology & Business partnerships with leading players in IT viz . Accenture, Zensar, SAP and Gemini Communication.
World's largest Heath Data Analytics Company IMS health has collaborated with PHS to explore Healthcare providing market in India for Consulting & Analytics.
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Business partners
Technology partners
PALASH’s Partners
Overseas partners
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PALASH’s Product and Service Offerings
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PALASH’s Specialties
MultispecialtyHospitals & Clinics
PolyclinicHospitals & Clinics
DiabeticHospitals & Clinics
OphthalmologyHospitals & Clinics
IVFHospitals & Clinics
Healthcare InformationManagement Platform
One of the very few healthcare IT companies in India to offer specialized healthcare IT products for a diverse range of applications
DiagnosticsPathology & Radiology
DaycareSurgical Assisting Services
OncologyCancer Hospital & Clinics
UrologyHospital & Clinics
NephrocareHospital & Clinics
Cardiac CareHospital & Clinics
Chain Of Clinics
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PALASH’s Elite Clientele
PHS India Clientele PHS International Clientele
Middle East & Africa
Caribbean Islands
South East Asia
Europe
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Setting up Scope
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PALASH addresses every element in the ecosystem
Administration• Time consuming, error prone and tedious processes• Poor IT infrastructure leading to inefficient and ineffective patient care – dissatisfied and angry patients• Redundant processes leading to compliance challenges
Doctors•Tracing history of patients is an issue•Majority of time consumed by understanding history on repeated visits•Staff is not adequately trained or technologically savvy
Patients•High waiting time and no management of visiting patients•Complicated setup – difficult to navigate•Time wastage due to repeated history on every visit•Redundancy in formal procedures and processes
• Simplification of processes• Effective compliance• Simplified reporting• Transparency
• Targeted treatment• Quality healthcare outcomes• Capacity enhancement
• Service availability• Efficient queue management• Enhanced care standards• Improved health outcomes
Issues faced by stakeholders How PALASH helps…
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Layered architecture allows easy upgrades, customization and integration
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PALASH’s Global Execution Model
OVERSEAS
PALASH COE in Middle East• Development • Implementation• Support
PALASH HO
• Product Design • Delivery Governance• Testing Control
• Release Management • Knowledge Management• Sales & Support
Caribbean's
AfricaSAARC Countries
Middle East
South East Asia
Europe
Western Region (India)
Southern Region (India)
Northern/CentralRegion (India)
Eastern Region (India)
INDIA
OVERSEAS
INDIA
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Product Demonstration with Use Cases
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PALASH CIMS Flow
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PALASH HIMS Flow
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PALASH HIMS Flow
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Case Study: Mewar Orthopedic, Rajasthan (India)
Overcome Challenges
PHS would like to elaborate a use case of Mewar Orthopaedic Hospital
based in Rajasthan, India.
To start with Mewar was chain of 5 Hospitals who had envisioned a sumptuous growth within a short
period of time for itself.
Serious lack of centralized data synchronization caused problems in
financial and clinical data management.
The local HIS was not able to keep in pace with the requirements of Mewar. The minimal number of
modules were not suiting to growth envisaged by the management.
Impact of the project
PHS would like to elaborate a use case of Mewar Orthopaedic
Hospital based in Rajasthan, India.
To start with Mewar was chain of 5 Hospitals who had
envisioned a sumptuous growth within a short period
of time for itself.
Serious lack of centralized data synchronization caused
problems in financial and clinical data management.
The local HIS was not able to keep in pace with the
requirements of Mewar. The minimal number of modules
were not suiting to growth envisaged by the management.
Case Study: SMC, Trinidad & TobagoOvercome Challenges
Financial Accounting system was used as HIS application
Financial Accounting was unable to manage clinical activities as EMR or
any other activity manager was not a part of F. A.
Hospital related Billing processes like “concessions, packaging etc, was not
possible to get maintained.
Existing F. A. had its own problem & limitations.
No policy of “User Access Rights”
Achievements of the project
PALASH offered an interface to the new financial ERP to HIMS application which made even the “accountings”
well manageable.
Also the hospital specific billing with all needed features like concession
manager, services packaging manager etc, were managed successfully.
