AUTUMN2013

Vol Five No. One

OPEN LETTER TO THE MEMBERSHIPFirst of all a big ‘thank you’ to youall for your patience over ourdelayed communication regardingCampaign activities during 2013.We have been confronted with twomajor hurdles this year, first of allthe lack of sufficient funding tomeet the costs of producing andmailing an issue of our CourtesyCall magazine (please take time toread Edward Thomas’ ‘Cashing In’column in this issue); and,secondly, a spate of healthproblems besetting several of ourCampaign Officers and Councilmembers. However, theseproblems have not prevented theday-to-day activities of theCampaign which can be evidencedby our now busy website(Congratulations RobertZarywacz!) and the increasing‘traffic’ using our tweeter andFacebook facilities. Media interestalso remains busy with regularradio interviews and nationalpress coverage on issues of theday.As with nearly every other charityin the country, funding is a majorproblem and has been an item onthe Agendas for the 1st JuneAnnual General Meeting and the25th July Executive Meeting.From those deliberations it is

Society founded 1986 Registered Charity No. 328296MAGAZINE

ⓕ facebook.com/campaignforcourtesy ⓣ twitter.com/cforcourtesywww.campaignforcourtesy.org.uk

clear that we must increase ourmembership if the Campaign is tocontinue its work – WORK WECONSIDER VITAL IFCOURTESY AND RESPECTIS TO TRIUMPH OVEROBSCENITY, SELFISHNESSAND GREED. You can help bycompleting the enclosedquestionnaire which will enablethe Campaign to issue PressReleases based on your answersto the media (newspapers, radioand television). The morequestions you can answer themore ammunition we can fire.This will see us living up to ournow National status withstatements that will have impact.We thank you in anticipation foryour support.

PGF (Chairman)PS The changes to our list ofOfficers, Council Members andRegional Executives following theAGM (and reflecting health issuesresulting in some enforcedretirements) are listed on page 3of this issue. We welcome anyoffers to fill the vacant postsindicated. If you want to discusswhat is involved please ‘phone HQon 020 8330 3707 (weekdaymornings). Thank you.

In March the Campaign Chairman and Secretary visited the MelcombePrimary School in Fulham to give a talk and present a Certificate to thepupils. At this mixed-faith school we were very impressed with thebehaviour of the children and the dedication of the staff. Above JIMKENNEDY has pictured the school’s Head Teacher – the inspirationalSouth African WAYNE LEEMING – introducing Chairman PETER GFOOT to the children at morning assembly.(A picture of the Certificate presentation is included in this issue).

Some of the Campaign’s Annual General Meeting attendees pose for thishappy picture on 1st June at London’s Club for Acts and Actors. Picturedl to r (rear) are member ERIC FOWLER, Olympic Volunteer Games-maker DOROTHY MDOE, Councillor ROBERT ZARYWACZ, memberHAROULLA PSARAS, Councillor ANNE LING, Patron DIANA MORAN,member CLIFFORD MATTHEWS and Councillor PAUL SMITH. Frontrow (l to r) are Olympic Volunteer Games-maker ANN SKIDMORE, Vice-Chairman DAVID WILLIAMS, Councillor VANESSA BOND, ChairmanPETER G FOOT, Administrator GILLIAN ROBERTS and CouncillorMARY DOYLE. Patron DOUG McKENZIE took the picture.

AGM ATTENDANCE – THERE IN SPIRIT!With membership spread throughout the UK – and not forgetting ourloyal members in other far-flung parts of the world – we are never goingto find a venue location that is convenient for everyone. Nevertheless,to receive over 80 apologies for non-attendance was a very pleasantsurprise. As a lot of these ‘phoned HQ personally it certainly pleased theChairman as it afforded him the opportunity to speak to members whohad long been just names on a database label. Amongst the commentswere:DR N BHUVANENDRAN...”customer service sadly lacking in manystores/manners are good in New Zealand and Canada/would like to seeannual regional meetings organised”.PENELOPE BRETT...”would like a supply of Campaign stickers to use”.ROSEMARY DABBS...”I would be happy to give talks on Courtesy”.SANDRA ARTHURS...”I am very keen to give talks about the Campaign”.JON DUUS JENSON...”My pet hate is seeing litter dropped in the street”.

OLYMPIC VOLUNTEERS TALK TO AGMANN SKIDMORE and DOROTHY MDOE (just two of the 70,000 OlympicGames-makers) attended our AGM and took part in an enlighteningquestion-and-answer session. They confirmed that the 70,000 werechosen from the 250,000 who applied for the voluntary work. Theyclearly enjoyed the experience immensely.

‘Courtesy Call’ photographs by

DOUG McKENZIE‘number one in showbusiness’

TALKS and AFTER-MEAL SPEECHES4 George Lane . Hayes . Kent BR2 7LQ

020 8462 8578 . dougmckphotog@aol.com

NATIONALCAMPAIGNFOR

COURTESY

CAMPAIGN

CONTACTS

Administrator/Chairman:Egmont House240 TolworthRise South, Surbiton, SurreyKT5 9NB

Tel: 020 8330 3707(Mon-Fri / 9.30am - 1pm)e: peter.foot1@btinternet.com

Twitter.com/cforcourtesy

Facebook.com/campaignforcourtesy

Membership Secretary:12 Collington CloseEastbourneEast SussexBN20 7EXTel: 01323 736864

REV.IANGREGORY

PUBLISHER’S NOTICEContributions, articles, reviews and letters arewelcomed, although the editor cannotguarantee to publish same. Letters, emails andmessages that are not intended for publicationshould be clearly marked ‘Not for Publication’.Restrictions on available space may alsorequire the editor to reduce or alter submittedcopy, although every effort will be made toretain its original meaning. Courtesy Call doesnot accept responsibility for loss or damage tomaterials submitted relating to magazine copyand/or any projects connected with thispublication – or for the accuracy of theinformation contained in such material.The views expressed in Courtesy Call are notnecessarily those of the editor.Reproduction of any copy, photograph orillustration from Courtesy Call and/or theCampaign’s website is not permitted withoutthe approval of the editor.

