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For a better visibility and use of CountrySTAT FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONS Rome, 2014

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Page 1: CountrySTAT - COMMUNICATIONS STRATEGY – For a better visibility and use of CountrySTAT · 2017-11-28 · CountrySTAT - Communication Strategy vii List of acronyms AMF Arab Monetary

For a better visibility and use ofCountrySTAT

FOOD AND AGRICULTURE ORGANIZATION OF THE UNITED NATIONSRome, 2014

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Communication Strategy for CountrySTATFor a better visibility and use of CountrySTAT

Food and Agriculture Organization of the United Nations Statistics Division Economic and Social Development Department Viale delle Terme di Caracalla 00153 Rome, Italy

Phone : (+39) 06 5705 5845 Fax: (+39) 06 5705 5615

Email: [email protected] Internet: www.countrystat.org

The designations employed and the presentation of material in this information product do not imply the expression of any opinion whatsoever on the part of the Food and Agriculture Organization of the United Nations (FAO) concerning the legal or development status of any country, territory, city or area or of its authorities, or concerning the delimitation of its frontiers or boundaries. The mention of specific companies or products of manufacturers, whether or not these have been patented, does not imply that these have been endorsed or recommended by FAO in preference to others of a similar nature that are not mentioned.

The views expressed in this information product are those of the author(s) and do not necessarily reflect the views or policies of FAO.

© FAO, 2014

FAO encourages the use, reproduction and dissemination of material in this information product. Except where otherwise indicated, material may be copied, downloaded and printed for private study, research and teaching purposes, or for use in non-commercial products or services, provided that appropriate acknowledgement of FAO as the source and copyright holder is given and that FAO’s endorsement of users’ views, products or services is not implied in any way.

All requests for translation and adaptation rights, and for resale and other commercial use rights should be made via www.fao.org/contact-us/licence-request or addressed to [email protected].

FAO information products are available on the FAO website (www.fao.org/publications) and can be purchased through [email protected].

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CountrySTAT - Communication Strategy

ContentsForeword.......................................................................................... v

Acronyms.........................................................................................vii

1. Introduction................................................................................... 1

1.1 CountrySTAT overview.................................................... 1

1.2 Importance of communication..........................................3

1.3 Analysis of the current situation....................................... 5

2. Objectives of the Communication Strategy................................... 7

2.1 Overall objective.............................................................. 7

2.2 Specific objectives........................................................... 7

2.3 Impact of communication................................................. 8

2.4 Challenges...................................................................... 9

3. Target audiences......................................................................... 11

4. Key messages............................................................................ 14

5. Communication tools.................................................................. 17

6. CountrySTAT Communication planning...................................... 19

7. Budget........................................................................................ 29

8. Resources.................................................................................. 29

9. Follow-up and evaluation.............................................................30

Annex: Chronogram of proposed activities..................................... 32

Photo references............................................................................ 37

iii

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Foreword

Access to timely, reliable and accurate data on food and agriculture is particularly important to monitor national trends and allow the formulation of decisions on national agricultural and food security policies. For this reason, nationally owned and reliable information systems with indicators on social, economic and natural resources are an indispensable basis for decision-making and monitoring food and agriculture policies.

As a response to the declining state of agricultural statistics in many countries, the CountrySTAT system was implemented by the Food and Agriculture Organization of the United Nations (FAO) in 2007. The Bill and Melinda Gates Foundation finances the project which supports collection, analysis, and dissemination of data, using adequate tools and international standards.

CountrySTAT is a web-based system for food and agriculture statistics at both national and sub-national levels. It supports multiple-sourced data integration and harmonization, according to international standards and contributes to improve data quality and reliability.

The analysis of data for Supply Utilization Accounts and Food Balance Sheets is facilitated, in order to obtain derived indicators relevant to rurality, food, agriculture, nutrition, and environment.

Through national and regional CountrySTAT projects, FAO forms partnerships with statistical offices and Ministries of Agriculture, Fisheries and Forestry among others, to introduce the system and build the national capacity to use it. In each country, the National Focal Points collaborate with FAO to ensure the correct deployment of the application, deliver training to national staff and guarantee proper system maintenance.

CountrySTAT is in line with the emerging Open Data approach, which provides the conceptual framework for broader collaboration on systems and data integration at the global level. Open Data is expected to establish a more efficient flow of agricultural-related data.

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FAO’s overall objectives in this area include:

a) Increasing accessibility to quality and timely information;

b) Strengthening capacity to develop and carry out multi-sector data analysis;

c) Improving data exchange at national, sub-national and regional levels;

d) Playing an active role in the establishment and consolidation of a global information network and community.

CountrySTAT contributes to the improvement of statistical data collection, exchange and effective utilization of information, in order to meet the needs and expectations of all statistical data users. Data are provided in the form of tables, charts and maps, and are available free-of-charge.

vi

Foreword

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List of acronyms

AMF Arab Monetary Funds

BMGF Bill and Melinda Gates Foundation

CEMAC Economic Community of Central African States

CFS Committee on World Food Security

COMESA Common Market for Eastern and Southern Africa

CS CountrySTAT

DFID Department for International Development (United Kingdom)

ECO Economic Cooperation Organization

ES FAO Statistics Department

FAO Food and Agriculture Organization of the United Nations

GCC Cooperation Council for the Arab States of the Gulf

GIS Geographic Information System

IFDC International Fertilizer Development Centre - AfricaFertilizer.org

MAFAP Monitoring African Food and Agricultural Policies

NGO Non-Governmental Organization

OCC FAO’s Office of Communications, Partnership and Advocacy

ROPPA Network of Farmers’ and Agricultural Producers’ Organisations of West Africa

SADC Southern African Development Community

TWG Technical Working Group

UN United Nations

UEMOA West African Economic and Monetary Union

UNECA United Nations Economic Commission for Africa WFP World Food Program

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1. Introduction1.1 CountrySTAT overview CountrySTAT is a web-based information technology system for food and agriculture statistics at the regional, national and sub national levels. It provides decision-makers with a one stop centre with easy access to statistics, across thematic areas such as production, prices and trade. The information available can support data analysis, informed policy-making and monitoring, with the goal of eradicating extreme poverty and hunger.

