cpa one 2016 - big data: big decisions or big fallacy
TRANSCRIPT
Big data big decisions or big fallacy
THE ONE NATIONAL CONFERENCE SEPTEMBER 19-20 2016 VANCOUVER BC
1Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
What is big dataWhat is the language of big data and analyticsHow is it relevant for youWhat are the lessons learned so far
Laurie DesautelsDirector Digital
Part of the PwC network
1
2
3
4
Information is the oil of the 21st century and analytics the combustion enginemdash Peter Sondergaard Gartner
2Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Is your organization hellip
Highly data-driven
Somewhat data-driven
Rarely data-driven
1
2
3
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
1Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
What is big dataWhat is the language of big data and analyticsHow is it relevant for youWhat are the lessons learned so far
Laurie DesautelsDirector Digital
Part of the PwC network
1
2
3
4
Information is the oil of the 21st century and analytics the combustion enginemdash Peter Sondergaard Gartner
2Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Is your organization hellip
Highly data-driven
Somewhat data-driven
Rarely data-driven
1
2
3
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
Information is the oil of the 21st century and analytics the combustion enginemdash Peter Sondergaard Gartner
2Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Is your organization hellip
Highly data-driven
Somewhat data-driven
Rarely data-driven
1
2
3
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
3Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Is your organization hellip
Highly data-driven
Somewhat data-driven
Rarely data-driven
1
2
3
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
4Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Is your organization hellip
Highly data-driven
Somewhat data-driven
Rarely data-driven
1
2
3
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
5Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Source PwCs Global Data and Analytics Survey 2016 | Canadian insights
Organizations are seeking the right mix of mind and machine to leverage data understand risk and gain a competitive edge
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
6Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
What is big data
1
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
ldquoThe techniques and technologies that make handling data at extreme scale affordablerdquo ndash Forrester
ldquoBig data is high volume high velocity and high variety information assets requiring new forms of processingrdquo ndash Gartner
7Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
8Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoBig Data is all about finding correlations but Small Data
is all about finding the causation the reason whyrdquo
ndash Martin Lindstrom author of ldquoSmall Data The Tiny Clues That Uncover Huge Trendsrdquo
SOURCE
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
9Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
and this was from 2012
Everyday we create 25 quintillion bytes of
data ndash so much that 90 of the data in the world today has been created in the last two
years alone
Where does big data come from
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
10Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The nature of the data keeps changing as the software platforms evolve
iMessage
2016
SOURCE httpwwwkpcbcominternet-trends
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
11Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Ellen Degeneresrsquo tweet from the Oscarrsquos in 2014 had over 33m retweets SOURCE
Wal-Mart has 100000000 customers per weekSOURCE
In 2000 Sloan Digital Sky Survey collected more data in its first few weeks than the entire data collection in the history of astronomy
SOURCE
Sequencing the human genome originally took 10 years An ancestry DNA test can now be purchased for less than $200 and results received within a few weeks SOURCE
What does big data look like
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
The lexicon of big data
12Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
2
Big data has no value without the insights human expertise and
analytics can tease out of it
Analytics is the combustion engine of the information age
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
13Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
14Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Examples
Techniques
Questions
Diagnosticdiscover amp explore
Why is it happening
Where is the problem
What are the trends
bull Agile Dashboards
bull Cause and effect
bull Correlations
bull Behavioral analytics
bull Data amp text mining
bull HALO
bull Risk Analytics
bull Rapid BI apps
bull Workforce analytics
bull Analytical apps
Prescriptiveanticipative
What should I do
What is the next best
action
bull Optimization
bull Artificial Intelligence
bull Machine learning
bull Simulations
bull Analytical apps with
simulated outcomes
Descriptivereporting
What happened
What is happening
bull Business Reporting
bull Scorecards
bull Business Intelligence
bull HALO
bull Financial performance
results
bull Staff performance
scorecards
Predictiveforecast
What is likely to
happen next
bull Predictive modeling and
statistical analytics
bull Regression analysis
bull Forecast modeling
bull Strategy amp growth analytics
bull Customer analytics
bull Fraud amp Cyber analytics
etc
The increasing value of analytics
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
15Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Active
Passive
Data has traditionally been actively captured Today data is increasingly passively captured
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
OT IoTThe Industrial
Internet
16Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
IT operational technologies (OT) and the internet of things (IoT) are converging to create the industrial internet
(or what PwC calls Industry 40)
Big data is an output of the industrial internet
Data and analytics are core competencies in this new world of Industry 40
IT
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
17Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Volume
GB TB PB
EB ZB
Variety
Structured
unstructured
and semi-
structured such
clickstream text
image video
geolocation hellip
Velocity
Speed In which
analysis of data
occurs and data
is delivered for
analysis
Veracity
Uncertainty
predictability
and integrity of
data
The 4Vs of big data
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
18Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
data measured in TB
data measured in ZB
new large scale data
that is semi-structured
unstructured or
unproven (with potential value)
proven structured and semi-
structured data sources
Multiple new technologies and the cloud deliver big data capabilities
What are the emerging data platforms
NoSQL DB
Columnar DB
NewSQL DB
Big Data Appliances
Distributed File System
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
19Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The value of a data lake is in finding clues to help your organization answer high
priority questions
SOURCE
Modern data architectures leverage data lakes as a repository for large quantities and varieties of data both structured and unstructured
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
Value is created by using traditional and big data human and machine learning BI and analytics
Traditional mindset Big data mindset
20Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Reporting Analysis Needs Discovery predictive
Large population with focused needs Audience Small user base with unfocused needs
Return on Investment Value for investment Option-creating investments
Waterfall Execution Iterative Agile
Model then store Approach Store then model
Transactional Sources Interactions
Internal Location Outside the company
Structured Format Semi-structured and un-structured
Business Intelligence Tools Analytics simulation visualization
SQL Languages MapReduce Embedded R etc
Relational Storage Data Lakes (Hadoop Cassandra Mongo etc)
Traditional ETL (Extract Transform Load) Integration Data wrangling late binding
Bu
sin
ess
Info
rmati
on
Te
ch
no
log
y
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
21Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Storytellers
Visualization
Specialists
and Business
Analysts
Information
Architects
Master Data
Management
Specialists
Data Scientists Data Modelers Data Extraction
Specialists
Ability to
communicate and
evangelize
Creative
investigative
analytical minds
with Industry or
business domain
knowledge
Information and
data architecture
data quality and
master data
management skills
Statistical
programming
skills adept at
advanced
techniques
(algorithms) and
languages (R
SAS etc)
Programming
skills and
development
methodology
Application
development and
implementation
experience
Programming
skills with data
discovery and
mashingblending
large amounts of
data skills
DBMS skills data
extraction
transformation
load Detail
oriented to ensure
completeness and
accuracy
Analytics
Applications
Implementers
The data needs to tell a story but to get there you need a variety of skillsets
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
22Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
A great visualization
httpwwwinformationisbeautifulnetvis
ualizationsworlds-biggest-data-
breaches-hacks
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
What does it mean for you
23Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
3
SOURCE Artwork by David Somerville based on an original drawing by Hugh McLeod
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
24Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
days for finalization
of monthly annual
reports
Monthly amp
annual reportingBudgeting
Controlling
FTEs
Business
InsightsCost of Finance
days to complete
the budgetless FTEs in
Controlling than
peers
more time spent on
data analysis vs
data gathering
less cost of
Finance than
peers
+20 -40-203047
Source PwC Finance Effectiveness Benchmark amp Digital Controlling Study 2015
The finance function in best practice companies spend increased time generating insights from data
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
25Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Our customers
are more
sophisticated
How do we
provide better
value
What drives
customer
satisfaction in my
businessWho from my
team is likely to
leave and how
can we prevent
that
Is my sales
force behaving
with proper
conduct
The concept of big data says you donrsquot know what data to collect because you donrsquot even know what the questions are now or in the future
Are you asking the right questions
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
26Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
GoalWhat is the
question
you are
asking
Identify
required
data
Obtain data
Prepare
data
Analyze
Data
Did we
answer the
question
Agile Analytics takes a ldquofast failrdquo approach to developing analytics solutions
