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Welcome... The Center for Workforce Development at South Arkansas Community College serves as a link between the college and area businesses, industries and government agencies. Customized training is developed in response to a specific demand by local business and industry. The center is able to deliver training whenever and wherever it best meets the client's needs.

SouthArk offers customized programs and pre-employment training to help your business excel in today’s highly competitive economy. Training can be delivered at SouthArk or your business. Corporate headquarters and manufacturers located in El Dorado can benefit from EWTP grants where part of your training dollars will be reimbursed. We will write the grant for you and take care of all the paperwork making your training budget stretch further. Let us know your needs so we can help with training solutions. We are often able to find other companies with similar needs to help share training costs. Office Administration: Jamie McConathy, Dean of Continuing Education. jmcconathy@southark.edu. 870.864.7193. Sherri Whitehead, Senior Coordinator. swhitehead@southark.edu. 870.864.8453. Tara Anglin, Community Education Coordinator. tanglin@southark.edu. 870.864.8456. Sherry Briggs, Administrative Specialist. sbriggs@southark.edu. 870.864.7192.

Computer...............................p 2

Safety & Skills Training.............p 4

Apprenticeship Schools............p 7

Spanish...................................p 7

Professional Development........p 8

Leadership..............................p 9

Retail Operations....................p 10

Online Learning......................p 10

Training Consortium................p 11

CONTENTS

Center for Workforce Development South Arkansas Community College, East Campus

3698 E. Main El Dorado, Arkansas

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Microsoft Office Access Boot Camp Instructor: Rhonda Williams Byrd Thursday, October 25 from 8:30 am - 4:30 pm and Friday, October 26 from 8:00 am - Noon SouthArk CFWD, Room 110 Fee: $399/student Beyond the basics...here are some of the things that will be included: table field properties with LookUp values, Yes/No values, Validation Rules, default values, pick-date calendars, and Input Masks; advanced querying with user defined parameters, Update and Make Table queries; form controls, layout and design; report controls with calculated fields; and labels. Also included in this course are designing and implementing subforms and split forms; indexes; importing and exporting data; hyperlinks; database security; and customizing the Navigation Pane. Students: 1)will complete the course by designing and implemeneting a fully-functional database from the ground up; 2)are encouraged to submit problems and questions they have experienced with their own data, bring Excel data for importing; 3)will learn how to use Access as an additional tool to Excel.

Microsoft Excel/Access Hybrid Instructor: Rhonda Williams Byrd Thursday, September 6 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/ student If you are looking to automate repetitive tasks in Excel or Access, then this class will get you up and running. Students will get an overview on creating Macros with the recorder, edit and debug macros with the Visual Basic Editor, capture user input, and work with data tables. Students will be introduced to the concepts related to programming VBA, such as Objects and the Object library, Methods and Properties, proper method of Declaring Variables and running other macros from within a macro. This class is designed for the beginner student to Excel/Access macros and VBA, but a thorough grasp of Excel or Access features through at least an intermediate level is necessary for attending this class.

Microsoft Excel 2007: Level 1 Instructor: Rhonda Williams Byrd Thursday, September 20 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student You have basic computer skills such as using a mouse, navigating through windows, and surfing the net. You have also used paper-based systems to store data that you run calculations on. You now want to migrate that data to an electronic format. In this course, you will use Microsoft Office Excel 2007 to manage, edit, and print data. You will create and edit basic worksheets and workbooks.

Microsoft Excel 2007: Level 2 Instructor: Rhonda Williams Byrd Thursday, November 15 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student In Microsoft Office Excel 2007: Level 1, you created, edited, formatted, and printed basic spreadsheets. You now have a need to streamline repetitive tasks and display spreadsheet data in more visually effective ways. In this course, you will use Microsoft Office Excel 2007 to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. You will apply visual elements and advanced formulas to a worksheet to display data in various formats. The target students for this course are students who desire to gain the skills necessary to create templates, sort and filter data, import and export data, analyze data, and work with Excel on the web. Students should already have knowledge of the basics of Excel, including how to create, edit, format, and print basic worksheets.

