creating 'intentional culture in the workplace’
Post on 13-Sep-2014
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Workplaces can either accidentally wind up with a culture, the normal way a work group behaves, or workplaces can be intentional about building a culture that truly represents who they are and aspire to be. It’s all about knowing your values and choosing to emphasize those behaviors that put your values into action. In this webinar you will learn: - How to identify your company’s key values and current culture - How to be intentional about designing a workplace culture that is right for your team - 8 common practices you can implement at your workplace that are foundational for building a fully engaged team Company culture matters. Learn how to organically foster a culture that will help with employee retention and the bottom line with Clare Coonan of Five Degrees Consulting. Looking for more HR and business development training and help? Visit us at www.gnapartners.comTRANSCRIPT
Intentional culture: How to build a strong work culture
Clare CoonanFive Degrees Consulting10/14/10
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What you get today
• What is corporate culture• What differentiates a strong culture from a
weak culture• 8 practices for building an engaged culture
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture
“The way things get donearound here.”
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Talk = Walk
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
My Values Exercise
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
What do you do daily or weekly to express this value?
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Jack Welch on business
Employee Engagement
CustomerSatisfaction
Free Cash Flow
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Engaged vs. disengaged
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Finding your people
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Culture of Engagement
8 Practices of Universal Valuing
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Your #1 Job
Help Other Succeed
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Communicate: “You Matter”
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Honor the Absent
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
2 out of 3 Rule
• Say something negative• Say someone’s name (identify the
person)• Someone else can hear
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Tornadoes at Work
Avoid
Walk Away
Change the topic
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
See The Problem, Own The Problem
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Rank Your Team
• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely
job #1 = help others succeedcommunicate “you matter”
honor the absentsee the problem, own the problem
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Autonomous Culture vs.Compliance Culture
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Transparent Communication
I trust you!
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is not a Thing
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Information is Organic
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Inclusive Decision Making
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Creative Space
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Seek and Give Routine Feedback
2008 World SeriesPerformance
5 games21 at Bats3 runs scored6 hits1 double3 home runs6 runs batted in (rbi)3 base on balls (walk)9 strike outs.286 batting average
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Modelthe Way
Integrity
Know Yourself
Seek Feedback
Actions
Alignment
Wisdom
Humility
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Rank Your Team
• 8-10 = do this most of the time• 6-7 = do this often• 4-5 = do this some of the time• 1-3 = do this rarely
transparent communicationinclusive decision making
creative spaceseek and give feedback
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you
Questions?
Clare [email protected]
Copyright ©2010 by Five Degrees Consulting. All rights reserved.
Thank you to our speaker