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
27Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
A significant role for machines is emerging and companies are taking advantage of what machines offer
A machine learning exampleSource PwCrsquos Global Data and Analytics Survey July 2016 Q What will the analytis informing your next
strategic decision require Global base 2106 senior executives
Machine algorithms Human judgement
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
28Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
The new role of finance Balancing mind and machine
A spend-analysis machine (SAM) compiles and classifies
millions of financial transactions and gets smarter the more
data it processes
SAM finds optimization opportunities and makes timely
recommendationsmdashsuch as how much you could save by
taking advantage of volume discountsmdashenabling you to make
decisions on negotiations and spending to realize savings
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
29Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
ldquoOne thing is certain the profession is moving away from the basic bookkeeping chores toward the more sophisticated analytical tasksrdquondash Monique Morden Chief Revenue Officer at Lendified in Vancouver
Source ldquoI robot CPArdquo Yan Barlow CPA Magazine August 2-016
httpswwwcpacanadacaenconnecting-and-newscpa-magazinearticles2016augusti-robot-cpa
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
Do you need a decision diagnostic
What are the lessons learned to date
30Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
4
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
31Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Accelerated
agility
Master the
chess moves
Intelligence in
the moment
Cover the
basics
Low HighSophistication
Sp
eed
Lo
wH
igh
Decision Archetypes
bull Data-driven decisions trump intuition
bull Hindsight amp foresight with all available data
bull Slow consensus driven and analytic decisions
bull Intuition based decisions ndash little analysis
bull Descriptive reporting with internal data
bull Low frequency data and model refresh
bull Speedy decisions trump analysis consensus
bull Descriptive reporting with internal data
bull Rapid analyse-decide-act feedback loop
bull Data amp intuition drive decisions
bull Hindsight amp foresight with all available data
bull Advanced analytics with feedback loop
You must apply analytics for your big decisions For each type of decision what do you need
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
32Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Improving both speed and sophistication helps maximize the return on investment for data and analytics
SOURCE
Increasing sophistication should
simplify not increase complexity
Speed is as much about structure as
it is about data and analytics
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
33Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Enterprise
adoptionDeliver and scalePilot and proveDue diligenceIdeation
Innovation processes
The big data value chain intakes rough ideas on how to use information strategically and create actionable insights
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
IT G
overn
an
ce
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Investm
en
t
Refer Defer Kill
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Bu
sin
ess G
overn
an
ce
Refer Defer Kill Refer Defer Kill
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
34Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
Consumer attitudes are hardening as more data is gathered used shared and sold Lawmakers and regulators will respond
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
35Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
7
7
8
8
8
12
15
26
11
12
10
10
12
15
4
18
Infrastructure andor architecture
Obtaining skills and capabilities needed
Funding for Big Data-related initiatives
Risk and governance issues
Integrating multiple data sources
Defining our strategy
Understanding what is Big Data
Determining how to get value from Big Data
of respondents
Top challenge
2nd
Source Gartner Big Data Industry Insights
What are the top hurdles or challenges with big data
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
As the tools and philosophies of big data spread they will change long-
standing ideas about the value of experience the nature of expertise and
the practice of management
36Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
SOURCE
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
If yoursquore making decisions trusting data shouldnrsquot be holding you back What you should be thinking about is how to frame the problem how you can take advantage of the available data thatrsquos out there and what the strengths and weaknesses are of the approaches to use the data
mdash Dan DiFilippo Global and US Data amp Analytics Leader PwC
37Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
38
SOURCE
Big data big decisions or big fallacy presented September 20 at
CPA CANADA THE ONE NATIONAL CONFERENCE 2016
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom
39
copy 2016 PwC All rights reserved
PwC refers to the PwC network andor one or more of its member firms each of
which is a separate legal entity Please see wwwpwccomstructure for further details
This content is general information purposes only and should not be used as a
substitute for consultation with professional advisors
Thank you
Laurie DesautelsDirector Digital
Part of the PwC network
lauriedesautelspwccom
wwwstrategyandpwccom