• If you have any questions, please call the Front Desk 541-213-2405

• Luggage delivery and handling will be available only upon request.

• All Hotel Rooms will be vacant for at least 24 hours between reservations.

• All Vacation Homes will be vacant for 48 hours between reservations.

• Hand sanitizer is provided in all Hotel Rooms and Vacation Rentals.• Public areas will be sanitized regularly.• There are sanitization stations located at the entries of each building.• Decorative pillows, magazines, and other paper items have been removed from the rooms and homes.• All coffee bar items are sanitized prior to being placed in the room.• Vacation Rental: mid-stay housekeeping services can be requested by contacting the front desk 2 days prior to cleaning. Linen service delivery is available upon request with a 24-hour notice.• Hotel Room: mid-day clean and refresh services will be performed by request only. Please contact the front desk to schedule service 2 hours in advance.• Trash pick-up for hotel guests will be completed daily. Please place cans in hallway when the service is needed.• Staff will practice social distancing during guest-requested room deliveries. Staff will disinfect items prior to delivery as well as sanitize hands and wear gloves and mask.• If you require maintenance during your stay, we ask that guests not be present in the Hotel Room or Vacation Home while the maintenance team is performing the maintenance service.• Staff will practice proper disinfection of units upon entry and exit.

HOUSEKEEP ING & MAINTENANCE

Tetherow Resort is adhering to protocols set forth by the U.S. CDC, the Oregon Health Authority, and the State of Oregon. While we may be changing the way we operate in order to ensure thesafety of our members, guests, and staff, we are also committed to deliver the Tetherowexperience you’ve come to enjoy. Please see below for current operating protocols and guidelines.

GENERAL INFORMATION

COVID -19 PROTOCOLSLODGING

FOOD & BEVERAGE

• Hours: Daily from 8:00am – 11:00pm. Last seating at 10:00pm

• Special floor plan to ensure social distancing, no more than 10

people per party.• For curbside pickup or takeout: Call: 541-213-2429 Email: RowToGo@tetherow.com Pickup: Please call or email when you have arrived so we can bring your order out to you.

• Hours: Wednesday – Sunday from 4:00pm – 10:00pm. Last seating at 9:00pm• Reservations suggested, please call 541-213-2428

• Special floor plan to ensure social distancing, no more than 10

people per party.

• Hours: Daily from 8:00am – 6:00pm

• Special floor plan to ensure social distancing, no more than 10

people per party.

GOLF

• Operating daily from 6:30am – 7:00pm.• To make a tee time, please call 844-213-2424.• Guests are strongly encouraged to wear paper or cloth face masks.• The golf shop is open but limited to 4 people at a time.• No cash transactions at this time, please.• Personal trolley storage, bag drop service, and storing of clubs are temporarily suspended.• No rakes will be placed on the course.• The range is open and set up with balls only. Bag stand service is suspended until further notice.• One person per cart, unless from the same household. If group is traveling or lodging together, guests can ride together though strongly discouraged.• All modes of transportation will be brought to players no more than 10 minutes prior to tee-time.

THECAFE

COVID -19 PROTOCOLSFOOD & GOLF

TETHEROW SPORT

• Hours of Operation:

Monday-Friday: 5:30am - 9:00pm

Saturday: 7:00am- 9:00pm

Sunday: 8:00am - 7:00pm

• Entire facility is open to members, member guests, and resort guests.

• Sanitation stations have been placed throughout the building.

• We strongly encourage you to wear a mask while using the facility, including during

workouts and trainings.

•The following facilities are closed until further notice:

• Locker rooms including showers, steam room and sauna (open for pool storage

and restrooms only)

• Retail shop

• Sweat towel services, suggested to bring own from home.

• Limited access to the fitness center.

POOL

• Open daily, reservations required.

• For comprehensive list of hours, visit Tetherow.com/play/pool/

• Guests will be asked to wait outside in designated area until their reservation is permitted to

enter facility.

• Guests with symptoms will not be permitted into the facility.

• Screening done during/through reservation system.

• Max of 10 people per reservation (names of everyone in party required)

• Only Members and Resort guest can make a reservation for the facility.

• Limited reservation slots for resort guests.

• Social distancing monitor will be present at all times controlling gate and tracking occupancy

and sanitizing after each guest leaves.

• Play equipment including pool floats and toys have been temporally removed.

• Tables, chairs, chaise lounges, and cabanas will be disinfected after every 3-hour block daily

timeline of suspended operations for facility disinfecting.

COVID -19 PROTOCOLSTETHEROW SPORT & POOL