cqu college handbook t312

BE WHAT YOU WANT TO BE

www.cquni.edu.au

CQUniversity Sydney

CQU COLLEGE (English Language Centre) ORIENTATIONHANDBOOK

2012

Student Guide Revised October 2012

English Language Centre ELC CQUniversity College Opening Hours 2013

400 Kent Street, Sydney 2000

ELC

Monday— Friday 8.30am — 4.30pm

LSU

Monday - Friday 9.00 am — 5.00 pm

Office hours

Monday – Friday 9:00 am - 5.00 pm

Library—

Monday - Friday 9:30 am – 6.00 pm

Computer Labs —

Same as Campus Opening Hours

Bookshop

Monday - Thursday 9.30 am – 5.30 pm

CQUniversity College Opening Hours 2013

Date Teaching week Monday – Friday Saturday Sunday

Mon 08/10/2012 to Sun 11/11/2012

Thu 25/10/2012

Vacation weeks

Orientation Day

8:30am –4.30pm

9:00am—4.30pm

Closed

Closed

Mon 12/11/2012

Mon 12/11/2012 to Sun 16/12/2012

Thu 15/11/2012

ELC Induction & Classes Begin

Week 1-5

Catch Up

Orientation Day

8:30am –4.30pm

8:30am –4.30pm

9:00am –2.30pm

Closed Closed

Mon 17/12/2012 to Sun 6/01/2013 (Mid Term Break) 8:30am –4.30pm

Closed

Closed

Mon 07/01/2013 to Sun 10/02/2013 Week 6-10 8:30am—4.30pm Closed Closed


Dear Student

Welcome to CQUniversity College Sydney . You have chosen an award winning College dedicated to providing you with a quality learning experience in an environment that is stimulating and supportive. Our academics are passionate teachers and our staff are trained to en-sure you receive personalised service in a friendly manner. This Guide provides a range of information on academic and adminis-trative matters that will make it easier for you to settle into university life. If you have any questions please ask our staff on Level 7, English Language Program ELP We look forward to getting to know you and watch your progress right through to graduation.

CQUniversity College will support and nurture you to “be what you want to be.“

Enjoy your studies and all the best!

Welcome to CQUniversity College

Susan Loomes

Principal Administrator

English Language Centre

CQUniversity College


Table of Contents Page

ELC College Staff 03

Support Services

Accommodation 04

Student Services 04

Learning Skills Unit/Time Management 05—06

Medical 07

Occupational Health & Safety Issues 07

Overseas Student Health Cover 07

Student Association 08

Legal Advice 08

Training Employment and Career Coaching 09

Transport 10

Equity and Welfare

Counseling Services 11

Emergency Services 11

First Aid 11

Harassment 12

Security 12

Diagram of Complaints and Appeals Procedure 13

Student Visa

Student Visa General 14

Campus Resources

Bookshop 15

Common Room 15

Quiet Room 15

Computer Labs 16

Email 16

Library 17

Page

Photocopying Facilities 17

CQU College Wireless Network 17

Academic Issues General

Attendance 18

Mobile Phones 18

Student Conduct 18

Student ID Card 18

Examination and Assessment

Cheating/Plagiarism 19

Finance

Fees 20

Refund Policy 20

Appendix

Appendix A Frequently Asked Questions 21

Appendix B Fire Safety Information 22

Glossary 23


ELP College Staff

03

Principal Administrator

Ms Susan Loomes AdvCert PM TAFE, BSocSc SCU, GradCertBusAdmin, CAHRI

Director of Studies English Language Centre (ELC)

Ms Clare Hattersley BA Sydney, GradDipEd. Wollongong

English Language Centre Teachers

Ms Gillian Barton BA, Macquarie, GCert TESOL, UTS, Cert IV, PVET Institute

Ms Delwyn Seixas BA Auckland University, RSA Cert. University of Cambridge, PG Cert Applied Linguis- tics USQ

Manager Learning Skills Unit

Dr. Ross Lehman Teach Cert Armidale, BA MEd USyd, EdD Utah State, Adjunct Professor CQUniversity

Learning Skills Unit Tutors

Ms Emily Langston-Stapp GradCert IV TAA, GradCert TESOL UNSWIL, Assos.Dip. App Sci Charles Sturt, Grad.Dip. Prof Writing UTS, BA MassCom MACQ

Ms Julia Doyle BA ANU (Cultural Studies), GDip Exp Therapies (Music) UWS, CertTESOL UNSW

