creating a single source of truth: leverage all of your data with powerful analytics in days, not...
TRANSCRIPT
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Creating a Single Source of Truth
Leverage all your data with powerful analytics in days, not months.
&
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Housekeeping
• We will do Q&A at the end.• You should see a box on the
right side of your screen. • There is a button marked “Q&A” on the bottom menu.
• We will be recording this• We will send you the recording
tomorrow.• We will also send you the slides
tomorrow.
RecordingQ&A
Tweet about this webinar using #sourceoftruth
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Meet the speakers
Erin FranzSenior Analyst, Alliances
Looker
Kevin NiparkoProduct Lead, Warehouses
Segment
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Agenda
Creating a data model to get your company on
the same page with Looker Blocks
Q & A:We will answer as
many as possible in the time that is left.
1
3 4
2The advantages of a centralized data warehouse with
Segment Warehouses
Putting it all together: Best practices for making your data accessible to your
end users
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Segment is your customer data hub.
Analytics
A/B Testing
Live Chat
EmailMarketinCRM
Customer
Support
Website
App
Analytics
EmailMarketing
MobileAdvertisi
ngAnalytic
s
Customer
Support
CRM
Analytics
Customer
Support
Server
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Which means traditional integrations are complex and costly.
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Before Segment...and after.
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Now you don’t have to maintain a “spaghetti" of integrations.
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Segment Warehouses Product Overview
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Why do I want a data warehouse?Increasing reliance on multiple data sources
Decreasing cost of cloud-storage options (Redshift)
Productization of the data pipeline
Tools that democratize data access
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Data lives in many different places within your org.
Customer Events Transactional Data Third-Party Silos
website Mobile Server Server Server
Examples
SignupSong PlayedSubscription Started
InvoicesDeliveriesOrders
InventoryCRMCustomers Table
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Decreasing cost of cloud technologies
https://aws.amazon.com/redshift/
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Productization of the data pipelineWithout Segment
With Segment
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Choose the best option for your company
● Saves companies engineering time on maintaining databases.
● We provision their cluster with correct security and permissions.
● Resize when disks get full.● Vacuum to keep queries fast.
Previously Segment SQL
Segment-hostedBYODB – Bring your own database
● Great for large companies already managing data warehouses.
● Can join in any internal data they already collect.
● Have complete control and visibility into their clusters.
Customer-hosted
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Tools that reduce time-to-insight
Dynamic schema | Tables for each event | Looker Blocks
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Looker for Segment Warehouses: An OverviewFind, explore and understand all the data
Explore EverythingFind, explore and
understand all the data
Create StandardsDefine metrics with
Looker Blocks
Any SQL DatabaseAnalyze all of your data in Segment Warehouses
Build a Data CultureAnyone can ask and
answer questions
How is pipeline for
Q4?
Will we meet our revenue
targets?
Which campaigns
convert best?
Which rep is converting
best?
Which customer is at
risk?
Can we speed up our
operations?
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What makes Looker different?
100% In Database
Leverage all your dataAvoid summarizing or
moving it
Modern Web Architecture
Access from anywhereShare and collaborate
Extend to anyone
LookML Intelligent Modeling Layer
Describe the dataCreate reusable and
shareable business logic
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Looker Blocks for Segment
Universal User Id Map disparate user identifiers to track
user behavior
Session Creation
Define periods of user activity for
analysis
Custom Modeling Build on sessions in LookML to capture
desired metrics
Explore! Drill into and
visualize results to answer questions
+
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Building on Universal User ID Mapping
Track Users Over a Visit
Consolidate Anonymous Ids and User Ids
Cross Platform Analytics
Consolidate Identifiers Across Multiple Device
Types
Track Users Over Time
Consolidate Identifiers Across Many Visits
… then use this mapped user id to create sessions!
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Creating a Session
Some metrics can come directly from events:• Count of event types• Event types over time
But generally, we care more about a user’s visit to a website/application. In order to create visit metrics we need to create a session.
A session is simply a group of interactions that take place on a website/application within a given time frame.
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Example Session Design Pattern
Assuming we’ve already mapped events to users, we can find the difference in time between each event using the below query:
Once we have that value we can set how much inactivity is necessary to terminate a session, and begin a new one.
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Building Sessions Unique to a Business
Custom Session Examples● Longer or shorter time out window● Sessions based on boundary events ● Sessions based on other metadata
Example Session Metrics● New vs. Returning Sessions● Bounced Sessions● Session Duration● Sessions by Traffic Source● Session Funnel
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Let’s See The Demo!
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Q & A
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THANK YOU FOR JOINING
Recording and slides will be posted.
We will email you the links tomorrow.
See you next time!
Next from Looker Webinars: Driving Data Democracy: Hadoop & Redshift with
Knewton on 3/16
Learn more about Looker & Segment
Visit looker.com/free-trial or segment.com/signup.
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