cost comparison of hosted vs on-site ip-pbx
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Cost comparison: hosted vs on-site IP-PBX
As with any purchasing decision, costs are a vital consideration. The distinct differences between hosted and an on-site IP-PBX mean there are significant cost differences too. The table below compares these differences so you can make a fully informed decision.
Lead timeA hosted IP-PBX typically takes 24 hours to set up. An on-site IP-PBX can take as long as three months to implement.
Hosted IP-PBX On-site IP-PBX
Capital investment costs
IP-PBX system Low High
VoIP-PSTN gateway N/A From £20
Router From £40 From £40
Server N/A From £650
IP phones From £20 each From £20 each
Softphone headsets From £20 each From £20 each
Monthly costs
IP-PBX system £8 per user N/A
Technical support & maintenance
Included15-20% of solution cost
Service charges Included Depends on system
30 concurrent callsLess than £200 (including DSL and SIP trunking)
More than £500 (including ISDN lines)
One-off costs
Installation and setup Less than £10 per user More than £75 per user
Software upgrades Free Dependant on system
Upscaling (adding more users) Free Depends on system
Costs based on a 60 user system (Hosted IP-PBX costs based on Telappliant VoIPOffice plus)