cpd ch 12 – trust behavior

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PREPARED BY :- 1.Abhinav Bariya 080050109002 2.Nidhi Bhatt 080050109003 3.Subrat Dash 080050109005 4.Alisha Desai 080050109006 5.Tushit Desai 080050109007 UNIT 12 – TRUST BEHAVIOR

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Page 1: Cpd ch 12 – trust behavior

PREPARED BY :-1.Abhinav Bariya 0800501090022.Nidhi Bhatt 080050109003

3.Subrat Dash 0800501090054.Alisha Desai 0800501090065.Tushit Desai 080050109007

UNIT 12 – TRUST BEHAVIOR

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What is trust?Trust is believing that the person(s) who is

trusted will do what is expected.

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Why is it important? In the timeless wisdom of Theodore Roosevelt “Character, in

the long run, is the decisive factor in the life of an individual and of nations alike.”

A key aspect of building integrity and character is being a trustworthy Friend, Colleague, Father, Husband, Business Associate, Human being etc.  

Trust (whose synonyms are faith, belief, hope, conviction, confidence, expectation, dependence, reliance) is as critical in our private relationships as in our business and success endeavours.

It is as critical when dealing with small matters as well as big matters.

A critical aspect of Trust is the fact that, like respect, it cannot be commanded but must be earned. It must be earned by being cautious in how we relate with others both in our words and actions as well as in their presence and absence.

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Nature of trust

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Honesty and IntegrityLying is a way to maximize the short term gain. Lying also

the best way to maximize your gain if everybody around you is expected to lie. However, honesty and reputation take time to build but maximize the long term "happiness".

Think of it in terms of the prisoners dilemma. If it's a one time thing the best option is to rat on your friend and give info to the police. However, if it is a reoccurring event the optimal choose is to stick together and hope they return the favor. That is unless your partners continually rat on you first, then you become the nark.

That is, honesty is the best policy in the long run only if you hang out with those that return the favor. Honest people will be able to cooperate, hence get much more done. But if you expect that those others are going to be lying to you, you should return in kind.

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Prisoner’s Dilemma

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The Manager

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Being Impartial And Fair

A non-contributor is always selfish and thinks about his own benefits.This causes unfairness and partiality in his decisions which affect his subordinates.

A contributor is always fair and impartial which leads to just decisions and overall growth of the organization.

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Following The Code Of ConductA code of conduct is a set of rules outlining

the responsibilities of or proper practices for an individual, party or organization.

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The Ethical Mob

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Keeping your promises

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Father Son

A best example for keeping promises would be a relationship between a father and a son.A contributor father always makes sure that he spends time with his son and grooms him properly for the betterment of his future.

A non-contributor father is busy with all his work and does not give time to his son.This leads to a break in their relationship and in the future, the son draws away from the father.

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Maintaining transparencyTransparency :- Essential condition for a

free and open exchange whereby the rules and reasons behind regulatory measures are fair and clear to all participants.

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Thank You