creative user interaction: more user communication > more user activity > more income...

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Péter Faragó, CEO | SKAWA Innovation| Barcelona 2012

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This presentation was held at the Online Dating Summit, 2012, Barcelona by Péter Faragó, User Activity Manager, PinkCaller.comPéter Faragó dedicated his professional life to strengthen the user communication in all possible ways. In 2008 he founded visuland.com, a 3D gaming and communication platform for social-network portals that integrates Skype, YouTube, Power Point and Second Life functionalities and community games into a fancy, 3D environment. It has been used for several purposes from bank's focus group research to online press conference. In 2010 he founded pinkcaller.com for real-time user communication. PinkCaller is one-click phone-call button for community sites that offers incognito free phone-calls directly from the website. Compared to Skype, PinkCaller is flash based solution, doesn't require external application and works even without microphone. In 2011 he founded Easyling.com for cross-language user communication. Easyling is one-click website translation tool for commercial websites and social-networks with hundreds of professional translators. It translates community sites in a couple of days without any IT effort. With easyling.com he won first prize on StartUp Challenge competition on How-To-Web conference.

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Page 1: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Péter Faragó, CEO | SKAWA Innovation| Barcelona 2012

Page 2: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Dating-sitesare basically the same

Let’s face withLet’s face with

Most of the dating-sitesare eating the same cake

Having a dating-siteis not rocket science

Page 3: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

How could You do better ?How could You do better ?

Page 4: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Easy search in a good database

What members want ?What members want ?

and

Interaction with the selected members

Page 5: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Easy search in a good database

and

Interaction with the selected members

Standard techniques

What members want ?What members want ?

Page 6: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Easy search in a good database

and

Interaction with the selected members

This is exciting !

What members want ?What members want ?

Page 7: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Interaction

with members

is important

… BUT …

Page 8: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Interaction

between members

is the most important

Page 9: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)
Page 10: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

3 ways

that definitely increase user interaction

Page 11: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Integrate direct phonecall to profiles

Go global Use virtual dating

Page 12: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

One-click phone call

Directly from the Profiles

www.pinkcaller.com

Page 13: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)
Page 14: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Phonecallsdirectly from the profile

without sharing the mobile number

Page 15: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

technology

revenue models

AboutAbout

Page 16: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Live demo

Page 17: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

FOR MEMBER

one-click phone call from the profile

full privacy, no mobile number sharing

very cheap international calls

Unique selling pointsUnique selling points

FOR PROVIDER

more user activity

always connected members

easy plug-and-play integration

revenue after every phonecalls

no operational cost at all

Page 18: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

3D virtual datingwww.visuland.com

Page 19: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

registered account to virtual worlds*

$3 billion spent on virtual goods in 2011**

Some factsSome facts

**http://eon.businesswire.com/news/eon/20100928005444/en

*http://www.kzero.co.uk/blog/

Page 20: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

+ + +

VisulandVisuland

Page 21: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Demo

Page 22: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Unique selling pointsUnique selling points

FOR MEMBER

tons of new, entertaining interaction

with lot of games and fun

integrated voice and video chat

FOR PROVIDER

plug-and-play integration

it works inside the browser

fully customized for Your dating-site

revenue after in-app purchases

much more user activity

Page 23: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

revenue = user number x average revenue on a user

Page 24: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Easy website localizationwww.easyling.com

Page 25: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

using visitor’s own languageresults 6 times higher conversation

rate

FactsFacts

website localization istimeconsuming, expensive and difficult

major part of the worlddoesn’t speak Your language

Page 26: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Not anymore

Page 27: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Live demo

Page 28: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

What happens after the translationWhat happens after the translation

Easyling works as man-in-the-middle

visitor's browser

cn.mycompany.com

www.mycompany.com

Original English website

website translated to

Chinese

Standard process

company webserver

www.mycompany.com

original English websitevisitor's browser

Page 29: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Unique selling pointsUnique selling points

easy integration

automated text extraction

translation in context, in the original layout

automated new-text detection on the original site

translation methods: by professionals or by Your own community

Page 30: Creative user interaction: More user communication > more user activity > more income (pinkcaller.com)

Péter Faragó | [email protected]