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02創辦人的話:征服四海—長榮海運Group Chairman’s Remarks
06 長榮海運全貨櫃服務航線Evergreen Full Container Service Routes
08 全球業務介紹A Global Transportation Network
14 全球轉運中心Global Transshipment Hubs
20 全球組織系統A Global Service Network
22 電子商務服務e-commerce Services
26 冷凍貨櫃運送服務Reefer Container Services
30 薪火相傳永續經營Human Resources: The Key to Sustained Success
34 長榮船員訓練中心Evergreen Seafarer Training Center
38 永續發展:安全、品質、環保Green and Continuous Development: Safety, Quality and Environmental Management
46 貨櫃規格明細Container Specifications
50 船型介紹Vessel Particulars
目 錄︱ CONTENTS
創辦人的話:征服四海—長榮海運︱Group Chairman’s Remarks
www.evergreen-marine.com02/03
創辦人的話:征服四海—長榮海運Group Chairman’s Remarks
長榮海運股份有限公司創立於1968年9月1日。
Evergreen Marine Corporation was established on September 1, 1968.
創辦人的話︰征服四海—長榮海運︱Group Chairman’s Remarks
www.evergreen-marine.com04/05
長榮集團始自於長榮海運股份有限
公司,創立於1968年9月1日,
成立之初,僅以一艘十五年船齡的雜貨船刻
苦經營,雖創業維艱,但始終以經營定期航
線之貨運服務為志。因此成立未幾,即陸續
開闢了遠東/中東、遠東/中南美洲、遠東
/紅海及地中海等定期航線,展開遠洋定期
航線之營運。
1975年,正當能源危機衝擊全球,海運市
場銳減之際,長榮海運卻因洞察趨勢,毅然
展開船隊貨櫃化之計劃,以新造的快速全貨
櫃船隊,開闢遠東/美國東岸全貨櫃定期航
線,首開我國全貨櫃船隊之先例;隨後,多
條全貨櫃定期航線亦先後開闢成功,為日後
環球航線,奠定堅實的基礎。
1984年,長榮海運開闢了史無前例的環球
東西雙向全貨櫃定期航線,並以高效率之全
自動貨櫃船,配合完善的電腦資訊連線系
統,提供全球工商界經濟、便捷、安全之
運輸服務,開航以來廣獲客戶之支持。隨
著時代快速變遷,長榮也彈性地調整營運
策略,以符合市場需求,例如在2002年以
二條鐘擺航線取代了經營十八年的環球東
西雙向航線。
在穩定的成長中,長榮海運為服務貨主,
不斷地改進創新、擴展營運航線及提昇服務
品質。例如,為提供貨主戶至戶的運輸服
務,長榮海運更不斷發展海上及陸上之接駁
及轉運業務,與主要航線之母船脈絡相連,
形成一貫之海陸聯運網。
發展至今,長榮海運服務網路遍及亞洲、
中東、歐洲、美洲、澳洲、非洲及地中海等
地區,貨櫃承載量早已躍居全球最大的貨櫃
船運送業者之一。
長榮海運一向以不斷提昇服務品質為職
志,今後將繼續秉持服務工商界之精神,提
供更高效率之海運服務,以協助貨主在全球
經貿網中,扮演更重要的角色。
長榮集團創辦人暨總裁
長榮集團創辦人暨總裁 張榮發先生
CHAIRMAN AND FOUNDER OF
EVERGREEN GROUP
Dr. YUNG-FA CHANG
Evergreen Marine Corporation was
established on September 1, 1968.
Although it started with just a secondhand
general cargo vessel providing a “go anywhere”
service, Evergreen was intent on building up a
business which would provide its customers
with scheduled marine transportation services.
Consequently, less than one year after its
foundation, Evergreen introduced its first liner
service on the then relatively neglected Far East-
Middle East trade route. Subsequently, other
regular liner services were successfully
established over a relatively short period of time.
Recognizing the new trends in liner shipping,
Evergreen launched its first full container
service in 1975, sailing from the Far East to the
US East Coast. The inauguration of this venture
was achieved successfully despite an oil crisis
hitting the world economy and, in turn, the liner
shipping industry. Following its first move into
container transport, Evergreen systematically
containerized all of its major liner routes in
preparation for its planned Round-the-World full
container service.
In July 1984, Evergreen initiated a two-way
Round-the-World container service. With highly
efficient container vessels and global operations
controlled by a well-developed computer
network, this unique service provided shippers
with a very efficient transportation system and
made a major contribution to the development of
trade worldwide for 18 years.
Times change though and Evergreen has
moved with them. Today, demand patterns are
changing and so Evergreen needs to rationalize
schedules so as to continue to provide customers
with the best possible service. This prompted
Evergreen to terminate its Round-the-World service
in 2002, replacing it with “pendulum services”.
Elsewhere too, Evergreen has adopted a
policy whereby, in order to serve its customers
more efficiently, it has continuously expanded
its trading routes and upgraded its services with
the introduction of new systems and concepts.
For example, Evergreen has developed its feeder
and inland transportation networks to connect
with mother vessels in the various ports the
company serves. In this way, it provides links
with markets both large and small, along the
coastline and far inland. Door-to-door
transportation has become the natural expectation
of Evergreen customers.
Today, Evergreen provides liner services
throughout Asia, the Middle East, Europe, the
Americas, Australia, Africa and the Mediterranean.
Yet, despite being one of the world’s largest ocean
carriers, it operates in an independent style that
affords maximum flexibility to adjust its
operations. This policy enables it to be highly
responsive to customer needs. In a world of fast-
changing market conditions, we know our
customers need and appreciate this.
Evergreen is committed to maintaining its
traditional philosophy of serving world trade by
providing the best transport services possible.
By so doing, it is certain to play an even more
important role in the world of commerce.