COMPUTER

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Microsoft Powerpoint Instructor: Rhonda Williams Byrd Thursday, December 6 from 8:30 am - 4:30 pm SouthArk CFWD, Room 110 Fee: $129/student Audiences not only expect that your presentations are in an electronic format, but they also demand that your presentations be unique and sophisticated in their use of such formats. In this course, you will work with Microsoft Office PowerPoint 2007 to create electronic presentations. You will explore the PowerPoint environment and create a new presentation. You will format text on slides to enhance clarity. In order to enhance visual appeal, you will add graphical objects to a presentation and modify them. You will also add tables and charts to a presentation to present data in a structured form. You will then finalize a presentation to deliver it.

Excel VBA Instructor: William Byrd Wednesday - Friday, December 12-14 Wednesday and Thursday from 8:30 a.m.-4:30 p.m. and on Friday from 8:00 am - 12 Noon SouthArk CFWD, Room 110 Fee: $129/student This VBA course is designed to give experienced Microsoft Office users proficiency in creating procedures that run in response to specific events, creating user forms to accept or display data, validating the data entry in user forms, and debugging and handling errors in code. Students are expected to have completed either Excel Level 3, Word Level 3, Access Level 3, or Macros class(es) or have equivalent experience prior to attending this class.

William Byrd Byrd is a Professor of Computer Science at Pulaski Technical College. He has completed Cyber Terrorism training by Homeland Security and the National Science Foundation, and is a First-Line Responder in the event of a cyber-terrorism attack. Working with heads of industry and state developing continuity plans in the event of compromised data, he also conducts training classes on all levels of cyber security and database security. Byrd’s certifications include: Microsoft Certified System Developer (MCSD), Microsoft Certified System Engineer (MCSE), Microsoft Certified Partner, CompTIA A+, CompTIA Network+, CompTIA Security+, Apple Developer, Apple Partner, Cyber Security First-Line Responder, and Homeland Security Anti-Cyber-Terrorism Responder and Trainer.

Rhonda Williams Byrd Byrd is a Corporate Trainer and Business Coach who has developed an expansive client base over the state of Arkansas. She is also an Adjunct Professor of Computer Science at Arkansas State University, South Arkansas Community College, North Arkansas Community College, Criminal Justice Institute of the University of Arkansas System, and others. Byrd has over 18 years’ experience teaching computer applications, developing course curriculum, and designing and developing online course content. She is also a Specialist in Instruction of Underserved Markets, a Certified Classroom Teacher of Secondary Education, and a Certified Law Enforcement Instructor. Byrd's certifications include: Microsoft Certified Application Specialist, Microsoft Certified Trainer, Microsoft Certified Partner, Adobe Certified Trainer, and Top Level Security Clearance with the National Crime Information Center (NCIC) and Arkansas Crime Information Center (ACIC) crime databases.

Customized computer courses in each of these specialized areas are available on demand. For more information, call Jamie McConathy at 864-7193 or e-mail jmcconathy@southark.edu.

COMPUTER INSTRUCTORS

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8-Hour HazWoper/C-Stop Combos Instructor: Steve Hyde September 20 from 8:00 am - 5:00 pm October 11 from 8:00 am - 5:00 pm December 6 from 8:00 am - 5:00 pm SouthArk CFWD, Room 141 $50/student This one-day course meets the requirements in OSHA 29 CFR 1910.120 for eight hours of annual refresher training for workers at hazardous waste sites and allows contractor employees to earn their C-STOP badges for entrance into participating company gates. A 24-hour Hazwoper initial training is a required prerequisite for taking the 8 hour Hazwoper Refresher. If someone has gone two years without refresher training, they need to retake the initial Hazwoper course.

24-Hour HazWoper Instructor: Steve Hyde September 25-27 from 8:00 am - 5:00 pm November 27-29 from 8:00 am - 5:00 pm SouthArk CFWD, Room 141 $180/student This course covers broad issues pertaining to hazard recognition at work sites. OSHA developed the HAZWOPER program to protect workers at hazardous sites and devised extensive regulations to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measure to reduce or eliminate hazards at the work place.