In particular, it aims to:

• Provide quality statistics on food and agriculture, and promote evidence-based decision making;

• Assist countries in integrating and organizing national data in order to make them comparable at the international level;

• Promote partnerships between various statistical institutions within countries, including national statistical offices and other statistical authorities – establishing a one-stop centre for accessing existing food and agriculture statistics in the country and across the regions.

The long-term objective of CountrySTAT network is to ensure the sustainability of the systems by building capacity of a pool of regional and national experts and competent trainers, able to provide technical support on continuous basis, through regional and national institutions.

How does it work? In practice, it acts as a one-stop centre which centralizes and integrates data coming from various sources and allows its harmonization according to international standards while ensuring data quality and reliability. This supports, analysis and informed policy-making with the ultimate goal of eradicating extreme poverty and hunger.

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Introduction

CountrySTAT is based on the FENIX platform in line with the Open Data approach, which is expected to establish a more efficient flow of agricultural-related data across countries and regions. Its main purpose is to increase the accessibility and the quality of the food and agriculture data and the timely information sharing, in order to strengthen the capacity to develop and carry out multi-sector data analysis, as well as to improve data exchange.

The system is capable of processing large amounts of data and to produce results in “real time”. Data analysis is easy, due to customized tools that allow the creation of different outputs and formats like tables, charts and maps. The FENIX application is distributed on a free-of-charge basis to all CountrySTAT members and partners. Finally, it supports multiple-sourced data integration and harmonization according to international standards and ensures at the same time, data quality and reliability. In doing so, it plays an active role in the establishment and consolidation of a global information network and community.

Evolution

CountrySTAT system was created under the project “CountrySTAT for Sub-Saharan Africa” funded by Bill and Melinda Gates Foundation. Since then, many more countries from several regions worldwide have embraced the system. CountrySTAT ensures long-term sustainability by developing capacity of regional and national experts. It is owned and maintained by the member countries. Through national and regional CountrySTAT projects, FAO forms partnerships with statistical offices and the ministries of agriculture, fisheries and forestry, among others, to introduce the system and build the national and regional capacity to use it.

CountrySTAT system is constantly evolving in order to better match the users’ need.

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Future plans include real time data management and data forecasting, relevant to food and agriculture, also through the use of new mobile technologies and Geographic Information Systems (GIS) for data collection.

The Bill & Melinda Gates Foundation financed the implementation of CountrySTAT in 17 Sub – Saharan African countries in 2007.

The achievements of the phase I of the project resulted in attracting additional funding, giving that two regional African Economic Integration Institutions (i.e. UEMOA and EAC) decided to adopt CountrySTAT system and to provide funding for expanding the system, to cover the rest of their member countries. The project has since then attracted numerous partners, including WFP, MAFAP, Africa Fertilizers, Africa Livestock, SADC, ECO and CEMAC, to name a few.

With an increasing number of users and requests from countries to join the CountrySTAT network, it is important to develop and implement a comprehensive communication strategy that would increase the impact of the project, actively engage the users, promote partnerships and collaborations, and ultimately have an impact on national agriculture and food security policies.

1.2 Importance of communication Communication is a social process that is essential for building sustainable development initiatives and creating environments in which participants share an understanding of the purpose and goals, and implement measures to achieve them.

CountrySTAT’s communication strategy puts users in the centre of the communication process, uses established guidelines for building relationship, to promote communication between the FAO and users, and aims to build key relationships with primary stakeholders.

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Introduction

Two basic principles guide the development of this communication strategy: it has to ensure the long-term sustainability, as well as an appropriate, timely and efficient implementation of the CountrySTAT system.

While preparing this strategy, extensive consultations were held with national CountrySTAT coordinators and with colleagues from Regional and International Organizations, taking into consideration lessons learned and results achieved so far.

In a nutshell, communication for CountrySTAT shall:

• Promote evidence-based decision making on agriculture and food security at national level;

• Increase the impact on national agriculture and food security policies;

• Increase the participation of stakeholders and their engagement.

Effective and targeted communication is therefore crucial for the successful implementation of project activities.

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1.3 Analysis of the current situation The independent evaluation of Phase I of the project MTF/GLO/345/BMG “CountrySTAT for Sub-Saharan Africa” showed:

• Lack of coordinated communication activities at country level;

• Need to integrate the use of CountrySTAT into national and regional policies;

• Necessity to promote regional cooperation and to enhance capacity-development in the regions;

• Need to develop a detailed plan for communication activities and to promote CountrySTAT visibility, both at national and regional levels, and worldwide;

• Need to promote and strength the use of CountrySTAT data by various different users.

The communications strategy will therefore focus on promotion and sensitization of CountrySTAT as one-stop centre, in order to increase its access and use, taking into account new features and tools of the system, offered by the FENIX platform.