Dr. Y. F. CHANGCHAIRMAN AND FOUNDER OFEVERGREEN GROUP
長榮海運全貨櫃服務航線︱Evergreen Full Container Service Routes
www.evergreen-marine.com06/07
長榮海運全貨櫃服務航線Evergreen Full Container Service Routes
全球業務介紹︱A Global Transportation Network
全球業務介紹A Global Transportation Network
長榮海運的服務網路遍及五大洲八十多個國家、
二百四十餘處的服務據點,
以串聯南北、橫貫東西的棋盤式服務網路
及航運知識與經驗兼具的海、陸勤專業人員,
提供客戶安全、高品質的全球運籌服務。
Evergreen’s principal trading routes can be divided into five sectors.
www.evergreen-marine.com08/09
Evergreen’s principal trading routes can be
divided into five sectors:
Far East-North America and Far East-Central America and the Caribbean
Evergreen’s busiest trade route is that between
the Far East and North America. Customer
demand on this route is for tightly scheduled and
frequent transportation services. Consequently,
the company offers seven separate services
linking the Far East with the East and West
Coasts of North America.
Routes include calls in Taiwan, Hong Kong,
Mainland China, Korea and Japan, offering high-
speed transportation services to West Coast ports in
the US. Evergreen also utilizes the double stack
train services that link these West Coast ports with
cities on the East and Gulf Coasts, the Mid-West
and other inland centers of population and industry.
Close attention to inland logistics
requirements, including the choice of the best
routing options, enables Evergreen to offer fast
and efficient door-to-door services to and from
all points in North America.
For those customers preferring direct routes
connecting the Far East with East Coast ports in
the US, Evergreen offers all-water services via
the Panama Canal.
Another coordinated route connects the Far
East with the Caribbean, utilizing Panama’s
Colon Container Terminal for transshipment.
Evergreen thus offers various solutions to meet all
container transport requirements in this region.
Far East-North Europe and
Far East-Mediterranean
Customers in North Europe and the
Mediterranean are demanding ever more
comprehensive services from ocean carriers.
Evergreen offers full container services between
the Far East and the Mediterranean, as well as
between North Europe and the Far East.
Evergreen offers two sailings a week between
North Europe and all principal Asian ports. The
WAE service is a pendulum operation which
extends onward to the West Coast of North
America while the CEM service provides direct
links with China.
Between the Mediterranean and Asia,
Evergreen offers a dedicated weekly service and,
in addition, feeder options over Taranto provided
by the CEM service which includes this
Evergreen hub port in its schedule both
eastbound and westbound.
Coordinated feeder services connect secondary
ports throughout Europe, the Eastern
Mediterranean, Mainland China and SE Asia
with primary Evergreen routes. In addition,
Evergreen offers a service between the Indian
sub-Continent, Europe and the US East Coast.
全球業務介紹︱A Global Transportation Network
亞洲—北美/亞洲—加勒比海地區航線
亞洲與美國地區間的貿易往來非常頻繁,
是世界上運輸服務最密集、最繁忙的地區,
所以本公司目前除鐘擺航線外,另提供多條
航線,連繫亞洲與美國東、西岸。
航線主要彎靠台灣、香港、中國大陸、日
本、韓國等地,提供往返美國西岸各主要港
口間的快速運送服務。美國內陸雙層貨櫃運
輸服務提供「戶至戶」的一貫運送,減縮運
送時間,有效率地將貨物送抵目的地。此
外,更有亞洲經巴拿馬運河直航美國東岸航
線;亞洲經巴拿馬運河箇朗貨櫃碼頭,將貨
物以子船轉運至加勒比海地區;以及印度次
大陸到美國東岸之服務。
亞洲—歐洲/亞洲—地中海航線
歐洲及地中海地區港口分佈廣泛,本公
司提供多條直靠日本、韓國、中國大陸華
北、華中及華南、台灣、香港、馬來西亞
等亞洲地區港口,途經可倫坡、蘇彝士運
河,往返地中海、歐洲各大港口。此外,
經由轉船安排,可將服務網路延伸到北
歐、東地中海及東南亞。另有印度次大陸
與歐洲間之運送服務。
www.evergreen-marine.com10/11
主要航線可概分如下:
Europe-North American East Coast,
Atlantic fixed-day Service
To meet the demands of customers shipping
cargo across the Atlantic, Evergreen offers a fast
fixed day service between Europe and the East
Coast North America.
Far East-Australia,
and Far East-Mauritius,
South Africa and South America
Evergreen offers a complete service network
in the Southern Hemisphere, including routes
from the Far East to Mauritius, South Africa and
across the South Atlantic to South America. In
1997 Evergreen opened north-south routes
between the Far East and Australia. Port
rotations include stops in South East Asia and
North East Asia as well as East Coast ports in
Australia. These routes also connect to other
primary routes served by Evergreen mother
vessels, such as to the South America West Coast.
The aim as ever is to build a coordinated
worldwide service network. Moreover, utilizing
Evergreen feeder vessels as well as those of other
companies in strategic alliances with Evergreen,
ports in India, Pakistan and Bangladesh also
become part of the Evergreen worldwide
transportation network.
Intra-Asia,
Asia-Middle East
and Asia India sub-continent
Evergreen provides a complete range of
services linking ports in Asia and to/from the
Middle East, Persian Gulf and the Red Sea.
Trade between these countries continues to grow,
demanding higher frequencies of service, greater
port coverage and larger vessels.