Ed Pember CELTA, BA UNSW, MA (Applied Linguistics) UNSW

Campus Services Manager

Ms Lyndall Benton Cert III BusMgmt, GradCert Mgmt CQU

Student Advisor Coordinator

Mr. Robert Steyne GradDipCouns (Wesley Ins), B.Th. (S.C.D.), Cert IV Business Management

Student Advisors

Mr Shazhi Yaghi MIR, BA(PolSc) MQU

Ms. Sonia Chen DipLibInfoServices TAFE

Student Services Administration Assistant

Ms Anna Shakya

Library Manager

Ms. Amy Croft BA, GradDipGerman UWS, GradDipInfMgmt UTS, AALIA (CP)

Librarians

Ms Suzanne Munro BA UNSW, LibCert Syd Tech College, AALIA

Ms Helen Naman BEd, DipLib Russia, Grad DipInfo UTS

Ms Connie Pan BEng China, DipLibInfoServices TAFE, GradDip Info Mgmt UTS

Student Association Academic Advocacy and Support Officer

Ms. Sonia Saddiqui B. Socsci (Hons)

Mr. Niral Joshi MBA, Grad. Dip. Mgmt, B. Business

Student Guide Revised October 2012 04

Student Services

Student Services promotes a welcoming and exciting environ-ment, with a range of services and social events designed to assist your transition into university life and life in Australia,

The first vital activity for all new students is the New Student Orientation Program run each term before the commencement of classes.

Student Services endeavours to create a social environment for students and staff to mingle among themselves and build lasting relationships that extend beyond their time at CQUniver-sity. Participating in social activities, off-campus trips and popu-lar tourist attractions help break down barriers and build a sense of campus community.

Student Services will be your listening ear and work with you on how best to manage and solve any difficulties you may face.

Student Services also provides:

Accommodation advice

Confidential counselling and referrals

Student VISA advice

Student Services

Level 1,

400 Kent Street

Sydney NSW 2000

Email: [email protected]

Web: http://content.cqu.edu.au/FCWViewer/view.do?page=10464

Hot Phone: (02) 9324 5008

Emergency Contact (02) 9324 5000 (office hours)

Assoc. Dir. Student Services 0419 745 461

(After office hours 5pm—9am)

For detailed information please see the Critical Inci-dent policy located at:

http://policy.cqu.edu.au/Policy/policy_file.do?policyid=795

Students who require assistance with temporary and perma-nent accommodation should see the Student Association or a Student Advisor. For further information see the Accommoda-tion web guide:

http://content.cqu.edu.au/FCWViewer/view.do?page=11006

Real Estate agents should be contacted for finding rental property. The following websites may assist you in locating permanent accommodation:

www.realestate.com.au

www.gvasydney.com.au

The Renting Services Branch of the NSW Office of Fair Trading may be able to assist should you experience problems with your accommodation provider or have any general enquiries relating to renting or paying bonds.

Fair Trading Centre

McKell Building

2-24 Rawson Place

Sydney NSW 2000 Telephone: 13 32 20

www.fairtrading.nsw.gov.au

Accommodation

SUPPORT SERVICES

Collection from Sydney Airport is available for all CQUniversity Sydney students and dependants arriving for the first time in Australia or for students transferring from other CQUinviersity campuses. Please note a fee is chargeable for this services and payment is to be made at the time of pickup. At least 48 hours notice is required to organise this.

Students and dependants requiring this service should con-tact Sydney Student Services with correct flight details and airline arrival time, to ensure bookings are made in advance.

Should you have any further questions please don’t hesitate to contact us:

Phone: +61 2 9324 5008

Fax: +61 2 9324 5765


Airport Pick-Up

mailto:[email protected]




http://www.realestate.com.au/

http://www.gvasydney.com.au/

http://www.fairtrading.nsw.gov.au/



Learning Skills Unit

05

The Learning Skills Unit (LSU) provides free ongo-ing academic support to students and assists them in the development of skills to improve their academic potential.

Through one-to-one tutorials and small group seminars students can develop skills such as report writing, exam preparation, time manage-ment and research techniques.

All new students are expected to attend their series of six (two hour each) Academic Prepara-tion Program Workshops:

Researching

Referencing

Be Job Ready

Essay Writing

Report Writing

Oral Presentations

Appointments can be made by visiting the LSU office on Level 1,

400 Kent Street

Sydney NSW 2000

Phone: (02) 9324 5737


Hours of operation for the LSU are:

Monday to Friday, 9am to 5.30pm.

This is a free service provided to students by CQUniversity Sydney.

Refer to: http://content.cqu.edu.au/FCWViewer/view.do?page=10069

Key factors in managing your studies:

Read your course profiles as soon as you get them.