Supporting application of DMS was implemented in SMC. In cases of
managing & storing of manual files was made easy by the use of DMS.
Policy of “User Access Rights” was implemented in SMC along with the
HIMS application.
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Impact of the project
Core need of management of SMC to have an integrated HIMS Solution was completed.
Integration of HIMS & Financial ERP optimized the performance of the
organization on both clinical as well as financial fronts.
Operational efficiency of the organization
was highly improved.
Optimization in efficiency of users along with added
quality control role.
DMS offered the digitization of
manual records giving the quick
access to patient EMR for doctors &
nurses.
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Case Study: M. V. Diabetics, (South India) Overcome Challenges
Assignment of access rights to individual users
Inability to track time spent by patients at different departments
Only pre defined tests were used in the existing system. No
customized parameters could be added to the test results
Similar data could be entered from different portals resulting in redundant data. No way to track duplicate data entries
All domain details were not covered. Dentistry and
physiotherapy were not in the system
It was not possible to streamline patients for every activity to be
performed. Every individual patient and his corresponding activity
could not be tracked
Achievements of the project
Better inventory management through accurate estimation of
demand, timely procurement and distribution of medical and non
medical items
Helps in streamlining overall clinic operations through
intelligent patient queuing system at respective departments
Implementing applications enterprise wide thus creating a
paperless environment
Policy of “User Access Rights” was implemented in along with
the HIMS application.Impact of the project
Increase in revenues through online charge
capturing and tracking of billable
services
Reduced operational costs through reduction in staff required for
back office tasks
Increase in productivity and
elimination of human error
through seamless integration and
medical equipment
Improved patient satisfaction
through reduced turnaround time at points of care
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Case Study: Tomsu Clinic, KuwaitOvercome Challenges
Manual System
Requirement of system to streamline the flow of gynoec &
fertility processes both.
Hospital oriented features were required in billing.
Long operation times for all the processes.
Achievements of the project
Delivery of integrated system for Gynaec & Fertility Process.
Integrated system for Clinical & Financial workflow management
Implementing applications enterprise wide thus creating a
paperless environmentPolicy of “User Access Rights”
Impact of the project
Manual to Automation in workflow management
Reduced operational time &
costs.
Efficient productivity and
elimination of human error
through integration & automation of
clinical & financial modules
Improved patient satisfaction
through a better queue
management & reduced
turnaround time at points of care
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Robust Technology
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Underpinned by robust technology
Overarching Principles
Layered Solution Architecture
Modular Technical ArchitectureHomogenous
Technology Stack
Robust Deployment Architecture
Exacting product and future roadmap
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The solution is designed to achieve key objectives
Service Oriented Architecture• E
ase of integration
Layered Architecture• M
odular design
Complete Web Based• E
ase of maintenance
Event Driven Messaging• E
ase of operations
Role Based Security• F
ollowing policies
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Rigorous delivery
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Delivery rigour and quality
Project Implementation Plan
Overarching Approach
Application Implementation ApproachInfrastructure
Implementation Approach
Application Support and Maintenance Model
Robust Governance Mechanism
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A homogenous technology stack ensures seamless integration
• Server side and Client Side, Fast development, Ease of maintenance, Well defined Roadmap and Support.net Framework
• Interactive and Enriched User Interface Capability Engaging and user friendly Web and Mobile applications, Compatible with multiple browsers, devices and operating systems
Silverlight
• Supports Virtualization, Enterprise class Scaling and Performance, Inbuilt Web and Application Platform, Support for Automated ManagementWindows Server 2012 R2
• Single component offering enterprise class Portal, Content Management, Document and Workflow ManagementSharepoint 2013
• Simplify deployment and management of HA requirements using integrated configuration and monitoring tools, SQL Server Integration Services, Reporting Services, Lower TCO due to bundled features for Integration, Reporting, Analytics and database
SQL Server 2012
• End-to-End Enterprise Management SuiteSystem Center 2012 R2