全球業務介紹︱A Global Transportation Network
www.evergreen-marine.com12/13
歐洲—美國東岸大西洋航線
為滿足大西洋兩岸間的貨主需求,本公司
以鐘擺航線提供定期運送服務。
亞洲—澳洲航線/
亞洲—模里西斯、南非、南美航線
除了東西向的運送服務外,本公司在南
半球的服務網,有亞洲與模里西斯、南
非、南美東岸間的往返航線。此外,遠東
與澳洲南北向航線於1997年開闢,服務範
圍囊括東北亞、東南亞至澳洲東岸航線,
經由子船的接駁,服務範圍可達印度、巴
基斯坦與孟加拉。
上述各航線亦可與本公司其他主航線之母
船相連接,形成更綿密的「棋盤式」服務
網,例如以母船將貨載送至巴拿馬後,再轉
至南美西岸等國家。
亞洲區域航線/亞洲—中東、紅海/
亞洲—印度次大陸地區航線
為加強本公司在亞洲區域、亞洲-中東紅
海及亞洲-印度次大陸地區間之快速往返運
送服務,長榮開闢多條快速區域航線,完整
串連全亞洲,自韓國、日本、台灣、中國大
陸、香港,至東南亞之泰國、菲律賓、越
南、新加坡、馬來西亞、印尼等國家,此
外,更將服務網延伸至印度次大陸、中東及
紅海地區。
長榮海運在經營多年的遠洋航線後,現今
更加強提供多條綿密、快速的近洋貨櫃航
線,以滿足廣大客戶的各項運輸需求。
全球轉運中心︱Global Transshipment Hubs
全球轉運中心Global Transshipment Hubs
為提供客戶更便捷、更高效率的運送服務,
長榮集團目前在全世界共投資經營四座貨櫃碼頭,
作為主要的區域轉運中心,
分別是台灣的台中港32、33號貨櫃碼頭、
高雄港第四、第五貨櫃中心、
巴拿馬的箇朗貨櫃碼頭及義大利的塔連多貨櫃碼頭。
Evergreen has always worked to provide its customers with the most efficient
and convenient marine transportation services possible.
To help achieve this,
Evergreen has established four transshipment hubs around the world,
namely Taichung Container Terminal and Kaohsiung Container Terminal in Taiwan,
Colon Container Terminal in Panama and Taranto Container Terminal in Italy.
www.evergreen-marine.com14/15
Taichung Container Terminal
With a length of 570m and a depth of 14m,
Taichung Container Terminal at Wharves 32 and
33 of the port complex acts as a transit-hub
connecting major ports such as Tokyo, Osaka,
Pusan, Hong Kong, Singapore, Port Kelang,
Bangkok and Jakarta, as well as the many other
ports served by Evergreen’s intra-Asia services.
Evergreen also runs parts of its local import and
export traffic through the terminal.
Kaohsiung Container Terminal
Evergreen has expanded its Kaohsiung
operations which had previously been centered
around its three-berth dedicated facility Berths
115, 116 and 117 at Terminal No 4. In 2000,
Evergreen invested in Terminal No 5: Berths 79-
81, the port’s first large-scale, privately run
common-user facility. These facilities in total have
an annual capacity of 2.7 million TEU per annum.
With 15 meters water depth alongside, the
three new berths in Terminal 5 have a total length
of 815 meters and a combined space of 400,000
square meters to serve three containerships
simultaneously. The stacking capacity is
sufficient for 20,000 TEU dry containers plus
5,500 TEU empty containers and there are 824
reefer plugs. Nine post-Panamax ship-to-shore
gantry cranes operate on the terminal, supported
by 24 rail-mounted yard gantry cranes and three
empty container stackers.
全球轉運中心︱Global Transshipment Hubs
台灣台中港32、33號貨櫃專用碼頭
長榮集團投資興建之台中港32、33號貨櫃
專用碼頭於1995年年底開始營運,位於台中
港內中突堤區,長度570公尺,水深14公尺,
總面積約28萬多平方公尺,地理位置適中,
服務範圍廣大,北可伸展至竹苗地區,南可
延伸到嘉南地區。該碼頭於2000年1月獲台中
關稅局批准實施「全面自主管理」作業,配
合完善的電腦化儲位管理系統,不僅為中部
地區貨主節省南北拖運的時間與成本,亦可
提供正確且快速的服務品質。
台灣高雄港第四、第五貨櫃中心
長榮海運以BOT(建造、營運、移轉)方
式建造之高雄港第五貨櫃中心79至81號貨櫃
碼頭,在2000年對外開放營運。三座碼頭基
地相連成倒L型,全長815公尺,水深15公
尺,總面積達40萬平方公尺,可同時泊靠三
艘大型貨櫃輪進行裝卸作業。長榮海運目前
在高雄港共擁有六座設備先進的民營公用碼
頭,含第四貨櫃中心115、116、117號碼頭,
及第五貨櫃中心的三座碼頭。該六座碼頭於
2000年5月獲高雄關稅局批准實施「全面自主
管理」作業,藉由單一作業窗口的推行,提
供貨主便利的全方位交領貨櫃服務,並加快
貨櫃的通關作業,有助提升航商船期的調度
與服務品質。
www.evergreen-marine.com16/17
Colon Container Terminal
Colon Container Terminal (CCT) is located at
Coco Solo, Republic of Panama, an ideal
location for transshipment linking Pacific trades,
Atlantic trades and North-South trades. CCT is a
major hub port for Evergreen. It also operates on
a common-user basis.
Covering 25 hectares in Phase I, CCT
incorporates 612 meters of quay with 14 meter
depth of water capable of serving simultaneously
two Panamax vessels and handling container
approximately 500,000 TEU per annum. CCT is
planning to bring its Phase II plan forward. A
berth of 370 meters in length equipped with 3
units of shore cranes together with a 12-hectare
container yard and equipped with 12 units of
rubber-tyred gantry cranes.
Taranto Container Terminal
Taranto Container Terminal (TCT) in the south
of Italy is ready to serve as one of the most
important hubs in the region as a common user
facility. It is linked directly to the Italian rail
network and block trains can be operated to/from
industrial areas in northern Italy. It is also served
by a comprehensive feeder network connecting
other Italian ports, the West and East
Mediterranean, the Adriatic Sea and the Black Sea.
TCT has completed its Phase I and II
construction, the 1,500 meter length quay which
are served by 8 post-Panamax ship-to-shore
cranes and 24 rail-mounted container stacking
cranes. The berths offer a depth alongside of
15m, sufficient for the largest vessels currently
operating. Two 22-row super post-Panamax cranes
had joined the terminal operation by the end of
2003, which aims to achieve higher operation
efficiency. With its complete construction, the
operating capacity of TCT will be able to reach 2
million TEU per annum.
