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Creating and Facilitating a Training Culture The Professional Development Consortium Member Exclusive PDC Community Webinar 30 May 2018

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Page 1: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating and Facilitating a Training Culture

The Professional Development Consortium

Member Exclusive – PDC Community Webinar

30 May 2018

Page 2: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

A big welcome to you all!

Thank you for your time this afternoon ☺

Page 3: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

This afternoon…

Purpose

Agenda

House keeping

Page 4: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

To give you some

background… The Professional Development Consortium

focused on raising standards and making CPD & training experiences positive and

successful

Changing CPD & Training Conversations

Page 5: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

What is

CPD?

WWW.CPDSTANDARDS.COM 5

“Continuing Professional Development (CPD) involves intentionally developing the knowledge, skills and personal qualities an individual requires to perform their

professional responsibilities successfully, and stay current and competent within their role.” CPD Research Project

“Any process or activity that provides added value to the capability of the professional through the increase in knowledge, skills and personal qualities necessary for the

appropriate execution of professional and technical duties, often termed competence.' -Professional Associations Research Network.”

“ CPD is simply professional development for those who are already some way into their career – for example, those who already have professional membership or

chartered status. It’s about maintaining and developing your competence and practice so that you continue to meet professional standards throughout your working life.”

Energy Institute

Page 6: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

6

PDC: Collaborative

Global Community

Page 7: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Our Community’s

Challenges

Visibility

Differentiation

Lack of understanding about CPD

Page 8: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

8

The Professional Development Consortium offers two distinct, evidence based accreditation services:

Provider of Training Excellence An external accreditation which recognises great training practice and excellence in delivery. This accreditation formally recognises the organisation as a provider of learning andtraining excellence.

Independent CPD AccreditationThrough the CPD Standards Office, PDC offersa set of 5 different accreditations which formally recognise a learning activity as appropriate for inclusion in a professionalCPD portfolio.

The Professional

Development Consortium

Page 9: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

First some introductions

…The CPD

Standards Office

“CPDSO Accreditation = Unique evidence based, gold standard verification”

Page 10: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Why become accredited?

10

➢Keep ahead within your market

➢Sharpen your reputation and heighten your credibility

➢Become part of a collaborative CPD communities full of opportunities, networking,

➢BUT MORE IMPORTANTLY…. You can sell more training into CPD budgets

Page 11: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

11

In addition to our accreditation services, the Professional Development Consortium also has a research department, which has a working title ‘The CPD Research Project’

This is an ongoing research service exploring various themes within training, adult learning and CPD in today’s fast paced world of work.

Outputs of the research include regular whitepapers, information resources and presentations all made freely available to our global community.

New research and charity project launching soon – LETS DO CPD

Page 12: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

HOW TO CREATE A TRAINING CULTURE

JUST FOR A MINUTE IMAGINE…

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GAUCHO RESTAURANTS

Page 13: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

GAUCHO RESTAURANTS – CREATING AN EXPERIENCE

gauchorestaurants.com

Page 14: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

HOW TO CREATE A TRAINING CULTURE

During this session I will take you through the challenges I have faced when creating, implementing and maintaining a training culture.

gauchorestaurants.com

• Proving the concept to Directors and Ops teams• Getting buy in from the business at all levels• Empowering the teams to deliver training in a variety of different methods• Celebrating & communicating success • Assessments & review

Page 15: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PROVING THE CONCEPT TO DIRECTORS AND THE OPS TEAM

• Investment from your seniors and Directors • Strategy in line with business objectives• Start with quick wins to get everyone's attention• Let the figures do the talking for you • The challenges

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Page 16: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

GETTING THE BUY IN FROM THE BUSINESS AT ALL LEVELS

• Work with different roles to build all training programs and materials• Identify potential and polish to make your diamonds shine

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Page 17: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

GAUCHO RESTAURANTS – DIVINE BOVINE

gauchorestaurants.com

Page 18: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

EMPOWERING THE TEAMS TO DELIVER TRAINING IN A VARIETY OF DIFFERENT METHODS

• All of our team train with pride • Inspire and empower them with the skills they need• Train 2 train• Qualifications internal & external• Continuous learning• Keeping materials fresh• Generational learning

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Page 19: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PRESENTING THE WINE

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Page 20: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

CHORIZO CUTS

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Page 21: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

CELEBRATE AND COMMUNICATE SUCCESS

• Golden graduates• Progression paths• Certification• Newsletters• Gurus• Promotion

Never stand stillMonitor and review

gauchorestaurants.com

As the world changes we need to also adapt, so to maintain a training culture is nothing short of hard work, dedication and making the right kind of “noise”.

