creating a balanced ux workflow
Post on 18-Sep-2014
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Slides from my online presentation at the UX Web Summit on September 28, 2011. http://uxwebsummit.comTRANSCRIPT
Creating a Balanced UX WorkflowJason Beaird
I’m just a web designer.User Experience?
http://www.flickr.com/photos/jamesbondsv/2890541494
http://www.flickr.com/photos/canadianveggie/1570230377
http://www.flickr.com/photos/jonassmith/46178830
http://www.flickr.com/photos/cannedtuna/6031139148
Workflow: Personal Projects
DESIGNER/DEV
Workflow: Personal Projects
DESIGNER/DEV WIFE/USER
Workflow: Freelance Projects
DESIGNER/DEVCLIENTUSERS
Workflow: Agency Projects
CLIENT PROJECT MGR
INFORMATIONARCHITECT
DEVELOPER
DESIGNER
Workflow: Application Dev
INFORMATIONARCHITECT
DEVELOPERDESIGNER
http://www.flickr.com/photos/pollyann/4299826600
“User Experience is everyone’s responsibility”- Jennifer Downs
Workflow: @MailChimp
DESIGN LAB SUPPORT
UX TEAM DEVELOPMENT
COMPLIANCE MOBILE LAB
Workflow: @MailChimp
Make the app as intuitive & easy to use as possible.
Create fun things to surprise, delight
& amaze users.
Add features that empower our
users to do more.
DESIGN LAB SUPPORT
UX TEAM DEVELOPMENT
COMPLIANCE MOBILE LAB
Answer questions,listen to & inform
our users.
Provide the same user experience to our mobile users.
Encourage good email marketing & enforce rules to
protect users.
LessonsLessonsLearnedLearned
http://www.flickr.com/photos/kake_pugh/1307255998
UserUserDesiresDesires
UserExpectations
http://www.flickr.com/photos/rockle/4950207780
UserUserFearsFears
Take it Home!
Questions?