全球轉運中心︱Global Transshipment Hubs
www.evergreen-marine.com18/19
巴拿馬箇朗貨櫃碼頭
長榮集團投資興建之箇朗貨櫃碼頭位於巴
拿馬市以北約八十公里的可可索羅(Coco
Solo),第一座碼頭於1997年啟用,碼頭長度
612公尺,面積達25畝,水深14公尺。二期工
程新增碼頭370公尺,面積12畝,於2005年八
月中完工啟用。
義大利塔連多貨櫃碼頭
長榮集團投資興建之塔連多貨櫃碼頭於
2001年6月對外開放營運,目前已完成第一及
第二期工程,碼頭長度達1,500公尺,水深15
公尺,並備有8座超巴拿馬型橋式機及24台軌
道式門式機,可供五艘大型船舶同時彎靠作
業。除此之外,另外2台可橫跨22排貨櫃的超
巴拿馬極限型橋式機,也已於2003年年底加
入作業的行列,大幅提高碼頭作業效率。根
據規劃,未來塔連多貨櫃碼頭的總長度將可
擴建至2,050公尺,七個船舶席位,年作業量
將可達二百萬TEU以上。
全球組織系統︱A Global Service Network
www.evergreen-marine.com20/21
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EVERGREEN AGENTSFAR EASTBANDUNGBANJARMASINDA NANGFUZHOUGUANGZHOUKWANG YANGMACAUMAKASSARNAHA
SOUTH AMERICAAREQUIPAASUNCIONBUENOS AIRESCALLAOCURACAOCURITIBAFORTALEZAGUAYAQUILITAJAILA PAZLIMAMONTEVIDEO
KOPERKUWAITLA SPEZIALAS PALMASLEIXOESLIMASSOLLISBONMADRIDMALAGA MERSINMUSCATNAPLESNICOSIAODESSAPIRAEUSPORT SAIDPORT SUDANPOTIRIYADHSALA LAHSHARJAHSOKHNASUEZTEHRANTENERIFETHESSALONIKITUNISVALENCIAVARNAVIGO
LAUSANNEOSLOPRAGUERIGATALLINN
PARANAGUAPORTO ALEGRERECIFERIO GRANDERIO DE JANEIROSALVADORSAO FRANCISCO DO SUL SAO PAULOSANTOSSANTIAGOVITORIA
MEXICO CITYMONTERREYPORT AU PRINCEPUERTO CABELLOPUERTO LIMONSANTO DOMINGOSAN JOSESAN JUANSANTO DOMINGOSAN. DIEGOVERACRUZ
EVERGREEN MARINE CORP (TAIWAN) LTDKAOHSIUNG TAICHUNGKEELUNG TAIPEI
EVERGREEN KOREA CORPPUSAN SEOUL
EVERGREEN MARINE CORP(MALAYSIA) SDN BHDIPOH KUALA SELANGORJOHOR PENANGKUANTAN PORT KELANG
EVERGREEN SHIPPING(S) PTE LTDSINGAPORE
EVERGREEN STAR (THAILAND) COLTDBANKOK HATYAILAEM CHABANG
P.T. EVERGREEN MARINE INDONESIAJAKARTA SEMARANGMEDAN SURABAYA
EVERGREEN VIETNAM CORPHAIPHONG HO CHI MINHHANOI
EVERGREEN JAPAN CORPFUKUOKA OSAKA NAGOYA TOKYO
EVERGREEN MARINE (HONG KONG)LTDHONG KONGMAINLAND CHINA OFFICEBEIJING QINGDAOCHONGQING SHANGHAIDALIAN TIANJINNANJING WUHANNINGBO XIAMEN
EVERGREEN FRANCE S.A.LE HAVRE LYONMARSEILLE PARIS STRASBOURG
EVERGREEN NETHERLANDS B.V.ANTWERP ROTTERDAM
EVERGREEN DEUTSCHLANDGMBHBREMEN FRANKFURT DUESSELDORF HAMBURG
EVERGREEN GESELLSCHAFTM.B.H.VIENNA
EVERGREEN UK LIMITEDBIRMINGHAM LONDONFELIXSTOWE MANCHESTERGLASGOW THAMESPORT
EVERGREEN AGENCY (IRELAND)LTDDUBLIN
EVERGREEN ITALY S.p.AANCONA MILANCIVITAVECCHIA NAPLESGENOA TARANTOLA SPEZIA TRIESTELEGHORN VENICE
EVERGREEN PHILIPPINES CORPCEBU GENERAL SANTOSDAVAO MANILA
EVERGREEN INDIA PRIVATE LTDAHMEDABAD KOLKATA (CALCUTTA)BANGALORE MUMBAI CHENNAI NEW DELHICOCHIN NHAVA SHEVA HALDIA TUTICORINKANDLA
EVERGREEN INTERNATIONAL S AUNIGREEN MARINE S ACOLON PANAMA
EVERGREEN AMERICA CORPATLANTA MIAMIBALTIMORE MINNEAPOLISCHARLESTON NEW YORKCHARLOTTE NORFOLKCHICAGO SALT LAKE CITYCINCINNATI SAN FRANCISCODALLAS TACOMADETROIT TORONTOHOUSTON VANCOUVERLOS ANGELES
GLOBAL MARINE RUSSIA LIMITEDST. PETERSBURG MOSCOW
EVERGREEN POLAND SP ZOOGDYNIA WARSZAWA
EVERGREEN MARINE AUSTRALIAPTY LTDBRISBANE SYDNEYMELBOURNE
For updated contact details please refer to EMC’s website:www.evergreen-marine.com
PANJANGPALEMBANGPHNOM PENHQUI NHONSHANTOUSHENZHENSHIMIZUZHONGSHAN
全球組織系統A Global Service Network
電子商務服務︱e-commerce Services
電子商務服務e-commerce Services
長榮海運深諳高科技資訊的應用是強化競爭力及
企業致勝的關鍵所在。
Evergreen understands that using advanced technology
to provide information is the key to strengthening competitiveness.
www.evergreen-marine.com22/23
電子商務服務︱e-commerce Services
www.evergreen-marine.com24/25
Evergreen understands that using advanced
technologies to provide real-time information
is the key to strengthening our competitiveness.
Therefore, Evergreen has established an integrated
computer information system that links
Evergreen offices to cooperate Evergreen service
sites around the world. As Evergreen’s efforts,
many practical and easy-to-use E-commerce
services are available for our customers in
Evergreen’s global information website.
