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Page 1: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

CRICOS code 00025B

Page 2: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

CRICOS code 00025B

2019 John Western Public Lecture

Data analytics in the public sector – the tortoise or the hare?

Professor Rhema Vaithianathan

@IssrUq

@uqsocsci

#johnwestern2019

Page 3: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

A video recording of the John Western Public Lecture is available here:https://issr.uq.edu.au/article/2019/09/2019-john-western-public-lecture

Page 4: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the privatesector

Page 5: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the private sectorearly adopter

1998 2007

Amazon Recommender Google AdWords Walmart

2000 2004

Facebook Analytics

Page 6: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the private sectordata drives profitability

Page 7: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Consent in exchange for customer value

Data is a strategic asset

AI/ML seamlessly incorporated into the business process

End-to-end data businesses

the private sectorinnovative advantage

Page 8: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the publicsector

Page 9: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the public sectorslow adoption

2005

NHS Hospital Admission Tool

(UK)

NEET Prediction Tool (NZ)

Hospitals use IBM Watson (GER & US)

2012 2016

COMPAS tool (US)

2017

CentrelinkRobo-debt

(AUS)

1998

Page 10: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the public sectormultiple hurdles

High risk with low customer value

Data use is often unconsented

Expectation of transparency

Need for a human-in-the-loop

Page 11: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the public sector should be more like the private

Page 12: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076
Page 13: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Aleksandr Kogan, (about his app that collected personal details of 80 million

Facebook users for Cambridge Analytica)

Honestly we thought we were acting perfectly appropriately. We thought we were doing something that was really normal.

Page 14: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

And Cambridge Analytica is not alone in these reversals…

Page 15: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

the private sectorwhat went wrong?

Consent in exchange for customer value

No social licence

Data is a strategic asset

Data centred vs. human centred

AI seamlessly incorporated into the business processOpaque

End-to-end data business

Weak data-rights

Page 16: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

The data science conundrum

enjoy!

We can do amazing things with data.

Should we?

Page 17: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

public sector case study: child abuse prediction

Page 18: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

The Allegheny Family Screening Tool (AFST)

Page 19: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

annual child abuse referrals US

3.6 million

AFSTthe problem

Page 20: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

AFSTthe problem

One third of American children experience a CPS investigation (for child abuse or neglect) before they turn 18

Page 21: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

AFSTthe problem

Half of all children who are critically or fatally abused were never the subject of a CPS investigation beforehand

Page 22: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Child & Family

History

Behavioral Health

County Prison

Alcohol & Drug

Juvenile Justice

ProbationPublic Welfare

Parental CPS

Family’s Welfare

Community indicators

*Only if an MCI_ID is successfully established. The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076 (unique) victims in total. 2,236 victims (4.5%) did not have established MCI_ID

Call comes in

Score is produced for each child named on the call

Harvests data from the data warehouse

AFSThow it works

Page 23: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

AFSTwhat it predicts

A score of 1 to 20 gives the likelihood that a child on the referral will have an out-of-home placement in 2 years

Page 24: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

0%

10%

20%

30%

40%

50%

60%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20

Score

Observed Two Year Placement Rates Following Risk Scoring

AFSThow well it predicts

Page 25: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

California Prototype

Page 26: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

California prototype can we use less data?

AFSTmultiple databases

California Prototypesingle child welfare

database

Page 27: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

California prototype how well it predicts

Page 28: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

010

2030

4050

6070

1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10

Per

cent

California prototype maltreatment deaths

Page 29: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

010

2030

4050

6070

Per

cent

1 2 3 4 5 6 7 8 9 10

California prototype cancer deaths

Page 30: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

The data science conundrum

enjoy!

We can do amazing things with data.

Should we?

Page 31: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

human centered data scienceelements of a winning strategy

Agency leadership

Transparency and fairness

Community voice

Multi-disciplinary team

Ethical review

Independent Evaluation

Page 32: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Agency leadership

Page 33: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Emily Putnam-Hornstein (USC)

Diana Benavides-Prado, (CSDA, AUT).

Emily Kulick (CSDA, AUT), Kyle Jennison (Allegheny County)

Child Welfare

Data Science

Technical Implementation

Katie Arvay (Allegheny County)

Tim Dare (UoA), Eileen Gambrill(UC Berkeley)

Business Process Implementation

Ethics

Fairness/Disparities

Aimee Wilkins (CSDA, AUT)

Comms/MediaJeremy Goldhaber-Fiebert(Stanford Medical)

Evaluation

Leadership

Marc Cherna, Erin Dalton (Allegheny County)

Alex Chouldechova (CMU)

AFSTRhema Vaithianathan

(PI)

Multi-disciplinary team

Page 34: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Transparency and fairness

Page 35: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Dare and Gambrill, UoA and UC Berkely

Ethical Analysis: Predictive Risk Models at Call Screening for Allegheny County

In our assessment, subject to the recommendations in this report, the implementation of the AFST is ethically appropriate.

Indeed, we believe that there are significant ethical issues in not using the most accurate risk prediction measure.

35

Ethical review

Page 36: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Community voice

Page 37: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Goldhaber-Fiebert, Stanford University, Independent Evaluation of AFST

Implementation of the AFST … increased the accurate identification of children who needed further intervention services, without increasing the workload on investigators

37

Independent Evaluation

Page 38: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076
Page 39: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

The data science conundrum

enjoy!

We can do amazing things with data.

How should we?

Page 40: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

human centered data scienceelements of a winning strategy

Agency leadership

Transparency and fairness

Community voice

Multi-disciplinary team

Ethical review

Independent Evaluation

Page 41: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

lessons

Page 42: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

The way forward

The public sector can lead the way by adopting human centred data science

Page 43: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

what next?

Page 44: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

what next?

Page 45: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076

Emily Putnam-Hornstein, PhDDirector, Children’s Data NetworkAssociate Professor, University of Southern CaliforniaResearch Associate, UC Berkeley

Acknowledgements

Erin Dalton, Director of Research and AnalyticsAllegheny County , PA

csda.aut.ac.nz

Page 46: CRICOS code 00025B Western Public...The referral data used to build the model covers the period from 25 Aug 2008 to 13 March 2015, and there are 58,801 referrals (calls) and 50,076