V3 18/03/2020

COVID-19/ Coronavirus

Playbook

Caring Together

Introduction

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PERSONAL HYGIENEWash your hands often with soap and water for at least 20 seconds. If soap andwater are not available, use an alcohol-based hand sanitizer. Avoid touchingyour eyes, nose, and mouth with unwashed hands.Cover your cough or sneeze with a tissue and dispose of immediately.

CLEANING ANCILLARY AREASPrevention is key. Areas outside production zones i.e. canteens, changing rooms, reception/waiting areas and other shared facilities will need to be sanitized at a minimum every 4 hours .

WORKPLACE HYGIENEFollow a clean desk policy, consider the hygiene of personal crockery and cutlery. Sanitize items such as laptops, desktops, photocopiers, phones and headsets frequently.

ESCALATINGIf you have a suspect or confirmed case of COVID-19 at your site or officeyou must immediately contact your Line Manager and HR Business Partner who will escalate this to VP of QHSE, VP of HR, and VP of Operations.

KERRY COVID-19 BCP PLAYBOOKBCP Guidance for suspect or confirmed COVID-19 cases.

COVID-19 PLAYBOOK

Personal Hygiene

Clean and disinfect frequently touched objects and surfaces.

Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitiser.

Avoid touching your eyes, nose, and mouth with unwashed hands.

Maintain at least 2 meters (6 feet) distance between yourself and other people.

Stay home if you feel unwell or have a temperature, and contact your Line Manager, HR Manager.

Cover your cough or sneeze with a tissue, then throw the tissue in the waste bin.

Quick checks:• Sanitizers contain >60% alcohol content• Hand hygiene posters and visuals are displayed across site and

sink hot water is >38°C /100°°F• Soap and sanitizer dispensers are full• Waste bins are emptied frequently and are not overflowing

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COVID-19 PLAYBOOK

Personal Hygiene1

COVID-19 PLAYBOOK

PREVENTION IS KEY!

Include all ancillary areas in your cleaning schedules and finish each clean by spraying all surfaces with sanitizer spray and wipe down with disposable towel or disposable wipes.

EXAMPLES OF ANCILLARY AREAS INCLUDE:

❑ Offices

❑ Reception areas

❑ Restroom / Toilet facilities

❑ Breakrooms/Restaurants

❑ Shower facilities / Changing rooms

Cleaning Ancillary Areas

Quick checks:• Sanitizer spray with disposable towel must be available

for ancillary areas as well as production areas• Ancillary areas are sanitised at a minimum every 4 hours• Cleaning schedules are updated to reflect these changes

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COVID-19 PLAYBOOK

Cleaning Ancillary Areas

BREAKROOM/ RESTAURANT AREAS/ COFFEE DOCKS

❑ Keep tables and countertops clear.

❑ Increase the frequency of cleaning and disinfection (every 4

hours).

❑ Include microwaves and fridges, trays and any other shared

utensils in cleaning and disinfection schedule.

❑ Only disposable cloths should be used. Hand sanitizer must be

made available.

❑ Where utensils are used, e.g. tea and coffee making facilities –

disposable spoons or stirrers should be used.

❑ Waste bins should be emptied frequently and not al owed to

build up and overflow.

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COVID-19 PLAYBOOK

Hygiene in the office

Workplace Hygiene

Sanitize items such as:• Laptops• Photocopiers• Phones• Lanyards• Headsets• Desktops• Personal crockery and cutlery

Increasing the frequency of cleaning and sanitising of:• Handrails• Light switches• Arm rests• Door handles• Lift buttons• Touchscreens• Badge readers

Quick checks:• Items listed above but not limited to are sanitized

frequently. Minimum, every four hours• Clean desk policy is being followed• Cleaning schedules are updated to reflect these changes

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COVID-19 PLAYBOOK

SUSPECT OR CONFIRMED COVID-19 CASE - IMMEDIATE ACTIONS

Escalation

If anyone in your team or on site is:

• Feeling unwell, including fever and or new, persistent cough or shortness of breath

• When coming to work or at work, feeling unwell or has a temperature at or above 100.4 F