Chairman

PETER G. FOOT

COUNCILLORMARYDOYLE

Treasurer/Membership Secretary

EDWARDTHOMAS

Vice-Chairman/MotoringCorrespondentDAVIDWILLIAMSMBE, FIRSO

CourtesyConsultantROBERT

ZARYWACZ

GILLIANROBERTS

COUNCILLORPETER

CRESSWELL

Public TransportSpokespersonVANESSA

BOND

PR OfficerPHILKING

COUNCILLORPAULSMITH

COUNCILLORANNELING

EXECUTIVE COUNCILLORS

EXECUTIVE OFFICERSOUR FOUNDER

ADMINISTRATION

YOUR REGIONAL EXECUTIVES IN ENGLAND

l SOUTH WESTRegional Executives

ENROLA FRIEND

l Individual .......... £20.00 p.a.l Family .............. £20.00 p.a.l OAP .................. £7.50 p.a.l Life Membership .. £200.00l Corporate Membership1 to 10 employees ..........£25.00

11 to 50 employees ........£75.00

51 to 999 employees ....£150.00

1000 plus employees ....£500.00

COURTESY

CALL

NOTE: JIM KENNEDY has had to stand down fromthe post of Secretary due to ill health. The Executivewould like to thank him for all his enthusiastic workon behalf of the Campaign and wish him a speedyrecovery.

l NORTH NORTH WESTRegional Executive

l NORTH WESTRegional Executive

l NORTH EASTRegional Executive

l WESTRegional Executive

l EAST ANGLIARegional Executive

l CENTRAL WESTRegional Executive

l SOUTHRegional Executive

ALAN COLES6 Eden ParkLancaster LA1 4SJTel: 01524 67570e: alancoles@dsl.pipex.com

PETER CRESSWELL1 Peterhouse DriveNewmarketSuffolk CD8 8ATTel: 01638 661138m: 07960 733420e: pfcresswell@hotmail.co.uk

ELIZABETH HALLWalmere, Wrigglebrook Lane,Kingsthorne, Hereford HR2 8AWTel: 01981 540479 m: 07771 925561e: Lizhall100@btinternet.com

MARY CHAMPION54 Longleaze, Royal WoottonBassett, SN4 8APm: 07976 949660e: marychamp@googlemail.com

ROBERT ZARYWACZ11 Furse Hill RoadIlfracombeDevon EX34 8HNTel: 01271 879100m: 07971 176044e: rob@z2z.com

PHIL KING BEM62 Mallee CrescentChurchtownSouthport PR9 8NJTel: 01704 229988

CHARLOTTE MARTINSThe Savvy Consultancy74 Postern CloseBishops WharfYork YO23 1JFTel: 07968 316576e: charlotte@thesavvyconsultancy.com

TIM PRITCHARDSt. Anthony’sRowberrowSomerset BS25 1QRe: stanthonys@hotmail.co.uk

l GREATER LONDON Regional Executive –PETER G FOOT c/o Surbiton H.Q.

3Don’t miss those ‘hello’ opportunitiesAUTUMN 2013 COURTESY CALL

DAVE DENNISON has provided uswith stocks of his books – ‘A giftfor an idiot’ and ‘A gift from anidiot’ (adult humour) and ‘ClipCheesecake and the MajellicBeans’ and ‘Clip Cheesecakemeets Beanie’ (tales for children)– to sell for the benefit ofCampaign funds. Ideal Christmasgifts of course!DAVID HAMILTON and DIANAMORAN present their ownprogrammes each week on TheWireless (AgeUK) radio station –superb musical fare played byDavid and wonderful health andkeep-fit tips from Diana.DOUG McKENZIE hopes to havehis long-awaited book publishedsoon. It will include hundreds ofhis photographs of all thelegendary stars he has

Join or renew yourmembership online

The latest feature on the Campaignweb site is the facility to join orrenew your membership online.Individual members or groups cancomplete a membership form, thenpay with a debit or credit card orwith a PayPal account. Payment ishandled entirely by PayPal so theCampaign for Courtesy does notsee or store your card details,making it a very secure way to pay.

If you would like to set uprecurring payments so that yourmembership renews automaticallyeach year, you can now do thiswith a PayPal account. If you don’thave a PayPal account, the processhelps you to set one up as you goalong.

We are now also acceptingmembership subscriptions frombusinesses and organisations.Businesses with up to 10employees pay £25.00 per year,those with 11 to 50 pay £75.00ande those with 51 to 999employees pay £150.00. Largeorganisations with 1,000employees or more pay £500.00.

You can still send applications orrenewals by post, although onlinepayment enables us to offer awider range of subscriptionmethods.