24-Hour HazWoper/C-Stop Combos October 30-November 1 from 8:00 am - 5:00 pm December 18-20 from 8:00 am - 5:00 pm SouthArk CFWD, Room 141 $180/student This course covers broad issues pertaining to the hazard recognition at work sites. OSHA has developed the HAZWOPER program to protect the workers at hazardous sites and devised extensive regulations to ensure their safety and health. This course, while identifying different types of hazards, also suggests possible precautions and protective measure to reduce or eliminate hazards at the work place. This course also allows contractors to earn their C-STOP badges for entrance into participating company gates.

40- Hour HazWoper Instructor: Steve Hyde October 15 - 19 from 8:00 am - 6:00 pm Monday-Thursday and 8:00 am - 12:00 pm Friday SouthArk CFWD, Room 141 $297/ student This course is specifically designed for workers who are involved in clean-up operations, emergency response operations, and storage, disposal, or treatment of hazardous substances or uncontrolled waste sites. Topics include protection against hazardous chemicals, elimination of hazardous chemicals, safety of workers and the environment, and OSHA regulations. This course covers topics included in 29 CFR.

SAFETY & SKILLS TRAINING

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C-STOP (Contractor Safety Training Orientation Program) Instructor: Varies SouthArk CFWD, Room 134 Fee: $50/student The C-Stop program meets a significant portion of the OSHA mandated contractor requirements. This increases safety-training efficiency for the contract employee due to a reduction in redundant information being presented. However, the C-Stop program is not meant to relieve contract companies of all training responsibilities. There are elements of the standards that require the contractor to provide employer specific information regarding policy and procedures as well as some hands on training on specific equipment. All subjects are covered at the orientation level. Contractors are required to take this training to receive a C-STOP badge to enter the plants of Lion Oil, Chemtura, El Dorado Chemical, DuPont, Albemarle, Entegra, Clean Harbors and Tetra. These companies also accept similar contractor safety orientation programs such as Basic Orientation Plus recognized by the Association of Reciprocal Safety Council within the past 12 months. The site-specific training for some of these plants is also offered. Two day advance registration is required or a late registration fee is charged. Check-in and photos are taken starting at 8:30 a.m. and classes begin at 9:00 a.m. Registration deadline is 2 business days prior to the class date. This is a ONE DAY course offered on the following days:

September: 4, 5, 6, 10, 11, 12, 13, 17, 18, 19, 20 24, 25, 26, 27 October: 1, 2, 3, 4, 8, 9, 10, 11, 15, 16, 17, 18, 22, 23, 24, 25, 29, 30, 31 November: 1, 5, 6, 7, 8, 12, 13, 14, 15, 19, 20, 26, 27, 28, 29 December: 3, 4, 5, 6, 10, 11, 12, 13, 17, 18, 19 20 C-Stop instructors include Steve Hyde, Bill McLelland, Mike Meadows, and Ron Palculict 2012 NFPA 70E: ARC FLASH AWARENESS Instructor: Jim Jones, El-Ark October 30 from 8:00 am - Noon SouthArk CFWD, Room 121 Fee: $195/student (materials included) This course provides the foundation for more advanced electrical safety courses. Participants will learn the importance of safe electrical practices, how current standards apply to a facility, and how to ensure your company meets OSHA standards.

BOILER OPERATION Instructor: Tim Hogue November DATES TBA from 6:00 - 9:00 pm SouthArk CFWD, Room 121 Fee: $250/ student (includes text) This 12 hour course is designed to provide participants with the knowledge to safely and efficiently operate boilers. This course also prepares students for the state boiler operators licensing exam. 10 HOUR OSHA CONSTRUCTION OUTREACH Instructor: Steve Hyde This course is designed for construction workers and anyone involved in the construction industry. OSHA recommends outreach training program courses as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1926. Workers must receive additional training, when required by OSHA standards, on the specific hazards of the job. Upon successful completion of the course, participants will receive an OSHA 10-hour construction outreach completion card within 4-6 weeks. This course is offered on demand. Contact Sherri Whitehead at 864-8453 or swhitead@southark.edu for more information.

