craig harrison ~ front 9 restoration consultantsoftwashapolooza.com/class/22-c-r2-1.pdfthe best...
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How to Cash in on the Rust Removal Niche with F9
Craig Harrison ~ Front 9 Restoration Consultant
} At F9 University, We are NOT Power Washing Companies... We are HEALTH AND SAFETY Companies. We clean concrete to reduce slip and fall risks, we clean buildings to promote better air quality and we clean roofs to save shingles, kill mold and reduce air conditioning costs.
} F9 Groundskeeper is used to increase traction on outside surfaces (ADA, COF, PL). } F9 Efflo is used to remove slippery hard water stains and calcium deposits. } F9 BARC is used to rid surfaces of Hazardous Substances such as battery acid
stains.
} Of course, a byproduct of creating better traction or removing organic growth is that these surfaces look better too!
Welcome to F9 University!
Stucco Before Stucco After
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1. Boots: Rubber, steel toed work boots.
2. Gloves: Wells Lamont Latex Coated
3. Glasses: Polarized work better to cut through glare and see surface cleaner lines.
4. Respirator: 3M 6502QL Rugged Comfort Quick Latch Half Face Piece Reusable Respirator, with 3M Organic Vapor/Acid Gas Cartridge/Filter 60923, P100
Safety
} Digital pH Tester and pH test Strips: (Microessentiallab.com, Hydrion (9800) Spectral 0-14 PH.)
} F9 Spray Shield: Make Your Own from 2’x3’ ¼” plexiglass, suction handle and 36” weather stripping.
} Floor Tool with Xtra Aggressive Malgrit Brush } Adjustable Wand: Suttner St-53 and St-54 } Chemicals: F9 Double Eagle, F9 Efflo, F9 BARC and F9 Groundskeeper } Sealers: Various and Job Dependent } Surface Cleaner Selection: Adjustable Surface Cleaner or Adjustable
Tip Angles. Can add pressure relief, bleed into shroud. } Tip selection: M5 X-Jet Most of the Time } Water recovery equipment: Sirocco. Call Jerry McMillen
◦ Vacuum and Recovery Equipment (Vacuboom, Scupper, SC)
Hard Surface Restoration Tools
Some have two speeds, typically 175-350 RPM
◆ Used in a variety of ways: ◦ 1. To aggressively scrub severe oil stains and heavy buildup. ◦ 2. To aggressively scrub Ca (Calcium) and CaCo3 (Calcium Carbonate). ◦ 3. Will help the pre-cleaning process for severe Battery Stains. ◦ 4. Will help strip sealers and coatings.
➢The best brush is called the “Mal-Grit Xtra”. This brush is orange and is made by Malish Corp. The bristles are 0.070” and impregnated with 46 grit silicone carbide.
➢Get this from Southern Stain and Seal https://www.southernstainandseal.com/mal-grit-xtra
175 Floor Tool
} With only 4 different products, you have to ability to perform well over 140 different restoration processes. F9 products can clean almost every type of inorganic stain on almost every type of surface.
} We have created PROCESSES, SYSTEMS and FLOW CHARTS that you can use in the field. Our approach lets you clean things better, faster and cuts down the amount of different chemicals you need to carry on your trucks.
} These PROCESSES can be applied to almost every surface, including: Concrete, Bricks, Pavers, Tile, Stone, Stucco, Asphalt, Vinyl, Windows, Shingles, Roofs, Window Frames and more….
} All of these PROCESSES, with dilutions, applications and procedures are tied seamlessly into as easy-to-follow restoration manual called the F9 Cookbook.
Advantages: Using F9 Products and Processes
} Product: F9 Double Eagle:
} “Double” as in used in 2 Ways Depending on Your Purpose. } ◦ 1. Degreasing/General Cleaning: For cleaning oils, hydrocarbons, food stains,
tire marks, general surface accumulations. Also use for pre-cleaning concrete in preparation for the F9 Efflo Process, F9 BARC Process or F9 Groundskeeper.
◦ 2. Neutralizing other products such as F9 Efflo, battery acid or just neutralizing concrete before sealing.
◦ Notes: For super heavy duty oils or battery stains, it may be helpful to use the “Floor Tool Process” to agitate and scrub. (You can learn this in the Hands-On Training at our 2 day classes).
◦ In some cases you might use F9 Double Eagle a couple of different ways on the same stain. For instance, you might use it to degrease or pre-clean concrete. If you have calcium and treat these stains with F9 Efflo, you would then come back and use F9 Double Eagle as the Neutralizer.
◦ Benefits of F9 DE: Very fast dwell times and cuts oils like butter. Save time and chemical on your job.