Attend all lectures and tutorials to keep up-to-date with course and assignment information.

Prepare for classes by completing readings and activities. Note any questions to ask the teacher. Remember, once you get behind, it is hard to catch up.

For every 1 hour of class time, you need to spend at least 1 hour for reading, and assign-ment and exam preparation. If English is not your first language, it is recommended you spend more time reading and preparing as-signments.

Take notes (in class and when reading) and write down any concepts you don’t under-stand and questions you have.

Re-read your notes and test your knowledge regularly to help you prepare for exams and assignments.

Start to prepare for your assignments and exams from Week 1, so you are not over-whelmed later.

Record your assignment due dates and exam dates in a diary. Plan when you need to visit the library and LSU.

Plan what you will need to do to start and complete your assignments. For example, if Assignment 1 requires you to write a report and reference two journal articles, you should plan time to find out about reports, referenc-ing and researching.

Visit the LSU for information and to make appointments for assistance with your assess-ment tasks and exam preparation.

Take breaks in your study. Take a 5-10 minute break after 40-50 minutes of studying. Sleep and diet are also important.

Reward yourself after study sessions to ease the stress and provide motivation for study with free time, special foods or a movie.

Time Management Study






Example: a time management weekly planner Week 7

Monday Tuesday Wednesday Thursday Friday Saturday Sunday

before 8am

8am - 9am

COIS Study

Work

9am - 10am ACCT

Lecture COMM Lecture

ACCT Study COMM Tutorial

10am -11am

ACCT Study

11am-12pm ACCT

Tutorial

12pm-1pm MGMT

Study MGMT Tu-

torial

Free time

1pm-2pm

MGMT Study 2pm-

3pm MGMT Lec-ture

COIS Lec-

ture 3pm-4pm

Free time

4pm-5pm

COIS Study

COMM Study 5pm-

6pm

COIS Tuto-rial

6pm-7pm COMM

Study

Work

Work Free time Free time

7pm-8pm Soccer

Training

8pm-9pm

Movies 9pm-10pm

After 10pm

Figure 1: An example of a completed Planner

Using a Time Planner

A planner will help you to organise the hours of your week so that you can balance all the activities you need to do.

On your planner, you should firstly record all work, lectures, tutorials and other commitments that have set times that you can not change.

Then you should look at what times are free and schedule in the best times for study and leisure.

Remember: It is important to make this planner realistic, so that it works for you. For example, it is im-portant to schedule leisure and free-time in your time planner.

06


All international students are required to contrib-ute to the Overseas Student Health Cover (OSHC) scheme. This provides health insurance for inter-national students and their dependants during their stay in Australia. Students may renew their OSHC for Medibank through CQUniversity College Sydney Campus: please see Finance at Level 1. Medibank is the recommended OSHC provider, however, other Medical Insurance companies may be used.

Students should collect their Medibank Private card from Finance approximately four weeks after payment.

Medibank Centre

32 Martin Place

Sydney NSW 2000

Phone: 132 331

www.medibank.com.au

Overseas Student Health Cover

Occupational Health and Safety (OH&S) Issues Evacuation Procedures

are shown at the end of

this handbook

07

International students must have OSHC (Overseas Student Health Cover) in order to ac-cess medical services. This is a compulsory visa requirement (refer to Overseas Student Health Cover in this guide).

Nearby medical services include:

George Street Medical Centre

308 George Street

Sydney NSW 2000

Phone: 9290 3477

CBD Medical Practice

70 Pitt Street

Sydney NSW 2000

Phone: 9231 1000

Women's Medical Centre

Benchmark Medical

No 2 Martin Place

Sydney NSW 2000

Phone: 8222 5900

Sydney Medical Centre

Level 1, HSBC 580 George Street

Sydney, NSW 2000

Phone: (02) 9261 9200

Medical

Appropriate Dress Code

Students are required to maintain an appropriate standard of dress.

Note: Thongs and bare-feet are not permitted under OH&S regulations.

Evacuation Procedures

It is important to know what to do in an emergency. Fire Safety Information and Evacuation Proce-dures are shown in Appendix C at the back of this guide. Fire drills are conducted during the year. Please be prepared to fully co-operate with staff during these times.

http://www.medibank.com.au/


Student Association

Legal Advice

Student Association offer students assistance with seeking information about legal matters.

Free legal advice can be obtained from the Legal Aid Telephone service on 1300 888 529 or visit a Legal Aid Office.

