cost management in an automated business environment (abc, and tqm) chapter 6

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Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

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Page 1: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Cost Management in an Automated Business Environment (ABC, and TQM)

Chapter 6

Page 2: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-2

The Development of a Single Company-Wide Cost Driver

Traditional cost systems were created whenmanufacturing processes were labour intensive.

Traditional cost systems were created whenmanufacturing processes were labour intensive.

A single company-wide overhead rate,based on direct labour hours, is used

to allocate overhead to products inthese labour intensive processes.

A single company-wide overhead rate,based on direct labour hours, is used

to allocate overhead to products inthese labour intensive processes.

Page 3: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-3

The Development of a Single Company-Wide Cost Driver

Overhead is allocated to jobs using directlabour hours. If overhead is $120, how much

overhead is allocated to each job?

Overhead is allocated to jobs using directlabour hours. If overhead is $120, how much

overhead is allocated to each job?

Page 4: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-4

The Development of a Single Company-Wide Cost Driver

Overhead Rate = $120 ÷ 8 direct labour hoursOverhead Rate = $15 per direct labour hour

Job 1 = 2 hours × $15 per hour = $30Job 2 = 6 hours × $15 per hour = $90

Page 5: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-5

The Development of a Single Company-Wide Cost DriverLabour Intensive Process

Overhead costs are relatively small.

Overhead allocations may be inaccurate,but the amounts are relatively insignificant.

Automated Process

Overhead costs are relatively large.

Inaccurate overhead allocation can lead to questionable product cost information.

Page 6: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-6

The Effects of Automation on the Selection of a Cost Driver

Automation increasesoverhead from $120 to $420

and reduces the Job 2 labourhours from 6 to 1. Allocate

the $420 overhead to the two jobs using direct labour.

Page 7: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-7

The Effects of Automation on the Selection of a Cost Driver

Overhead Rate = $420 ÷ 3 direct labour hoursOverhead Rate = $140 per direct labour hour

Job 1 = 2 hours × $140 per hour = $280Job 2 = 1 hour × $140 per hour = $140

Page 8: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-8

Is this reasonable?

Automation benefited Job 2, but Job 1 isallocated more overhead. Clearly, we needanother cost driver to allocate overhead.

The Effects of Automation on the Selection of a Cost Driver

Page 9: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-9

Using Activity-Based Cost Drivers

Level of C

omplexity

Level of C

omplexity

Overhead Allocation

Company-wide Overhead

Rate

Activity BasedCosting

Many companies are using activity- based cost drivers to improve product

costing.

Page 10: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-10

Using Activity-Based Cost Drivers

Carver makes vegetableand tomato soup.

Vegetable Tomato Total

Number of Cans 954,000 234,000 1,188,000

Number of Batches 180 180 360

Number of Setups 180 180 360

Cost per setup 264$ 264$ 528$

Total overhead = 360 setups × $264 per setup = 95,040$

Page 11: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-11

Using Activity-Based Cost DriversAllocating Setup Costs Using aVolume-based Allocation Rate

Overhead per can = $95,040 ÷ 1,188,000 cansOverhead per can = $0.08 per can

Vegetable = 954,000 cans × $0.08 per can = $76,320Tomato = 234,000 cans × $0.08 per can = $18,720

Vegetable Tomato Total

Number of Cans 954,000 234,000 1,188,000

Number of Batches 180 180 360

Number of Setups 180 180 360

Cost per setup 264$ 264$ 528$

Total overhead = 360 setups × $264 per setup = 95,040$

Page 12: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-12

Using Activity-Based Cost DriversAllocating Setup Costs Using aVolume-based Allocation Rate

The volume-based allocation rate overcosts the high-volume product and

under costs the low-volume product.

