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County of San Mateo Garage Smart Parking Pilot Parking Prepared for SMC Labs by Strategy of Things Updated January 25, 2019

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Page 1: County of San Mateo Garage Smart Parking Pilot Parking ... · County of San Mateo Garage Smart Parking Pilot Parking Prepared for SMC Labs by Strategy of Things Updated January

County of San Mateo Garage Smart Parking Pilot Parking Prepared for SMC Labs by Strategy of Things

Updated January 25, 2019

Page 2: County of San Mateo Garage Smart Parking Pilot Parking ... · County of San Mateo Garage Smart Parking Pilot Parking Prepared for SMC Labs by Strategy of Things Updated January

Use Case Deep Dive: Smarter Parking Parking availability for electric vehicles and disabled citizens

Problem#1:Driverswithdisabilitiesmayvoluntarilylimittheirmobilitytocertainareasbecausetheyarenotsureiftheycanparktheircarnearby.Problem#2:Driverswithelectricvehiclesmayleavethosecarsathomeanddrivetheirgasolinepoweredvehiclesbecausetheydon’tknowwheretheEVchargingstationsare,andwhetheritisavailable.

SolutionPilot:•  22ingroundsensors

deployedinSMCgarage•  6publicEV•  4employeeEV•  4disabledpublic•  8disabled

employee•  Fybrsmartcity

platform•  2FybrRadiogateways•  Alexavoiceintegration

Learningstodate:•  Generallysufficientparking

availabilityandturnoverduringcorehours

•  Mustdriveawarenessofavailableparkingtoresidentsanddowntownvisitorsduringnon-corehours

•  Voiceinterfaceisasafewaytointeract,butvoicecommandneedsmaturing

•  CoordinatesharingofparkinginformationwithRedwoodCity

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StrategyofThingsLLCProprietary

PilotOverview

3

CountyEmployeeEV(4)

PublicEV(6)

PublicDisabled(4)

Notshown–CountyDisabledParkingonlevels2to5

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StrategyofThingsLLCProprietary

PilotOverview

4

Real-TimeParkingDashboard

ParkingHistoricalAnalyticsDashboard

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PilotOverviewApproachtogeneratingSMCparkingstatistics

1 2 3 4

JunetoDec2018rawdatafromFybr(CSVfile)•  SessionID•  ParkingSpace•  Startdate/time•  Enddate/time

DataCleanup•  Dataintegrityreviewed•  Duplicatesidentified•  <5minsessionsidentified•  Sessionsaggregatedas

needed•  Datataggedasvalid/invalid•  ConverttoUTCandthen

normalizetoPDTandPST

Validate“clean”data•  Invaliddatafilteredout•  ValidateagainstFybr

insightsdashboard(smalltestcase)

Analyzeandreport•  Createpivottablefrom

cleandata(Excel)•  Runvariouscases

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StrategyofThingsLLCProprietary6

Metric PublicEV CountyEmployeeEV

PublicDisabled

CountyEmployeeDisabled

Parkingsessions(alltimes,alldays) 1874 754 1312 792

Parkingsessions(corehours)-public:MtoF,7a.m.to5p.m.-employee:MtoF,7a.m.to5p.m.

1583 612 1095 613

Busiesttimesduringcorehours?i.e.Mostcarsparking

8–10am1-2pm

7–9amNoon-1pm

7–9amNoon–1pm 7–10am

Averageparkingsessionduringcorehours 2.0hours 3.1hours 3.0hours 5.8hours

Longestparkingsession(Mon–Fri,startedduringcorehoursof7amto5pm) 10.6hours 10.1hours 14.4hours 15.1hours

Averageparkingsessionsperday(M-F,core)Averageparkingsessionsperdayperspace(M-F,core)

11.4/day1.9/space/day

4.4/day1.1/space/day

7.9/day2.3/space/day

4.4/day0.62/space/dy

PublicEV–6spots,Level1CountyemployeeEV–4spots,Level1

PublicDisabled–4spots,Level1CountyemployeeDisabled–8spotstotal,2spotseachonLevel2,3,4,5

SMCCountyGovernmentCenterParkingStatisticsPeriodCovered:June1toDecember22,2018

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StrategyofThingsLLCProprietary7