Legal Aid Head Office Sydney

Ground Floor

323 Castlereagh St

Sydney NSW 2000

Phone: 02 9219 5000 or 13 3677

www.legalaid.nsw.gov.au

Free legal advice can be obtained

from the Legal Aid

Office

08

Upon payment of course/tuition fees, students become members of Student Association. Stu-dent Association represents all students enrolled at CQUniversity Sydney. They provide the follow-ing services:

* Fax service

* Free Diary/Wall planners

* Academic advocacy

* Student lounge

* Student notice board

* Recreational activities

* Social Events

Academic, Advocacy and Support Services

Officers

Sonia Saddiqui & Niral Joshi

Phone/Fax: 02 9261 3038


Website: http://association.cqu.edu.au/sydney/

Location: Basement ,

400 Kent Street

Sydney NSW 2000

http://www.legalaid.nsw.gov.au/


http://association.cqu.edu.au/sydney/


Training Employment & Career Coaching (TECC)

09

TECC assists students and graduates with their career development through access to a range of employment and career oriented services. Each student is given a tailored career support plan based on their individual goals and needs.

Students who ‘register’ with TECC can benefit from services including:

One-on-one career coaching and planning focusing on personal career goals

Assistance with developing job seek-ing strategies and a personalised ac-tion plan

Help with CVs, Application Forms and Cover Letters

Involvement in community projects and volunteer industry positions

Professional Association information ses-sions

Networking opportunities with CQUniver-sity Sydney Campus affiliated and rele-vant professional organisations

On Campus “Be Job Ready” workshops, Covering relevant issues such as Resume Writing, Cover Letter writing, Searching for work and Interview skills techniques.

TECC strives to assist ALL students towards their chosen career goals.

To make a TECC appointment, please visit the Learning Skills Unit on Level 1 or phone (02) 9324 5737.

TECC

Level 1,

400 Kent Street

Sydney NSW 2000

Appointments available:

Monday — Friday

Or email:

[email protected]

Phone (02) 9324 5792

Tax File Numbers can be obtained through the Australian Taxation Office (ATO). A Tax File Num-ber is a unique number issued by the Tax Office. If you do not have a Tax File Number more tax may be withheld from your wages then neces-sary. For further information:

Australian Taxation Office :

13 28 61

Monday to Friday 8am-6pm

www.ato.gov.au

Or visit:

ATO

2 Lang Street

Sydney NSW 2000

Tax File Number

You must have a Tax

File Number when

starting or changing

jobs


http://www.ato.gov.au/


Transport

The closest train stations to the campus are Wynyard, Martin Place or Town Hall Stations.

Information about public transport in the local Sydney area can be found at :

www.131500.com.au

Or

www.cityofsydney.nsw.gov.au (use the ‘parking & transport’ link)

Or

www.cityrail.info

This is also a good site to visit for general infor-mation about Sydney.

Alternatively, telephone 131 500 to speak to an Operator at Sydney Transport who can as-sist with transport information and local trip planning.

10

http://www.131500.com.au

http://www.cityofsydney.nsw.gov.au

http://www.cityrail.info


Counselling Services are available by appoint-ment. This is a free and confidential service. Appointments to a Counsellor can be made through Student Services. Please see Student Services staff on Level 1,

400 Kent Street

Sydney NSW 2000

Other assistance may be found at:

Medibank Private (24 hour service)

Phone: 1800 234 601

Lifeline (24 hour emergency number)

Phone: 13 11 14

www.lifeline.org.au

BeyondBlue

www.beyondblue.org

Phone: 1300 22 4636

Reachout

www.reachout.com.au

New South Wales Domestic Violence Line

www.lawlink.nsw.gov.au

Phone: 1300 888 529

Sexual Assault Crisis Line / NSW Rape Crisis Centre

Phone: 9819 6565

Phone: 1800 656 463

www.nswrapecrisis.com.au

On-Campus

If first aid is required while on campus, students should contact Security located at the Ground floor. A staff member qualified in first aid will be called to assist with any first aid requirements.

Off-Campus

Should you require emergency assistance while not on campus, please telephone 000. This is an emergency number only.

For ill health contact a doctor or if urgent the emergency ward of the nearest hospital.

Counselling Services

First Aid

Emergency Services On-Campus

In the event of an emergency during College hours contact Security on the Ground floor.

Off-Campus

In the event of a life threatening or urgent emer-gency outside College hours, please dial 000. This is a free call from any landline, payphone or mobile and will connect you to police, fire or am-bulance. Some mobile phones require the user to dial 112, the international standard emergen-cy number. Consult your carrier if you are uncer-tain how to access the emergency network.

