create value for your organization with an answering service

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Creating Value For Your Organization We live in a world where we are challenged to increase revenue, reduce costs and increase customer and employee satisfaction with less.

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Page 1: Create Value For Your Organization with an Answering Service

Creating Value For Your OrganizationWe live in a world where we are challenged to increase revenue, reduce costs and increase customer and employee satisfaction with less.

Page 2: Create Value For Your Organization with an Answering Service

Daily, we are challenged to create value for our organizations.

Page 3: Create Value For Your Organization with an Answering Service

Increase Revenue. Reduce Costs. Increase Satisfaction.

Page 4: Create Value For Your Organization with an Answering Service

All valuable for our organizations.

Page 5: Create Value For Your Organization with an Answering Service

One Problem

Page 6: Create Value For Your Organization with an Answering Service

Our days typically look more like this.

Page 7: Create Value For Your Organization with an Answering Service

Unfortunately we cant always push these task

to the side.

Page 8: Create Value For Your Organization with an Answering Service

Think of the reasons businesses fail or struggle

… these are some of the reasons but not all.

Burn out by work overload

Underestimating the Competition

Disgruntled Employees

Believing you can do

everything yourself

Customer Disconnect

Rapid Growth & Expansion

Page 9: Create Value For Your Organization with an Answering Service

So how do we get the Right Focus to meet our daily challenge of

creating value?

Page 10: Create Value For Your Organization with an Answering Service

First, What is the Right Focus?

Accomplish High Value Activities

Free Up Important Resources

Streamline Processes

Increase Quality of Service

Page 11: Create Value For Your Organization with an Answering Service

What tasks are taking you and your team away from creating value?

Page 12: Create Value For Your Organization with an Answering Service

A quality answering service manages many tasks that allow you to focus on

creating value:

Inbound and Outbound

Calls

DataEntry

Appointments and

Scheduling

Customer Care

24 hr.Support

Page 13: Create Value For Your Organization with an Answering Service

When hiring an answering service: Take your time Know what you are paying for Ask questions Make sure they understand

your business