The Campaign needs to attractmore new members to fund ouractivities, so if you do know anyonewho you think will want to join us,please send them a link tocampaignforcourtesy.org.uk

Like and sharecourtesy onlineThe Campaign’s new web siteenables us to publish news andinformation regularly. If you haveany news or items about courtesysuitable for publication, pleaseemail them to Robert Zarywacz atcourtesy@campaignforcourtesy.org.uk

Have you encountered exceptionalcourtesy in a shop or restaurant?Do you know young people whodemonstrate exceptionalcourtesy? Is there a specific issuethat you think needs publicising?Courtesy affects every aspect ofeveryone’s lives so there is muchto talk about.

The Campaign for Courtesy is alsonow on Facebook, Twitter andGoogle+ – you can find the links toall these services atcampaignforcourtesy.org.uk

photographed in his 60 years asthe leading show-bizphotographer (and what tales hehas to tell about the famous!).JUNE WHITFIELD gave awonderful account of hermagnificent career when ourTreasurer Edward Thomasinterviewed her in front of apacked Congress Theatre inEastbourne on 16 September.June was the guest of theAshridge Circle, the longestablished body of which Edwardwas appointed Chairman lastyear.LORD SACKS of ALDGATE retiredfrom his post as The Chief Rabbiduring September. We thankJonathan Sacks for his pastsupport for our Campaign.

PATRON HIGHLIGHTS

CAMPAIGN WEBSITE

THE NATIONALCAMPAIGN forCOURTESY is proudto have the supportof our PATRONS

OUR PATRONS

MOIRAANDERSONOBE

COLONELJOHNBLASHFORD-SNELLOBE

ANNEBRUZAC

WYNCALVINMBE

JIMMYCRICKET

DAVEDENNISON

DAMEBERYLGREYDBE

DAVIDHAMILTON

BARONESSRACHAELHEYHOE-FLINTOBE, DL

ROY HUDDOBE

DOUGMcKENZIE

DIANA MORAN

ESTHERRANTZENCBE

MARY ANNSIEGHART

JUNEWHITFIELDCBE

NEW MEMBERSNEIL COPPENDALE - Shoreham-by-seaMRS MARGARET ELLIS-PARKER- SurbitonHARRY GAFAN - BorehamwoodBARBARA McCOY - GranthamMRS MARY E PERRYMAN -Oxford

Websitewww.

campaignforcourtesy.org.uk

Campaign for Courtesy

‘Please’ unlocks thestiffest door

www.campaignforcourtesy.org

LEGACIES FOR THE

You probably have a number ofcauses and people whom you want

to benefit when you pass on.

How about leaving a portion ofmoney to the perpetuation of a

nicer, kinder, politer world?

The National Campaign forCourtesy would welcome any

bequest – large or small – so dothink about remembering us in

your Will.

NATIONALCAMPAIGNFOR

COURTESY

4 AUTUMN 2013COURTESY CALL Think of someone to thank

A WARNING AND A CALL TOARMS

Straight talking time. Only afraction of the membership waspresent at the AGM to hear aboutthe serious financial situationfaced by the National Campaignfor Courtesy. For the purposes ofthe meeting I drew on recordstaking the Society back to October2010 followed by a period of sometwo and a half years thereafter.Over such period we gained 41new members but lost 111members, with no more than 13 ofthose deceased. That provided anet loss of 70 during that time.

Our current total membershipstands at 350, of whom 114 payno subscriptions by virtue of theirvoucher or life membershipstatus. It therefore follows that iftrends were to continue, we wouldhave 166 paying members byOctober 2015 and 96 by April2018. Furthermore, it should benoted that a large number of ourmembers are in the upper agebracket (some write to me to pointout they are in their 90s), so thedeath rate is likely to increasemore rapidly.

I have researched those lostmembers to assess how manywere full members paying £20,concessionary members paying£7.50, and life members payingnothing at all. The object was to

calculate the total income lossand then to assess the likely lossin the future per annum. Based onthe findings, I have estimated anannual loss of £478.

In addition to subscriptionsthere are two other areas ofincome. The first is that ofdonations, which varysubstantially. Reliability shouldtherefore not be placed on thissource in assessing any plans. Ihave excluded all ‘one-off’donations: those occasioned frompatrons, legacies (only one in thelast three years and nominal atthat), GEMotoring Assist, and theSociety of Oddfellows. Of the rest,largely from our members, I havetaken a yearly average based ondonations from October 2010. Theannual average figure is £625.

The second of the two areas,Income Tax reclaim, is likewisenot to be relied on as the amounthas decreased over the yearspartly because of less take-up oninvitation, loss of members whohad gift-aided their subscriptions,and because of government taxchanges. The average annualincome from this source over thelast three years is £235.

The total income this yearbased on the above figures, andonly if all things remain equal,taking together likelysubscriptions, donations andIncome Tax reclaim, is £3,875.The total expenditure, allowing forthe production of no more thanONE edition of Courtesy Call inthe year, is likely to be £3,364.That would provide for a surplusof £511. It will have been noted,however, that we can expect tolose in the region of £478 eachyear owing to an annual net lossof membership.

The inevitable conclusion,therefore, is that in these financialcircumstances and in the absenceof radical change, the NationalCampaign for Courtesy would nolonger face a viable future.

THE CAMPAIGN’S VITAL WORKBut it need not be like that. Giventhe vibrant personnel that havecome onboard in the last twoyears, we could be in with afighting chance. We have a soundwebsite established now, thanksto the energetic Robert Zarywacz.We have the even more energeticPaul Smith, devoted tosportsmanship.