In 2003 and 2004, Evergreen was awarded
consecutively two annual awards for E-
commerce Excellence by LOG-NET which
honors its outstanding E-commerce services.
Evergreen provides the following E-
commerce services:
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•
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way. Retrieved information can be displayed
in multiple formats, such as html, pdf or text
layout, up to customer’s choice.
Schedules via Email is sent to Evergreen’s
customers regularly with the latest schedules
information. Information in the Email is
represented in either hyperlink or attached file
forms.
Import Door Delivery provides Evergreen’s
customers the service to assign delivery
address online before shipment arrives at the
destination.
Electronic Data Interchange (EDI) provides
various services of electronic data interchange
to fulfill universal standards (UN/EDIFACT,
ANSI) used worldwide. Evergreen utilizes the
global EDI system to connect the shipping
market and provide our international
customers the world’s leading EDI services.Cargo Tracking provides the precise and
comprehensive status on all shipments from
booking to picking up. Customer can monitor
all their shipments through the reliable status,
including booking information, estimated
delivery date/time, the present location of
container, and information of Intermodal and
destination terminal. Moreover, to collaborate
the US/Canada Customs Security Regulations,
Cargo Tracking can display the information of
whether the shipment gets approval from
US/Canada Customs before loading. It is a
convenient and helpful way for our customers
to arrange the following tasks in advance.
E-Booking enables customers implement
booking process online. It makes the booking
process convenient and efficient.
Internet Bill of Lading satisfies customer’s
demand of getting Bills of Lading printed
directly online.
Sailing Schedules provides the latest
information in a searchable and interactive
在講求成本、效率與知識的新經濟
時代,長榮海運深諳高科技資
訊的應用是強化競爭力及企業致勝的關鍵所
在。有鑑於此,長榮海運透過整合全球服務
據點及上、下游協力廠商之電腦資訊系統,
在長榮海運全球資訊網上,提供精緻且便捷
的電子商務服務。
為提供客戶全方位的網路服務,從船期
查詢、線上訂艙、提單製作、線上查詢與
列印提單到貨櫃追蹤,皆可於電子商務網
站上一氣呵成完成作業,提升工作效率並
輕鬆掌握商機。目前長榮海運推出的電子
商務服務有:
貨櫃動態追蹤:提供客戶從訂艙開始到貨
物提領期間之完整資訊,內容包含訂艙資
訊、預計抵達時間、貨櫃最新動態及北美地
區內陸運輸鐵路資訊、領貨及櫃場聯絡資訊
等,除此之外,並配合美國及加拿大海關保
安等規定,提供該貨物是否於裝船前獲得美
國及加拿大海關之同意裝船等相關資訊,客
戶可隨時掌握即時、完整的貨櫃動態資訊,
以利貨物之後續作業安排,更能貼近客戶的
需求。
電子訂艙:提供便捷的訂艙服務,客戶可
直接於網站上進行電子訂艙,節省傳統訂艙
繁瑣的程序。
電子提單:提供完整的提單資料服務,客
戶可直接上網查詢電子提單內容、線上列印
提單與提單條款,提升工作時效。
船期查詢:提供方便、即時的船期查詢,
客戶可以不同角度查詢船期,如互動式「點到
點」船期查詢、「區對區」船期查詢、「船名」
船期查詢與船舶到港動態查詢等資訊。
船期電子報:依照每位客戶的不同需求產
生客製化船期,每週主動定期寄送最新船期
表給客戶,以掌握最新船期資訊。
內陸貨物運送:提供客戶於貨物到港前,
可於網站上指定貨物運送目的地之服務。
台灣地區相關資訊:除了提供台灣地區客
戶所關心的訊息之外,客戶可直接於網站上
取得即時的台灣區進出口船期表、海掛呼號
與發單改單資訊、下載常用表單及查詢部門
聯絡資訊與進出口相關資訊等功能,此外更
提供中文版的台灣區船期電子報,以服務台
灣地區客戶。
電子資料交換:提供多種電子資料交換服
務,以符合世界通用 (UN/EDIFACT, ANSI)
的標準。並藉由全球航運市場的EDI連結,
來達到全球化的服務品質。
此外,客戶可以透過長榮海運的全球資訊
網,直接取得公司各進、出口航線業務的詳
細資料、船舶介紹、貨櫃規格、公司簡介、
財務資訊、安全品質環保政策與新聞發布等
最新資訊。未來,長榮海運會視客戶需求與
業務發展,繼續推行各項電子資料交換及電
子商務服務,協助
客戶全球運籌,掌
握商機。
美國物流管理專
業網站LOG NET更
於2003、2004連續
兩年頒發『電子商
務卓越獎』予長榮
海運,肯定其所提
供的各項電子商務
服務。
冷凍貨櫃運送服務︱Reefer Container Services
冷凍貨櫃運送服務Reefer Container Services
長榮海運每年皆持續打造全新的冷凍貨櫃,投入服務的行列。
Year by year,
Evergreen expands its reefer container service network
and is building new reefer containers to comply with customer’s needs.
www.evergreen-marine.com26/27
冷凍貨櫃運送服務︱Reefer Container Services
www.evergreen-marine.com28/29
Evergreen offers temperature-controlled
transportation throughout its global network
covering Asia, Europe, the Mediterranean, the
Americas, Africa, and Australia. All types of
commodity are carried including fruit,
vegetables, meat, seafood, dairy products,
confectionery and temperature sensitive non-
alimentary and pharmaceutical products.
Evergreen reefer containers are all equipped
with state-of-the-art refrigeration machinery
incorporating microprocessor control for instant
error detection. By reporting any malfunctions
immediately, ships’ crew and terminal operators
are able to take instant remedial action to ensure
each shipment is carried and delivered in the
best possible condition. Evergreen also offers
customers the option of using controlled
atmosphere (CA) systems. These extend the
shelf life of certain perishable products.
Year by year, Evergreen expands its reefer
container service network and is building new
reefer containers to comply with customers’
needs. Today, Evergreen is a major player in the
field of temperature-controlled transportation.