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2. Objectives of the Communication Strategy

2.1 Overall objectiveThe overall objective of this communication strategy is to raise the visibility of CountrySTAT, to allow its impact and effectively engagement with stakeholders, in order to have a greater impact on national and regional food and agriculture policies. Furthermore, this strategy includes the preparation of guidelines on how to prepare all necessary communication material for CountrySTAT activities. The goal is to ensure that the function and the use of CountrySTAT is well understood by the audience.

2.2 Specific objectives a) Design CountrySTAT communication package (including the Brochure, Reference Manual, Communication Strategy, posters, stickers, and any other promotional material for creation of the visual identity).

The CountrySTAT team at FAO headquarters has prepared and distributed a reference documents kit on CountrySTAT system, that can inspire each country and regional organization, and can be adapted to their specificities.

b) Enhance internal communication (FAO HQ, FAO regional and national offices)

b.1 Increase CountrySTAT visibility (e.g. work closely with FAO Office for Communication and Partnerships (OCC) to promote CountrySTAT using FAO corporate website, newsroom, social media, display of information material, involvement in events such as World Food Day, etc.).

b.2 Increase collaboration within the Division and across Departments (networking, creation of synergies with similar initiatives).

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Objectives of the Communication Strategy

c) Enhance external communication (National and Regional levels)

c.1 Promote advocacy on CountrySTAT (e.g. High Level meetings, national sensitization seminars for policy makers).

c.2 Inform and engage data users (e.g. national user seminars).

c.3 Encourage participation of existing user community through discussion groups and other users attracted through social media.

d) Enhance relations with resource partners

d.1 Enhance existing resource partner relations.

d.2 Raise visibility and draw the attention of other potential resources partners.

e) Sensitisation of the International community

e.1 Raise visibility of CountrySTAT among UN Agencies, international NGOs and other institutions of interest (through CS website, newsletter, Twitter).

f) Strengthen key partnerships and increase collaboration.

Ensure regular coordination with CountrySTAT key partners and constantly inform them about CountrySTAT developments, activities and events.

2.3 Impact of communication

Communication is seen as vital for giving a “voice‟ to people, enabling their participation and social accountability. It is expected that the implementation of the communication strategy will contribute to:

• Improve access to information that will support the decision making process.

• Provide information and access on reliable statistical data on food and agriculture, at national and regional levels.

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• Promote networking and partnerships (e.g. MAFAP).

• Influence policy-change (e.g. raise of sugar cane prices case, decided by the Government of Kenya, through data available on CountrySTAT).

2.4 ChallengesInternet connectivity continues to be a problem for most countries and it often presents constraints for CountrySTAT data users.

Another issue is to ensure long-term commitment by national communication focal points since they are not funded by CountrySTAT.

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3. Target Audiences

For communication to be effective, the message must be clear and strong. Furthermore, it is important to carefully identify the recipients of the message.

Essentially, the target audience is a specific group of people whom the message is specifically aimed at.

Priority target audiences of CountrySTAT are:

(1) CountrySTAT National Secretariat Team, Communication Focal Points and Officials from National and Regional Institutions (e.g. National Statistics Institutes, Ministries of Agriculture, Fisheries, etc.);

(2) Decision-makers involved in agriculture and food security policies;

(3) Head of National Statistics Institute, Director or Deputy Minister, Government Representatives from various Ministries, etc;

(4) International resource and project partners (Bill & Melinda Gates Foundation, European Union, Cooperazione Italiana per lo Sviluppo, Arab Organization for Agricultural Development, African Development Bank, African Union, Arab Development Bank, UEMOA, DFID, World Bank, etc.);

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(5) International Community (UN Agencies, International NGOs);

(6) Farmers’ Associations (e.g. ROPPA, Africa Fertilizer, Africa Livestock, etc.);

(7) Local Authorities;

(8) Media (national and international);

(9) Academic environment and Universities (nationals and internationals);

(10) FAO Regional and National Representatives.

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Key Messages

4. Key Messages

Why keys messages are important? By having key messages, you ensure that all spokesmen of the project, convey the same information and that your communication products deliver the same message.

Key messages, to reach target audiences, should be identified and provide an overview, regarding:

• “What problem(s) CountrySTAT can solve?”

• “WhatarethebenefitsofusingCountrySTAT?”

• “What are the recent achievements of CountrySTAT?”

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Some examples of key messages for CountrySTAT:

a) For decision-makers:• “CountrySTAT is a powerful instrument for strengthening

statisticalgovernanceanddecision–makingbasedonfacts”

• “CountrySTATisastrengtheningtoolforthegoodgovernanceintheagricultureandfoodsector”

• “CountrySTAT is a one-stop centre for official statistics onagricultureandfood”

b) For data users:• “Easy access to existing data through a single on-line access

point”

• “CountrySTAT is country-owned, sustainable and accountable”

• “CountrySTAT is an instrument to improve data quality”

c) For data producers:• ‘‘CountrySTAT is a web-based system for harmonization and

improvementofqualityofstatisticaldata,onfoodandagriculture’’

• ‘‘CountrySTAT simplifies the process from collection todisseminationofdataandacceleratestheirpublication’’

• ‘‘CountrySTATpromotestheexchangeofdatawithincountries,betweencountriesandbetweenFAOandcountries’

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5. Communication Tools

Most suitable communication tools need to be identified to effectively target each audience, as listed in the communication planning table (p. 22).

