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PROBLEM SOLVING & CREATIVE DECISION MAKING

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Page 1: CREATIVE PROBLEM SOLVING DECISION MAKING...4 CREATIVE PROBLEM SOLVING & DECISION-MAKING KEY TOPICS TO BE COVERED Strategic considerations in implementing decisions Basics and elements

PROBLEM SOLVING & CREATIVE

DECISION MAKING

Page 2: CREATIVE PROBLEM SOLVING DECISION MAKING...4 CREATIVE PROBLEM SOLVING & DECISION-MAKING KEY TOPICS TO BE COVERED Strategic considerations in implementing decisions Basics and elements

WHO SHOULD ATTENDThis course is for anyone looking to boost their confidence when it comes to creative problem-solving. It is also designed for managers responsible for building high-performing teams and want to improve their ability to make smart, sound decisions.

COURSE DURATIONWe recommend 2 – 3 days, depending on development needs of the cohort to be trained.

CREATIVE PROBLEM SOLVING & DECISION-MAKING 2

ABOUT PURPLEGROWTHEstablished in 2016, PurpleGrowth provides customised training solutions to clients across sectors. We draw on deep knowledge, international experience and track records of established academics and industry practitioners to deliver value-adding and measurable interventions. We are a Level 1 B-BBEE company, accredited by the Services SETA (Services SETA Accreditation No: 12704).

COURSE OVERVIEW Successful organisations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday and long term complex problems. In a world that seems to be changing faster than ever, problem-solving skills are essential - but traditional approaches are not always enough.

On this course you will explore creative problem solving and decision-making techniques. The course will show you which techniques are the most efficient for various circumstances. It will help you solve both simple and complex problems and make decisions more easily and with more confidence.

Page 3: CREATIVE PROBLEM SOLVING DECISION MAKING...4 CREATIVE PROBLEM SOLVING & DECISION-MAKING KEY TOPICS TO BE COVERED Strategic considerations in implementing decisions Basics and elements

CREATIVE PROBLEM SOLVING & DECISION-MAKING

DELIVERY APPROACH

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PROGRAMME OUTCOMES AND BENEFITS

Online facilitated sessions, which include pre-recorded sessions, live interactive sessions, online group break-away sessions and one-on one coaching, where necessary.

We will be open to complementing the online sessions with face-to-face class sessions, where social distancing and other Covid-19 preventative measures will be observed.

This course uses an immersive approach to learning. We structure the course using the stages of creative problem solving and work with actual workplace problems that need solutions.

Visual aids, games and play are a big part of the experience.

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Use and apply recognised creative problem-solving techniques and approaches.

Apply processes to assess work issues and problems.

Develop critical thinking skills, sharpening your intuition in the face of risk and uncertainty.

Learn ways to discover, manage, mitigate and avoid decision-making traps.

Boost your ability to build high-performing teams by understanding what conditions enable teams to make better decisions than individuals.

Learn to leverage the power of ‘nudges’ – a light-touch way to influence human behaviour and improve decision-making.

Discover how the decisions you make as a result of cognitive biases can impact your organisation, and ways to improve decision-making for the long term.

Page 4: CREATIVE PROBLEM SOLVING DECISION MAKING...4 CREATIVE PROBLEM SOLVING & DECISION-MAKING KEY TOPICS TO BE COVERED Strategic considerations in implementing decisions Basics and elements

CREATIVE PROBLEM SOLVING & DECISION-MAKING4

KEY TOPICS TO BE COVERED

Strategic considerations in implementing decisions

Basics and elements of problem identification

Personal resistance and mind-sets that inhibit

creativity

Divergent and convergent thinking

The creative problem-solving process

Creative problem-solving tools e.g. mind mapping, brainstorming, brain

writing, six-thinking hats, systems thinking & design thinking

Role of diversity and different thinking styles in

solving problems

Evaluating solutions and making decisions

KEY TOPICSTO BE

COVERED

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CREATIVE PROBLEM SOLVING & DECISION-MAKING5

CERTIFICATIONAttendees will have a choice of an Attendance Certificate or an accredited Competency Certificate (if they complete an assessment and meet other requirements of the Services SETA).

YOUR INVESTMENTThe cost of attendance per attendee for this particular course will depend on the amount of session-time required (e.g. days) and the number of delegates from the client.

CONTACTING USGet in touch with us to discuss your training needs. We will be happy to prepare a quote based on your needs.

191 Jan Smuts Avenue, Parktown North, Johannesburg.

081 360 8642 076 306 7102

[email protected] [email protected]