We also have more reasonthan ever to continue in existence.The same technology that hasbrought us the internet hasbrought us cybercrime. As aneditorial in The Economist statedin July, there is a less reassuringreason for the fall in crime otherthan the usually cited societalchanges: better car alarms, DNAdatabases and CCTV adding tothe chances of being caught.Increasingly, The Economistobserves, criminals are migratingto the online world and crimessuch as credit card fraud tend notto be picked up by traditionalmeasures. ‘As policing adapts tothe technological age, it’s as wellto recall that criminals are doingso too.’

THE PROBLEMS WE FACEThe same is true of the ill-mannered. Some of the officers ofthe Campaign were hauled in bythe media to discuss the case ofJo Clarke, refused service inSainsbury’s because she was onher mobile phone at the checkout.Indignant, she took her case tothe media only to find it backfiringon her when she received scant ifany support. According to a DailyTelegraph poll in the summer,49% of 18 to 24 year-oldsregularly check their phones whileeating with their family. Recently Ientertained two people formorning coffee. The wife set abouttexting, ending conversation inthe room. By way of apparentjustification she declared: ‘It’swork.’ Only because the signalwas poor did she refrain and wewere thus able to continue theobject of the agreed visit: socialintercourse.

We hear from another studythat four in ten people prefer notto use the term ‘thank you’anymore because it is ‘too formal’.13% actually consider it ‘old-fashioned’. And what is supposedto replace it? Take your pick fromany one of ‘cheers’, ‘cool’, ‘niceone’, ‘wicked’ and ‘boom’. At themost serious end of the spectrumis the internet school-age bullyingand the recent tragic case ofHannah Smith who killed herselfbecause of it.

At the same time the tideseems to be turning over theassessment of Mary Whitehousewith support for her coming fromthe unlikeliest of quarters.Following publication of a newbook about her during thesummer, Time Out said: ‘For oncewe’re inclined to side with Mary’.From The Guardian came: ‘Theuptight, upright campaigner hada point’. The New Statesmandeclared: ‘Now that everyconceivable depravity is only amouse click away, you can’t helpwondering if Whitehouse was onto something’. And from MissJulie Walters who portrayed MaryWhitehouse in a television film:‘She had a point…and inretrospect I think we could haveunderstood her much better’.

WE MUST COMMUNICATEThere is still a lot for thisCampaign of ours to do. We wantto get back to communicating withyou much more and we arelooking into the possibilities ofcheaper, more regularnewsletters. But we must havemore funds. It is over to you now.Go out and recruit moremembers, one for each of the 350of us. What a difference thatwould make to our income. Doyou know anybody with some sortof financial clout who would throwin a few hundred pounds, or a fewthousand, and be glad to havetheir name emblazoned inassociation with our cause? If youlook on our website you can seenew members can now subscribevia PayPal. Three people havedone so already, and you knowwhat? They are all senior citizens.You don’t have to be a techno whizkid to get thus involved. Whatabout Gift Aid? Are you paying taxand are therefore someone whocould benefit us with your subsand donations and not doing soalready? Let me know and I cansend you a form. However, the fewof us who make up the committeeand meet every quarter to do whatwe can simply cannot do it allanymore. We need your practicalhelp. How about it?

JACQUELINE’S MESSAGE....

What you SOUND like is as important as what youLOOK like and you can always INCREASE YOURATTRACTIVENESS

THE PITFALLS LIMITING attractivensess are theTYPICAL TELL-TALE SIGNS OF A WEAKNESS -

too many empty, trendy wordscrude, foul sub-language/swearingsarcasm and childish, sulky retortsa shrill or a threatening tone, andmaking a rushed, irritable impression

IN THE END IT IS THE PLEASANT-SOUNDING, EVEN-TEMPERED PEOPLE IN CONTROL OF AND AT EASEWITH THEMSELVES THAT OTHERS ARE MOST DRAWNTO. A calm, pleasant voice, vocabulary are all attractive.

Dialect? No problem. It can add texture and interest to avoice

Member JACQUELINE DEEKS (Rustington, W. Sussex)

JOAN REGANIn September we received the sadnews that our former Patron,singer JOAN REGAN had died aged85. This so glamorous ladypossessed the most beautifulsinging voice which took her to thetop of the hit parade throughoutthe 1950s and to bill-top manytimes at the London Palladium.For three years she hosted her ownTV programme ‘Be My Guest’. In2008 she was our guest at ourAGM in Croydon when shecharmed everyone and agreed tobecome a Patron for the Campaign.

5Courtesy - the human passportAUTUMN 2013 COURTESY CALL

A MEASURE One of our American members JUDY VAUGHANOF MANNERS spotted and forwarded this article published inIN AMERICA The Houston Chronicle in Texas. Thank you, Judy.

OUR CODE ...l GOOD MANNERSl RESPECT – for

others and theirproperty

l RESPECT – foryourself

l REJECTION OFANTI-SOCIALBEHAVIOUR

GEM Motoring Assist Press Releases ROAD RAGE – WAVE IT

GOODBYERoad safety organisation GEMMotoring Assist in co-operationwith The National Campaign forCourtesy is urging motorists to‘wave away’ road rage.DAVID WILLIAMS, MBE - ChiefExecutive of GEM Motoring Assistand Vice-Chairman of theNational Campaign for Courtesysaid, “An appreciative orapologetic gesture can withoutdoubt bring about a change inattitude from drivers around you.Acknowledging with a simplewave, any consideration directedat you or to apologise for makingan error on the road will reduceincidents that can so often lead tohostile behaviour and crashes.”Mr Williams went on to say“Although the term ‘road rage’ isfairly new, hostile anddiscourteous behaviour on ourroads is not. Indeed as long agoas1932 GEM was formed (underits original name of the Companyof Veteran Motorists) partly toeliminate such ‘ungentlemanlyand unsafe’ behaviour. GEM’soriginal slogan of the 3C’s – Care,Courtesy and Concentration –still represent the qualitiesneeded by good, safe driverstoday.