The following communication tools can be used for CountrySTAT:

(1) Printing (Brochure, CountrySTAT Reference Manual, Newsletter, Collection of best practices)

(2) On-line (website updates, e-mail alerts, e-newsletters)

(3) Multimedia (audio/video files)

(4) Social media (blog, Twitter, Wiki)

(5) Media-communication (press-conferences, media advertising, press-releases, etc.)

(6) Seminars (internal FAO seminars, national user and sensitization seminars)

(7) Events (national CountrySTAT launches, presence during international events such as WFD, CFS, etc.)

(8) Technical Working Group Meetings (including virtual trainings on how to use CountrySTAT)

(9) Relations with Resource Partners (meetings, resource partner reports, video conferences)

(10) Libraries (FAO Regional and National Representations, universities, nationals libraries, etc.)

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Communication Tools

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6. CountrySTAT communication planning

Below is the list of communication activities for the period from January to December 2014. Detailed planning of these activities is described in the table on page 22.

Objective A: Design CountrySTAT communication package• Ensure dissemination of the CountrySTAT Communication

package (Brochures, Reference Manuel, Communication Strategy, E-Learning, E-Newsletter, etc);

• Develop a CountrySTAT Communication kit adapted to the specificity of each country;

• Develop PowerPoint presentations on CountrySTAT, in relation to the chosen Target Audience, and for various occasions;

• Create CD-ROM with information material for various purposes (trainings, events, user seminars, etc).

Objective B: Enhance internal communication (FAO HQ, FAO regional and national offices and media relations)• Organize seminars on CountrySTAT at FAO HQ and invite

colleagues from other Departments and from other Rome-based Agencies to join;

• Encourage all staff of Statistics Division and CountrySTAT to provide contributions and promote their activities using FAO channels;

• Collaborate with OCC to promote CountrySTAT by using FAO channels and media relations contacts (FAO newsroom, FAO in touch, FAO social media, radio, etc).

• Regularly update the CountrySTAT website;

• Create and update CountrySTAT Wiki page.

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Objective C: Enhance external communication at national and regional levels• Identify key opportunities/events for communication campaigns

at country level involving the media (e.g. national CountrySTAT launches, CountrySTAT Technical Working Group Meetings, National User seminars and National Sensitization seminars involving high-level stakeholders);

• Organize national CountrySTAT launches;

• Organize one national user seminar for data users per country;

• Organize one national sensitization seminar for policy-makersper country;

• Draft policy briefs on CountrySTAT for advocacy, targeting policy-makers;

• Include communication activities in national CountrySTAT work plans for the year;

• Develop and circulate a template for individual country communication plans;

• Designate Communication Focal Points in institutions and within the National Secretariat and make sure they are implementing activities as agreed in national communication plans;

• Conduct monthly follow-up to monitor the status of communication activities at national levels;

• Develop a template for presenting success stories and invite the countries to participate in the “contest”;

• Use social media (Twitter, Facebook) to invite users to participate in discussions that are relevant for them;

• Invite regional and national FAO communication officers to raise the visibility on CountrySTAT through their channels;

• Liaise with FAO national and regional offices and ensure the presence of CountrySTAT through the establishment of links on their website and organization of virtual trainings on CountrySTAT;

• Promote the use of CountrySTAT E-learning.

CountrySTAT communication planning

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Objective D: Enhance partner resource relations• Organize Steering Committee meetings twice a year and inform

BMGF about progress;

• Organize meeting and video conferences with existing and potential resource partners.

Objective E: Outreach international community• Develop a comprehensive mailing list with different target

audiences;

• Develop a calendar for regular liaising with each target audience group, informing them about CountrySTAT;

• Develop bi-monthly e-newsletter to be published on the website and sent by e-mail to target audiences;

• Set-up CountrySTAT Twitter account to raise visibility;

• Ensure wide dissemination of success stories and results achieved (Communication package, newsletter).

Objective F: Increase collaboration among key partners• Liaise with key partners on regular basis and inform them about

CountrySTAT activities;

• Invite key partners to attend CountrySTAT events.

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act

iviti

es

and

rais

ing

awar

enes

s on

CS

Key

par

tner

s an

d ta

rget

au

dien

ces

upda

ted

on C

S

activ

ities

All

Detailed communication plan

Detailed communication plan

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CountrySTAT - Communication Strategy

23

Obj

ectiv

e B:

Enh

ance

d in

tern

al c

omm

unic

atio

n (F

AO H

Q)

AC

TIvI

TyC

OM

MU

NIC

ATIO

N T

OO

LSR

ESPO

NSI

BLE

TIM

E FR

AM

E IM

PAC

TIN

DIC

ATO

RS

TAR

GET

AU

DIE

NC

E

Col

labo

rate

w

ith F

AO

/OC

C

to p

rom

ote

CS

FAO

com

mun

icat

ion

chan

nel (

intra

net,

new

sroo

m e

tc.)

