Crafting UX of User Interface Messages
Post on 13-Jul-2015
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Crafting UX of :: User Interface Messages
~ vishal mehta :: ux designer ~
What is a User Interface? Its NOT JUST Bu9ons Blocks Forms Controls Images NavigaBon
What about Text, Language, Words, Messages?
Design for EMOTIONS
IT IS NOT COMPUTER TALKING TO A COMPUTER.
USERS ARE HUMAN. MESSAGES SHOULD BE HUMAN TOO!
End-users can be easily embarrassed or frustrated, first with committing an error, and then facing a cold, blunt error message. Lets reward them with designed messages that really contribute at least to their moods.
How do I design User Interface Messages?
1 KNOW YOUR AUDIENCE.
2 WIT, HUMOR, PUN, FLATTERY, SARCASM, METAPHORS ALL THE SMARTS!
3 RUN IT BY USERS. ITERATE, TEST, REPEAT.
In case your Internet connecBon is slow and theres a great amount of le transfer pending, Dropbox asks you to grab a Snickers!
While registering for Yahoo Mail, if you mistakenly enter a birth date thats in future
Balsamiq Mockups helps you prepare Dinner if you reach out their Help menu.
Etsy calmly asks you a rhetoric, if you start a conversaBon and have only your Email address. The again part is a killer!
GMail throws exclamaBon back to you when you try punctuaBon in your user name.
Fla9ery is indeed beauBful, proves Buer.
Snooze enough? Now wake up! Hootsuite knows of our mulB-tab browsing habit.
iContact shows crazy upside-down behavior if you try to visit a page thats not there!
Craigslist shouts about Craigs inability to match your typing speed, when you over-enthusiasBcally enter items.
Expedia is direct and prompt nice example of persuasion technique.
Even the Captcha is relevant to the pladorm either a celebrity or movie name. Wonderful connect.
This post describes the humor angle Everyday uses for their registered users.
On changing password, Twi9er shouts Woo hoo and reminds you of the number of applicaBons that spy on you with your approval of course. (Spy is the word I would have designed here actually!)
MASSAGE YOUR MESSAGE. TODAY!