長榮海運提供客戶各項冷
凍、冷藏貨櫃之專業運
送服務,十多年來,該服務網路已經
遍及亞洲、歐洲、美洲、非洲、澳洲
及地中海等各主要地區。
長榮海運所有之冷凍貨櫃皆配備冷
凍力超強、氣流循環量大、可靠度高
之新型冷凍機,均配置微電腦監控運
轉功能及溫度設定,每台機組都設有
遠端自動偵測及故障替代功能之軟體
系統,並提供新穎的櫃內氣體成分調
控系統(CA),以確保須低溫冷藏的
新鮮蔬果,在運送過程中,能長期處
於穩定、安全的保鮮運送環境。
此外,為滿足客戶的需求,長榮海
運每年皆持續訂造全新的冷凍貨櫃,
投入服務的行列。
薪火相傳 永續經營︱Human Resources: The Key to Sustained Success
薪火相傳 永續經營Human Resources: The Key to Sustained Success
「人才」與「制度」是企業永續經營最重要的基石。
Talented people and effective systems are essential
for a company to endure forever.
www.evergreen-marine.com30/31
薪火相傳 永續經營︱Human Resources: The Key to Sustained Success
www.evergreen-marine.com32/33
Talented people and effective systems are
essential for a company to endure forever.
The achievements of Evergreen can be attributed
to excellent leadership, multiple investment,
constant expansion of its fleet of ships and
containers, serious attention to security and
safety, and positive promotion of service quality.
But the most important factors in Evergreen’s
success have been the establishment of a
comprehensive management system and the
provision of professional training for every
person of talent.
People of talent are the greatest assets of an
enterprise. Detailed training programs and one-to-
one instruction by experienced and senior staff
ensure that every event is handled within standard
operating procedures. As veteran staff pass
professional knowledge and life experience to the
new generation, they perpetuate the Evergreen
spirit of “Challenge, Innovation and Teamwork.”
Evergreen’s “ Overseas/Domestic Shift Rotation”
offers staff the opportunity to learn overseas and
thus acquire an international perspective. At the
same time, the system internationalizes our
headquarters in Taiwan and brings the Evergreen
spirit to our companies abroad.
In this generation of globalization, knowledge
is the medium of competition. Through
reinforced training for people with different
talents, the knowledge asset is shared and
handed down from generation to generation,
energizing the Evergreen spirit: to endure
forever, and to give quality and safety the highest
priority. These principles are the constant self-
requirements of Evergreen and also the permanent
promises the company makes to its customers.
才」與「制度」是企業永續經營
最重要的基石。長榮海運的成
功,除了經營者的卓越領導、多角化的投資
組合、持續擴充經營船隊規模、注重服務安
全及積極提昇經營品質外,最重要的,還是
應歸功於各項完善管理制度的訂定與航運專
業人才的培養。
「人才是企業最重要的資產」。長榮海運透
過「全方位」的教育體系規劃,及「一對一」
的師徒制訓練方式,不但可確保各項業務的
正常運作,透過資深人員專業知識的教授與
生活經驗的分享,更可將「挑戰、創新、團
隊」的長榮精神不斷傳承下去。除此之外,
「海、內外輪調制」提供員工跨領域的學習
及培養深度的國際觀,更能使台灣總部「國
際化」、海外公司「長榮化」。
在以知識為競爭基礎的全球化時代,藉由
全方位人才的積極培養、知識性資產的共通
分享與長榮精神的薪火相傳,「永續經營」、
「品質第一」和「安全至上」,是長榮海運對
自我的一貫要求,也是對客戶的永久承諾。
「人
長榮船員訓練中心︱Evergreen Seafarer Training Center
長榮船員訓練中心Evergreen Seafarer Training Center
以密集、系統化的實際操作訓練課程,
來提昇船員的各項專業職能與知識。
ESTC is fitted out with all manner of professional equipment
for use in the advanced training of in-service officers and seafarers.
www.evergreen-marine.com34/35
長榮船員訓練中心︱Evergreen Seafarer Training Center
www.evergreen-marine.com36/37
Fully appreciative that people are our
industry’s most valuable resource, the
Evergreen Group-under the guidance of Group
Chairman, Dr. Chang Yung-fa – established the
5,280 m2 Evergreen Seafarer Training Center
(ESTC) in Nankan, Taoyuan County, Taiwan.
ESTC is fitted out with all manner of
professional equipment for use in the advanced
training of in-service officers and seafarers. The
Center’s aim is to help hone the skills of and
enhance interaction between these officers and
seafarers, as well as to familiarize them with the
expertise necessary to avert emergencies and
prevent marine accidents and pollution at sea,
thereby maximizing overall team operation and
performance.
ESTC is equipped with the most advanced,
fully-functional ship training simulators,
including a bridge simulator, a propulsion plant
simulator room, a main engine control system
simulator room, a multi-media debriefing room,
a library, a medical care training room and
classrooms, along with simulation training
equipment. In June 2001, ESTC was awarded
ISO-9001: 2000 certificate by Det Norske
Veritas, which recognized the Center ’s
compliance with standards governing “Rules for
a Maritime Training Center” as well as
certificates for “Rules for a Maritime Simulator
Center” and “Rules for Maritime Simulator
Equipment”.