“Research has shownthat the main factors

identified as leading to road rageare stress, fatigue andfrustration.”Mr Williams concluded by saying,“If drivers adopt a more courteousapproach to their driving, thesefactors could be greatly reducedand maybe the problem of roadrage could simply be wavedaway.”

JOINT CALL TO IMPROVEMANNERS ON THE MOVE

With tempers fraying in recentrecord-breaking summertemperatures the NationalCampaign for Courtesy and roadsafety organisation GEMMotoring Assist are workingtogether to encourage peopleusing public transport to be politeand courteous to each other andto hard working employees ofbus, rail and air services.Peter G Foot, Chairman of theCampaign for Courtesy said,“There is never a greater need forgood humour and courtesy thanwhen you are crushed bystrangers in a late train. It is a bitof a test of character, but if welose our composure the sufferingis worse. It is a British traditionto treat people with respect intrying situations.”

Peter added, “Likewise driverscaught in traffic hold-ups mustalso ‘keep cool’ and avoid thefrustration that can so easily leadto road rage and even crashes.Our joint venture with GEMMotoring Assist to encourage amore courteous approach by alltravellers will hopefully makejourneys both safer and moreenjoyable.”A courtesy code for drivers isavailable from GEM MOTORINGASSIST. (see www.motoringassist.com)

DRIVERS URGED TO ‘TAKE ABREAK’ FOR COURTESY

Research has shown that driverswho are tired at the wheel are farmore likely to be involved in ‘RoadRage’ incidents, and so theNational Campaign for Courtesyare working in conjunction withroad safety organisation GEMMotoring Assist to encouragedrivers to take more breaks whendriving long distances.DAVID WILLIAMS, MBE Vice-Chairman of the Campaign forCourtesy and Chief Executive ofGEM Motoring Assist said, “In ourfast moving and pressurisedsociety drivers too often fail toadhere to the safety advice to takea break of about 10 - 15 minutesafter every two hours of driving.

Tiredness can easily lead to a lossof concentration which means thebasic courtesy code of driving isignored.“We have produced a short videoto explain to drivers theimportance of not driving whilefatigued and we hope that asmany motorists as possible willwatch the film and take on boardthe important life-savingmessages given.”

UK REGIONALEXECUTIVES AND

REPRESENTATIVESWANTEDEnquiries

020 8330 3707

6 AUTUMN 2013COURTESY CALL Lower the volume, raise the tone

REGIONAL MEETINGS?While it is necessary to choose aLondon venue for our AnnualGeneral Meetings, the volume ofapologies received has beenamazing. Around eighty members‘phoned through their apologies,the reasons for non-attendanceranging from holiday dates,distance, illness and incapacity totravel. However, it did provide awonderful opportunity to talk tomany members for the first time,thus gathering valuable feedbackabout members’ views aboutissues of courtesy.Naturally, members from all partsof the UK wished that ourmeetings take place in ‘theirpatch’ as an alternative to thecapital. Many of us remember the

www.campaignforcourtesy.org.uk

CAMERON’S PLEDGEIn a BBC Radio 4 ‘Today’ programme on 3 May, presenterJOHN HUMPHRYS reminded the Prime Minister of hispledge to tackle the yah-boo exchanges in the House ofCommons debates. DAVID CAMERON agreed thatbehaviour still had not improved particularly during theweekly Prime Minister’s Question-time sessions.

meetings/seminar events we heldso successfully in Eastbourne andSouthport in 2008. But the levelof our funds in recent years haveprevented the staging of furthersuch events which involve thecosts of venue hire, catering andtravel/overnight stay expenses forthe attending officers.However, now that we haveRegional Executives appointed inmost of the 20 English Regions, ithas been suggested that membersbe encouraged to hold their ownmeetings. Member JacquelineDeeks has expressed a desire tomeet up with other members wholive around the Littlehamptonarea of West Sussex. To this end,it has been proposed that we writeto other members in that regioninviting them to make contactwith Jacqueline to see what canbe arranged. Naturally, we will bepleased to hear from members inother regions who would like suchcommunication between kindredspirits. It is clear that our causecan unite people and frequentlyresult in positive and rewardingfriendships.

Campaign for Courtesy

Courtesy is ‘Cool’and warms the heart

www.campaignforcourtesy.org

DONATIONSWe acknowledge receipt ofgenerous donations to theCampaign from the followingmembers. These were recordedsince the published list in theWinter 2012 magazine. In thecurrent financial climate mostcharities are struggling to fulfiltheir objectives. It is, therefore,with immense gratitude that wethank these wonderfullysupportive members...SUE BOURNE – Stoke-on-TrentMARGARET ELLIS-PARKER –SurbitonDAVID C FENNER – TunbridgeWellsJENIFER D FOX - - Alton, HantsGEM MOTORING ASSIST – ForestRowCHRISTOPHER MARTINS – YorkRAY McHUGH – PrestonODDFELLOWS LODGE –HastingsHAROULLA PSARAS – PalmersGreenMRS MARGARET REVENING –BillericayMAUREEN SMITH – CheamTERENCE R SMITH – StevenageCHRIS & TRICIA SNEATH –EastbourneJEAN TAYLOR – EastbourneJOHN W WILLBY – Harrogate

7A smile – an international languageAUTUMN 2013 COURTESY CALL

8 AUTUMN 2013COURTESY CALL Courtesy costs nothing and profits everybody

THE DARK SIDE OF TODAY’SCOMMUNICATION

TECHNOLOGY

The wonders of instantcommunication in use today arebrilliant. But in business, suchcommunication demandsimmediate responses. No time tocount to ten and any hesitationcan be construed as indecisivebehaviour. Personal relationshipscan suffer from rushed responses.Little wonder then that our 21st

Century lifestyle is stress-ridden.