Emergency Contacts

During Office hours 9am– 5pm

Student Services 02 9324 5000 (Switch Board)

After office hours 5pm—9am

Principal Administrator NSW 0407 491 252

AD Student Services 0419 745 461

AD Finance and Admin 0438 157 904 Other phone numbers which may be of assis-tance during an emergency are:

Electricity Emergencies Energy Australia

13 13 88

Water Emergencies Sydney Water

13 20 90

Poison Information Line

13 11 26

Gas Emergencies AGL

13 19 09

EQUITY AND WELFARE

11

http://www.lifeline.org.au

http://www.beyondblue.org

http://www.reachout.com.au

http://www.lawlink.nsw.gov.au/

http://www.nswrapecrisis.com.au/index.htm


Students are advised not to carry large amounts of money with them at any time. Important docu-ments, such as passports, should be kept in a secure place at all times.

Security Guards patrol the campus throughout each day and evening, including weekends to ensure the safety of students. Security monitors the campus to ensure the campus resources are used by CQU College Sydney Campus students only.

Any security concerns or breaches should be reported to the Security Guard on the Ground Floor.

When reporting a security breach, please ensure the following information is provided:

the level of the building where the securi-ty is needed

the name of the person reporting the security problem

There are security cameras on all floors.

To reduce the incidents of theft please ensure personal belongings such as USBs are not left unattended.

Security

Harassment

Every student is entitled to work and study in an environment free from discrimination or any form of harassment, including sexual harassment.

Students subjected to any form of harassment by any individual or group of individuals are advised to report the matter to:

Student Services Manager

Dr Ross Lehman

Level 1,

400 Kent Street

Sydney NSW 2000

Hot Phone: 02 9324 5015

Email [email protected]

or

any Student Advisor (Student Services)

Phone: 02 9324 5008

Email [email protected]

Contact Student Services if you are subjected to

any form of harassment

12



Student Guide Revised October 2012 13

Diagram Of Complaints & Appeals Procedure at CQU College

Stage 1; Academic Problems/Other Concerns: First, try to resolve your concern with the staff mem-ber(s)/teacher, or other students, directly.

Problem Resolved—No further action taken

Stage 2: Problem not resolved at Stage 1. Speak initially with your Director of Studies, (Attendance, personal or other /general issues) who will assist by attempting to resolve the situation.


Stage 3: Problem not resolved at Stage 2 Complete the Formal Student Complaint Appeals form—Internal Pro-cess and then give it to your Director of Studies/Student Advisor . The Process to hear your appeal will then com-mence within 10 working days.


Stage 4: Internal Complaints & Appeals Committee In re-sponse to your formal notice, The Internal Complaints & Appeals Committee will be convened. The committee will include yourself and your representative, your Director of Studies/Student Advisor, an independent member and will be chaired by the Principal Administrator. Each party may be accompanied and assisted by a support person at any relevant meetings. A document detailing the outcome will be provided.

Stage 5: External Complaints process if the problem is not resolved at Stage 4. You can lodge an appeal against the decision of the committee. Student Association can assist you to contact the CQUniversity College Student Ombudsman an independent arbitration service to ar-range an external appeals committee.


Phone: 1300 362 072* within Australia

Phone: +61 2 6276 0111* outside Australia

Stage 6: Problem not resolved Stage 5. You can contact the external arbitrator for assistance or advice.





In accordance with student visa regulations, international students are required to:

Ensure a study load which will allow the stu-dent to complete their program within the stated end date of their COE.

Attend at least 80% of scheduled classes from the commencement of the College term (Week 1)

Work no more than 20 hours per week during term providing a work permit has been grant-ed

Advise DIAC (Department of Immigration and Citizenship) of change of program/enrolment, and change of provider

Advise CQUniversity College Sydney Campus of any change of address or other details within 7 days of the change. Changes can be made on your e-rolment, enquire at the Stu-dent Administration Counter on Level 1 if you require any assistance.

Renew a student visa before the expiry date

Successfully progress in academic studies. Students must pass a minimum of 50% of a normal full-time load per semester.

Maintain OSHC (Overseas Student Health Cover) This can be completed at enrolment and can be arranged on campus (see OSHC in this handbook)

International students, who do not comply with these regulations, may have their enrol-ment and student visa cancelled.

In order to renew a student visa, students will be required to pay the term tuition fee and OSHC, and then apply for an Electronic Con-firmation of Enrolment (ECOE) to extend their Student Visa.

Students with poor academic progress and attendance records may have difficulty re-newing their visa.