有感於優秀航海人才培育之不易,1999年在
總裁張榮發先生的指示下,長榮集團特
別於桃園南崁自行斥資興建長榮船員訓練中心,除了
聘請學經歷豐富的專業海事人才來訓練船員外,並引
進多項新穎的航海實體機具、模擬機、電腦輔助系統
及醫療實作教室等設備,希望藉由密集、系統化的實
際操作訓練課程,來提昇船員的各項專業職能與知
識,以達成人員、貨載、船舶的「三安」目標,並積
極預防海難事故與環境污染之發生。該中心於2001年6
月取得由挪威驗船協會所頒發之ISO-9001:2000海事品
質系統證書,以及海事模擬機設備、海事模擬機訓練
中心與海事訓練中心等合格證書,為國內第一家取得
認證的船訓單位。
永續發展:安全、品質、環保︱Green and Continuous Development: Safety, Quality and Environmental Management
永續發展:安全、品質、環保Green and Continuous Development:
Safety, Quality and Environmental Management
長榮海運向來以提供客戶
最安全、便捷、貼心的高品質運送服務為職志。
Evergreen was based on the concept that the market would welcome a modern,
highly efficient, customer-oriented container shipping company.
www.evergreen-marine.com38/39
永續發展:安全、品質、環保︱Green and Continuous Development: Safety, Quality and Environmental Management
www.evergreen-marine.com40/41
長榮海運成立迄今三十多年來,
向來以提供客戶最安全、便
捷、貼心的高品質運送服務為職志。截至目
前為止,海內外共有十餘家以上的公司通過
ISO 9001:2000品質管理系統驗證並獲頒證
書。此外,基於善盡社會責任、致力環境保
護與確保地球永續發展之考量,長榮海運亦
成功地建立一套安全(Safety)、品質(Quality)
與環境管理(Environmental Management)並
重的稽核管理系統,並於2002年年底通過
美國驗船協會驗證並獲頒證書,此乃全球
少數幾家,也是國內第一家率先取得SQE
三合一證書的貨櫃輪船公司。
作為一家世界級的貨櫃航商,為確保船舶
營運安全、維護海洋生態與港區安全,長榮
的每一艘船舶都配有各式新穎先進的設備,
對於船舶在海上航行時,所應注意的環境保
護與污染防治事項,也都設有嚴格、高標準
的工作手冊與流程,以符合國際海事與環保
之相關規定。長榮在2002年獲美國洛杉機港
務局頒發第一屆「卓越環保獎」,以表彰該
公司對該港所提出的環保相關議題,所做的
各項努力與配合。自2003年起,長榮更特別
委請日本三菱重工神戶造船廠,打造全新S
型船隊,落實環保無污染的設計概念,希望
透過使用更積極、更前瞻的船舶技術,創造
未來美好生活。
When Evergreen was founded in 1968, it
was based on the concept that the market
would welcome a modern, highly efficient,
customer-oriented container shipping company.
Evergreen is committed to providing its customers
with high quality, safe and environmentally
responsible transportation services.
Today, Evergreen is ISO 9001:2000 certified
and continues to work towards ever higher standards
of operation. In December 2002, Evergreen was
proud to be the first large container carrier to be
recognized by the American Bureau of Shipping,
one of the leading ship classification societies,
for Safety, Quality and Environmental Management
(SQE) certification. SQE is an integrated management
system that encompasses best practices in safety,
quality and environmental care in ship operations.
As a leading company in the global container
shipping industry, Evergreen believes that shipowners
are responsible for using the latest technology as
soon as it becomes available, in order to minimize
the impact of container shipping operations on
marine life and port communities. Evergreen
vessels throughout the world have been brought
into line with a company-wide policy of compliance
with environmental issues and meeting recommended
standards, whether mandated by law or voluntary.
In 2002, Evergreen was awarded the first ever
recognition for Environmental Excellence by the Port
of Los Angeles. The award demonstrates Evergreen’s
position as a catalyst among ocean carriers in
conforming to environmental policies. In this spirit,
since 2003, Evergreen has taken delivery of a fleet
of S-type “Greenships” aimed at creating a
brighter tomorrow for all communities worldwide.
1. 增加污油水分離櫃及油水分離器的容量Increased capacity separated bilge oil tank and oily water separator.
8. 備有垃圾及廚餘存放室Equipped with waste and excess food storage chambers.
2. 設置生活污水暫存櫃Equipped with grey water holding tank.
3. 設置貨艙污水暫存櫃Equipped with cargo hold bilge holding tank.
7. 船舶 軸之設計採用空氣 軸封取代油封式設計Airspace stern tube sealing system replaces oil seal system.
5. 優良的船體及船型設計可降低阻力,達到節省能源之目的Superior hull shape and propeller design reduces drag and improves energy efficiency.
4. 採用內置式油艙之設計觀念使油艙得到雙層防護Internal oil tank design provides double protection for fuel tanks.
6. 使用電動式甲機取代傳統電動油壓式甲機Electric deck machinery replaces electro-hydraulic machinery.
長榮S型船環保特色Environmental Features of EVERGREEN S-type Greenships
永續發展:安全、品質、環保︱Green and Continuous Development: Safety, Quality and Environmental Management
長榮S型船的各項軟硬體設備,均符合世
界最高等級的環保要求,並通過英國勞氏驗
船協會之「環境保護認證」與美國驗船協會
之「環境安全認證」,並前瞻性地採用雙重
船殼設計,以避免意外事故發生時,燃油洩
漏至海洋所造成之環境污染。此外,S型船
也特別採用內置式油艙設計,將油艙置於貨
艙與貨艙間的橫向水密隔艙區間,使油艙得
到雙層防護,可避免船舶遭遇碰撞時,燃油
溢出所造成的海洋環境污染。該型船亦採用
低硫燃油系統、新型油水分離器、環保冷
煤、大型高溫焚化爐與船舶接岸電系統等多
項環保設備與措施,以確保純淨的海洋生態
環境。為了協助海洋生態永續發展,不論是
新造船或是營運中的船隊在入塢保修期間,
長榮都一律採用新式不含錫的外板防污漆,
經研究證明,這種漆兼具高防污效果與低環
境污染等雙重效能,可避免對環境造成公害。
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The Evergreen S-Type Greenships design from
Mitsubishi Heavy Industries’ Kobe Shipyard
incorporates features that meet or surpass the
strictest global environmental standards. It has
received Lloyd’s Register Environmental
Protection (LR EP) notation and equivalent
Environment Safety (ES) notation with the
American Bureau of Shipping (ABS).The
double-skinned hull designs of the Evergreen S-
type Greenships demonstrate the company’s
commitment to sustainable development, protection
of the maritime environment and corporate social
responsibility. The oil tanks on the S-Type
Greenships are situated in the spaces between
cargo holds and above the tanktop to minimize
the likelihood of fuel spills in the event of an
accident. To honour environmental commitments,
Evergreen’s S-Type Greenships use the latest
low-sulphur fuel systems, advanced oil-water
separators, environmentally friendly Freon, large
high-temperature incinerators and Alternative
Maritime Power (AMP) to protect the purity of
the oceans and the air quality around ports and the
people who live there. To protect and sustain the
oceans, Evergreen is committed to a new tin-free
anti-corrosive coating on the new S-Type ships as well
as all of its other vessels. Research has shown that
this coating has high anti-corrosive properties and
is better for the environment. Excessive tin in ocean
environments can cause serious harm to marine life.