CS

Com

mun

icat

ion

offic

e, O

CC

Pro

cess

st

arte

d in

Fe

brua

ry,

follo

w-u

p if

need

ed

CS

prom

oted

th

roug

h FA

O

med

ia

Col

leag

ues

awar

e of

CS

, m

ore

user

s

FAO

HQ

, FA

O re

gion

al a

nd

natio

nal o

ffice

s, F

AO

med

ia

cont

acts

Pro

mot

e C

S

whe

re p

ossi

ble

in in

form

al

setti

ngs

Mee

tings

, mis

sion

sC

S T

eam

On-

goin

gIn

form

atio

n sh

arin

gM

ore

stak

ehol

ders

in

form

ed a

bout

CS

FAO

col

leag

ues

UN

Age

ncie

sN

atio

nal p

artn

ers

Incr

ease

co

llabo

ratio

n w

ith o

ther

in

itiat

ives

with

in

ES

S d

ivis

ion

On-

line

com

mun

ity o

n ag

rista

ts, j

oint

eve

nts

CS

com

mun

icat

ions

of

fice

Pro

cess

st

arte

d in

Fe

brua

ry,

follo

w-u

p w

ill

be e

nsur

ed

ever

y 2

mon

ths

Info

rmat

ion

shar

ing/

co

llabo

ratio

n

Mor

e co

lleag

ues

info

rmed

ab

out C

S, i

ncre

ased

co

llabo

ratio

nFA

O H

Q c

olle

ague

s

Org

aniz

e th

emat

ic

sem

inar

on

CS

for F

AO

de

partm

ents

an

d R

ome-

base

d ag

enci

es

sem

inar

CS

Tea

m

1st s

emin

ar o

n e-

lear

ning

an

d Fe

nix

– M

arch

/Apr

il

Incr

ease

d aw

aren

ess

on C

S,

oppo

rtuni

ties

for

colla

bora

tion

Col

leag

ues

info

rmed

ab

out C

S, m

ore

inte

rest

in

colla

bora

tion

FAO

col

leag

ues,

oth

er U

NR

ome-

base

d ag

enci

es

Set

up

a W

iki p

age

on

Cou

ntry

STA

TW

iki p

age

CS

Tea

m (e

very

one

shou

ld c

ontri

bute

with

up

date

s)M

arch

/Apr

ilIn

form

atio

n sh

arin

g

Impr

oved

acc

essi

bilit

y of

info

rmat

ion

reso

urce

s on

CS

CS

com

mun

ity (H

Q te

am,

natio

nal s

ecre

taria

ts)

Detailed communication plan

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24

Obj

ectiv

e C:

Enh

ance

d ex

tern

al c

omm

unic

atio

n –

natio

nal a

nd re

gion

al le

vels

AC

TIvI

TyC

OM

MU

NIC

ATIO

N T

OO

LSR

ESPO

NSI

BLE

TIM

E FR

AM

E IM

PAC

TIN

DIC

ATO

RS

TAR

GET

AU

DIE

NC

E

Des

igna

te

com

mun

icat

ion

foca

l po

ints

in

each

cou

ntry

e-m

ail,

tele

phon

e fo

llow

-up

Nat

iona

l C

S

coor

dina

tors

Febr

uary

/M

aarc

h

Ensu

ring

com

mitm

ent

in p

rom

otin

g C

S at

nat

. and

re

gion

al le

vels

Nat

iona

l com

mun

icat

ions

fo

cal p

oint

s ac

tivel

y su

ppor

ting

com

mun

icat

ion

activ

ities

Dev

elop

in

divi

dual

co

untry

co

mm

unic

atio

n pl

ans

incl

udin

g m

edia

cov

erag

e of

key

eve

nts

(laun

ches

, TW

G,

sens

itiza

tion

and

user

se

min

ars)

Com

mun

icat

ion

plan

s

Nat

iona

l co

mm

unic

atio

n fo

cal p

oint

s w

ith

supp

ort f

rom

CS

co

mm

unic

atio

ns o

ffice

Tem

plat

e se

nt

to c

ount

ries.

Fo

llow

-up

Mar

ch/A

pril

Ensu

ring

com

mitm

ent

and

accu

racy

in

pro

mot

ing

CS

at n

at. a

nd

regi

onal

leve

ls

Com

mun

icat

ion

plan

s su

cces

sful

ly im

plem

ente

dN

atio

nal c

omm

unic

atio

n fo

cal

poin

ts

Org

aniz

e se

nsiti

zatio

n se

min

ars

for

polic

y-m

aker

s

Sem

inar

s/vi

sibi

lity

even

ts

Nat

iona

l CS

se

cret

aria

ts in

co

llabo

ratio

n w

ith C

S

com

mun

icat

ions

offi

ce

One

in e

ach

coun

try,

star

ting

from

:M

ay-

Dec

embe

r

Pol

icy-

mak

ers

info

rmed

ab

out C

S a

nd

supp

ortin

g C

S

Sen

sitiz

atio

n s

emin

ars

held

with

med

ia c

over

age

and

parti

cipa

tion

of p

olic

y-m

aker

s

Nat

iona

l and

regi

onal

pol

icy-

mak

ers

and

gove

rnm

ent

repr

esen

tativ

es

Detailed communication plan

Detailed communication plan

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CountrySTAT - Communication Strategy