Step 1: F9 Double Eagle Process:
} Product: F9 Efflo (Efflorescence and Calcium Remover):
} Used in Several Ways Depending on Your Purpose. }
•1. For cleaning calcium, calcium carbonate, mineral stains and increasing the COF in Slip and Fall areas.
•2. For cleaning copper stains.
•3. For removing mud and red clay stains.
•4. Use for “Fog Coat” (Learn in Hands-On Portion at our 2 day class).
•5. Excellent prep for concrete coatings.
•Follow the “Efflo Process Stain ID” listed in the Surfaces’ CHART to learn how to apply the product for that particular application.
Step 2: F9 Efflo Process:
} Product Used: F9 BARC:
} Used in 3 Ways Depending on Your Purpose. } ◦ 1. For cleaning orange battery acid stains, fertilizer rust, snow plow
blade rust marks and other heavy rust.
◦ 2. For cleaning irrigation rust stains.
◦ 3. For removing rust stains from metal fixtures or pyrite.
◦ Follow the “Barc Process Stain ID” listed in the CHART to learn how to apply the product for that particular application.
Step 3: F9 Barc Process
Product: F9 Groundskeeper
Maintenance Cleaning Made Simple and Easy
DESCRIPTION } F9 Groundskeeper is a highly buffered low pH hard surface maintenance cleaner to use after your
initial degreasing, pre- cleaning or just hot water washing. F9 Groundskeeper has wetting agents and surfactants to help cut through contaminants. F9 Groundskeeper can be used on concrete, bricks, pavers, tile, most stone and other hard surfaces.
Application Wet Concrete. Spray on at 10:1 to 20:1. Agitate if Necessary and Surface Clean
ADVANTAGES } Reduces Time Spent On The Job by 20-40% } Surface Stays Cleaner Longer vs. High pH Products } Quickly Removes Contaminates
Read Technical Data Sheet for Specific Instructions
Use F9 Groundskeeper For Maintenance, Demo’s and to Make Your Concrete “Pop”
F9 GK will Demo Over ANY Other Product!
Example of Using Double Eagle and Re-Cleaning With Groundskeeper For Maintenance Accounts
Cleaned with 5:1 DE, then 10:1 Groundskeeper
The F9 Cookbook is more than just directions or instructions on how to remove a stain or combination of stains. The F9 Cookbook is a complete system of Processes that have been proven over and over through decades of use.
Through the use of these Processes we have achieved results far superior than any other manufacturer’s products or combination of products.
The Flow Charts in the Cookbook break down almost all exterior inorganic staining issues into an easy-to-follow format.
Our goal is to give you an advantage, separate your company from your competition and help you become an indispensable asset to your clients.
NEXT: How to Use The F9 Cookbook
Let’s Get into the F9 COOKBOOK: The Experts Guide to Exterior Surface Restoration, Cleaning and Maintenance
Steps 1-3 1. Identify the Layout 2. Identify the Surface 3. Identify your Chart
Example: Oil, Copper Stains and Irrigation Rust Stains:
Sales: How Do I Sell Rust or Battery Stain Jobs?
Two very common questions I get is how to sell rust or battery stain removal jobs. Battery Stain Sales Track:
Battery stains are unlike any other stain a homeowner could have. Battery stains are 31-50% sulfuric acid in concentration and even though concrete is alkaline, it does not have the power to neutralize those stains. So, the acid remains active for many years. Every time it gets wet, the water reactivates the acid, which dives deep into the concrete and spreads on the surface. This is why you see the orange battery burn run down the concrete. EPA, storm water compliance and regulatory officials consider these stains hazardous, corrosive, toxic and carcinogenic. Even when dry, the particles can be kicked up in to the air, leading to respiratory issues. It can also be tracked in the house, carpet, etc (this is where I ask the homeowners if they have walked through it and then walked into their house... if they have, I will recommend to have their tiles and carpets cleaned). So, the active battery stains can eat through an entire 6" slab of concrete, promoting premature deterioration of the concrete slab, ultimate leading into a tear out and replace situation. Maximum fines for homeowners who have hazardous stains going into the storm drains can be up to $37,500 PER DAY.We can fully neutralize the battery stains, turning the sulfuric acid into sodium sulfate, which is as non toxic and benign as table salt. (You do this by putting down F9 Double Eagle Degreaser at 8:1) The stain will be put in check and never reactivate again or cause damage to your concrete unless you get more acid on it. Note: White stains from the concentrated battery acid will remain, and you can normally get 85-95% of the remaining orange acid burn (realistically you'll get 95-99%). The concrete will be clean, bright and much newer looking."
EDDM We Use, Front
EDDM We Use, Back
} Rust will damage and oxidize the surface it is formed from.
} Rust will continue to harden over time and become more difficult to remove.
} Other rust removers will etch the concrete, permanently removing the cream and leaving a “scar.”