While an increasing oldergeneration pines for the past lifethat allowed time for meditationand contemplation, we are allexpected to tolerate theunsociable dark-side of living in aworld hell-bent on speed.Whether it is saving twentyminutes through a new London-to-Birmingham rail link or aserve-yourself supermarketcheckout, everybody needs astroll-in-the-park moment or a

bird-song pause if stress is not todominate our day.

It is a fact that mobile ‘phonesdominate most hours of manypeople’s day. Indeed, when suchpeople are out-and-about they areitching to communicate withsomeone and appear completelyunaware of the presence of othersor anything occurring aroundthem. And why do they invariablylook down at the floor/pavement?And why do many raise thedecibel level of their so-interestingconversations? Recently, DarrenGroom, a coffee shop ownerproprietor in Norwich, refused toserve customers while they usedtheir mobiles. He is to beapplauded for his stance. Indeed,we should follow his example.

Note to Editor: The GreaterLondon Authority has invited theNational Campaign for Courtesyto support its 8,000 OlympicVolunteer Ambassadors in theirwork welcoming the vast throng oftourists arriving for the Olympicand Paralympics’ Games.

See....

www.campaignforcourtesy.org.uk

MEMBERSHIPSUBSCRIPTION FEES

l Individual ........................ £20.00 p.a.

l Family .............................. £20.00 p.a.

l OAP .................................. £7.50 p.a.

l Life Membership ............£200.00 p.a.

Eastbourne Gazette ...11/9/12

9Courtesy – something always affordableAUTUMN 2013 COURTESY CALL

The wonderful work of Head Teacher WAYNE LEEMING and his staff atthe Melcombe Primary School, Fulham was acknowledged by theCampaign last March when it received a richly deserved CampaignCertificate. Pictured are the school’s head boy and head girl proudlyreceiving the Certificate watched by Head Teacher WAYNE LEEMINGand the Campaign Chairman.

(Photo: JIM KENNEDY)

Earlier this year, Campaign Chairman PETER G FOOT underwent MRIscans at the Kingston Hospital MRI Unit resulting in a hip replacementoperation. The ‘ordeal’ proved to be a wonderful experience due to theprofessional treatment provided by a team of experts who clearly enjoyedtheir work. Later JIM KENNEDY was on hand to take the above pictureof the Chairman taken with his happy team (which included ImagingServices Manager LINDA MESTRE (left), Radiographers RITA CAROCO(third from left) and FRANCES O’DONOGHUE (right); also pictured arethe ever-smiling receptionists ANGELA TAYLOR, NICOLA HILL, MINAROCHA and (lucky boy) ASHLEY OLLETT). Certificates were presentedto Radiographers RITA CAROCO and FRANCES O’DONOGHUE; whileLINDA MESTRE received a Certificate on behalf of her team.

Jewish Chronicle...3/5/13

NATIONAL CAMPAIGNFOR COURTESY -FAIR PLAY CODE

10 COURTESY CALL AUTUMN 2013‘Thank you’ costs nothing but means so much

Mail on Sunday28/7/13

OUR CODE ...l GOOD MANNERSl RESPECT – for

others and theirproperty

l RESPECT – foryourself

l REJECTION OFANTI-SOCIALBEHAVIOUR

COURTESY CALL‘Please’ – the magic word 11AUTUMN 2013

Did you know that:

l Warring German and British soldiers played football together on Christmas Dayl A Palestinian kidnapper shared sporting kindness with a western hostagel A heavyweight boxer carried his old adversary’s coffin and paid for his funerall An English sailor abandoned his dream of winning to save a Frenchman’s lifel A Czech Olympic runner secretly gave his gold medal to an opponent

“Read this book” Richard Dunwoody“This book is wonderful” Paul McGinley“Thought provoking & inspiring” Olympic Council of Ireland

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NATIONALCAMPAIGNFOR

COURTESY

REGIONAL MEETINGS?While it is necessary to choose aLondon venue for our AnnualGeneral Meetings, the volume ofapologies received has beenamazing. Around eighty members‘phoned through their apologies, thereasons for non-attendance rangingfrom holiday dates, distance, illnessand incapacity to travel. However, itdid provide a wonderful opportunityto talk to many members for thefirst time, thus gathering valuablefeedback about members’ viewsabout issues of courtesy.Naturally, members from all partsof the UK wished that our meetingstake place in ‘their patch’ as analternative to the capital. Many ofus remember the meetings/seminarevents we held so successfully inEastbourne and Southport in 2008.But the level of our funds in recentyears have prevented the staging offurther such events which involvethe costs of venue hire, catering andtravel/overnight stay expenses forthe attending officers.However, now that we have RegionalExecutives appointed in most of the20 English Regions, it has beensuggested that members beencouraged to hold their ownmeetings. Member JacquelineDeeks has expressed a desire tomeet up with other members wholive around the Littlehampton areaof West Sussex. To this end, it hasbeen proposed that we write toother members in that regioninviting them to make contact withJacqueline to see what can bearranged. Naturally, we will bepleased to hear from members inother regions who would like suchcommunication between kindredspirits. It is clear that our causecan unite people and frequentlyresult in positive and rewardingfriendships.