25

Dev

elop

po

licy-

brie

fs fo

r po

licy-

mak

ers

Pol

icy-

brie

fsC

S c

omm

unic

atio

n of

fice

Oct

ober

Incr

easi

ng

info

rmat

ion/

ad

voca

cy

on C

S

Pol

icy-

mak

ers

info

rmed

ab

out C

S a

nd s

uppo

rt it

Pol

icy-

mak

ers

Gov

ernm

ent r

epre

sent

ativ

es

Org

aniz

e na

tiona

l CS

la

unch

esH

igh

leve

l ev

ents

Nat

iona

l Sec

reta

riat

with

sup

port

of n

atio

nal

com

mun

icat

ions

fo

cal p

oint

s fo

r pr

ess-

cove

rage

, in

colla

bora

tion

with

CS

co

mm

unic

atio

ns o

ffice

Gui

nea-

Bis

sau

May

Bur

undi

UE

MO

A

EA

C

Afg

hani

stan

Nat

iona

l CS

la

unch

ed

with

the

parti

cipa

tion

of h

igh-

leve

l pa

rtici

pant

s an

d th

e m

edia

Nat

iona

l CS

offi

cial

ly

laun

ched

with

med

ia

cove

rage

Nat

iona

l and

regi

onal

pol

icy-

mak

ers

and

gove

rnm

ent

repr

esen

tativ

es, d

ata

user

s an

d pr

oduc

ers,

stu

dent

s,

med

ia

Tech

nica

l W

orki

ng G

roup

m

eetin

gs

prom

oted

in th

e ne

ws

Med

ia a

rticl

eN

atio

nal c

omm

s fo

cal

poin

tsS

ee c

ount

ry

wor

k pl

ans

Incr

ease

d vi

sibi

lity

abou

t C

S a

ctiv

ities

Med

ia a

rticl

e pu

blis

hed

in

CS

Web

site

CS

use

rs

Org

aniz

e na

tiona

l dat

a us

ers

sem

inar

sS

emin

ars

Nat

iona

l CS

S

ecre

taria

t/ in

co

ordi

natio

n w

ith C

S

Team

1st s

emin

ar

for e

ach

coun

try

star

ting

from

M

ay-

Dec

embe

r

Incr

ease

d co

mm

unity

of

CS

use

rs

Incr

ease

d nu

mbe

r of C

S

data

use

rs

Dat

a us

ers

Dat

a pr

oduc

ers

Nat

iona

l Sec

reta

riat

Ens

ure

mon

thly

fo

llow

-up

to

mon

itor t

he

impl

emen

tatio

n of

act

iviti

es

Tele

phon

e ca

lls, e

-mai

l upd

ates

CS

com

mun

icat

ion

offic

eM

onth

lyC

omm

s pl

ans

impl

emen

ted

Obj

ectiv

es a

nd a

ctiv

ities

se

t in

com

ms

plan

s ac

hiev

ed

CS

nat

. sec

reta

riats

Com

ms

foca

l poi

nts

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26

Upd

ate

nat.

Cou

ntry

STA

T w

ebsi

tes;

add

link

to

all

mat

eria

ls

prod

uced

Web

site

upd

ates

, med

ia a

rticl

esN

atio

nal

com

mun

icat

ions

foca

l po

ints

Mon

thly

Rai

sing

vi

sibi

lity a

t na

t. an

d in

tern

atio

nal

leve

l

Inte

rnat

iona

l and

Nat

. us

ers

info

rmed

abo

ut C

S

Nat

. use

rsN

at. p

olic

y-m

aker

s

Stre

ngth

en

colla

bora

tion

with

reg

iona

l or

gani

zatio

ns

such

as

UE

MO

A,

EA

C, E

CO

, SA

DC

, C

EM

AC

Mee

tings

, vid

eo c

onfe

renc

esC

S T

eam

Tech

nica

l m

issi

ons/

proj

ect

form

ulat

ion

mis

sion

s (s

ee

wor

kpla

n)

Col

labo

ratio

n st

reng

then

edR

egio

nal o

rgan

izat

ions

Stre

amlin

e C

S a

ctiv

ities

am

ong

regi

onal

or

gani

zatio

ns

New

slet

ter,

e-m

ail u

pdat

esC

S c

omm

unic

atio

n of

fice

Rai

sing

vi

sibi

lity

at

regi

onal

leve

l

Par

tner

s in

form

ed a

bout

re

cent

act

iviti

esR

egio

nal o

rgan

izat

ions

Set

up

soci

al

med

ia (T

witt

er

and

Face

book

for

CS

) to

activ

ely

en

gage

use

rs

and

stim

ulat

e di

scus

sion

s

Twitt

er, F

aceb

ook

CS

com

mun

icat

ion

soffi

ce w

ith in

puts

fro

m C

S T

eam

Aug

ust

Incr

ease

d ex

chan

ge a

nd

colla

bora

tion

be

twee

n

user

s

Num

ber o

f pos

ts b

y us

ers

Nat

iona

l use

rsC

S N

at. S

ecre

taria

t(e

vent

ually

ope

n to

larg

er

num

ber o

f int

eres

ted

user

s,

inte

rnat

iona

l com

mun

ity,

NG

Os

etc)

Dev

elop

a

tem

plat

e fo

r pr

esen

ting

succ

ess

stor

ies

and

invi

te

the

coun

tries

to

parti

cipa

te in

the

“con

test

A s

elec

tion

of b

est p

ract

ices

to b

e pu

blis

hed

on C

S w

ebsi

te

CS

com

mun

icat

ion

offic

er in

col

labo

ratio

n w

ith n

atio

nal f

ocal

po

ints

Des

ign

of th

e te

mpl

ate-

end

Mar

ch

Sen

d in

vita

tion

to

coun

tries

–A

pril

Dis

sem

inat

ion

of s

ucce

ss

stor

ies

for

evid

ence

on

CS

impa

ct

Num

ber o

f suc

cess

sto

ries

publ

ishe

d on

CS

web

site

Nat

iona

l CS

Sec

reta

riats

, na

tiona

l com

ms

foca

l poi

nts

Detailed communication plan

Detailed communication plan

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CountrySTAT - Communication Strategy