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30 HOUR OSHA CONSTRUCTION OUTREACH Instructor: Steve Hyde This course is a comprehensive safety program specifically designed for safety directors, foremen, and field supervisors. The program provides complete information on OSHA compliance issues. OSHA recommends the 30 hour outreach training course as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1926. Construction workers must receive additional training, when required by OSHA standards, on specific hazards of the job. Participants will receive an OSHA 30 hour construction outreach course completion card within 4-6 weeks. This course is offered on demand. Contact Sherri Whitehead at 864-8453 or swhitead@southark.edu for more information. FIRST AID/ CPR/ AED Instructor: Steve Hyde This course gives individuals the knowledge and skills necessary to recognize and provide basic care for breathing, cardiac emergencies, injuries and sudden illnesses, including how to use an automated external defibrillator (AED) for victims of sudden cardiac arrest, until advanced medical personnel arrive and take over. There are no prerequisites for this course. The course lasts approximately 9 hours and is offered on demand. Contact Sherri Whitehead at 864-8453 or swhitead@southark.edu for more information.

Steve Hyde A retired industrial safety engineer from Lockheed Martin with over 20 years experience, Steve Hyde has been teaching a variety of safety courses for SouthArk since 2003. A certified CPR and first aid trainer, Hyde also holds certifications in hazardous waste operations and emergency response as well as both 10 and 30 hour OSHA construction outreach.

Tim Hogue Tim Hogue currently serves as a maintenance process specialist at Entegra. Holding an A.A.S. in Industrial Electronics Technology, he also has a technical certificate in refrigeration and is currently pursuing a B.S. in Electrial Engineering Technology. He is a licensed industrial maintenance electrician, residential master electrician, and high pressure boiler operator. Hogue holds EPA certification in handling and reclaiming refrigerants as well as certifications in the areas of reliability centered maintenance and root cause analysis. Hogue is also qualified to teach the following on demand: Electricity (basic and advanced), Motors and Controls, Programmable Logic Controllers, General Maintenance, and Refrigeration (HVAC). Interested in offering courses in these areas? Call 864-7193 or e-mail jmcconathy@southark.edu.

Bill Lee Having retired from El Dorado Chemical after 35 years of safety work in chemical plants, Bill Lee currently serves as one of our C-STOP instructors. Lee is certified to teach hazwoper, forklift operation, and general safety courses. His areas of specialization include confined space training and air monitoring.

Mike Meadows Meadows recently retired from Lion Oil where he served over 20 years as a safety engineer. He currently serves as a C-STOP instructor.

Ron Palculict A chemical engineer, Palculict recently retired from Lion Oil after 18 years where he served most recently as the Safety and Security Manager. Palculict currently serves as a C-STOP instructor.

SAFETY & skills INSTRUCTORS

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Spanish for Safety Supervisors Instructor: Osman Latino November 8 & 9 Class will meet from 9:00 am - 4:00 pm on the 8th and from 9:00 am - Noon on the 9th SouthArk CFWD, Room 121 Fee: $125 (includes workbook) Learn the fundamentals of effectively communicating in the workplace. The instructor will cover general workplace terminology such as common phrases, numbers, warnings, areas, and materials. In addition, emergency situations and preparedness are addressed. A basic proficiency test will be administered at the completion of this course.

English for Manufacturing, Industrial, and Agricultural Workers (Trabajadores Industriales) Instructor: Osman Latino Offered on demand. Available on site weekdays or nights. This course will teach Spanish speaking employees basic expressions, questions, directions, numbers, measures, and safety terminology. Supplemental curriculum specific to your company can be developed.

Osman Latino A native of Nicaragua, Latino holds a Bachelor of Foreign Language in English with a concentration in Interpretation, Education, and Translation from the National A. University of Nicaragua. He has 9 years experience interpreting for various organizations including the Baptist Medical Missions of America and Friends of San Juan de Oriente in Sacramento. Latino currently resides in El Dorado where he serves as a part-time adjunct Spanish Instructor for SouthArk.

Workplace Spanish and English classes may be conducted on-site and industry specific curriculum can be developed. Call Jamie McConathy at 864-7193 or e-mail jmcconathy@southark.edu for more information.