DOROTHY’S DATES FOR WORLD RECOGNITION

Olympic Volunteer GamesmakerDOROTHY MDOE has written to usregarding three prominent 2013 datesthat will be celebrated worldwideshortly – all related to possibleGuinness World Records.They are (with their website details):WORLD SMILE DAY on 4 October –http://www.worldsmileday.com(Largest exchange of cards or card-giving to the public)WORLD KINDNESS DAY on 13November – http://www.cute-calendar.com/event/world-kindness-day.html (World’s largest group of peoplebrushing their teeth)WORLD HELLO DAY on 21 November– http://www.worldhelloday.org(World’s longest/largest greeting line)So the challenge to members is tocome up with suggestions for aNational Campaign day activity thatcould interest Guinness WorldRecords Limited. We would also needto find an individual who would beprepared to mastermind such aventure.Dorothy and another OlympicVolunteer Gamesmaker ANNSKIDMORE attended our AnnualGeneral Meeting in June andentertained members in animpromptu questions-and-answerssession relating to their wonderfulOlympic experiences.

Campaign for Courtesy

Good manners aretheir own reward

www.campaignforcourtesy.org

CAMPAIGN TEAM CHANGESThere were a number of changes tothe ‘Campaign Team’ following theAnnual General Meeting held at theClub for Actors & Acts in London on1st June. We can now confirm thefollowing posts:Founder: REV. IAN GREGORY. Thiswas proposed and agreed at the 25July Executive meeting since whenIan Gregory has accepted the post.

Executive Officers: The followingwere nominated and seconded atthe AGM to serve for a furtheryear.Chairman: PETER G FOOTVice-Chairman (MotoringSpokesman): DAVID WILLIAMSMBE, FIRSOTreasurer and MembershipSecretary: EDWARD THOMASNote: The Secretary’s post isvacant due to the retirement ofJim Kennedy because of ill-health.Executive Administrator:GILLIAN ROBERTSExecutive Councillors:VANESSA BOND (Public TransportSpokesperson)PETER CRESSWELLMARY DOYLEPHIL KING BEM (PR Officer)ANNE LINGPAUL SMITH (SportsmanshipSpokesperson)ROBERT ZARYWACZ (CourtesyConsultant & Online Manager)Note: Helena Basarab-Horwath didnot seek re-election and JohnnyMans retired due to ill-health.Regional Executives (England):North North West – ALAN COLESNorth West – PHIL KING BEMNorth East – CHARLOTTEMARTINSEast Anglia – PETER CRESSWELL

Central West – ELIZABETH HALLGreater London – PETER G FOOTSouth – MARY CHAMPIONWest – TIM PRITCHARDSouth West – ROBERT ZARYWACZNote: The retirement of Allan Bula,Philip Cole and Johnny Mans fromtheir respective posts of the SouthEast, Central and Central Southregions means we must findRegional Executives to replacethem. Also the regions of North andEast remain vacant so far.Eventually it is hoped we will findcandidates to represent Scotlandand Wales.Patrons: With the retirement of TheChief Rabbi Lord Sacks of Aldgatein September, our list of Patrons isreduced to the following:

MOIRA ANDERSON OBECOLONEL JOHN BLASHFORD-SNELL OBEANNE BRUZACWYN CALVIN MBEJIMMY CRICKETDAVE DENNISONDAME BERYL GREY DBEDAVID HAMILTONBARONESS RACHAELHEYHOE-FLINT OBE DLROY HUDD OBEDOUG McKENZIEDIANA MORANESTHER RANTZEN CBEMARY ANN SEIGHARTJUNE WHITFIELD CBE

12 AUTUMN 2013COURTESY CALL Life is richer with respect and good humour

meDiascanPRESS•RADIO•TV

MEDIA•FOCUS

RADIO INTERVIEWSThe following list takes in interviewsundertaken since our last list waspublished in the Winter 2011/2012issue of Courtesy Call. The stationsare listed in alphabetical order oflocation with the dates, name ofinterviewer and the initials of theinterviewee – i.e. PGF (Peter G. Foot),ET (Edward Thomas), DW (DavidWilliams) and RZ (Robert Zarywacz).

BBC Radio WM Birmingham16/6/12...PGF/Adrian Goldberg11/3/13...PGF/Danny Kelly12/4/13...PGF/Danny KellyBBC Radio Coventry3/7/13...ET/Shane O’ConnorBBC Radio Devon26/10/12...PGF/Jo LoosemoreIRELAND 9.8FM Radio, Dublin12/3/13...RZ/Joan LeaBBC Radio Humberside andLincolnshire16/7/12...PGF/Peter Levey7/12/12...PGF/Peter Levey26/6/13...DW/Peter Levey20/9/13...PGF/Andy ComfortBBC Radio Lancashire13/12/12...PGF/Alison

ButterworthBBC Radio Leeds9/1/13...PGF/Liz Green3/7/13...PGF/Wes ButtersBBC Radio Lincolnshire16/12/11...PGF/Rod WhitingBBC Radio London19/7/12...PGF/Vanessa Feltz12/3/13...PGF/Eddie LesterLBC Radio (London)13/10/12...PGF/Andy May & Paul

Young2/4/13...PGF/Aafmah MirTHE WIRELESS (AgeUK) Radio

(London)19/6/13 and 23/6/13...