Vegetable Tomato Total

Number of Cans 954,000 234,000 1,188,000

Number of Batches 180 180 360

Number of Setups 180 180 360

Cost per setup 264$ 264$ 528$

Total overhead = 360 setups × $264 per setup = 95,040$

Page 13: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-13

Using Activity-Based Cost DriversAllocating Setup Costs Using anActivity-based Allocation Rate

Overhead per batch = $264

Vegetable = 180 batches × $264 per batch Vegetable = $47,250Tomato = 180 batches × $264 per batch = $47,250

Vegetable Tomato Total

Number of Cans 954,000 234,000 1,188,000

Number of Batches 180 180 360

Number of Setups 180 180 360

Cost per setup 264$ 264$ 528$

Total overhead = 360 setups × $264 per setup = 95,040$

Page 14: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-14

Activity-based Cost Drivers Enhance Relevance

Activity-based cost drivers allocaterelevant costs ($264 batch set-up)

to appropriate products.

Cost Driver Vegetable Tomato

Volume-based 76,320$ 18,720$

Activity-based 47,250 47,250

Allocation to Product

$47,250 is the cost avoided if Carver ceases production of either product,

or if the set-up function is outsourced.

Page 15: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-15

Activity-Based Costing

A

B C

Activity-based costing (ABC) is a two-stage allocationprocess that employs a variety of cost drivers.

Page 16: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-16

Activity-Based Costing

Activity-based costing (ABC) is a two-stage allocationprocess that employs a variety of cost drivers.

Stage 1Assign costs to pools

according to activities that cause costs to be incurred.

Stage 2Allocate costs in the

activity pools to products.

The first step is toidentify essential

activities and costsrequired to perform

the activities.

Page 17: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-17

Traditional Two-Stage Cost Allocation

Department 1

Product 1

Department 2

Product 2

Overhead Costs

Page 18: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-18

Activity-Based Cost Allocation

Overhead Costs

ActivityCenter 1

Product 1 Product 2

ActivityCenter 3

ActivityCenter 2

Page 19: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-19

Types of Production Activities

Overhead costs associatedwith each category are pooled togetherand allocated to products according to

how those products benefit fromthe activities.

Unit-LevelActivity

Batch-Level Activity

Product-LevelActivity

Facility-LevelActivity

Page 20: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-20

Let’s look at anexample from theUnterman Shirt

Company.

Types of Production Activities

Page 21: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-21

Types of Production Activities

Total

Expected Volume 680,000 120,000 800,000 Total Overhead 5,730,000$

Sales Price 31.00$ 31.00$ Overhead Rate 7.16$ 7.16$ Direct Material 8.20 8.20 Direct Labour 6.80 22.16 6.80 22.16 Gross Margin 8.84$ 8.84$

Dress Shirts Casual Shirts

Product Lines

Unterman Shirt Company

Overhead Rate = $5,730,000 ÷ 800,000 shirts = $7.16 per shirt (Rounded)

Page 22: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-22

Types of Production Activities

Unterman decides to implement ABC andcategorizes activities into four activity cost centers.

Unit-levelActivities

Batch-levelActivities

Product-levelActivities

Facility-levelActivities

Incurred each timea shirt is made.

Incurred each time a batch ofshirts(casual or dress)is made.

Supports either dressor casual shirts.

Benefit the entire process,not a line of specific shirts.

Page 23: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-23

Unit-level Activity Center

Unterman identifies the following unit-leveloverhead costs ($1,296,000 of the total $5,730,000):

Unterman identifies the following unit-leveloverhead costs ($1,296,000 of the total $5,730,000):

Page 24: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-24

Unit-level Activity Center

Unterman uses direct labour hours toallocate the unit-level overhead costs.

Unterman uses direct labour hours toallocate the unit-level overhead costs.

Page 25: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-25

Batch-level Activity Center

Unterman identifies $690,000 in batch-leveloverhead costs ($690,000 of the total $5,730,000):

Unterman identifies $690,000 in batch-leveloverhead costs ($690,000 of the total $5,730,000):

Unterman uses number of setups toallocate the batch-level overhead costs.

Unterman uses number of setups toallocate the batch-level overhead costs.