• A Kerry Employee awaiting test results

• A Kerry employee getting medical advice to self-quarantine

• Returning from international travel in restricted areas

• *A Kerry employee who has tested positive for COVID-19*

• *A Kerry employee who has been in close contact with someone who tests positive for COVID-19*

You should:• Advise them to remain at home and self-isolate, or if on site ask them to return home• Line manager must immediately escalate to Plant Manager and HR Partner• Plant Manager will coordinate comms to Quality Director, HR Partner, and VP of Operations• * For cases regarding employees who have tested positive for COVID-19 or have been in close

contact with someone who tests positive for COVID-19, the VP of QHSE and VP of HR must be contacted immediately.*

• Quality Director and Crisis Team will give guidance on any next steps• Daily contact by HR will be maintained with employee for the duration of their time off site• For Temporary workers and Contractors, routine communication process to be followed

Quick checks:• I have quick access to my Line manager contact details• I have up to date contact information for all my team• I have quick access to my national helpline contact numbers• My team knows when to escalate• My team knows how to escalate

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COVID-19 PLAYBOOK

PLANNING – Segregation Planning

Kerry Covid-19 BCP Playbook

Segregation protocols need to be implemented. The objective is to adhere to at least 2 meters social distancing rule.

An example of things to consider when segregation planning:

• Up to date contact details for all employees.

• Avoid face to face meetings wherever possible.

• For huddles, morning meeting etc., a 2 meter (6 foot) distancing rule must be followed and all meetings be kept short.

• Management team segregation across shifts and at SLT level.

• Plans need to be made to implement segregation / zones to minimize the contact of teams (increase social distancing). This need to be across all areas of the business, from offices to production areas.

• Function segregation should be considered e.g. Quality, Demand Planning, SLT should not all sit in the one office.

• Create working from home plans and test these plans. Things to consider include:

• Access to laptops and VPN and authenticator.

• Encourage the use of Skype to replace face to face meeting where feasible.

• Stop the use of shared facilities where possible and where they need to be used, times should be staggered and time must also be given to have the canteen areas sanitized between use.

• Shift changeovers - create a time gap between shifts finishing and shifts starting.

• Advise employees to be conscious of social distancing if carpooling or availing of public transport

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COVID-19 PLAYBOOK

PLANNING – Temperature Monitoring

Kerry Covid-19 BCP Playbook

Details:

• All employees and visitors must undergo temperature monitoring before being allowed to enter a Kerry facility.

• Social distancing (6 feet separation) should be kept to the highest degree possible throughout these activities.

• Individuals with a temperature equal to or greater than 100.4 F will be isolated and will be asked to immediately return home and self-isolate. Such employees should be given a mask to protect others during their exit from Kerry premises and commute home.

• Temperature monitoring should be completed by measuring the forehead temperature using an infrared thermometer.

• Employee or visitor must take their own temperature (self-monitor) and read the results to a designated Temperature Administrator to be recorded.

• All Temperature Monitoring Administrators must review and sign the Final Personal Health & Information Tutorial Signoff form prior to taking part in these activities.

• Link to SOP Template: Temperature Monitoring Template 3-12-20

• Link to temperature recording template: Coronavirus Temp Control Sheet-Internal

• Link to Final Personal Health & Information Tutorial and Sign Off

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COVID-19 PLAYBOOK

PLANNING – Communication and Education

Kerry Covid-19 BCP Playbook

Communication and Education are key prevention tools.

All sites to consider education materials and communication boards. Examples of activities that should be included:

• All Kerry approved communications should be displayed on site notice boards etc.

• Use of verified government and health organization resource material to complement Kerry communications.

• Use of CDC and WHO materials recommended.• Link to Kerry Approved COVID-19 Signage

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COVID-19 PLAYBOOK

PLANNING – Employee Travel and Return to Work From Absence

Kerry Covid-19 BCP Playbook

Planned Travel

• Planned travel must be discussed with your Line Manager.• Employees must be briefed on the risks associated with travel and the return

to work procedure prior to their planned leave.• Those returning from travel outside of the country must complete a Health

Declaration Form and temperature check before entering the facility.