SPANISH

APPRENTICESHIP SCHOOLS

SouthArk is pleased to host both the El Dorado Plumbing Apprenticeship School and the South Arkansas Electrical Apprenticeship School. Classes are held at the SouthArk Center for Workforce Development. For more information about class dates, rules, and registration contact Sherri Whitehead at 864-8453 or swhitehead@southark.edu.

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EFFECTIVE COMMUNICATION IN THE WORKPLACE Instructor: Robyn Jardine-Randel, M.A., LMFT, LPC Friday, November 9 from 9:00 am - 11:00 am Simmons First Bank Community Room, 100 W. Grove St Fee: FREE Do you ever wonder if your message is being received as it was intended? This course will teach, or serve as a refresher, on proper communication in the workplace.

IDEAS TO ASSETS: A Practical Guide to Patents, Copyrights & Trademarks Led by the Calhoun Law Firm Tuesday, October 9 from 9:00 am - 12:30 pm Location: TBA Fee: $45/person In collaboration with the Arkansas Small Business and Technology Development Center, this workshop provides legal fundamentals for the acquisition of patents, copyrights and trademark rights. It will also provide the basics of how to protect those intellectual property rights and how to avoid (or react to) other’s claims of infringement. **Approved for 3 hours of CLE.

FUNDAMENTALS OF SUCCESSFUL PROJECT MANAGEMENT Instructor: Certified Skillpath Seminars Facilitator

October 25 from 9:00 am - 4:00 pm

SouthArk CFWD, Room 121

Fee: $165/person (includes workbook)

This course will equip your employees with the tools, knowledge, insights and skills to make them outstanding project

managers. They’ll learn how to select and prioritize projects, define customer needs, use the Work Breakdown

Structure to ensure no tasks are left behind, prevent dependencies from negatively affecting the project schedule and

establish a performance measurement baseline.

PROFESSIONAL DEVELOPMENT

Take a Break! Bring your lunch and join us for the Fall 2012 Noon Symposia Series...

Water Conservation in the Lawn and Landscape: Wednesday, September 12 with Robin Bridges Crazy Couponing: Wednesday, September 26 with Bobbie Smith Why Children's Books are Here to Stay: Tuesday, October 16 with Ramona Wood Lunch & Politics: Wednesday, October 17 with Dr. John Sutherlin, Dr. Paul Babbitt, and Dr. Ken Bridges Birds of Prey: Wednesday, November 7 with the Arkansas Game and Fish Commission Know the 10 Signs: Wednesday, November 21 with Amber Holland of the Alzheimer's Association

Noon Symposia are free of charge. Doors open at Noon. Program begins at 12:15 and ends at 1 pm.

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DDI INTERACTION MANAGEMENT SERIES Each of these courses are led by Ginny Garner, Certified DDI Facilitator ESSENTIALS OF LEADERSHIP SouthArk CFWD, Room 121 October 18, 9:00 a.m. - Noon Fee: $119/ person (includes workbook) Participants are introduced to Leadership Imperatives, which are the critical skills for a successful leader. They also begin to understand the importance of a leader as a catalyst and assess their own leadership styles. Participants will become familiar with the Interaction Process, which combines essential skills that a leader must use to ensure the success of every interaction.

LEADING CHANGE SouthArk CFWD, Room 121 October 18, 1:00 pm - 4:00 pm Fee: $119/person (includes workbook) This course reveals how leaders feel when they are introducing change and the disorientation others experience in response to change. Participants learn the three phases of change—disorientation, reorientation, and integration while identifying the phase that applies to their teams' situation. The three types of change discussions (introducing change, exploring change, and overcoming people’s resistance to change) are introduced as participants review organizational success factors and identify best practices they can use to help others adapt to change.

