Course readings evolution: our library effecting change through e-reserves

•Ophelia Cheung•Ann Ludbrook•Kelly Kimberley

Ryerson University Library and Archives

OLA Super Conference January 30, 2015

President’s Blue and Gold Award of Excellence 2014One Stop Course Readings Service

Innovation and Radical Collaboration

• “For Ryerson, innovation means encouraging its academic community to challenge the status quo with new solutions and to apply new ways of thinking that transform the world.”

(Ryerson University’s Academic Plan, 2014-2019)

• “The challenge to rethink and retool traditional methods of collaboration is resonating in academic libraries. This bold charge has come to be known as radical collaboration, and it challenges libraries to go beyond standard library collaborative initiatives; to experiment and be daring.”

( ACRL Research Planning and Review Committee, April 2013)

Nimble, Responsive and Utilize our Strengths

• “Experimentation and collaboration among diverse teams will be encouraged to ensure that structures, processes and services remain nimble and responsive as the needs of the university change.”

(Ryerson University’s Academic Plan, 2014-2019)

• “Find a niche, to infiltrate a soft spot in the battlement – one that provides the best area to devote resources and is the most likely theatre for success … identify the right leaders to follow or defend”.

(Kempcke, Ken “The Art of War for Librarians: Academic Culture, Curriculum Reform, and Wisdom from Sun Tzu.” Portal: Libraries and the Academy 2.4(2002): 529-51.)

One Stop Project (2012 -) Utilizes our Strengths to Respond to ChangesLibrary E-Reserves before 2012:•Create permanent links to electronic resources as course readings

•Scan documents and make them accessible

•Arrange copyright permissions and payment

•Link with Learning Management System - Blackboard

One Stop New Features:

• Collaborate with the Campus Store:

Course pack requests are routed to the Library for copyright pre-checking so that already existing library licences can be used to deliver content, without cost duplication to students.

• Customize a commercial e-reserve database (Ares) to centralize storage of copyright permissions data from e-reserve, Bookstore, Continuing Education, Audio Visual Services and the Copyright Office.

Responsive to University’s Priority – Student Needs• Students are Ryerson’s

top priority

• Students want “ease of access, portability and no additional cost”

One Stop

• “Above all, it is motivated by a shared commitment to our student, providing materials in an ever-increasing range of formats and a focus on access and availability” (The President)

• “ This is beneficial for the learning environment of all students in their courses. As Ryerson moves further along the road of e-learning this service will prove its value over and over.” ( VP Academic)

Responsive to Student Needs

• Single sign on & online full text

• More book chapters

• Prior to One Stop:<300 pdfs & <100,000 views

• (2014) >1,400 scanned to pdf &

> ½ million student views

Responsive to Faculty Needs

Faculty• “Made my work much

easier, giving me more time to focus on research... less fraught with questions of copyright.”

• (2012) 449 courses

14,596 readings• (2014) 1,047 courses 25,935 readings

One Stop• Full Service or Self-Service • Single platform for requests• Cloning own requests• Copyright checking for all

Responsive to Community Changes• Equity, Diversity & Inclusion Example: AODA

compliance

• One Stop emphasizes accessible course readings & complements similar support on campus

• “Accessible content is available for them in real-time and this is a great enhancement to their University experience.”

• “Plus, by providing accessible PDFs for all students, we are reaching those students who wish not to register with the Access Center. This is ensuring greater accessibility for all students as opposed to individual accommodations.”

( Student Learning Support services)

Responsive to Copyright Change and University’s Reactions

One Stop• E-Reserve customizes

Ares database to share copyright data on campus

University• Campus copyright

management to avoid infringement risks

ARES: Dual Purpose Database

•No internal permission database for course readings at Ryerson before 2012

•ARES was adapted to accommodate the separate Bookstore and Chang school workflows and needs

• Copyright Office was added in 2014

ARES: Library Licence (LL) Maximization•One-Stop came out of a research project looking at Course packing analysis

•25% of material in course packs was already covered under LL

•Statistics brought immediate buy-in from lead stakeholders (re: staffing and financial support

Ontario Usage Rights Database (OUR)

ARES: Library Licence (LL) Maximization•Bookstore and other stakeholder cooperation was key to maximize LL

•OUR (Ontario Usage Rights Database) key for our process (we spend time updating and customized local licences)

• Growth of service has brought staffing and financial support

ARES: Customizable Copyright Tracking

                                                       

   

• + Transactional Licences • Future: Faculty copies

Copyright tracking: Stats

OneStop Course Readings Staffing

Core Staffing

• 1 eReserve Technician• 1 Copyright Technician• 1 Reserve Lead Hand

Back-Up Staffing

ARES•4 Library Technicians•4 Lead Hands

Scanning•9 Library Assistants•4 Work Study Students

Expansion of OneStop Course Readings Service2013/14 - unfunded•FT Library Technician - OTO funding•Librarian - OTO funding

2014/15 - Strategic Reallocation Funding•1 Copyright & Scholarly Engagement Librarian•1 Library Technician - Copyright

Thank you!

•Questions?