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Return to Work From Absence

• Adherence to Health Declaration Processes is critical.• All employees (Kerry, site based contractors e.g. canteen or facilities, agency

staff) returning from planned annual leave, sickness or precautionary self-isolation must complete a Health Declaration form and temperature check before entering the facility.

• Employees returning from High Risk countries must enter a 14 day period of self isolation starting from the date of their return. Regular check-ins with the employee should be completed to determine if they develop symptoms.

• Employees who have been in contact with a confirmed COVID-19 case must enter a 14 day period of isolation.

• Regular check-ins with the employee should be completed to check-in on their wellbeing.

• Employees displaying symptoms of: cough, fever, shortness of breath must not attend work.

• Team members cannot return from the onset of a temperature/fever, and may not return while fever is present or taking fever reducing medicine. HR will confirm return to work.

• Any suspect or confirmed cases must be escalated immediately to VP of QHSE and VP of HR.

• Link to US Health Declaration Form• Link to Canada Health Declaration form

COVID-19 PLAYBOOK

CLEANING & DISINFECTION GUIDANCE –Cleaning Team Preparation

Kerry Covid-19 BCP Playbook

• As part of a site BCP, cleaning teams must identified and briefed on expectations as part of the preparedness plan.

• Cleaners must be equipped with correct Personal Protective Equipment (PPE).

• Only site approved chemicals may be used (see appendix 1).

• Sites must be equipped with a COVID-19 response kit (see appendix 2).

• Cleaning teams (in house or contracted) must be trained on all relevant health and safety related procedures i.e. safe cleaning of equipment, electrical safety, safe use of PPE.

• Detailed records must be kept by Cleaning Tam for all areas being cleaned.

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COVID-19 PLAYBOOK

CLEANING & DISINFECTION GUIDANCE –Cleaning Team Mobilization

Kerry Covid-19 BCP Playbook

• Cleaning teams must be briefed on the affected areas that require cleaning.

• Note: shared facilities e.g. breakrooms, reception, toilets and changing rooms must be included as part of the incident response clean.

• Collect the COVID-19 response kit and all cleaning equipment before entering the area. (see appendix 2).

• Before entering the room, perform hand hygiene then put on all relevant PPE by following the gowning up procedure (see appendix 3 ).

• In non-food production areas, where possible, open all windows to improve airflow whilst using detergent and disinfectants.

• In food production areas proceed with normal cleaning routine and include a disinfection stage at the end.

• All other areas such as offices, shared facilities etc. should include a disinfection stage at the end of the clean.

• All cleaning equipment, utensils and PPE used must be disposed of as single use items. Items that cannot be cleaned or disinfected are to be placed in a waste bag and disposed of.

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COVID-19 PLAYBOOK

BCP GUIDANCE FOR SUSPECTED COVID-19 CASES

Kerry Covid-19 BCP Playbook

Scenario AEmployee temperature reading is AT OR ABOVE 100.4 F at entrance checkpoint:

Step 1 Issue employee a face mask. Ensure the employee has adequate support and discuss an immediate and safe way home from site.

Step 2 If Employee is unable to safely leave site immediately, guide them to an isolation room.

Step 3 Quality Director and HR partner must be made aware of any employee who has been asked to self isolate and sent home from site.

Step 4 HR must keep a log of those showing symptoms and who are self-isolate.

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Sites must identify an isolation room. This must have (see appendix 2a)• Nearby Restroom facilities that will be included in the isolation area if used.• A door that can be closed.• A window for ventilation.• A chair.• A phone.• A face mask that the individual must wear.• A stock of bottled water, tissues and a waste bin.• Quick access for emergency services must be considered.

• If the employee is not well enough to drive themselves home from work a family member/friend should be contacted. Public transport, including taxis should be avoided.

• Temperature Monitoring SOP Template available on GIO Teams site. Link: Temperature Monitoring SOP Template.

COVID-19 PLAYBOOK

BCP GUIDANCE FOR SUSPECTED COVID-19 CASES

Kerry Covid-19 BCP Playbook

Scenario BEmployee showing symptoms at work:

Step 1 Issue employee a face mask. Ensure the employee has adequate support and discuss an immediate and safe way home from site.