} The only other options to remove the rust (on concrete/hard surfaces) is to grind, sandblast, bead-blast, scarify, coat, or tear out and replace.
} All these options result in damage or are more costly than hiring an F9 Professional.
How to Sell Regular Rust Jobs
} Golf Courses-cart barns have orange stains everywhere, especially at their charging stations
} Schools, Universities, Cities, Parks and Recreational Facilities } Airports- golf carts taxi up and down the runways. Lots of battery burn. } RV Lots and Car Dealerships- use golf carts and their batteries stain under cars. } Government and Military Agencies } Hotels/Motels/Resorts-have concrete, pool decks and golf carts
} Property Management Companies
} AAA } Vacation Resorts } Manufactured Housing Developments } Storage Facilities
} Retirement Communities and Country Clubs- http://www.activeadultliving.com/
-Homeowners own golf carts which leave acid burn on driveways. Some are forced by HOA to clean stains. You will also remove tire marks and oil in the process of an F9 restoration.
} Any property that has metal furnishings that rust. -Just about everyone is a potential client!
Where to Find Work with Rust Removal Now!
Golf Courses
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} Campgrounds-leave brochures in main office. Many RV campground’s residents use golf cart for transportation.
} Contractors- get referrals from them } Landscape Companies- their carelessness can be your good fortune when they
spill fertilizer on concrete. Good place to get leads. } Pool Companies- get referrals from them to clean pools } Pool Supply Companies- put up ads in their facility for leads for referrals } Pool Deck Companies-need F9 contractors to clean their pool decks before
they reseal } Handy Man Businesses- good for referrals } Car Detailing Businesses- good for referrals } Carpet Companies- good for referrals } Boulder and Stone Companies- good for referrals. } Painting Contractors- good for referrals
Not Only Can You Look for Business Yourself, You Can Also Network and Get Leads From:
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} Under trash containers- almost every property has rust. } Outside mail boxes, newspaper stands and bike racks.
} At strip malls and parking lots, battery acid “rust” can be found on the sidewalks and curbs. } Food courts and many retail outlets have gates and fences that can produce rust under them. } The parking lot street lights can get rust on the bases and concrete posts used to hold them in. } Hardware stores, plumbing outlets and building material stores have racks outside. Many hold metal
items that rust on their store fronts.
} Commercial buildings and retail centers have the water spigots and down spouts that create rust.
} Commercial buildings and retail centers have lighting fixtures and other metal sources that produce rust.
} Retail stores may keep their shopping carts outside which can rust and stain the concrete. } Loading docks usually have quite a bit of rust. } Carwash bays have rust and soap scum. F9 is excellent on the soap scum too. The wands produce
rust on the siding.
} Use F9- Become Indispensable!
Other Common Areas to Find Rust
Irrigation Stains Before Irrigation Stains After
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} What's the most beneficial thing we do as power washing companies? Help REDUCE THE INCIDENCE OF SLIP AND FALLS AND INCREASE COF (COEFFICIENT OF FRICTION)! When someone slips or trips and falls at a person's home, outside a store, or on a sidewalk, one of the most common questions is: "Who's responsible?" Premises liability is the legal responsibility that property owners have for injuries that occur on their property due to slip and fall accidents. If a person slips, trips, or falls as a result of a dangerous or hazardous condition – such as a slippery concrete – the property owner may be fully responsible. In general, property owners are held accountable for falls that result from ice, snow, and other slippery conditions on their property such as calcium stains, mold accumulation etc. The measure of how slippery a surface is, is called Coefficient of Friction (COF). Other dangerous conditions include sand accumulation, oils, grease, soda or other build ups that create a slippery layer on the concrete. There are five major causes for slip-and-fall accidents: 1. Lack of slip resistance on walking surfaces 2. Poor walking surface conditions 3. Poor visibility 4. Lack or poor condition of handrails and guardrails 5. Poor accessibility
Changing Gears: Health and Safety Cleaning
} Slip resistance is generally measured by defining the Coefficient of Friction (COF) between two surfaces. An example is the relationship between a shoe and a floor surface. There are two COF measures:
} • Static – The force necessary to start a body moving
} • Dynamic – The force necessary to keep this same body moving
} In the U.S., the static COF is the customary method of measuring slip resistance. The COF is generally measured between 1.0 for very rough surfaces (e.g., sand paper) and extremely slippery surfaces at 0.0 (e.g., water on ice). The American National Standards Institutes’ (ANSI) A 1264.2-2001 “Standard for the Provision of Slip Resistance on Walking & Working Surfaces” suggests a Static COF of approximately .05 for walking surfaces under dry conditions.
What is Slip Resistance?