Metric PublicEV CountyEmployeeEV

PublicDisabled

CountyEmployeeDisabled

Busiestdaysduringcorehours(7am–5pm),M-FWednesday Tue,Wed,Thur Thur,Fri Tue,Thur

Overnightparkingsessions 42 3 83 2

Overnightparking–averagesession 15.3hours 15.8hours 16.1hours 16.4hours

Overnightparking–longesttime 20.7hours 19.7hours 21.25hours 17.3hours

Whendomostcarsleave? Noonto1pm3to4pm 10to1pm 11am–1pm

3to5pm 2to5pm

Parkingspaceoccupancypercentage(duringcorehoursof7am–5pm)

45%(M-F)8.9%(Sat/Sun)

35%(M-F)2.9%(Sat/Sun)

78%(M-F)11%(Sat/Sun)

32%(M-F)0%(Sat/Sun)

PublicEV–6spots,Level1CountyemployeeEV–4spots,Level1

PublicDisabled–4spots,Level1CountyemployeeDisabled–8spotstotal,2spotseachonLevel2,3,4,5

SMCCountyGovernmentCenterParkingStatisticsPeriodCovered:June1toDecember22,2018

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StrategyofThingsLLCProprietary

Parking sessions activity June 1 to Dec 22, 2018

8

0

50

100

150

200

250

300

Jun Jul Aug Sep Oct Nov Dec

PublicEV CountyEV PublicDisabled CountyDisabled

0

50

100

150

200

250

300

350

Monday Tuesday Wednesday Thursday Friday

PublicEV CountyEV PublicDisabled CountyDisabled

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StrategyofThingsLLCProprietary

Parking sessions activity June 1 to Dec 22, 2018

9

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

PublicEVPublicDisabledCountyEVCountyDisabled

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

40.00%

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

PublicEVPublicDisabledCountyEVCountyDisabled

Whatarethepopulartimestopark? Whendomostpeopleleave?

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StrategyofThingsLLCProprietary

Public EV parking activity by time of day June 1 to Dec 22, 2018

10

0

10

20

30

40

50

60

70

80

90

100

2:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

8:00PM

9:00PM

10:00PM

11:00PM

MondayTuesdayWednesdayThursdayFriday

0

10

20

30

40

50

60

70

80

2:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

8:00PM

9:00PM

10:00PM

11:00PM

SundayFridaySaturday

Duringtheweekday,twospikesinwhenpeoplewereparking–around8amandat1pm.Thiscoincideswithgettinginthemorning,andgettingbackfromlunch.

Duringtheweekends,thereissignificantlylessactivity.Inaddition,theparkingactivitystartsafter11am.OnFriday,weseepeoplecomingtodowntownandparkingaroundthedinnerhours.

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StrategyofThingsLLCProprietary

Public disabled parking activity by time of day Parking sessions (June 1 to Dec 22, 2018)

11

0

10

20

30

40

50

60

70

80

12:00AM

2:00AM

3:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

8:00PM

9:00PM

10:00PM

MondayTuesdayWednesdayThursdayFriday

0

10

20

30

40

50

60

70

80

12:00AM

2:00AM

3:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

8:00PM

9:00PM

10:00PM

SundayFridaySaturday

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StrategyofThingsLLCProprietary

Public EV parking – weekdays vs weekends % of a day’s total parking sessions, June 1 to Dec 22, 2018

12

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

2:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

8:00PM

9:00PM

10:00PM

11:00PM

WeekdayWeekend

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StrategyofThingsLLCProprietary

Public disabled parking – weekdays vs weekends % of a day’s parking sessions, June 1 to Dec 22, 2018

13

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

12:00AM

2:00AM

3:00AM

4:00AM

5:00AM

6:00AM

7:00AM

8:00AM

9:00AM

10:00AM

11:00AM

12:00PM

1:00PM

2:00PM

3:00PM

4:00PM

5:00PM

6:00PM

7:00PM

9:00PM

10:00PM

WeekdayWeekend

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StrategyofThingsLLCProprietary