Student Visa General Information

STUDENT VISA

14


CAMPUS RESOURCES

Bookshop

The Bookshop aims to provide students with all required texts and stationery needs. The bookshop is located on:

Street Level,

400 Kent Street

Sydney NSW 2000

Operating hours:

Monday—Friday, 9.30am - 5pm

15

Quiet Room A quiet room has been set-aside for the stu-dents to undertake prayer, meditation, etc. It is located on:

Level 10 for males and Level 7 for females 400 Kent Street

Sydney NSW 2000

Kitchens for student use are located on:

Levels 4, 5, 7- 11,

400 Kent Street

Sydney NSW 2000

A common room with a microwave is located at Student Association in the basement.

Common Room

Café

The café is located on:

Level 3,

400 Kent Street

Sydney NSW 2000

Operating Hours:

Monday – Friday, 9.00am - 6.00pm.

.


Each enrolled student at CQUniversity College Sydney Campus has access to his or her own computer and email account.

Important College Information is communicated to students through the email facility. This infor-mation will ONLY be sent through your CQU e-mail address:

[email protected]

No private e-mail addresses will be used for Col-lege matters.

It is the student’s responsibility to become famil-iar with its usage and to check Email messages regularly.

Access your email by visiting the CQUniversity College Sydney homepage www.syd.cqu.edu.au and clicking on the MyCQU Portal or Student Webmail.

Computer Labs

Email

16

There are more than 450 workstations available free of charge to students enrolled at the Sydney Campus. Scanner, CD and DVD burning and printing facilities are also available.

All problems with login, email, internet, hardware and printing should be reported to IT Helpdesk on level 4.

Operating Hours: Monday to Friday 8.30am-6.30pm (8.30am-5pm during enrolment periods & term breaks).

A list of rules and regulations covering the

use of IT facilities can be found at http://itsecurity.cqu.edu.au

The use of computer labs, which are open as

per campus hors, 7 days a week, is limited to CQUniversity Sydney students only. You may be required to show your student card to gain access to the lab.

All official emails are sent to your student

account. No other accounts will be used for the purpose of contacting students.

500 free pages for printing are allocated to

each student each semester. Additional print-ing ia available for purchase from the cash machine on Level 4 and Level 3 in the library next to the photocopier. Printing & photocop-ying costs 5c per page. Australian Copyright Laws must be observed when photocopying.

Colour Printing is available at the IT Helpdesk

counter with $1 per page.

Requests for printer paper should be di-

rected to the Security Desk on the Ground Floof.

Smoking, drinking and eating are not allowed

in computer labs.

Be considerate to other students by keeping

conversations to a reasonable level.

Passwords—DO NOT give your password to

other students or friends to log onto a CQuni-versity Sydney computer/use a computer with your or any other student’s pass-word/student access code(s).

Access to and storage of inappropriate files

(warez, unauthorised copies of audio and video, software cracks, pornographic files and other illegal file) are not allowed.

Workstations will automatically log off after

being inactive for 20mins. You should ensure you save your work regularly. To ensure your emails and files are secure, please log off whenever you leave our machine unattended.

Saving your work—up to 100 megabytes of

space is available to you on the U:Drive. This allowance is controlled by the system and your U:Drive will be locked once you have exceeded your quota.

No system is foolproof. Please ensure that

you make personal backups of any important information, including assignments. CQUni-versity cannot be responsible for loss of data due to the automatic deletion of old files and emails.

CQUniversity Sydney reserves the right to

modify the facilities it provides without notice and to monitor usage in order to ensure the facilities function in a secure, efficient and effective manner.

ANY breach of CQUniversity Netwrok Rules and Regulations may result in:

Loss of privileges for a set period (and/or)

Cancellation of your access


http://www.syd.cqu.edu.au/

http://itsecurity.cqu.edu.au


Library Resources:

The library provides access to resources and expert assis-tance finding information relevant to your studies. We are located on level 3, and offer:

Books including prescribed and recommended readings, and supporting materials for courses taught at CQUniversity Sydney. We also offer the opportunity to borrow books from UNSW Library each term– ask Library staff after completing your enrolment.

Online resources including journal articles, e-books, online assignment help guides, all available through the library website:

www.library.cqu.edu.au.

Help including workshops and lecture visits to show you how to find information for your assignments. We also offer indi-vidual or small group appointments with friendly and profes-sional Librarians for more complex research assistance.

Entertainment including fiction books, DVDs, and daily news-papers.

Study space including PCs, printers, scanner, photocopier and wireless access. We also offer group discussion rooms which may be booked one or more days in advance.

Important Copyright Law

You may only photocopy 1 chapter or 10% of the pages of a book for study purposes. You are not allowed to copy a whole book. Photocopies of entire books may be confiscated by CQUniversity staff.

For more information, check the CQUniversity Copyright web-site (http://libguides.library.cqu.edu.au/copyright) or ask Library staff.

