cost control chapter 1
TRANSCRIPT
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Chapter 1
Managing Revenue and Expense
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Main Ideas
Professional Foodservice Manager Profit: The Reward for Service Four Major Foodservice Expense Categories Percentages Percentages in Foodservice Profit Formula Understanding the Income (Profit and Loss) Statement Common Percentages Used in a P&L Statement Understanding the Budget Technology Tools
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Professional Foodservice Manager
Management handles functions of product sales to product delivery.
Management of foodservice is more difficult than for manufacturing or retailing management counterparts.
The food service operator must serve as a food factory supervisor, and a cost control manager.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Figure 1.1 Management Task Checklist
Task
Foodservice Manager
Manufacturing Manager
Retail Manager
1. Secure raw materials Yes Yes No 2. Manufacture product Yes Yes No 3. Distribute to end- user Yes No Yes 4. Market to end- user Yes No Yes 5. Reconcile problems
with end-user Yes No Yes
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
If management focuses on controlling costs more than on servicing guests, problems will certainly surface.
Do not get yourself in the mind-set of reducing costs to the point where it is thought that “low” costs are good and “high” costs are bad.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
Efforts to reduce costs that result in unsafe conditions for guests or employees are never wise.
The question is whether costs are too high or too low, given management’s view of the value.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Raw materials and labor
Finished products
Figure 1.2 Foodservice Business Flowchart
Cash
reserves Purchases
Profits Supplies Produces
Accounts receivable or cash Generates
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
Revenue is the amount of dollars you take in. Expenses are the costs of the items required to operate
the business. Profit is the amount of dollars that remain after all
expenses have been paid.
Revenue - Expenses = Profit
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
The following terms will be used interchangeably: revenue and sales; expenses and costs.
All foodservice operations, including non-profit institutions, need revenue in excess of expenses if they are to thrive.
Profit is the result of solid planning, sound management, and careful decision-making.
Revenue - Expenses = Profit
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
Desired profit is defined as Profit that the owner wants to achieve on that predicted
quantity of revenue.
Ideal Expense is defined as Management’s view of the correct or appropriate amount of
expense necessary to generate a given quantity of revenue.
Revenue – Desired Profit = Ideal Expense
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
Revenue varies with Number of guests Amount of money spent by each guest
Increase revenue by Increasing the number of guests served Increasing the amount that each guest spends Or a combination of both
Revenue – Desired Profit = Ideal Expense
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Profit: The Reward for Service
Environmental sustainability describes a variety of earth-friendly practices and policies designed to meet the needs of the present population without comprising the ability of future generations to meet their own needs.
Positive benefits that accrue when businesses incorporate green activities are significant and on the increase.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Four Major Foodservice Expense Categories
Food Costs Costs associated with actually producing menu items Largest or second largest expense category
Beverage Costs Costs related to the sale of alcoholic beverages-beer,
liquor, wine May also include ingredients, mixers and garnishes
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Four Major Foodservice Expense Categories
Labor Costs Cost of all employees, including taxes Labor costs are second only to food costs in total dollars
spent Some include the cost of management in this category.
Others prefer to place the cost of managers in the Other Expense category.
Other Expenses Include all expenses that are neither food, beverage nor
labor, such as utilities, rent, linen, etc.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Figure 1.3 Renaud Hotel Operating Results This Year Last Year Revenue $1,106,040 $850,100 Expense 1,017,557 773,591 Profits 88,483 76,509
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Percentages
Numbers can be difficult to interpret due to inflation. Therefore, the industry often uses percentage calculations.
You will be evaluated primarily on your ability to compute, analyze, and control these percent figures.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Percentages
Percent (%) means “out of each hundred.” There are three (3) ways to write a percent:
Common Form “%” sign is used, as in 10%
Fraction Form the part, or a portion of 100, as in 10/100
Decimal Form the decimal point (.), as in 0.10
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Figure 1.4 Forms of Expressing Percent
Percent Form 1% 10% 100%
Common 1% 10% 100% Fraction 1/100 10/100 100/100 Decimal 0.01 0.10 1.00
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Percentages
Divide the number that is the part by the number that is the whole.
Part = Percent Whole
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Figure 1.5 Percent Computation
Possibilities Examples Results Part is smaller than the whole
61 100 = 61%
Always less than 100%
Part is equal to the whole 35 35 = 100%
Always equals 100%
Part is larger than the whole
125 50 = 250%
Always greater than 100%
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Percentages in Foodservice
Percentage of revenue that went to pay for expenses:
Expense Revenue = Expense %
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Percentages in Foodservice
As long as expense is smaller than revenue, some profit will be generated
Modified profit formula:
ProfitProfit % = Revenue
Revenue - (Food and Beverage Cost + Labor Cost + Other Expenses) = Profit
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Profit Formula
Put in another format, the equation looks as follows:
Revenue (100%)- Food and Beverage Cost %- Labor Cost %- Other Expense %= Profit %
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Understanding the Income(Profit and Loss) Statement
Profit and loss statement (P&L) lists revenue, food and beverage cost, labor cost, other expense, and profit.