DID YOU KNOW ? } For every $1.00 spent on Floor Care, Supermarkets spend $3.00 for Slip & Fall
claims. } Among seniors, slips and falls are #1 cause of accidental deaths. Every 18 seconds a
senior citizen is admitted to hospital from a slip and fall injury. } Slips and Falls kill more workers than all other combined forms of workplace
accidents. } Compensation and Medical cost from employee Slips & Falls total approximately $70
Billion yearly. } One in three serious bone breaks for seniors result in death within one year of the
accident. } Most major companies allocate $50,000 anytime there is a slip and fall on their
premises so as to deal with the issue. } According to OSHA and The American Disabilities Act: Passed by congress in July
1992,Title III notes: For all business open to the public, flooring and walkways should have a friction coefficient of .60 or above and ramps should have a friction coefficient of .80 or above. There arepenalties for failure to comply (up to $50K first offense) and tax benefits for businesses that take steps to comply
Some Statistics on Slip/Falls(Also use this on your websites)
EDDM We Use: Front
EDDM We Use: Back
} F9 BARC: Other Uses ➢ Clean Carwash Bays ➢ Remove Black Streaks from Siding that are Not Organic ➢ TPO Membrane Cleaning: We are approved with Carlisle ➢ Trex Deck Cleaning: We are recommended by the Manufacturer ➢ Aluminum Cleaning but not Polished Aluminum like Diamond Plate ➢ Wheel Cleaner ➢ Boat Cleaner, Including Fiberglass Hull, Upholstery and Chrome ➢ Stainless Steel Cleaner ➢ Wood Cleaner
➢F9 Efflo: Other Uses ➢ Can Aid in Removing Some Rust Stains (from Metals) ➢ Prep Concrete for Coating or Stain and Seal ➢ Improve the COF
➢ For any of the above methods please call 855-803-1133
Fertilizer Rust
Fertilizer Rust After
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} A National Force of Pressure Washing, Window Washing and Soft Washing Companies who use F9 BARC for their rust removal and restoration needs.
} Through the use of our highly visible search engine rankings, we turn prospects into customers for our Authorized Applicators. By linking Front 9 Restoration’s website into your rust removal webpage and by you linking 3 keywords back to our before/after picture galleries, you will “Piggy Back” on our SEO. Your business website can normally be seen on the first or second of google in about a week from the date we complete the cross-link.
} This creates a Win-Win! Our Applicators use the best technology available, get FREE LEADS through our website and superior search engine rankings Currently the F9 website is generating $25,000+ in leads per week for our Authorized Applicators.
} These leads are primarily formed from customers looking to find a product to clean rust and then our website turns them into customers for the F9 TEAM.
What is the F9 TEAM?
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Search Engine Optimization
} Front 9 Restoration is on the first page almost every search in EVERY SINGLE CATEGORY. Last year we gave out approximately 2 Million Dollars in leads through our website.
Search Engine Rankings as of 4-10-18
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} Training Through F9 Videos and Use of the F9 Cookbook
} Craig’s Personal Cell # for Emergencies } On-The-Spot Stain Diagnosis Through Picture Text.
} Business Listing on www.Front9Restoration.com with 10 Cities you do Business in for SEO Purposes
} “Piggy Backing” From Front9 Website SEO. Your Business Will Be on the First or Second Page of Search Results in about a week. Many businesses pay $2000-$5,000 a year for this alone!
} Crosslinking of Your Website and Rust Removal Webpage.
} Pictures for your website and use of the F9 Authorized Applicator Logo.
} List of “Who to Sell to and Market to.”
} Plan for “Networking with Golf Cart Dealers and Gaining Referrals.”
} F9 Video to Embed on Your Rust Removal Page and Use of “F9 Authorized Applicator” Logo
} Listing on our F9 Locator so Customers Can Find You Immediately.
Benefits for Using F9 and Becoming Authorized
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} Step 1: Make sure you meet the preliminary qualifications for the program. You must own the business, have insurance and have professional equipment to do the work. A pressure washer, surface cleaner or soft washing system is required. You will also need a website.
} Step 2: Read the “How-to-Become an Authorized Applicator” page located under “F9 University” on our website. Fill out the Online Applicator Form.
➢ Step 3: Purchase a minimum 1 case of F9 BARC from Your local Dealer and fax your proof of purchase to Front 9 Restoration.
} Step 4: Publish your rust removal page and link at least 3 key words to Front 9’s website.
} Step 5: Front 9 will set up your business listing, add up to 10 cities you do business in and we’ll link up to 10 webpages you have. This is called “Cross-Linking” and is very powerful in the search engine world.
} Step 6: Learn from our online videos and go to work! You will get my personal cell phone number for on-the-spot stain diagnosis, ask for expert advice or to call me because you miss me.
How to Become F9 Authorized
Any Questions?
Cleaning and Restoration with F9 Pays!!