www.esset.com.au

COURSES GUIDEHealth Services

2 ESSET AUSTRALIA

ESSET AUSTRALIA DELIVERS PRODUCTIVITY GAINS TO CORPORATE AUSTRALIA THROUGH NATIONAL INTEGRATED SKILLS DEVELOPMENT SERVICES.

About Us

Esset Australia is a leading Registered Training Organisation, delivering nationally recognised qualifications in a range of industries.

Operating in all Australian states and territories, Esset Australia supports enterprises with services in all jurisdictions.

Having supported over 1,500 employers and 18,000 participants since inception, Esset Australia is a leader in dynamic, innovative and valued skills options to enterprises and individuals.

As an early adopter of blended and fully online (e-learning) courses, we employ expertise in flexible service models and e-learning strategies.

We excel in the project management and implementation of single training initiatives in excess of 1000 participants, and have implemented single training projects in excess of $5 Million. Our operations are implemented through management systems certified to ISO 9001:2008 Quality Assurance Standards.

We operate with Registered Training Organisation (RTO) status under the VET Quality Framework. This allows Esset Australia to operate as an accredited training provider, matching corporate capability projects and skills services to Australian nationally recognised qualifications. This registration is also audited on an ongoing basis.

3WWW.ESSET.COM.AU

Why Esset Australia?• Our highly skilled Consultants understand your need for flexibility,

relevancy and support;

• Our blended delivery options, including eLearning, Workshops, and face-to-face training will support your preferred learning style;

• Our practical approach provides examples and scenarios which relate to your working environment;

• Our national RTO status ensures your qualification will be accepted and recognised as high quality Australia-wide; and

• We have extensive knowledge of, and access to, funding initiatives which can help to subsidise your course cost.

APA PartnershipIn association with the Australian Physiotherapy Association (APA), Esset Australia manages a workforce development project in the training of Allied Health Assistants for the physiotherapy practice and hospital sectors.

This partnership commenced in 2010, and has skilled over 200 Allied Health Assistants in its first years alone. The Esset Australia team are highly qualified and have extensive experience in the design, delivery and evaluation of skills projects to meet specific industry needs.

Our industry partnerships focus on achieving the goal of high quality service provision to achieve desired outcomes.

For further information on our partnership with APA, please contact Esset Australia:

email info@esset.com.au | phone 1300 558 936

4 ESSET AUSTRALIA

Skills Development ServicesEsset Australia delivers education and training services to a number of key industry sectors, including:• Business, Finance and Management;• Education, Retail and Sales;• Community Services;• Health and Aged Care; and• Records Management.

Esset Australia frequently works in partnership with a wide range of industry associations and government bodies to achieve accreditations, endorsements, licenses and approvals for projects - which highlights the industry recognised nature of our learning outcomes.

Esset Australia team members also participate in a number of committees and industry bodies, speak and present at industry events, and are contributors to industry publications.

Our high level of industry engagement ensures our team are always up to date with specific industry needs and training requirements, and can develop tailored learning solutions to meet these needs.

with enthusiasm, that

client expectations

We provide exceptionalexceed

programs

5WWW.ESSET.COM.AU

Esset Australia’s facilitation services provide maximum flexibility for enterprises and participants, ensuring the most appropriate model is implemented for corporate operations, quality outcomes are achieved and individual learning needs are met.

Services are provided through a wide range of delivery models depending on project need and can include:• Workshop delivery;• On the job mentoring;• Self paced learning;• e-Learning; and• Blended learning models.

All facilitation services are supported by flexible assessment processes, confirming new capabilities have been applied and integrated into the enterprise and allowing participants to achieve nationally recognised qualifications.

Facilitation Services

Recognition ServicesEsset Australia’s recognition services give enterprises and participants the opportunity to align our existing or planned capability projects to nationally recognised qualifications and access Recognition of Prior Learning (RPL) arrangements.

RPL provides a pathway for experienced participants to have their existing skills and knowledge recognised and certified. Contact Esset Australia for more information on our recognition services.