Summaryofparkingresults

•  PublicEVandDisabledParking•  Numberofparkingspotsandchurnappeartobesufficientduringcorehours•  TheselevelsmaynotbesufficientasSMCcommunicatestheavailabilityofthesespacesmorebroadly,orasthenumberofelectricvehiclescontinuetoincreaseinthefuture

•  Outsideofcorehours,parkingspacesareunderutilized

•  CountyEVandDisabledParking•  EmployeeownedEVsappeartoparkaboutanhourlongerthanthepublicEVcounterpartsduringcorehours

•  ThereislessEVparkingspacechurn.UnknownifthereisdemandforcountyEVparkingthatcannotbemetbecauseofthehigherparkingoccupancyrate

•  Numberofcountyemployeedisabledparkingspacesaresufficient

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StrategyofThingsLLCProprietary

Summaryofobservations–systemsetup

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•  Parkinggarages,withmassiveamountsofconcreteandrebar,willaffectRFsignalpropagation.Groundfloorsensorsrequireasecondgatewaytobelocatedonthegaragegroundfloorlevel.Upperfloorsensorscanbeservicedbyaseparategatewaythatismountedontheroofof455building.

•  Inground/undersurfacemountingofparkingsensorsmaynotbeviableduetothepresenceofrebarintheconcretefloors.Parkingsensorsweremountedaboveground/topofsurfacebutadhesionofsensormountstofloorwasproblematic.Wefoundsensormountslooseanddisplaced.Severaltimeswehavetomovethesensorsbacktotheoriginallocation.

•  Oneparkingsensor(L3HC01sensorstoppedworkinginAugust),L1HC02wasmissingsometimeinNovember,L1HC04wasnotshowingdatainNovember.Thesewereeitherreplacedandreintegrated,orstartedworkingagain.

•  GaragegroundfloorgatewaystoppedworkingonDecember22.ThiswasduetotheGFCIcircuittrippingonthepoweroutlet.TheoutletwasresetinearlyJanuary.

•  Alexavoiceintegrationgenerallyworks,butneedtokeepquestionsshorttoincreaseoddsofusersuccess(thelongertherequest,thehigherthelikelihoodofanerror).Alexahasahardtimeunderstandingacronyms.Ittriestospellit.Forexample,ittriestopronounceEVaseff.

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StrategyofThingsLLCProprietary

Summaryofobservations–dashboardandapp

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•  Analyticsdashboardandmetricsprovideddidnotgiveuswhatweneeded.Wehadtogointotherawdataandcreateourownsetofkeymetrics.ThismeanthatwehadtowaittillmonthendforaCSVfilebeforewecandoanyanalysis.

•  Therealtimedashboardmetourbasicneeds,althoughthepresentationanduserinterfaceandengagementneedstoberethought.Beyondtheparking,therealtimedashboardalsoshowedtheAQ,weatherandsoilmoisture.Thedashboardasdesignedforthepilotisnotsomethingwewouldrecommendforoperationalusewithoutsomekindofre-thinking.

•  Therewasanotedlatencyinwhattherealtimedashboardindicatedandwhatwastheactualparkingspacesituation.Forexample,thedashboardnotedtheparkingspaceasoccupiedbutinactualitythespacewasavailable.Thiswasattributedtothelocationofthegateway(whichwasontopofthe455building)whichcreatedsignificantlatencyincommunicatingwiththesensors.Thiswasthereasononeofthegatewayswasrelocatedtothegarage.

•  Wedidnottestthemobileappinterfaceastherewasnotaneedto.Unlikesmartparkinginastreetlocationwherethespacesarespreadout,thereisonlyonelocationforthegarageparking.Locations/mappingandguidancearenotapplicableotherthantogetyoutothegarage.

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StrategyofThingsLLCProprietary

Summaryofobservations–data

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•  Publicdisabledparking–thereweresignificantinstanceswhereavehiclewasparkedformorethan12hours.Thisskewedtheresultontheoccupancyrates.Notsureifthiswasanon-disabledcountyvehicleparkinginthatspotandeffectivelyclosedoffthatspace.