Step 2 If Employee is unable to safely leave site immediately, guide them to an isolation room.

Step 3 Quality Director and HR partner must be made aware of any employee who has been asked to self isolate and sent home from site.

Step 4 HR must keep a log of those showing symptoms and who are self-isolate.

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Sites must identify an isolation room. This must have (see appendix 2a)• Nearby Restroom facilities that will be included in the isolation area if used.• A door that can be closed.• A window for ventilation.• A chair.• A phone.• A face mask that the individual must wear.• A stock of bottled water, tissues and a waste bin.• Quick access for emergency services must be considered.

• If the employee is not well enough to drive themselves home from work a family member/friend should be contacted. Public transport, including taxis should be avoided.

COVID-19 PLAYBOOK

BCP GUIDANCE FOR CONFIRMED COVID-19 CASES

Kerry Covid-19 BCP Playbook

Scenario CEmployee or Authorities phones in informing site of a positive case of COVID-19:

Step 1 Employee must remain at home until further notice.Step 2 Site to complete "Phase 1" of the site contact trace (see appendix 4). This must be

completed by HR partner and relevant managers.Step 3 Contact Employee by phone to complete "Phase 2" Site Contact Trace Questionnaire (see

appendix 4 ).Step 4 Site must immediately contact VP QHSE, VP HR, VP of Ops and HR Business PartnerStep 5 Site crisis management team must be assembled and HR business partner will have

access to the approved communication templates to be used for all employee comm's during the incident. This should include;

• Communication to those who have had "Close Contact"• Communication to those who have had "Casual Contact"• Communication to the rest of the Site Community• Communication to the Commercial Team• Communication to the Media

All Communications must be agreed by the Internal & External Comm's team.

Step 6 This is a very concerning time for employees. Refer to Q&A for any concerns that Employees may have.

Step 7 When communicating with employees who have been defined as "Close Contact" it is important that protective measures such as social distancing are considered, allowing a distance of 2 meters during any face to face communications.

For definitions of "Close Contact" and "Casual Contact" and "Contact Trace questions" – see appendix 4)

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COVID-19 PLAYBOOK

BCP GUIDANCE FOR SUSPECT COVID-19 CASES

Kerry Covid-19 BCP Playbook

Scenario DEmployee has been in close contact with someone who has tested positive (including outside of work).

Step 1 Employee must contact their Line Manager to make them aware.

Step 2 The Employee to return or to remain at home and self-isolate and HR will monitor daily.

Step 3 Line manager must immediately escalate to Site Quality, HSE, HR, and Plant Manager.

Step 4 Site Leadership Team will coordinate comms to EUM Quality Director, HSE Manager, HR Business Partner, VP of Operations.

Step 5 HR to maintain daily contact with the employee throughout the period of site for updates.

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COVID-19 PLAYBOOK

BCP GUIDANCE FOR SUSPECTED OR CONFIRMEDCOVID-19 CASES

Kerry Covid-19 BCP Playbook

Scenario E

“Yes” response on COVID-19 Health Declaration (3 questions)

Step 1 Access to site not permitted until further guidance issued

Step 2 Escalate to Site Quality, HSE, HR and Plant Manager for further guidance.

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COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 1Approved Disinfectants and Sanitizers

Kerry Covid-19 BCP Playbook5

Ecolab Inc is our approved chemical providers.

• For sanitation recommendations and list of potentially available chemicals related

to COVID-19, please refer to the Sanitations Recommendations document on the

Global Integrated Operations site on Microsoft Teams.

• Review the Sanitation Recommendations document and plan ahead to have the

necessary items on hand.

• If you do not currently use Ecolab or Diversey or have at least one of the

chemicals from the recommendations document physically present on site, or

have further questions, please contact your Quality Director.

• Review SDS sheets for chemicals that may be used to ensure proper use,

training, and PPE.