PGF/Martyn LewisBBC Three Counties Radio (Luton)11/3/13...PGF/Roberto PerroniBBC Radio Manchester11/4/12...PGF/Heather ScottBBC Radio Merseyside24/1/12...PGF/Sean StylesBBC Radio Newcastle24/9/12...PGF/Jonathan MilesBBC Radio Nottingham14/6/13...RZ/Sarah JulianBBC Radio Scotland11/3/13...PGF/Bill WhitefordBBC Radio Sheffield2/10/12...PGF/Toby Foster3/7/13...PGF/Toby FosterBBC Radio Suffolk11/6/13...DW/Terry BaxterBBC Radio Tees15/5/13...PGF/Mike ParrUCB Christian Radio12/3/13...RZ/Summer Hoogvliet12/3/13...RZ/Paul HammondVoice of Russia Radio25/9/13...PGF/Simon Parker30/9/13...PGF/Tom Spender

PRESS COVERAGEThere has been extensive presscoverage of the Campaign’sresponse to many courtesy issuesraised by the press during the pastyear. Campaign members have alsobeen instrumental in getting usvaluable publicity – includingRICHARD POPPLE’s excellentarticle on the Campaign’s history inthe 2012 edition of the WestMidlands Pension Fund Superlinkmagazine. Also, there was the PercyBickerdyke column coverage of ourCampaign Questionnaire in theEvergreen magazine.Swearing issues topped the list inthe following national newspaperinterviews...14/7/12 Daily Telegraph (HannahFurness)14/7/12 Daily Express (PaulJeeves)14/7/12 Daily Mirror (LucyThornton)14/7/12 Daily Mail (Paul Sims)19/7/12 The Times (DamienWhitworth)Next was the subject of mobilephone abuse...12/3/13 Daily Mirror (DavidCollins)11/3/13 Daily Telegraph (RosaSilverman)11/3/13 Daily Express12/3/13 Daily Mail(plus BBC News, The PressAssociation’s Brian Farmer and theBBC Scotland, BBC Three Countiesand BBC London radio stations).Note: On 8 September we weredelighted to do an extensiveinterview covering many issues withGAVIN SHERRIFF of the SundayPost. This we are pleased toreproduce elsewhere in this issue.

‘CAMPAIGN ON THE AGENDA’In June the Campaign wasdelighted to be invited to appearon the new radio station TheWireless-AgeUK. Our PatronDAVID ‘DIDDY’ HAMILTON kindlysuggested to ex-ITV newsreaderMARTYN LEWIS that theCampaign’s activities should befeatured on Martyn’s weekly‘Agenda’ programme. As a resultChairman Peter G Foot wasinterviewed at the station’sstudios near Tottenham CourtRoad in June, the interview beingaired on the 19th and 23rd June.David – who along with another ofour Patrons DIANA MORAN is aregular broadcaster for the station– was also able to plug theinterview just prior to the Agendaprogramme. Thank you, David.

Campaign for Courtesy

Let’s have apolite intermission

www.campaignforcourtesy.org

CAMPAIGN ON VOICE OF

RUSSIA – SPITTING ISSUE

When two men challenged the £80penalty charge for spitting in thestreet in September, the LondonBorough of Waltham ForestCouncil took them to court. Thecourt found in the Council’sfavour. Council enforcementofficers are penalising litter andspitting offences in response topublic demand claiming that thelatter constitutes a genuine healthhazard.On 25 September, Chairman PeterG Foot was interviewed on thisissue by Simon Parker of TheVoice of Russia radio station. Thisled to a four-handed debate in thestation’s studio on 30 Septemberwhich saw Peter joined byWaltham Forest CouncillorCLYDE LOAKES, the Director ofthe Manifesto Group JOSIEAPPLETON and ‘spitting expert’ROSS COMBER from PlymouthUniversity. The station’s TOMSPENDER chaired the debate.The Voice of Russia has worldwidecoverage having stations inMoscow, New York and London.Special thanks go to the station’sANNA FOMICHEVA and NIMAGREEN for their warm welcomeand hospitality.

Members are invited to...

• EXECUTIVE COUNCILMEETINGThursday 6 February 201412.30am atWestminster Quaker MeetingHouse, 8 Hop Gardens, St. Martin’s Lane,London WC2N 4EH

• ANNUAL GENERAL MEETINGSaturday 24 May 201412.30-5pm atWestminster Quaker MeetingHouse, 8 Hop Gardens, St. Martin’s Lane,London WC2N 4EH

Advance notice of attendanceessential for cateringpurposes.

RidgewayPress

ProudPrinters ofCourtesyCall

Two of our Eastbourne members JAN LYNTON and OLIVIABREEZE were so impressed with the courteous service theyreceived when visiting the Jo Malone Boutique in Brighton thissummer that they immediately nominated two members of thestaff for Campaign Certificates. Assistant Manager ELEISELUCRAFT had suffered from Guillen Barre Syndrome paralysisin her youth but now gives time to discuss the condition to othersufferers. After undertaking a course at Beauty Base London,she moved on to doing freelance makeup photoshoots for Voguemagazine. Senior Stylist JIMMIE MILLIS was previously a men’sfashion model. A keen sportsman, Jimmie was a prize-winningshow-jumper at Hickstead. Our picture shows Jimmie andEleise holding their certificates after receiving them fromCampaign member JAN LYNTON and Campaign ChairmanPETER G FOOT.

(Photo c/o JAN LYNTON)