Page 22: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

FINAL THOUGHT…

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Page 23: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

EVENTS TO CELEBRATE BEEF – GAUCHO RUGBY

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Page 24: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

General Updates

Page 25: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

CPD Updates:

New learner focused policy for engineers

Twitter Chats are CPD!

Social Media CPD now suitable for NMC

Revised CPD Scheme for Geological Society

90 hours per annum with 60%

General updates -

CPD

Page 26: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

CPD Updates:

Bar Standards Board and Solicitors Regulation Authority switched to Outcome based CPD

This means solicitors and barristers have more choice when it comes to selecting CPD activities

General updates -

CPD

Page 27: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

General Industry News:

www.trainingjournal.com – 30% discount with CPDSO membership

www.trainingzone.co.uk

www.learningnews.com

Reports and Resources:

http://www.learningandwork.org.uk/resources/research-and-reports/

www.reportlinker.com/training/reports - ££

General updates &

horizon scanning

Page 28: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

Creating & facilitating a training culture….

Amanda Rosewarne

Director of CPD Accreditation & Research

Page 29: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

What is Organisational Culture?

Page 30: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

“Culture is what happens when the boss isn’t looking”

What is Organisational Culture?

The Theory….

Page 31: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

What is a true training and learning culture?

Page 32: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

Is there a magic recipe?

Page 33: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Take a step back and look

at the individual….

Supers Rainbow Theory

Page 34: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

Understanding human behaviour

in the workplace….

Page 35: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

Facilitating change and nurturing talent…

Page 36: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Creating & Facilitating a

Training Culture….

Welcome to our guest speaker…

Huw Carter

Rosetta Stone

Page 37: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Huw L Carter

Language

Learning

Technology

Consultant

Page 38: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

25+ Years of

Online Learning

Expertise

1992

Trusted by over 21,000

businesses

Today

Page 39: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Language Strategy Defined

39

Common

Language

Clear

Visibility

Established

Process Data Driven

Standarised

Quality +

Scalable

Page 40: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

40

Page 41: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

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Page 42: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Training Trends

42

Globalisation is driving the rise of

digital learning Global E-Learning Market to hit

$275.10 Billion by 2022

Key factors that are favouring the

market growth are:

Flexibility

Low cost

Easy accessibility

Increased effectiveness

Page 43: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Thank you!

43

Huw Carter

[email protected]

+44 7738 438 954

Page 44: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

Focus on Training Cultures &

Training Excellence….

Amanda Rosewarne

Director of CPD Accreditation & Research

Page 45: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

Add another string to your

bow….

Dual CPD Standards & Training Excellence Accreditation

Encompass the training culture, the customer service and learner experience pieces within your professional recognition…

Page 46: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PROVIDER OF TRAINING EXCELLENCE ACCREDITATION:

JOIN THE CLUB – OUR FOUNDING MEMBERS

▪ Rosetta Stone

▪ Google Squared

▪ Shirlaws Coaching

▪ HR in Flow

▪ Dale Howarth – CPDSO Speaker

▪ Pitman Training

▪ The Coaching Academy

Page 47: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PROVIDER OF TRAINING EXCELLENCE ACCREDITATION:

THE 4 PRINCIPLES

▪ The Client Experience

▪ Your Training Organisation

▪ Training Provision & Portfolio

▪ Maintaining Excellence

Page 48: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PROVIDER OF TRAINING EXCELLENCE ACCREDITATION:

THE 4 PRINCIPLES

Page 49: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PROVIDER OF TRAINING EXCELLENCE ACCREDITATION:

5 Step Process to becoming accredited:

Register Consultation Assess Verify Accredit

Assessment process takes up to 8 weeks where you will work with an assessor

and our membership team

Page 50: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

Marketing support & updates…

Page 51: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

Marketing support & updates…

Page 52: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

Marketing support & updates…

Page 53: Creating and Facilitating a Training Culture...HOW TO CREATE A TRAINING CULTURE During this session I will take you through the challenges I have faced when creating, implementing

PDC: Spring Community

Member Webinar

THANK YOU FOR YOUR TIME TODAY!!

LOOK FORWARD TO SEEING YOU AGAIN SOON ☺

0203 745 6463

WWW.CPDSTANDARDS.COM

WWW.PROVIDEROFEXCELLENCE.COM