• Complete Project Plan available to key stake holders by mean of publishing and SharePoint PortalMicrosoft Project
• Version Control, Build, Test Case Management, ReportingTeam Foundation Server
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A logically partitioned deployment ensures security and high availability
Database Node
MPLS Service Provider
Payment Gateway
Extranet Firewall
Dom
ain
Fire
wal
l
Prot
ocol
Fire
wal
l
Ext
rane
t Fire
wal
l
Database Node DB
Web Server Node
Browser Internet Web Server Node
LDAP Server Node
Application Server Node
Application Server Node
DB
HA in Active Passive Mode
HA in Active Passive Mode
HA in Active Passive Mode
SMS Gateway
Application Tier Data TierPresentation Tier
SAN Storage
Enterprise Management System
Antivirus Server Node
FTP Server Node
Certificate server Node
Intranet Firewall
Intranet Hospitals
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Ensuring Adoption
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Strengths of PALASH
• Scalability and Design of the system architecture to support central database access throughout the state
• End-to-End coverage of hospital management functions including non-clinical areas (e.g. finance, billing, HR, inventory& asset management)
• Online and Offline functionality• Availability or ease of developing mobile interfaces for field
operations
• Product maturity• Product roadmap• Team size and support infrastructure• Compliance to standards and guidelines/ certifications• Compatibility with third party applications and systems• Experience of implementation• Experience in complex settings of networked hospitals
Technical Strengths
Other Strengths
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PALASH’s Ease of Adoption
Configurability • Palash offers custom forms for capturing additional EMR related data. The data is stored in xml format without affecting the database design or performance
Modularity • Palash offers architectural level modularity
User Friendly • Palash offers a combination of pop ups based and scroll bar based interfaces where necessary.
Specialized EMR • Palash offers custom protocol building screens that could be attached to a diagnosis
Past Implementation track record• Palash has past experience of multiple types of unit that includes standalone hospitals & clinics, network hospitals & clinics,
specialty clinics as well as combination of clinics and hospitals in network
Offline availability • Palash is already running its application in Mewar Hospitals in offline and online mode
Code and database review• Accenture completed Palash Code review with the findings that good coding standards were followed , good naming conventions and modular that enables easy maintenance, quick
customization as and when required.• The Database follows good normalized designed, safe transaction mode and the design is flexible to adapt scalability and/or design change for future requirements.
License policy • Palash offers flexible and multiple licenses that are cost effective and provides a good TCO to all types on institution
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PALASH’s well-defined roadmap to include advanced features
2015 2016 2017
Mobility - Nursing Management (2015 2nd Quarter)
Patient Health Vault (POC done, to be available in 2015 1st Quarter)
GIS (2015 3rd Quarter)
Inbuilt Financial Accounting System (2015-2016)
Database Compatibility Oracle & DB2 (2016 First Quarter)
Nuclear Medicine and other faculty based specialty EMR (2016 3rd Quarter)
Inbuilt Financial Accounting System (2015-2016)
Database Compatibility Oracle & DB2 (2016 First Quarter)
Nuclear Medicine and other faculty based specialty EMR (2016 3rd Quarter)
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Collaboration between all stakeholders is key to successful adoption
HIS & EHR
PATIENT
ADMINISTRATORCLINICIAN
COMMUNITY
MOBILITY
CLINICAL RECORDS
SHARED RECORDS
BEDSIDE SERVICES ONLINE ACCESS
BUSINESS INTELLIGENCE
CRM
DOCUMENT MANAGEMENT
SHARED RECORDS
MOBILITY
ONLINE ACCESS
IMPROVED CARE
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PALASH’s Recognitions and Awards
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PALASH has been acknowledged
PALASH has been ranked in the list of Top 10 most promising Enterprises published by Silicon India. This list was published in the May 2014 issue of the magazine.
PALASH was recognized with the Quality Brands Award for the period of 2014-16 given by the Quality Brands Times for creating a valuable brand in the market.
National Excellence in Healthcare award was given to PALASH’s Founder CEO Mr. Dinesh Samudra for his commendable efforts in simplifying the use of IT in the healthcare industry thus improving the quality of patient care.
National Excellence in Healthcare award was given to PALASH’s Founder CEO Mr. Dinesh Samudra for his commendable efforts in simplifying the use of IT in the healthcare industry thus improving the quality of patient care.
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PALASH Healthcare Systems Pvt. Ltd.3rd Floor, Gopal House,Karve Road,
Pune 411029 (India)Tel : +91-20-66246161
E-mail : [email protected] : www.palashhealthcare.com
Thank You