MOTIVATING OTHERS SouthArk CFWD, Room 121 October 19, 9:00 am - Noon Fee: $119/ person (includes workbook) Participants learn how to distinguish motivation issues from performance and training problems. The three common approaches or instilling fear, offering incentives, and sparking high energy are introduced and examined. Participants will focus on the sustained energy approach, learning the significance of focused work, interpersonal support, and individual value. COACHING AND TEAMBUILDING SKILLS FOR MANAGERS AND SUPERVISORS Instructor: Certified Skillpath Seminar Facilitator

November 15 from 9:00 am - 4:00 pm

SouthArk CFWD, Room 121

Fee: $225/participant (includes workbook)

The Coaching and Teambuilding Skills for Managers and Supervisors training course helps managers and supervisors

develop the right attitudes and skills to perform this valuable function for your organization. They’ll learn how to turn

average workers into exceptional ones and how to turn conflict into opportunities. They’ll learn what to do to get their

team up and running, then consistently performing at peak potential. This course is a prime opportunity for your

employees to gain vital teambuilding and coaching expertise—both people skills and technical skills—guaranteed to

make teams more cohesive, motivated and productive.

LEADERSHIP

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RETAIL OPERATIONS AND MANAGEMENT SERIES Instructor: Sherry Howard, Director of the Arkansas Women's Business Center SouthArk CFWD East Campus Fees: $60.00 one-time workbook fee $35.00/ single session OR $150.00/ entire series paid in advance This program, presented by the Arkansas Women’s Business Center, will provide you an invaluable overview of the retail industry. You will learn best practices in operational concepts, processes, and understand accountability in a Retail Management role.

SELLING AND SERVICE Monday and Tuesday, October 22 and 23 from 8:30 am - 5:00 pm SouthArk CFWD, Room 103 HUMAN RESOURCES Monday, November 5 from 8:30 am - 5:00 pm SouthArk CFWD, Room 103

OPERATIONS Winter 2013, TBA SouthArk CFWD, Room 103 MERCHANDISING Winter 2013, TBA SouthArk CFWD, Room 103 FINANCIAL REPORTING Winter 2013, TBA SouthArk CFWD, Room 103

Examples of ed2go courses include:

Keys to Effective Communication Professional Sales Skills Accounting Fundamentals Employment Law Fundamentals Administrative Assistant Fundamentals Managing Customer Service Manufacturing Fundamentals Supply Chain Management Fundamentals

ONLINE LEARNING

RETAIL OPERATIONS

We offer a wide range of highly interactive courses that you can take entirely over the Internet through a partnership with ed2go. All of these courses include expert instructors, many of whom are nationally known authors. For more, visit www.ed2go.com/southark.

The Retail Operations and Management Series will provide you with an invaluable overview of the retail industry and help prepare you for retail management certification through the National Retail Federation. Companies can use certification to:

Identify qualified candidates and associates suitable for management positions

Develop performance goals

Build retention

Encourage continued learning and career advancement

Reduce the cost of recruiting and training employees

By earning the retail management certification, candidates can demonstrate that they have knowledge and skills in the primary disciplines of retail management. The certification is geared towards the new sales manager, assistant manager, anyone wanting to pursue a management career in retail and related industries and interested in long-term career and company growth.

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TRAINING CONSORTIUM

The purpose of SAWTEC is to create and coordinate a formal system to carry out a cooperative program designed to meet the common training/education needs of members by determining those needs on a regular basis, planning training curriculum, setting training schedules, selecting training providers, and determining fees. All businesses or industries in the South Arkansas region are eligible to apply for membership in SAWTEC. To maintain membership, a business or industry must contribute annual dues or a prorated amount of dues for that part of the initial fiscal year of membership.

CORPORATE Annual Dues: $500 Benefits of corporate membership include a $100 training credit, access to qualified consortium classes discounted by grants, and eligibility for SAWTEC discounts on SouthArk classes.

BUSINESS Annual Dues: $250 Benefits of business membership include a $50 training credit, access to qualified consortium classes discounted by grants, and eligibility for SAWTEC discounts on SouthArk classes.

GENERAL Annual Dues: $100 Benefits of general membership include a $25 training credit, access to qualified consortium classes discounted by grants, and eligibility for SAWTEC discounts on SouthArk classes.

To join SAWTEC or obtain more information, call 864-7193 or e-mail jmcconathy@southark.edu.

Membership Levels