Evergreen’s quality policy was put in placewith four key drivers in mind, namely:●
●
●
●
Evergreen’s environmental policy:●
●
●
●
永續發展:安全、品質、環保︱Green and Continuous Development: Safety, Quality and Environmental Management
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To provide consistently high service quality
To focus on customer requirements
To ensure the highest levels of safety
To continuously improve and innovate
內置式油艙—領先法規的內置式油艙設計,燃油艙置於貨艙與貨艙間的橫向水密隔艙區間,可以避免船舶遭遇碰撞時,燃油溢出造成海洋環境污染,對日後新船的建造將有指標作用。Double-skinned fuel oil tank – A fuel oil tank with two walls from sea wateris far less likely to rupture than a conventional one in the case of a marineaccident. Although double-skinned fuel oil tanks are not mandatory forcontainerships, they help safeguard the environment.
長榮海運公司
的品質政策:
● 確保服務品質
● 符合顧客需求
● 提供安全運輸
● 持續改善創新
長榮海運公司
的環境保護政策:
● 防止海洋污染
● 減少資源浪費
● 遵守環保規定
● 達成綠色家園
Prevention of marine pollution
Reduction of resource wastage
Compliance with regulations of environment
protection agencies
Achievement of a green world
船用岸電系統—AMP(Alternative Maritime Power)當船舶停靠碼頭期間,可停止使用船用發電機而轉接碼頭岸電,以避免船用發電機所產生之廢氣污染港區空氣。AMP (Alternative Maritime Power) – By connecting their electrical systemsto a shore-based power source, ships can switch off their generatorengines at berth, reducing emissions.
電動甲機—全電動甲板機械可預防傳統式油壓甲板機械存在著的漏油風險,並有低噪音的操作特性。Electric Deck Machinery – Unlike hydraulic machinery, electric deckmachinery carries no risk of potentially polluting oil leaks.
貨櫃規格明細︱Container Specifications
貨櫃規格明細Container Specifications
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貨櫃規格明細︱Container Specifications
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The listed statues are for customers’ easy reference only. Before picking up requested containers, please contact the assigned sales person in order to confirm required specification.
船型介紹︱Vessel Particulars
船型介紹Vessel Particulars
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船 型 / Type: U
總 噸 數 / Gross Tonnage: 69,246
載 貨 噸 / Dead Weight Tonnage: 63,216 MT
承 載 量 / Capacity: 5,652 TEU
船 速 / Service Speed: 25.0 KTS
吃 水 / Draft Designed: 12.7M
船 長 / Length: 285.0M
船 寬 / Breadth: 40.0M
冷凍插座 / Reefer Plug: 570
船 型 / Type: D
總 噸 數 / Gross Tonnage: 52,090
載 貨 噸 / Dead Weight Tonnage: 55,515 MT
承 載 量 / Capacity: 4,211 TEU
船 速 / Service Speed: 25.0 KTS
吃 水 / Draft Designed: 12.5M
船 長 / Length: 294.0M
船 寬 / Breadth: 32.2M
冷凍插座 / Reefer Plug: 476
船 型 / Type: R
總 噸 數 / Gross Tonnage: 53,103
載 貨 噸 / Dead Weight Tonnage: 58,912 MT
承 載 量 / Capacity: 4,229 TEU
船 速 / Service Speed: 23.2 KTS
吃 水 / Draft Designed: 12.5M
船 長 / Length: 294.1M
船 寬 / Breadth: 32.2M
冷凍插座 / Reefer Plug: 450
船 型 / Type: S
總 噸 數 / Gross Tonnage: 75,246
載 貨 噸 / Dead Weight Tonnage: 78,636 MT
承 載 量 / Capacity: 7,024 TEU
船 速 / Service Speed: 25.3 KN
吃 水 / Draft Designed: 14.2M
船 長 / Length: 300.0M
船 寬 / Breadth: 42.8M
冷凍插座 / Reefer Plug: 839
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船 型 / Type: G
總 噸 數 / Gross Tonnage: 37,023
載 貨 噸 / Dead Weight Tonnage: 43,401 MT
承 載 量 / Capacity: 2,728 TEU
船 速 / Service Speed: 20.5 KTS
吃 水 / Draft Designed: 10.5M
船 長 / Length: 230.8M
船 寬 / Breadth: 32.2M
冷凍插座 / Reefer Plug: 130
船 型 / Type: A
總 噸 數 / Gross Tonnage: 14,807
載 貨 噸 / Dead Weight Tonnage: 15,606 MT
承 載 量 / Capacity: 1,164 TEU
船 速 / Service Speed: 18.7 KTS
吃 水 / Draft Designed: 8.5M
船 長 / Length: 165.0M
船 寬 / Breadth: 27.1M
冷凍插座 / Reefer Plug: 200
船 型 / Type: P
總 噸 數 / Gross Tonnage: 17,887
載 貨 噸 / Dead Weight Tonnage: 19,308.85 MT
承 載 量 / Capacity: 1,618 TEU
船 速 / Service Speed: 18.7 KTS
吃 水 / Draft Designed: 9.0M
船 長 / Length: 181.76M
船 寬 / Breadth: 28.0M
冷凍插座 / Reefer Plug: 289
船 型 / Type: GX
總 噸 數 / Gross Tonnage: 46,410
載 貨 噸 / Dead Weight Tonnage: 53,240 MT
承 載 量 / Capacity: 3,428 TEU
船 速 / Service Speed: 20.7 KTS
吃 水 / Draft Designed: 10.5M
船 長 / Length: 269.7M
船 寬 / Breadth: 32.2M
冷凍插座 / Reefer Plug: 130