6 ESSET AUSTRALIA

Core UnitsBSBFLM303C Contribute to effective workplace relationshipsBSBINM301A Organise workplace informationBSBMED301B Interpret and apply medical terminology appropriatelyHLTAH301C Assist with an allied health programHLTAP301B Recognise healthy body systems in a health care contextHLTCSD201D Maintain high standard of client serviceHLTCSD305D Assist with client movementHLTHIR301C Communicate and work effectively in healthHLTIN301C Comply with infection control policies and proceduresHLTWHS200A Participate in WHS processes

Elective Units (select 5)HLTHIR403C Work effectively with culturally diverse clients and

co-workersHLTCSD306D Respond effectively to behaviours of concernBSBMED303B Maintain patient recordsBSBMED302B Prepare and process medical accountsHLTCOM407B Provide reception services for a practiceHLTAH401C Deliver and monitor a client-specific exercise programHLTAH402C Assist with physiotherapy treatments and interventionsHLTAH403C Deliver and monitor exercise program for mobility

Note: Pre-requisites apply, please contact Esset Australia for further information.

This qualification is suited to individuals who provide support and assistance to Allied Health Professionals, working under direct supervision. Individuals in these roles do not conduct programs or therapeutic services.

There are 15 units required for completion of this qualification, comprising of 10 core units and 5 elective units. Please refer to the full unit list below.

Pathways from this qualificationAfter achieving Certificate III in Allied Health Assistance, candidates are eligible to move through a career pathway to Certificate IV in Allied Health Assistance and then onto Diploma level courses.

HLT32412 Certificate III in Allied Health Assistance

7WWW.ESSET.COM.AU

This qualification is suited to workers who provide program support to Allied Health Professionals, and who are required to identify client circumstances which require additional input from the Allied Health Professional.

There are 15 units required for completion of this qualification, comprising of 4 core units and 11 elective units. Please refer to the full unit list below.

Pathways from this qualificationAfter completion candidates are eligible to enrol in Diploma level courses.

HLT42512 Certificate IV in Allied Health Assistance

Core UnitsHLTHIR402D Contribute to organisational effectiveness in the health

industryHLTHIR506C Implement and monitor compliance with legal and ethical

requirementsHLTIN403C Implement and monitor infection control policy and

proceduresHLTWHS300A Contribute to WHS processes

Elective Units (select 11)HLTAH401C Deliver and monitor a client-specific exercise programHLTAH402C Assist with physiotherapy treatments and interventionsHLTAH403C Deliver and monitor exercise program for mobilityHLTAH407C Assist with the rehabilitation of clientsHLTAH408C Assist with the development and maintenance of client

functional statusHLTAH409C Conduct group sessions for individual client outcomesHLTAH414C Support the fitting of assistive devicesHLTHIR403C Work effectively with culturally diverse clients and

co-workersHLTCSD306D Respond effectively to behaviours of concernBSBWOR401A Establish effective workplace relationshipsHLTHIR505D Provide leadership in promoting effective work practices

in healthBSBINM301A Organise workplace informationHLTCOM407B Provide reception services for a practiceHLTCOM503D Manage a practice

Note: Pre-requisites apply, please contact Esset Australia for further information.

8 ESSET AUSTRALIA

Core UnitsBSBFLM303C Contribute to effective workplace relationshipsBSBMED301B Interpret and apply medical terminology appropriatelyHLTHIR301C Communicate and work effectively in healthHLTIN301C Comply with infection control policies and proceduresHLTWHS200A Participate in WHS processes

Elective Units (select 10)BSBADM311A Maintain business resourcesBSBFIA301A Maintain financial recordsBSBFLM305C Support operational planBSBFLM309C Support continuous improvement systems and

processesBSBINM301A Organise workplace informationBSBWOR402A Promote team effectivenessBSBMED302B Prepare and process medical accountsBSBMED303B Maintain patient recordsHLTCSD306C Respond effectively to difficult and challenging behaviourBSBRKG303B Retrieve information from recordsBSBWOR301A Organise personal work priorities and developmentBSBFLM312C Contribute to team effectiveness

This qualification is suited to individuals working in the Health industry, providing administrative and other support services under supervision. Individuals in these roles may work in a range of settings, including hospitals, community health centres, or private practices.

There are 15 units required for completion of this qualification, comprising of 5 core units and 10 elective units. Please refer to the full unit list below.

Pathways from this qualificationAfter achieving this qualification candidates are eligible to move through a career pathway to Certificate IV level Health courses, and then onto Diploma level courses.

HLT32912 Certificate III in Health Administration

9WWW.ESSET.COM.AU

This qualification is suited to individuals who provide administrative support in health services as a senior staff member or team leader.

There are 15 units required for completion of this qualification, comprising of 5 core units and 10 elective units. Please refer to the full unit list below.