The P&L is important because it indicates the efficiency and profitability of an operation.
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Understanding the Income(Profit and Loss) Statement
The Uniform System of Accounts is used to report financial results in most foodservice units. This system was created to ensure uniform reporting of financial results.
Published by the National Restaurant Association.
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Figure 1.6 Pat's Steakhouse Revenue $400,000
Expenses
Food and Beverage Cost $150,000 Labor Cost 175,000 Other Expense 25,000 Total Expense $350,000
Profit $ 50,000
Figure 1.7 Pat's Steakhouse P&L
Revenue $400,000 100% Food and Beverage Cost $150,000 37.50% Labor Cost 175,000 43.75% Other Expense 25,000 6.25% Total Expense $350,000 87.50% Profit $50,000 12.50%
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Figure 1.8 Pat’s Steakhouse Costs and Profit as a Percentage of Revenues
Food and Beverage
Cost37.50%
Labor Cost43.75%
Other Expense6.25%
Profit12.50%
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Common Percentages Used in a P&L Statement
1. Food and Beverage Cost Revenue = Food and Beverage Cost %
2. Labor Cost Revenue = Labor Cost %
3. Other Expense Revenue = Other Expense %
4. Total Expense Revenue = Total Expense %
5. Profit Revenue = Profit %
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© 2011John Wiley & SonsFood and Beverage Cost Control, 5th EditionDopson, Hayes, & Miller
Understanding the Budget
Budget An estimate of projected revenue, expense, and profit. The budget is known as the plan. All effective managers, whether in the commercial
(for profit) or non-profit sector, use budgets.
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Understanding the Budget
Performance to budget is the percentage of the budget actually used.
Figure 1.9 Candy Purchases Weekday Budgeted Amount % of Total Monday $1.00 14.28% Tuesday $1.00 14.28% Wednesday $1.00 14.28% Thursday $1.00 14.28% Friday $1.00 14.28% Saturday $1.00 14.28% Sunday $1.00 14.28% Total $7.00 100.00%
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The 28-day-period approach to budgeting 13 equal periods of 28 days each
Understanding the Budget
Figure 1.10 Common Foodservice Budget Periods Budget Period Portion % of Total One week One day 1/7 or 14.3% Two-week period
One day One week
1/14 or 7.1% 1/2 or 50.0%
One month 28 days 30 days 31 days
One week One day One day One day
1/4 or 25.0% 1/28 or 3.6% 1/30 or 3.3% 1/31 or 3.2%
Six months One month 1/6 or 16.7% One year
One day One week One month
1/365 or 0.3% 1/52 or 1.9% 1/12 or 8.3%
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Understanding the Budget
Percentages are used to compare actual expense with the budgeted amount, using the formula:
ActualBudget = % of Budget
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Figure 1.11 Camp Eureka One-Week Budget Item Budget Actual Meals served 3,780 3,700 Revenue $6,993 $6,993 Food Expense $2,600 $2,400 Labor Expense $2,800 $2,900 Other Expense $ 700 $ 965 Profit $ 893 $ 728
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Figure 1.12 Camp Eureka Performance to Budget Summary
Item Budget Actual % of Budget Meals Served 3,780 3,700 97.9% Revenue $ 6,993 $ 6,993 100.0% Food Expense $ 2,600 $ 2,400 92.3% Labor Expense $ 2,800 $ 2,900 103.6% Other Expense $ 700 $ 965 137.9% Total Expenses $ 6,100 $ 6,265 102.7% Profit $ 893 $ 728 81.5%
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Understanding the Budget
“In-line” with the budget vs. “significant” variation to the budget.
A significant variation is any variation in expected costs that management feels is an area of concern.
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Understanding the Budget
If significant variations with planned results occur,
management must:
1. Identify the problem2. Determine the cause3. Take corrective action
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Technology Tools
Most hospitality managers would agree that an accurate and timely income statement (P&L Statement) is an invaluable aid to their management efforts.
There are a variety of software programs on the market that can be used to develop this statement.
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Technology Tools
Variations include programs that can compare actual results to budgeted figures or forecasts, to prior-month performance, or to prior-year performance.
P&L’s can be produced for any time period, including months, quarters, or years.
Most income statement programs will have a budgeting feature and the ability to maintain historical sales and cost records.
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Technology Tools
Not all information should be accessible to all parties, and security of cost and customer information can be just as critical as accuracy.
To effectively manage an operation, a manager will need to communicate with employees, guests, and vendors. Thus, the software you will need includes office products for word processing, spreadsheet building, faxes, and e-mail.
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Summary Professional Foodservice Manager Profit: The Reward for Service Four Major Foodservice Expense Categories Percentages Percentages in Foodservice Profit Formula Understanding the Income (Profit and Loss) Statement Common Percentages Used in a P&L Statement Understanding the Budget Technology Tools