creating a vip admissions and re-enrollment experience

18
How to Provide a VIP Admissions & Re-Enrollment Experience for Your Families Presented by: Kathy Hannon, Database and Administration Rachel Ramos, Webmaster and Social Media Specialist

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By Kathy Hannon

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Page 1: Creating a VIP Admissions and Re-Enrollment Experience

How to Provide a VIP Admissions & Re-Enrollment Experience for Your Families

Presented by: Kathy Hannon, Database and AdministrationRachel Ramos, Webmaster and Social Media Specialist

Page 2: Creating a VIP Admissions and Re-Enrollment Experience

Leave Paper Behind! Take your

Admissions Process Online!

#bbcon #nomorepaper

2 #bbcon

Tweet this now

Page 3: Creating a VIP Admissions and Re-Enrollment Experience

Improve the Parent experience.

Streamline your school’s processes.

Discover unique ways forms can be used

Questions and Answers

3 #bbcon

What We’ll Cover in This Seminar

Page 4: Creating a VIP Admissions and Re-Enrollment Experience

Are you still processing paper

Forms?

4 #bbcon

Page 5: Creating a VIP Admissions and Re-Enrollment Experience

Prospective Students and Families:

• Goal: Make Your First Interaction a Good One!

Returning Students:

• Goal: Reduce work and streamline processes for current families and your school!

5 #bbcon

Page 6: Creating a VIP Admissions and Re-Enrollment Experience

Challenges with paper Forms

For School Families:

• Inconvenient and Time Consuming

• Difficult to error-check

• Lost/Inaccurate Data

Page 7: Creating a VIP Admissions and Re-Enrollment Experience

Challenges with paper Forms

For School Staff:

• Material Handling and Storage

• Communication Difficulty

• Wasted Hours and Costs

Page 8: Creating a VIP Admissions and Re-Enrollment Experience

Improve & StreamlineWith Online Forms

Page 9: Creating a VIP Admissions and Re-Enrollment Experience

Improve the parent experience by offering the

ability to apply and re-enroll online!

• Fast, Easy, Convenient

• Easy Fee Payment

• Instant Access to Their Submitted Forms

Page 10: Creating a VIP Admissions and Re-Enrollment Experience

Streamline with online applications and

re-enrollment forms

• Build Forms Quickly and Easily

• Reduce Data Entry

• Accurate AND Current Data - Leverage truly integrated systems

• Easy Fee Collection

• Instant Access to Your Admissions Pipeline

Page 11: Creating a VIP Admissions and Re-Enrollment Experience

Communication is Key!

Page 12: Creating a VIP Admissions and Re-Enrollment Experience

Communicating With Families & Students

Best Practice Recommendations:

Create a Communication Plan

• Email, Website, Social Media

Communicate Deadlines

Offer Help Sessions for Parents

Train Key Personnel (Admissions, Business Office, Reception, Registrar, etc.)

• Deadlines

• Troubleshooting with parents

• How to access data

Page 13: Creating a VIP Admissions and Re-Enrollment Experience

Benchmarking

Pursue School Interests – Parent Service

Review internal/external online processes

Parent Feedback Surveys

Continually Improve

Page 14: Creating a VIP Admissions and Re-Enrollment Experience

The Many Uses for Online Forms

Student Directory Orders

Membership Forms

Transcript Requests

Lunch Orders

Uniform/Clothing Orders

Student Information Collection/Verification

Bus/Transportation Sign-up

Summer Camp Registration

Request Information/Online Inquiry

Enrollment Forms

Admissions Applications

Employment Applications

Page 15: Creating a VIP Admissions and Re-Enrollment Experience

MANY OTHER USES FOR FORM DESIGN

The Possibilities

are Endless

Page 16: Creating a VIP Admissions and Re-Enrollment Experience

Questions?

Page 17: Creating a VIP Admissions and Re-Enrollment Experience

17 #bbcon

Don’t forget to complete

a session survey! Each completed survey enters you into a drawing to win a

complimentary registration to bbcon 2015 in Austin, Texas*.

*Blackbaud reserves the right to change or withdraw this promotion at any time, without advance notice. Promotion has no cash value and may not be

exchanged, applied to, or combined with any other offer.

Are you pumped up and ready to go?

Page 18: Creating a VIP Admissions and Re-Enrollment Experience

Holy Trinity Episcopal Academy

Mrs. Kathy Hannon

Systems and Database

Administrator

WWW.HTACADEMY.ORG

[email protected]

321-723-8323 X367

Mrs. Rachel Ramos

Webmaster and Social

Media Specialist

WWW.HTACADEMY.ORG

[email protected]

321-723-8323 X395