The Library is located on:

Level 3,

400 Kent Street

Sydney NSW 2000

Ph: (02) 9324 5746


See what Sydney Library offers – visit us or take a ‘virtual tour’:

http://libguides.library.cqu.edu.au/virtual-tours

Library

17

CQURoam is CQUniversity College 's Wireless networking technology that allows users to ac-cess CQU network services with your computer, laptop or mobile device without requiring physical network connections. The benefits of wireless access to the CQU network are many including:

Access to CQU network resources from the convenience of places where wired network is not possible, such as public areas like the cafeteria, library or the com mercial areas; and

Access to the CQU network with a laptop anywhere where there is coverage and have seamless access to the internet or the ability to check email.

Please be aware that the wireless access is not as fast as a wired connection and may not be suitable for large downloading or other network intensive applications. The wireless access points are available to both staff and students where you will need to use your domain username and passwords to access the CQU Network, as well as wireless enabled laptop or PDA with WPA (Wi-Fi Protected Access) drivers. Please see the Helpdesk for configuration instructions and wireless hot spot locations.

CQU CollegeWireless Network

http://content.cqu.edu.au/FCWViewer/view.do?site=410

http://libguides.library.cqu.edu.au/copyright


http://libguides.library.cqu.edu.au/virtual-tours


To comply with Australian Gov-ernment regulations relating to student visas, international stu-dents are required to attend at least 80% of all scheduled clas-ses.

Students should ensure they keep medical certificates to cover any absences as these are required by the College , and may be requested by the Depart-ment of Immigration and Citizen-ship (DIAC).

Medical Certificate should be taken to the Director of Studies (DOS) on Level 7, for processing.

Attendance records are kept for each course and these records

are monitored each week.

If satisfactory academic perfor-mance is not met, international students will be reported to DIAC (Department of Immigration and Citizenship) and will face pro-gram and visa cancellation.

CQUniveristy College Sydney stu-dents are expected to behave in a sensible and appropriate manner while on Campus. The use of abusive language or threatening behaviour, or the misuse of campus property will be treated in a serious manner and may result in suspension. Refer to the CQUniversity Student Charter for further information.


Attendance

Student Conduct

Student ID Card

Mobile Phones

18

Mobile phones must be switched off during lectures and tutorials.

Students will be asked to leave the class if mobile phones are not switched off.

As part of enrolment, students are issued with a Student Identifi-cation card. Student ID cards provide access to services such as computing and library facili-ties.

Entry to the campus and to sit examinations requires presenta-tion of your ID card. Students must carry ID cards on campus at all times. Students are required to produce their Student Identifi-cation Card upon request by a staff member or security.

Only students with current ID

cards and students who have applied to graduate, will be al-lowed on campus.

Replacement student cards are available from Student Admin-istration at a cost of $10.00 pay-able to Finance. See the Student Administration Reception Counter on level 1.






Cheating/Plagiarism

All forms of cheating and plagiarism will be treated as a serious

offence

19

For definitions of the terms ‘cheating’ and ‘plagiarism’, please refer to the CQUniversity College Handbook at:

http://glossary.cqu.edu.au/Glossary/index.jsp or refer to the glossary at the end of the guide.

All forms of cheating, plagiarism, copying, collusion or interference with another student’s academic work and performance will be treated as a serious offence.

Any incidents will be reported to the Director of Studies (DOS) on Level 7 who will take appropriate action.

http://glossary.cqu.edu.au/Glossary/index.jsp


Fees

Refund Policy All refunds are subject to the guidelines outlined in the CQUniversity Refund Policy. Students are strongly advised to consult the Refund Policy before:

withdrawing from a course

withdrawing from a program

In summary, the following guidelines should be noted:

Total Refund

Students will receive a total refund if:

the offer of a place is withdrawn by the university

the course or program is withdrawn by the university

the student’s initial visa is not granted (Offshore student only)

No Refund

A student, who for any reason withdraws after the published Census Date, is not eligible for a refund.

The refund policy is located at


The Refund Policy can be accessed at

http://policy.cqu.edu.au/Policy/poli

cy_list.do

FINANCE

20

Tuition fees are payable before the commence-ment of each term. Enrolment will not be con-firmed until all tuition fees for that term have been paid.

Tuition fees can be paid in the following ways:

Bank cheque/draft – made payable to

CQUniversity College.

Credit card – MasterCard, Visa, Bankcard,

American Express. Credit cards can also be used to make online payments through My CQU Central using your student login.

EFTPOS (maximum up to $1,000 unless prior

arrangements have been made with your bank)

BPay—continuing students only.

