craig j. maas resume

Craig J. Maas ACCOMPLISHED EVENTS, PERSONNEL, FOOD & BEVERAGE LEADER PROFESSIONAL ACHIEVEMENTS Profit and Loss Budgeting and forecasting revenue from $300,000 to $6,000,000 Provide guidance to managers in the areas of budget control and profit enhancement Create, oversee, and incentivize sales and budget competitions Profit and loss analysis, review, and troubleshooting Multi-Unit Management – up to 11 accounts Full participation in RFP assessment, evaluation, planning, and response Food and Beverage Management Transition team leader for multiple openings, and closings of accounts Overall leadership of restaurant operations, including scheduling, cash handling, inventory, ordering, training, and guest satisfaction Event management from sales process to successful execution, including high-end private wedding Weekends to a modest continental breakfast Full menu development and costing Training and Development Conduct full location quality control and operating procedure audits Conduct audit follow up meetings and implement problem solving strategies Created an inclusive training program for seasonal staff of more than 300 people Key member in the creation of new policies and procedures, including implementation Created digital seating charts and accounting practices Training in Preventative Service certified trainer Serve Safe certified trainer Leadership Change agent through multiple company change initiatives, ensuring employee implementation Strong Leader of several diverse teams with unique personalities Member of operations management team EMPLOYMENT HISTORY A’viands, LLC District Manager August 2006 – June 2016 Roseville, MN Glacier Park Inc. Restaurant Operations Manager May 2005 – August 2006 Columbia Falls, MT Holiday Inn Hotel Outlet Manager December 2002 – October 2004 St. Louis Park, MN EDUCATION Hennepin Technical College — Brooklyn Park, MN Diploma, Culinary Arts, 1996 TECHNICAL SKILLS MS Office Suite Planning and Prioritizing Troubleshooting Restaurant Point of Sale Programming Critical Thinking Project Management & Implementation AWARDS 3 x Outstanding Field Support–A’viands Eagle Scout Award of Excellence–Stuart Anderson’s Restaurants Perfect Attendance & Prep Tech Award–Hennepin Tech 320 #8 Ford Road St. Louis Park, MN 55426 cell: 612.289.0557 email: [email protected]

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Craig J. Maas

ACCOMPLISHED EVENTS, PERSONNEL, FOOD & BEVERAGE LEADER PROFESSIONAL ACHIEVEMENTS Profit and Loss

Budgeting and forecasting revenue from $300,000 to $6,000,000 Provide guidance to managers in the areas of budget control and profit enhancement Create, oversee, and incentivize sales and budget competitions Profit and loss analysis, review, and troubleshooting Multi-Unit Management – up to 11 accounts Full participation in RFP assessment, evaluation, planning, and response

Food and Beverage Management Transition team leader for multiple openings, and closings of accounts Overall leadership of restaurant operations, including scheduling, cash handling, inventory, ordering, training, and guest satisfaction Event management from sales process to successful execution, including high-end private wedding Weekends to a modest continental breakfast Full menu development and costing

Training and Development Conduct full location quality control and operating procedure audits Conduct audit follow up meetings and implement problem solving strategies Created an inclusive training program for seasonal staff of more than 300 people Key member in the creation of new policies and procedures, including implementation Created digital seating charts and accounting practices Training in Preventative Service certified trainer Serve Safe certified trainer

Leadership Change agent through multiple company change initiatives, ensuring employee implementation Strong Leader of several diverse teams with unique personalities Member of operations management team

EMPLOYMENT HISTORY A’viands, LLC District Manager August 2006 – June 2016 Roseville, MN Glacier Park Inc. Restaurant Operations Manager May 2005 – August 2006 Columbia Falls, MT Holiday Inn Hotel Outlet Manager December 2002 – October 2004 St. Louis Park, MN

EDUCATION Hennepin Technical College — Brooklyn Park, MN Diploma, Culinary Arts, 1996

TECHNICAL SKILLS MS Office Suite Planning and Prioritizing Troubleshooting

Restaurant Point of Sale Programming Critical Thinking Project Management & Implementation

AWARDS 3 x Outstanding Field Support–A’viands Eagle Scout

Award of Excellence–Stuart Anderson’s Restaurants Perfect Attendance & Prep Tech Award–Hennepin Tech

320 #8 Ford Road St. Louis Park, MN 55426 cell: 612.289.0557 email: [email protected]

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