27

Obj

ectiv

e D

: Enh

ance

d pa

rtne

r res

ourc

e re

latio

ns

AC

TIvI

TyC

OM

MU

NIC

ATIO

N T

OO

LSR

ESPO

NSI

BLE

TIM

E FR

AM

E IM

PAC

TIN

DIC

ATO

RS

TAR

GET

AU

DIE

NC

E

Rep

ort t

o B

MG

F an

d or

gani

ze S

C

mee

tings

Ste

erin

g C

omm

ittee

mee

tings

, Pro

gres

s re

ports

CS

com

mun

icat

ion

offic

er

May

Oct

ober

Partn

ers

reso

urce

s aw

are

of

prog

ress

Rep

orts

and

ann

exes

su

bmitt

edB

MG

F, S

C m

embe

rs

Org

aniz

e m

eetin

gs

and

vide

o co

nfer

ence

s w

ith p

artn

ers

reso

urce

s

Face

–to

-face

mee

tings

, vi

deo

conf

eren

ces

CS

com

mun

icat

ion

offic

er, i

n co

llabo

ratio

n w

ith E

SS

M

anag

emen

t

Coo

rdin

ate

with

ES

S

Man

agem

ent

Partn

ers

reso

urce

s in

form

ed a

bout

va

lue-

adde

d of

CS

Mor

e pa

rtner

s re

sour

ces

supp

ortin

g C

SP

artn

er re

sour

ce c

omm

unity

(E

U, W

B, A

DB

etc

)

Obj

ectiv

e E:

Out

reac

h to

the

inte

rnat

iona

l com

mun

ity

AC

TIvI

TyC

OM

MU

NIC

ATIO

N T

OO

LSR

ESPO

NSI

BLE

TIM

E FR

AM

E IM

PAC

TIN

DIC

ATO

RS

TAR

GET

AU

DIE

NC

E

Cre

ate

diffe

rent

mai

ling

lists

w

ith ta

rget

aud

ienc

ese-

mai

l C

S c

omm

unic

atio

n of

ficer

June

/Jul

y R

aisi

ng

visi

bility

on

CS

Web

site

hits

incr

ease

d by

Dec

UN

age

ncie

sIN

GO

s, fa

rmer

org

aniz

atio

ns,

othe

r int

eres

ted

inst

itutio

ns

Iden

tify

key

inte

rnat

iona

l and

na

tiona

l eve

nts

(suc

h as

A

frica

Sta

tistic

s D

ay, W

FD

etc)

to

prom

ote

Cou

ntry

STA

T an

d or

gani

ze s

ide

even

ts

whe

n po

ssib

le

Eve

nt, G

roup

Com

mun

icat

ion

CS

com

mun

icat

ion

offic

er

Cre

ate

cale

ndar

of

even

ts w

ith

oppo

rtuni

ties

for p

rom

otin

g C

S- M

ay/

June

Rai

sing

vi

sibi

lity o

n C

SC

S p

rom

oted

dur

ing

even

ts

Eve

nt/c

onfe

renc

e pa

rtici

pant

s,U

N a

genc

ies

ING

Os,

farm

er o

rgan

izat

ions

,IG

Os

Priv

ate

sect

or

Detailed communication plan

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28

Cre

ate

a TV

adv

ert/

prom

otio

nal v

ideo

on

Cou

ntry

STA

TTV

adv

ert

CS

com

mun

icat

ion

offic

er/d

esig

ner

Oct

ober

Rai

sing

vi

sibi

lity

on

CS

by

usin

g na

tiona

l and

in

tern

atio

nal

TV c

hann

els

Incr

ease

d nu

mbe

r of

peop

le a

war

e of

CS

Larg

e nu

mbe

r of a

udie

nces

at

nat

iona

l and

regi

onal

le

vels

, pos

sibl

y U

N T

V e

tc

Liai

se w

ith U

nive

rsiti

es

and

info

rm th

em a

bout

C

SE

-mai

l upd

ates

, tel

epho

neC

S c

omm

unic

atio

n of

ficer

Sep

tem

ber/

Oct

ober

Rai

sing

vi

sibi

lity

on

CS

Num

ber o

f use

rs/w

ebsi

te

hits

incr

ease

d by

Dec

U

nive

rsiti

es

Liai

se w

ith th

e in

tern

atio

nal

orga

niza

tions

and

info

rm

them

abo

ut C

S

E-m

ail u

pdat

es, t

elep

hone

C

S c

omm

unic

atio

n of

ficer

Sep

tem

ber /

Oct

ober

Rai

sing

vi

sibi

lity

on

CS

Num

ber o

f use

rs/w

ebsi

te

hits

incr

ease

d by

Dec

U

n A

genc

ies,

inte

rnat

iona

l or

gani

zatio

ns, I

NG

Os

Obj

ectiv

e F:

Incr

easi

ng c

olla

bora

tion

amon

g ke

y pa

rtne

rs

AC

TIvI

TyC

OM

MU

NIC

ATIO

N T

OO

LSR

ESPO

NSI

BLE

TIM

E FR

AM

E IM

PAC

TIN

DIC

ATO

RS

TAR

GET

AU

DIE

NC

E

Info

rm k

ey

partn

ers

abou

t C

S a

ctiv

ities

Mee

tings

, e-m

ail u

pdat

es C

S c

omm

unic

atio

n of

ficer

On-

goin

gEn

hanc

ed

colla

bora

tion/

com

mitm

ent

Par

tner

s aw

are

of C

S

activ

ities

CS

par

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7. Budget

Budget is an essential part of every communication strategy. Communication activities should be supported by their own budget linked to the achievement of objectives of the communication strategy.