•  Severalofthesensorscameloosefromtheiroriginalmountinglocations.Sometimestheyendedupattheverytopoftheparkingspot,andsometimesintoanotherspot.Wemovedthembackwhenwesawthem,butnotsurehowthisaffectedtheactualparkingsensing.

•  Threesensorsstoppedworkingorstoppedreportingdata.TwowerereplacedandreintegratedintothesysteminDecember.However,thismaybiassomeoftheresults,butpotentiallywehaveenoughdatatoobservegeneraltrends.

•  Alltherawdatawasexamined,andfixedpriortoanalysis.Thisincludedthrowingoutbaddata,removingduplicates,andfixing“glitches”.Theseglitchesincludedatathatshowedaparkingsessionastwoseparatesessions(butwereinfact,thesamesession).

•  Thecurrentmethodofanalyzingthedataisnotscalableforlargerdatasets.Itisacceptableworkingatapilotlevel,butatsomepoint,shouldbeautomatedorintegratedintoothertools.

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StrategyofThingsLLCProprietary

Summaryofobservations-miscellaneous•  Fybrwasingeneralagoodvendor.Veryprofessionalandknowledgeable.Theinstallation/

deploymentandsetupprocesswasveryseamless.Theywereveryresponsivetoquestions,requestsandissuesduringtheoperationalphaseofthepilot.

•  The“asaService”modelwasn’talwaysseamlessoruneventful.TherewereacoupleofincidentsinwhichFybrinitiatedsomeactionsinthebackend,whichimpactedthepilotandsystematSMC.Twoexamples:

•  Fybrupdatedtherealtimemapping/dashboardontheirside.ThiscausedtheSMCdashboardtonotwork(noparkingspaceinformation)

•  Fybrinitiatedasoftwareupdatetothegatewaystochangechargingprofiles.Thistookdownthegaragegateway.Weareawaitingareplacementpowersupply.

•  Whatthedatadoesn’ttellusisaboutunmetdemand.Forexample,ifall6publicEVspotsare

takenatacertainpointintime,wedon’tknowhowmanyotherEVsarelookingforaplacetoparkbutwereunableto.

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StrategyofThingsLLCProprietary

Recommendations•  Investigatemethodstobettersecurethesensorstotheparkingspace.Investigatefeasibilityof

mountingthesensorsintothefloor,or“bolting”therubbermountingskirtintothefloor.•  Investigatetoseeifitispossibletogetendofchargedatafromthechargingstationsandcorrelate

itwiththeparkinginformation.ThiswaywecandeterminethecorrelationbetweenwhentheEVchargeiscompleteandwhenpeoplemovetheircars.

•  WeekendsandweeknightsareunderutilizedforEVspots.Perhapsannouncetoresidentsand

visitorsintheneighborhoodthatthereareEVchargingstationsavailable.

•  CoordinatewithRedwoodCityonparkingavailability.PerhapsintegrateSMCgarageparkinginformationwiththeparkinginformationprovidedbyRedwoodCity.ThiscanbedoneviaacommunicationfromthePublicAffairsteam.

•  AscountyemployeeelectricvehiclespacesareoccupiedanhourlongerthanthepublicEVparking,communicatetoemployeestheneedtomovetheirvehiclesinatimelymannersoastoallowotherstopark.

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StrategyofThingsLLCProprietary

NextSteps•  Continuetocollectdata.Onceweaddresstheissueswiththesensorsgettingloose,and

thefaulty/missingsensors,wecancomparetheresultswiththepreviousfivemonths.•  Identifyotherpotentialparkinglocationstocollectinformationfrom.WecanhaveFybr

installthoseontheirnextvisit.

•  ProvidealinktotherealtimedashboardthatcanbeviewedfromtheSMCLabswebsite.

•  Determineifpilotdatashouldbepostedtoopendataportal.Initialrecommendationisnottopostthedatacollectedasthisdataispilotdataandhas“issues”(e.g.sensorsnotworking,etc.).Ifwepost,needtodecidewhatformat,cleansedornot,andwhocleansesmovingforward.

•  UpdateSMCLabswebsitewithsomepreliminaryobservationsandprojectupdates.

•  Draftcommunicationssharingprogressofpilotthatcanbecommunicatedinternallyandexternallyasappropriate.

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