Pathways from this qualificationAfter achieving this qualification candidates are eligible to enrol in Diploma level courses.

HLT43212 Certificate IV in Health Administration

Core UnitsBSBMED301B Interpret and apply medical terminology appropriatelyBSBWOR401A Establish effective workplace relationshipsHLTHIR402D Contribute to organisational effectiveness in the health

industryHLTHIR506C Implement and monitor compliance with legal and ethical

requirementsHLTWHS300A Contribute to WHS processes

Elective Units (select 10)HLTHIR403C Work effectively with culturally diverse clients and

co-workersBSBMED401B Manage patient record keeping systemBSBADM409A Coordinate business resourcesBSBHRM402A Recruit, select and induct staffBSBWOR404B Develop work prioritiesHLTCOM405D Administer a practiceSITXHRM003A Roster staffBSBFIA402A Report on financial activityBSBRES401A Analyse and present research informationBSBCUS402B Address customer needsBSBCUS403B Implement customer service standardsBSBINN301A Promote innovation in a team environmentBSBMGT402A Implement operational planBSBRSK501A Manage riskBSBWOR402A Promote team effectiveness

10 ESSET AUSTRALIA

This qualification is suited to individuals working in, or aspiring to work in, a Practice Management role, overseeing staff and operations management.

There are 16 units required for completion of this qualification, comprising of 10 core units and 6 elective units. Please refer to the full unit list below.

HLT52012 Diploma of Practice Management

Core UnitsBSBMED301B Interpret and apply medical terminology appropriatelyBSBMGT502B Manage people performanceBSBRSK501A Manage riskHLTHIR505D Provide leadership in promoting effective work practices

in healthHLTHIR506C Implement and monitor compliance with legal and ethical

requirementsHLTIN403C Implement and monitor infection control policy and

proceduresHLTWHS300A Contribute to WHS processesHLTWHS501A Manage workplace WHS processesHLTPM501B Manage in a health care businessHLTPM502B Manage health billing and accounting system

Elective Units (select 6)HLTHIR403C Work effectively with culturally diverse clients and

co-workersBSBADM502B Manage meetingsBSBCUS501C Manage quality customer serviceBSBFIM501A Manage budgets and financial plansBSBMGT515A Manage operational planBSBMGT516C Facilitate continuous improvementBSBWOR502B Ensure team effectivenessBSBMKG514A Implement and monitor marketing activitiesCHCORG428A Reflect on and improve own professional practiceBSBHRM506A Manage recruitment selection and induction processesBSBHRM505B Manage remuneration and employee benefitsCHCPOL504B Develop and implement policy

Note: Pre-requisites apply, please contact Esset Australia for further information.

11WWW.ESSET.COM.AU

Physiotherapy Skill Set Course

Esset Australia are offering a Physiotherapy Skill Set course which has been developed specifically for clients who have previous Health training and who wish to undertake specialised Physiotherapy Support training.

This Skill Set course is available to employees in the health industry who currently hold a Certificate III or IV in a Health, Aged Care or Community Care qualification.

There are 6 units required for completion of this course. Please refer to the full unit list below.

For further information on this Skill Set course, please contact Esset Australia:

email info@esset.com.au | phone 1300 558 936

Required UnitsHLTAH301C Assist with an allied health programHLTAP301B Recognise healthy body systems in a health care

contextHLTCSD305D Assist with client movementHLTAH401C Deliver and monitor a client-specific exercise programHLTAH402C Assist with physiotherapy treatments and

interventionsHLTAH403C Deliver and monitor exercise program for mobility

www.esset.com.auRTO Registration Number: 60043

Corporate Office

G.02, Ground Floor 1-5 Commercial Road

Kingsgrove NSW 2208 t 1300 558 936 f 1300 259 843

e info@esset.com.au w www.esset.com.au

www.esset.com.au

Tasmanian State Office

71-79 Galvin StreetLaunceston TAS 7250

New South Wales State Office

G.02, Ground Floor 1-5 Commercial Road Kingsgrove NSW 2208

Victorian State Office

Unit 1a 5-7 Compark CircuitMulgrave VIC 3170

Queensland State OfficeLevel 1 16 McDougall StreetMilton QLD 4064

South Australian State OfficeSuite 1a The Wellington Centre2 Portrush RoadPayneham SA 5070

Western Australian State Office

44 Kings Park RoadWest Perth WA 6005