• Link to Sanitation Recommendations Revision 05

COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 2COVID-19 Response Kit – Cleaning

Kerry Covid-19 BCP Playbook5

All Kerry sites must have a COVID-19 Response Kit for cleaning. Each response kit should include:

Please note that the COVID-19 response cleaning kit must not be stored in the isolation room.

• Adequate numbers of PPE must be available. This will include:

• Coveralls, lab coat.• Disposable Face Masks - Minimum N95 or equivalent protection (Facial hair

must be clean shaven to ensure effective protection from tight fitting masks).• Safety glasses• Disposable nitrile gloves.

• Information on the location of the approved cleaning chemicals to be used.

• Copies of Appendix 1,2 & 3

• Adequate numbers of waste disposal bags for PPE, disposable cleaning equipment used, quarantined items that cannot be cleaned and sanitized etc.

• A copy of site emergency contact details.

COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 2aCOVID-19 Response Kit – Isolation Room

Kerry Covid-19 BCP Playbook

All Kerry sites must have a COVID-19 Response Kit for isolation rooms. Each isolation room response kit should include:

• Adequate numbers of ;

• Surgical Masks*• Disposable gloves• Tissues• Waste Bin• Chair• Sanitiser Dispenser• Bottled water• Phone with local emergency service numbers provided• Waste Bag• A copy of site emergency contact details

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*Surgical Masks are for suspected/confirmed cases only as they are unlikely to offer any benefit to those with no symptoms. Contact your QHSE Director/Lead to arrange supply - HSE, 2020

COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 3Gowning Procedure

Kerry Covid-19 BCP Playbook

Gowning• Wash and sanitise hands• Coveralls/factory white lab coat (if disposable suits no on site)• N95 or equivalent respirator• Glasses• Gloves

Disgowning• Remove Gloves – place in bin bags• Remove suit/coat – suit in bin bag• Remove Glasses – put glasses to the side to be sanitized• Remove N5 or equivalent – place in bin bag• Thoroughly wash hands with warm water and soap for at least 20

seconds• Dry and Sanitize hands• Waste bag to be double bagged and disposed off in general waste

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COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 4Complete Site Contact Trace Questionnaire

Kerry Covid-19 BCP Playbook

A site contact trace must be completed for a confirmed case of COVID-19’

Phase 1 of Contact Trace Questionnaire should be completed by relevant Line Manager in partnership with site HR Manager and must include:• Who was on shift at the same time.• Areas they worked in when last on site.• Family members also working on site.

Phase 2 of a contact trace questionnaire:• HR will contact the employee who tested positive and verify the contact trace

information from Phase 1.• This conversation should help narrow the group down to understand individuals who

meet the definition of close contact.

Close Contact is understood to be any contact of 2 meters (6 feet) or less.

Casual Contact is understood to include the following and in the event of a positive case would not warrant self isolation as advised by the Department of Health;If you said "Hello" as you pass a colleague in the corridor.If you briefly meet a colleague in the rest room.If you share an office or a production line but are more than 2 meters (6 feet) away.

All contact trace information must be treated as strictly confidential.

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COVID-19 PLAYBOOK

BCP GUIDANCE: APPENDIX 4 continuedSite Contact Trace Questions

Kerry Covid-19 BCP Playbook

• Date• Employee Name• Kerry Site/Location• Did they phone in or fall ill on site?• Have they contacted their local Health Agency for further advice? • If yes, what advice were they given.• Suspect or confirmed case?• Do they have symptoms: cough, fever, shortness of breath?• If they have symptoms, how many days have they had them for?• When were they last on site / at work?• What is their job role, main area(s) of the site they work in? What dept? What

Line?• Do they remember who they were in contact within 2 meters?• Do they remember who they had lunch with?• Did they go anywhere else on site e.g. HR office, Reception?• Have they visited one of the high-risk countries in the last 14 days? • If so, what date did they return?• Have they been in contact with anyone that has been in a high-risk country in the

past 14 days?• What was the last date of their contact with that person?• Have they been in contact with anyone who is currently being tested for COVID-19?• What was the last date of their contact with that person?• Have they been in contact with anyone who is a confirmed case of COVID-19? • What was the last date of their contact with that person?• Do they have any family members or housemates working at the site also?

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