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Create agility by tearing down the silos in the supply chain of your SAP-run businessApril 25 - 2013 Prague Richard den Ouden Director Every Angle Software Solutions [email protected] Mobile: +31 6 511 84134

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“Create agility by tearing down the silos

in the supply chain of your SAP-run business”

April 25 - 2013 Prague

Richard den Ouden

Director

Every Angle Software Solutions

[email protected]

Mobile: +31 6 511 84134

Welcome – let’s start with some questions ..

How do you align supply and demand in daily operations?

Sales/customer service

● Backorders => what is the root cause? Availability?

● Critical orders => how to prevent future backorders?

Production planning

● What is really need (when? How much?)

● Prioritize planned order & production orders

● Cancelled overplanned quantities

Purchasing

● What is really need (when? How much?)

● Prioritize purchase requisition & purchase orders

● Cancelled overplanned quantities

….Or is everybody only focusing on local KPIs (doing my job)

and ‘isolated’ business functions?

1

The Functional Silos in the supply chain

2

Purchasing Manufacturing

Sales

Marketing

Customer

service

Quality control

Forecasting &

Demand

management Finance &

controlling

Warehousing

(inbound/storage/outbound)

Introduction Every Angle 1

Live software demonstration 2

Summary & discussion 3

Agenda

Who is Every Angle Software Solutions?

■ International software company with

HQ in NL

■ 16 years of experience Business

Performance Management based on

SAP ERP

■ Thought leader in „in Memory“

technology

■ SAP certified since 2001

■ Mature product, used by more than 70

SAP customers in more than 40

countries globally

■ Expansion AMERICAS, Asia, Pacific

■ GARTNER : „Cool Vendor 2011“ in the

SAP Ecosystem

4

What is Every Angle?

● “Every Angle” from Supply Chain

business process analysis perspective

● Very flexible solution which helps you to

gain more visibility across your Supply

Chain

● Quick “time to value” due to build in logic

and out of the box content

● “Every Angle” from technical

perspective

● plug & play

● Adopt to customer specific processes

and Data (Z-Tables)

● Can be easily enhanced with customer

specific fields (Z-Fields)

● Every Angle is not only “another

reporting” tool, but an analysis solution

meant for operational reporting

5

Process experts Analyse results and detect

performance bottlenecks

Define improvement actions

2

Define KPIs

and targets 0 Top management

Strategic KPIs

Measure and

compare with targets 1 Management

Operational KPIs

Closed

Loop

Time &

budget

Different IT for

different purposes

Details,

ad hoc,

variance

Execution Execute, Improve and

facilitate actual action

on the floor

3

Information Provisioning for target groups

6

Management

Operational KPIs

Measure

Top management

Strategic KPIs

BI / BW

ERP

Reporting & Analytics Display layer

Execution

Improve

… is challenging for IT & business due to data volume,

flexibility, agility to cope with the daily changing requirements…

Process experts

Analyse

7

SAP

SAP

Management

Operational KPIs

Measure

Process experts

Analyse

Execution

Improve Actions

Top management

Strategic KPIs

BI / BW

ERP

Reporting & Analytics Display layer

… leads to „Self Made“ Solutions (ABAP, Z-reports, Excel,

including all related risks (costs, reliability, time, …)

8

RISKS

Maintainability?

Security?

Reliability?

Scalability?

Dependency on

few persons?

(Hidden) costs?

SE16

Zreports

ABAP

‘Self made’ Operational Performance Management

SAP

SAP

Management

Operational KPIs

Measure

Process experts

Analyse

Execution

Improve Actions

Top management

Strategic KPIs

BI / BW

ERP

Reporting & Analytics Display layer

Every Angle is the sweet spot: Plug&play solution for

operational analysis/reporting (out-of-the-box content for SAP ECC)

Improvement

Action lists

Operational KPI

Measurement

Process Analysis

Standard

content

Ad hoc analysis

9

SAP

SAP

Some enthusiastic customers…

Manufacturing (discrete, process, pharma/food, high-tech, ..)

Wholesale, Retail & Fashion Energy & Utilities

10

… and the direct and derived value they gained

from Every Angle Stock level reduction 16 %

Reduction 2 FTE + 100 days consulting

50% reduction data pollution

Increased end user appreciation of SAP

Stock level reduction 8%

Service level improvement 12%

20% efficiency improvement in production

Reduction of Working Capital with 4%

Big improvement of SAP data reliability

“What it understands and this is the key between Every Angle and

a lot of competition is the cross-process supply chain elements.” Sean Culey

11

Customer case 1: Tommy Hilfiger

Characteristics

● One European SAP AFS system

● Large data volume (> 150 million SD documents in SAP DB on SKU level)

● Long lead times (manufacturing in Africa and Asia)

Every Angle usage

● Monitor backorders (sales)

● Improve master data

● Prioritize PO (air freight) and check PO creation and delivery status

● Support of new seasons (order book intake => delivery & billing)

Benefits

● Improved availability => customer satisfaction & reduction lost sales

● Less air freight costs

● Quote: “We are super happy with the Every Angle tool. We actual had a meeting

today with several members of our Senior European management team and they

were really impressed with what we have accomplished so far. We now have supply

chain transparency we never had before (nor dared to dream of)”

Rudy Boogaard (VP Supply Chain)

12

Customer case 2: implementation at BASF

13

Characteristics

● One Global SAP GTS system

● Compliance for all inbound (purchasing) and outbound (sales)

