Electronic communicationsSecure and Private Communication

York UniversityNovember 2010 CONFIDENTIAL

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Key Business Drivers for e Channel adaption….

1.0 Reduce overall Costs for ..

2.0 Help us respond to demand for on-line Services

3.0 Stewardship towards “greening” our Brand

4.0 Align us with Best in Class Initiatives and Innovationswe can not afford to guess on change..share the risk

5.0 As CPC builds the Modern Post help us build the Modern Mail strategy

“What we heard the our Customers say”….

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Epost.ca

What is epost…

•ePost – electronic document presentment solution that delivers mail to a secure electronic mailbox, where Citizens view and pay electronic bills, statements

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Our Commitment to supporting you….

1. Canada Post had commissioned PriceWaterhouseCoopers (PWC) to conduct a research study on the benefits of e channel adaption ;20092. Canada Post had commissioned Phase 5 a research firm to determine what citizens want from their respective Governments; 20103. Canada Post Corporation has developed a simple, cost effective and “resource light” application that you can deploy to provide e channel communications and billing – Simplified Induction its ready now..3. “epost” Return on Investment calculator, let us help you with your business case4. Canada Post will provide you with on boarding support and consultation with respect to Industry “Best” standards; promotion concepts; call centre support and so on..5. Canada Posts Board of Directors have approved to strategically support the advancement in e channel value drivers to generate adaption.. Watch out here we come!6. Lets take a look…

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About ePost

• Proven capabilities in e-presentment / confirmation of on-line delivery

• High level of Security through epost server/ protected B

• Well established and linked with all major financial institutions in Canada

• Trusted third party most trusted by Canadians

• Proven capability to engage in robust technical integration

• Sizeable penetration with over 1.4M and growing active usersFirst Fax machine 1998

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Mailers Delivery Channels

Telco

Utility

Credit Card

UniversitiesRecords

Payroll

Online Banking

epost.cacanadapost.ca

www.mailer.ca

200+ Mailers

• Free to students• 7 year Storage• Electronic Postmark• 2-3,000 new/day• 7/24 call center support All Major Banks

15MM+ Online Bankers

4 Million UniqueVisitors/mo

SupportsBiller Direct

ePost Delivery Model

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Mailer Printer Student

Subscribe100% of Statements

•Subscription is against info in “I” file

Send file to tell who has subscribed/unsubscribed See bill as soon as they subscribe

Current

New

PDF + Enhanced I File

The Simplified e-Induction Process flow

Bill

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Message Flow

1. The registered user (sender) accesses the service, creates a message, and uploads attachments.

2. Encrypted message is sent via secured session to the PosteCS server.

3. Message is witnessed by EPM4. An email notification (English or French)

is sent to the recipient with a URL link.5. The recipient clicks on the link, enters

the password, if required, and completes the delivery of a PosteCS message and its attachments.

SSL

PosteCS Server

SSL

1024 bit RSA encryption

EPM

Notification w/URL

Click URL Link

Enter Password

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Sending and Receiving

PosteCS Server

Customer’s Server using VTP Send

Recipient’s Server using VTPReceive

Web App https://Postecs Non-Registered

Selects link in email notificationRegistered Web App - Inbox https://Postecs

Send Receive

EPM applied

and further

encrypted

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Branding Capability

Company logo on recipient download page

Your Logo HereYOUR LOGO

HERE

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Security Compliance

PosteCS™ is a mail service legally protected by the Canada Post Corporation Act and the Criminal Code of Canada

Meets Government of Canada information security standards• Inspected by the Canadian & International Industrial Security

Directorate • epost facilities and personnel have obtained “Reliability Status”

– Personnel screening that, with a need-to-know, is required for access to PROTECTED information/assets or secure sites.

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Features of Interest - Review

Track the status of documents and files

Electronic postmarking (date/time stamp)

Send encrypted communications (128 bits SSL)

Send large-sized files (up to 100MB)

Archive documents / files sent

Legally sending transactional mail

Using automated transaction processor (VTP)

Ability to “expire” the communication