Furthermore, CountrySTAT communication strategy should include detailed cost estimates for all communication activities, at FAO HQ level, as well as, at national and regional levels.

8. Resources

It is crucial to allocate human resources needed for the implementation of communication activities both at FAO HQ and in the field. A Communications Officer employed on full-time basis is needed for timely implementation of planned communication activities.

For communication at national level, designated communication focal point already member of the national CountrySTAT secretariat, will provide support in the organization of communication activities according to the previously established communication plans.

At FAO HQ, collaboration with OCC and the communication focal point of the ES Department will be vital for the promotion of CountrySTAT within the organization and in the field, using official FAO communication channels.

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9. Follow-up and Evaluation

Evaluation is a necessary element of communication strategy and it serves to monitor the effectiveness of its implementation.

The question we need to ask is:

“Are we providing the right communication products to the desired target audiences and are we using the most appropriate communication tools, in a timely manner? ”

Frequently used methods for evaluation are the use of questionnaires, surveys, feedback from main stakeholders or external evaluation.

While external evaluation may be expensive, on-line surveys or questionnaires that can be sent by e-mail, prove to be an efficient means for obtaining feedback in relation to objectives set and results achieved. A number of tools, such as www.surveymonkey.com can be used for on-line surveys.

Budget, Resources, Follow-up and Evaluation

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Annex: Sample of chronogram regarding proposed activities

ACTIvITy JAN FEB MAR APR MAy JUN JUL AUG SEP OCT NOv DEC

Objective A: Design communication package and visual identity

Develop CountrySTAT Communication package √ √Update existing PowerPoint presentations, briefs and press –releases on CS

Set up a Wiki page on CountrySTAT √

Objective C: Enhance external communication at national and regional levels

Designate communication focal points in each country √Develop individual country communication plans √

Organize sensitization seminars for policy-makers √Develop policy-briefs and guidelines for sensitization seminars √

Objective B: Enhance internal communication (FAO HQ)

Organize thematic seminar on CS for FAO Departments and other UN Rome-based agencies

√ √

Annex

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Objective D: Enhance relations with resource partners

Report to BMGF and organize SC meetings √ √Organize meetings and video conferences with partners resources √ √ √ √

Objective E: Outreach the international community

Create different mailing lists to reach out target audiences √ √ √

ACTIvITy JAN FEB MAR APR MAy JUN JUL AUG SEP OCT NOv DEC

Organize national launch of CS √

Technical Working Group meetings √ √ √ √

Organize national data users seminars √Promote CS activities through regional organizations channels √ √ √ √ √ √ √ √ √

Set up social media (Twitter, virtual forums) to actively engage users and stimulate discussions

Develop a template for presenting success stories and invite the countries to participate in the “contest”

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ACTIvITy JAN FEB MAR APR MAy JUN JUL AUG SEP OCT NOv DEC

Identify key international and national events (such as Africa Statistics Day, WFD, CFS etc) to promote CountrySTAT and organize side events, when possible

√ CSA √

Objective F: Increase collaboration among key partners

Invite key partners to attend CS events (seminars, launches, side events etc)

√ √ √ √ √ √ √ √ √

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Communication Kit of CountrySTAT

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Poster for a CountrySTAT event

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Photo References

Pag vi: (2013) Kiroka, Tanzania - An FAO project to strengthen capacity of farms for climate change is underway in Kiroka, TanzaniaCredit: ©FAO/Daniel Hayduk / FAO

Pag 5: (2014) CountrySTAT Team at FAO HQsCredit : ©FAO/Daniele Olivotti

Pag 6: (2013) Dong Son, Viet Nam - A farmer herding cattle through a rice field. Since 1990, Viet Nam has reduced hunger by more than 80 percent. Some of that progress comes from a revival of traditional family farmingCredit : ©FAO/AFP/Hoang Dinh Nam / FAO

Pag 10: (2012) Batad Rice Terraces, Philippines

Pag 12: (2014) Regional Basic Training for the Administrator of CountrySTAT for the GCC Countries, in Abu Dhabi, February 2014

Pag 14: (2010) Rome – Government statisticians from Chile attending a CountrySTAT training session held in the David Lubin Library, FAO headquartersCredit: ©FAO/Giulio Napolitano / FAO

Pag 16: (2012) Issyk Kul Oblast, Kyrgyzstan – Artisanal fishermen harvesting fish from nets Credit : ©FAO/Sergey Kozmin / FAO

Pag 16: (2012) Jalal-Abad Oblast, Kyrgyzstan - Farmers harvesting cornCredit : ©FAO/Sergey Kozmin / FAO

Pag 18: (2013) CountrySTAT Consultative Meeting with presence of all National Coordinators and National Focal Points of CountrySTAT, December, Casablanca, Morocco

Pag 18: (2013) Bujumbura, Burundi – Official Launch of CountrySTAT-Burundi,by the Minister of Agriculture and Livestock, Ms Odette Kayitesi, Bujumbura, Burundi, 28 June 2013

Pag 31: (2006) Bao Alamada Philippines - A shepherdess tending a small herd of goats grazing on farmlandCredit : ©FAO/Bahag