● Standard reporting is slow (on-line) and not flexible

Every Angle usage

● Check master data

● Analysis of compliance process

● Monitor status of licenses (export)

● Provide operational KPIs for management

● Support internal compliance processes

Benefits

● Improved processes

● Ad-hoc reporting capabilities

● Improve compliance

● Significant time savings (replacing old manual data collection & transformation

processes)

Customer case 3: Live demo at Swarovski

14

Characteristics

● One large global SAP ECC system (> 2 million material numbers)

● SAP was implemented more than 15 years ago

● “Gap” between global headquarters (Austria) and local business departments

(knowledge, SAP usage, priorities)

Every Angle usage (2 week Live Demo-project in January 2013)

● Windows server was provided by Swarovski IT in SAP data center

● 1 day installation

● Data extraction from SAP Q-system (copy of PRD)

● Data quality checks (master data, order pollution)

● Analysis of supply chain processes

● Interactive workshops with business process experts / process owners

● Workshop/presentation for management, IT & process owners

Next steps

● Start of Every Angle implementation in March 2013

● Linkage of Every Angle to SAP PRD

Introduction Every Angle 1

Live software demonstration 2

Summary & discussion 3

Agenda

Architecture

Characteristics of Every Angle architecture

● EAXtractor: data extraction using SAP Certified Function Module.

● EAServer: Built-in business process logic and SAP ERP knowledge.

● EAClient: Thin-client desktop Windows application

● EA DLL: integration with SAP GUI (ZEA03), DW/BI tools (e.g. SAP BW/BO)

SAP R/3 or

SAP ECC

(Virtual) Windows system

Every Angle

Extractor

Every Angle

Server

Every Angle

Clients

EA DLL

XLS, SQL, CSV

ODBC

SAP GUI (ZEA03)

16

Server: Live intelligent objects

17

17

Tables and indexes

Objects and pointers

Every Angle Order Network Calculation

18

SITE 1200 - Dresden SITE 1000 - Hamburg

SO

Su

pp

lie

r p

rob

lem

PO

Raw materials

WO

Final product

WO

Packaging Sales order

Box Leaflet

Flask …

Raw materials

TO

Dis

sa

tisfie

d c

us

tom

ers

?

End-to-End Supply Chain

Analysis

on thousands of detailed

order lines

ZEA03: Angle Tree (viewing users)

Every Angle @ BASF 14.09.2011 19

ZEA03: Angle Display in ALV grid

Every Angle @ BASF 14.09.2011 20

Demonstration

Master data

● Address info (vendors, customers)

● Material master

Stock

● Overall stock values (split by stock status. Location, material type, etc.)

● Stock allocation (needed? demand?)

Sales

● Open orders

● Lost sales (cancelled orders)

● Closed sales orders (qty/value and delivery reliability in %)

Sourcing and planning processes

● Purchasing

● Production

● Quality inspection

Backorders and priorities !!

21

Introduction Every Angle 1

Live software demonstration 2

Summary & discussion 3

Agenda

Summary ● Every Angle is a STANDARD SOLUTION for operational Analysis based on SAP ERP

● 99% out-of-the-box => plug & play within 1 day

● No modeling => EA derives the business processes directly form SAP customizing

● Focus on ‘end-to-end’ supply chain Processes

● Built-in SAP ERP knowledge & business process logic (e.g. bottlenecks)

● “Solution for Business” and to enable better decisions on operational questions to become

proactive than reactive

● Replacing

● Static (expensive) ABAP Reports or SE16… running directly on SAP ERP

● Advantages

Business IT

• Supply chain performance improvement (service level, inventory level, flexibility)

• Efficiency improvement (less time for corrections and low value adding activities)

• Transparency on detailed level • Become independent from IT

• Standard solution (no risk/impact) • Improves SAP DB performance

(reduction online query load) • Increase COMPLIANCE • Supports “Single Source of Truth” • No Data Manipulation as no data

modelling • Free up time to focus on IT related

topics

23

Discussion?

● How do you align supply and demand in your daily operations?

● What tooling do you have available to get relevant information out of SAP ERP?

● How to make sure this information is used

● By the right people

● The right way

● The right time

● How to get from reactive behavior to pro-active behavior

24

Potential next steps

25

Live

Demo

(2 weeks)

Implement

(2 months)

Rollout and

Embedding

(ongoing)

● Purpose

● Proof point for technical

promises (up and running in

3 days)

● Proof point for functional

promises (visibility across

supply chain in SAP ERP)

● Proof point for enhancing

data, data model and

calculated fields

● Proof point EA is for

Business and creates value

for the business

● Purpose

● Deliver the value of EA

against clear defined USE

CASES

● USE CASES create direct or

derived added value for

customer which supports a

Business Case

● Business can work Every

Angle and will use it in daily

operations

● Purpose

● Embed Every Angle as

standard solution for

operational analysis across

the organization

● Roll out to all interested

divisions, affiliates,

production sites

Richard den Ouden Director Every Angle Every Angle Software Solutions Email [email protected] Mobile: +31 6 511 84 134 www.everyangle.com

26

Disclaimer

SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®, PartnerEdge, and other SAP products and services mentioned

herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other

countries all over the world. All other product and service names mentioned are the trademarks of their respective companies.

Wellesley Information Services is neither owned nor controlled by SAP.