Note: ALL courses listed on a student’s e-rolment record at census date will incur financial liability for that term.

All enquiries about tuition fees should be di-rected to the Finance Department, Level 1.





http://policy.cqu.edu.au/Policy/policy_list.do










FREQUENTLY ASKED QUESTIONS Appendix A

21

Where can I find…

Teachers/tutors 400 Kent St—Level 7 and 1

Student Services 400 Kent St.—Level 1

Coffee Shop 400 Kent St—Level 3

Computers for Student use 400 Kent St—Levels 3 Library, 4 IT,5,7,8,9 and 10

Finance 400 Kent Street—Level 1

IT Helpdesk 400 Kent St—Level 4

Library 400 Kent St — Level 3

LSU (Learning Skills Unit) 400 Kent St.—Level 1

Photocopiers for Student use 400 Kent St—Level 3 and Level 4 IT

Sales and Recruitment 400 Kent St—Street Level

Student Association 400 Kent St. Basement Level

Student Kitchen Facilities 400 Kent St—Levels 4, 5, 7, 8, 9, 10, 11 and Basement

Student Administration 400 Kent St—Level 1

TECC (Training, Employment and Career Coaching)

400 Kent St- Level 1

Book Shop 400 Kent St—Street Level


IF YOU HEAR THE FOLLOWING ALARMS:

ALERT

ALARM Beep beep

Action: All wardens to respond. Staff to check immediate area for signs of danger and stand by. (Outside normal working hours immediate evacuation on sounding of the Alert Alarm)

Immediately

EVACUATION whoop whoop

ALARM

.

Appendix B

IMPORTANT FIRE SAFETY INFORMATION—400 Kent St, Sydney

Action: All staff and students evacuate via the

nearest exit and proceed to the assembly area.

22

Assembly Area


GLOSSARY

23

A complete glossary is available at http://glossary.cqu.edu.au/

ASSESSMENT: The work a student is required to complete to: fulfil educational purposes, provide a basis for a record of achievement or certification of competence, or permit grading. It is usual for students to be assessed on their individual achievement but in some cours-es group assessment may occur. Assessment tasks may include assignments, class tests, presentations, learning tasks, exams.

CENSUS DATE: Census Date is the last day to: withdraw from one or more courses without academic penalty; cancel your program with-out academic or Fee-Help penalty; apply for a leave of absence; change your citizenship status; change your Fee-Help payment option; make an upfront Fee-Help payment.

CHEATING: Dishonest conduct in assessment is cheating and a form of academic misconduct.

CONFIRMATION OF ENROLMENT (COE): A confirmation of enrolment is sent to new international students upon receipt of tuition fees and is required by DIAC (Department of Immigration and Citizenship) prior to issuing Student Visas.

DIAC: Department of Immigration and Citizenship, formerly DIMA (Department of Immigration and Multicultural Affairs).

ECOE: Electronic Confirmation of Enrolment form which is required by DIAC (Department of Immigration and Citizenship) to apply for a student visa.

EXCLUSION: A student is excluded when the College terminates the student's enrolment on the grounds of unsatisfactory academic per-formance and academic misconduct.

LEAVE OF ABSENCE: For a student, a leave of absence is an authorised break from study or deferment of study. A student may notify the College of their intention to discontinue their enrolment and may at the same time request leave of absence for a number of terms, indi-cating an intention to return at the end of the term. Leave of absence or deferment of study will only be granted in exceptional circum-stances for students on a student visa.

OSHC: Overseas Student Health Cover. Compulsory Health Insurance cover for international students in Australia.

PLAGIARISM: Plagiarism is the presentation of work, ideas or data of others as one’s own without appropriate acknowledgement. Severe penalties apply refer to: http://policy.cqu.edu.au/Policy/policy.jsp?policyid=198

SUSPENSION: A student may be suspended for a period of time from entering College grounds or using College services and facilities, including attending classes, using the library and accessing computers. This usually occurs as a result of student misconduct, which may include, but may go beyond, academic misconduct. Suspension need not prevent subsequent action against a student for misconduct. CQU College Statute No 4 (Student Discipline) 1999 describes circumstances under which suspension may occur.

TUITION FEE: A fee chargeable for the undertaking of a course within a program.

Appendix C

http://glossary.cqu.edu.au/



DISCLAIMER

Information provided within this document is considered to be true and correct at the time of publication. Changes in circumstances after time of publication may impact on the accuracy of this information. The publishers give no assurance as to the accuracy of any information or advice contained and will not be in any way, liable for the accuracy of information and the interpretation of the user.

cqu college handbook t312

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