creating and growing a high performing culture
TRANSCRIPT
Creating and Growing a
HIGH PERFORMING CULTURE
Presented by:
Vicki Peek, FGP
Engagement Statistics
we can’t afford NOT to focus on
People & Culture
$300Blost in
productivity
Gallup Poll
$11Blost by
employee turnover
US Bureau of National Affairss
Today’s Agenda
Hiring
Create Stunning Clarity Outcome
Job description
– Recruit the right talent
– Compensation
– Lower risk of discrimination
– Performance metrics
– Training and employee development
1
Hiring
Focus on Potential
Passion to win
Ability to adapt &
grow
Critical thinking
Engaged
Capacity to develop
Committed
Creativity
2
Hiring: Attract and recruit
Involve Others
– Ownership
– Accountability
– Decision is important
3
Hiring: Attract and recruit
Hire for Cultural Fit
– Alignment
– Team unity
– Employee engagement
4
Hiring: Attract and recruit
Follow a Consistent Process
prepare for interview rank candidates check references
1 2 3
select candidate create offer package run verifications
4 5 6
5
Onboarding
Create an experience . . .
Onboarding
Things to consider:
Compliancelegal, policy related rules and regulations
Clarificationunderstand new job and expectations, role clarity
Cultureorganizational norms
Connectioninterpersonal relationships, resources, support
1
2
3
4
Performance Management
Ability to have authentic communication
throughout the entire employee life cycle: from recruiting to transitioning
out of an organization.
Feedback is a gift!
Performance Management
• Set clear expectations
• Give and receive feedback
• Reward positive results and/or behaviors
• Redirect undesired results and/or behaviors
Recognition, Rewards & Compensation
What is meaningful to your employees?
Recognition, Rewards & Compensation
• Interesting/meaningful work
• Feeling “in” on things
• Fair compensation
• Flexibility
• Gym membership
• Professional development
• Sabbatical (after a certain number of years)
• Team gatherings/events
• Family fun day
• Extra day off – “surprise & delight”
• Gift cards
Engagement Statistics
if you are not engaging your top talent,
someone else will!
20%better
Corporate Leadership Council
87%less likely to leave
Corporate Leadership Council
engaged employees perform engaged employees are
Session Recap