Page 26: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-26

Product-level Activity Center

Unterman identifies $1,800,000 in product-leveloverhead costs ($1,800,000 of the total $5,730,000):

Unterman identifies $1,800,000 in product-leveloverhead costs ($1,800,000 of the total $5,730,000):

Unterman allocates 70% product-level coststo casual shirts and 30% to dress shirts.

Unterman allocates 70% product-level coststo casual shirts and 30% to dress shirts.

Page 27: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-27

Facility-level Activity Center

Unterman identifies $1,944,000 in facility-leveloverhead costs ($1,944,000 of the total $5,730,000):

Unterman identifies $1,944,000 in facility-leveloverhead costs ($1,944,000 of the total $5,730,000):

Unterman allocates 85% facility-level coststo dress shirts and 15% to casual shirts.

Unterman allocates 85% facility-level coststo dress shirts and 15% to casual shirts.

Page 28: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-28

Using the Information

Page 29: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-29

Using the Information

Traditional costing resulted in undercosting the casual shirt line and overcosting the dress shirt line.

Page 30: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-30

Using the Information

Should Untermanincrease the priceof casual shirts?

Should Untermanreduce the priceof dress shirts?

Should Untermandrop the

casual shirt line?

Page 31: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-31

Using the Information

Target pricing might be useful.

Determine the price customers will pay for casualshirts, and then reduce costs so that they maybe produced and sold profitably at that price.

Page 32: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-32

Using the Information

Unterman must determine if costs are avoidablebefore dropping the casual shirt line.

Facility-level overhead costs are usually unavoidable.

Page 33: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-33

We should consider othercosts such as sales commissions

and research and developmentcosts before making any of

these decisions.

Using the Information

Page 34: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-34

Total Quality Management

Let’s change gears andlook at another topic.

Page 35: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-35

Total Quality Management

Quality

Design Conformance

Quality refers to the degree to which actual productsand services conform to their design specification.

Page 36: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-36

Costs companies incur to assure quality conformance may be classified as: Prevention costs. Appraisal costs. Internal failure costs. External failure costs.

Total Quality Management

Page 37: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-37

Prevention costs-incurred to avoid non conforming products Inspection of materials upon delivery Inspection of production processEquipment inspectionEmployee training

Total Quality Management

Page 38: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-38

Appraisal costs-incurred to identify nonconforming products that were not avoided via the prevention cost expenditures.Finished goods inspectionField testing of products

Total Quality Management

Page 39: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-39

Internal failure costs – defects discovered before delivery to customers.Scrap materialsReworkReinspection of reworkLost sales resulting

from late deliveries Cost

Report

Total Quality Management

Page 40: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-40

External failure costs – defects discovered after delivery to customers.Warranty repairsProduct liabilityMarketing costs to

improve product imageLost sales due to poor

product quality

Total Quality Management

Page 41: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-41

Minimizing Total Quality Costs

Cost of prevention

and appraisal

Cost ofinternal and

external failure

Objective: Minimize defects while alsominimizing all four quality cost categories.

Page 42: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-42

Minimizing Total Quality Costs

Total Quality cost

Percent of Products without Defects

Cos

t pe

r U

nit

($)

Internal andexternal

failure costs

Prevention and appraisal costs

0 100

Page 43: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-43

Unterman CompanyQuality Cost Report

For the Year Ended December 31, 2002Amount Percentage

Prevention Costs 106,000$ 13.87% Appraisal Costs 150,000 19.63% Internal Failure Costs 298,000 39.01% External Failure Costs 210,000 27.49% Total Quality Costs 764,000$ 100.00%

Quality Cost Reports

Should Unterman spend more on preventionand appraisal in an effort to reduce failure costs?

Page 44: Cost Management in an Automated Business Environment (ABC, and TQM) Chapter 6

Copyright © 2003 McGraw-Hill Ryerson Limited, Canada6-44

End of Chapter 6

I’m managingquality time!