creating a safe and engaged online community - cmx summit west 2016
TRANSCRIPT
Creating a Safe & Engaged Online Community
Emiliana Simon-Thomas, Science Director Greater Good Science Center, UC Berkeley
Social Life & Well-Being“Social relationships … do not guarantee high happiness but it does not appear to occur without them.” (Ed Diener)
“SBT suggests the human brain expects access to social relationships that mitigate risk and diminish the level of effort needed to meet a variety of goals.”
“When you allow for all the other factors, you find that chronic loneliness increases the odds of an early death by 20%.”
(John Cacioppo)
(James Coan & David Sbarra)
The Science of Happiness
• Positivity: gratitude, humor, awe, optimism, play, savoring…
• Resilience: meaning, purpose, emoversity, flexible awareness…
• Connection: empathy, compassion, kindness, trust, humility reconciliation…
The Science of Happiness
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Good VeryGood Excellent Exceptional
MeanPe
erPersona
FactorScore
QualityofRelationshipBetweenStudentandPeer
StudentsRatedasPro-SocialareMostLikelytobeinExceptionalRelationships
positive
pro-social
anti-social
Working with Facebook
Creating norms of: • social and emotional intelligence • upstanding and social support • rich, authentic and diverse
expression
Safe, Engaged Communities
“Compassion becomes organizational, rather than individual, when it is legitimized within an organizational context and propagated among organization members…compassion in organizations occurs when individuals in organizations collectively notice, feel, and respond to human pain in a coordinated way.” (Kim Cameron)
Safe, Engaged CommunitiesMake Pro-sociality Observable, Highlight Effectiveness, and Don’t Let ‘em Hide • Model self-awareness and authenticity • Publicly acknowledge pro-social
values, experiences and behaviors like gratitude, generosity and compassion
Safe, Engaged Communities
Normalize, Brand and Scaffold “Habits of Virtue” • pro-social intentions • clear steps to cooperation • multiple means to cooperation and
resolution of conflict • pre-choosing kindness
Thank YouFind us at:
• greatergood.berkeley.edu
• GG101x: The Science of Happiness on edX.org
• Greater Good In Action: ggia.berkeley.edu