Crime & Criminal Tracking Network System (CCTNS)

www.pwc.com

PwC

Agenda

CCTNS – An Overview CCTNS- Coverage & Progress CCTNS in Sikkim

CCTNS, SIkkim2

PwC

CCTNS- An Overview

3CCTNS, SIkkim

1

PwC

CCTNS - Overview

CCTNS, SIkkim4

PwCCCTNS, SIkkim

5

1. Make the Police functioning citizen friendly and more transparent by automating the functioning of Police Stations.

2. Improve delivery of citizen-centric services through effective usage of ICT.

3. Provide the Investigating Officers of the Civil Police with tools, technology and information to facilitate investigation of crime and detection of criminals.

4. Improve Police functioning in various other areas such as Law and Order, Traffic Management etc.

5. Facilitate Interaction and sharing of Information among Police Stations, Districts, State/UT headquarters and other Police Agencies.

6. Assist senior Police Officers in better management of Police Force7. Keep track of the progress of Cases, including in Courts8. Reduce manual and redundant Records keeping

Objectives

PwC

CCTNS- Coverage & Progress

6CCTNS, SIkkim

2

PwC

Coverage

CCTNS, SIkkim7

PwC

Methodology

A Central Project Management Consultant appointed for assisting NCRB in framing Scope for national level implementation and ToR for selection of Software Development Agency

States to appoint a State PMC

A Central PMU constituted for program management

Development of a Core Application Software

Option to state to add up functionalities on specific requirement at state level

State to appoint SI for statewide implementation, including hardware and customization of CAS

State to set up a State level PMU for managing implementation

CCTNS, Sikkim8

PwC

Progress of CCTNS across the country

State Project Management Consultants (SPMC) appointed in all

States & UTs

PIM Reports submitted by 13 States and other States to complete by

end of October

Central Project Management Unit (PwC) and Software Development

Agency (Wipro) appointed by NCRB

CPMU currently evaluating submitted PIMs

SDA has visited states like Karnataka, Tamil Nadu, Andhra Pradesh, Kerala, Gujarat to study best practices followed and understand

requirements

Implementation to be completed by 2012CCTNS, Sikkim

9

PwC

Core Application Software (CAS)

CCTNS, Sikkim10

• Would ensure uniform distribution of basic policing functionalities

across all States

• Certain functionalities developed at NCRB by SDA, for uniform

functionalities across the country

Petition Mgmt.

Abandon property

Complaint & FIR

PCR Call Interface

PortalInvestigation

Mgmt

Records & Query

Prosecution Mgmt

Email & messaging

PwC

CCTNS in Sikkim

11CCTNS, SIkkim

3

12

Best Practices Studied

CCTNS, SikkimPwC

PwCCCTNS, Sikkim

13

Channels for Service Delivery

Hardware at Police Stations

CCTNS, SikkimPwC

Network Connectivity• Police Stations to be connected mainly by BSNL broadband

• VSAT connection proposed at remote locations not reachable through

broadband. PHQs to have BSNL leased line

• Sikkim SWAN to be used as Secondary Network, to ensure backup

connectivity

CCTNS, SikkimPwC

Sikkim CCTNS Core Application Software

Petition Mgmt.

Abandon property

Complaint & FIR

PCR Call Interface

Investigation Mgmt

Records & Query

Prosecution Mgmt

Email & messaging

ForeignersRegistration

Bi-Lingual Support

Automated Number Plate Reading HRMS

Permit Application

Service Verification

Inventory Mgmt. Traffic Mgmt.

Vehicle Verification

Portal

Automation of Registers

HotelManagement

Duty Deployment

Biometrics

Grievance Redressal

CCTNS, SikkimPwC

CAS modules

Sikkim Specific

Types of TrainingGroup Attributes Designations Numbers

A

Senior administration Highly qualified Control point functionaries Highly receptive to change High level of awareness about technology and

re-designed processes Decision making agencies

All senior officers including DGP, ADGP, IG, DIG, SSP, SP, ASP and DSP

100

B

Work flow functionaries High citizen interface Medium level of technology awareness

All Inspectors, SIs and ASIs 330

C

Field staff High citizen interface Low technology awareness

All Head Constables, Constables and clerks

4200

Training Program Group A Group B Group C

% TO BE COVEREDAwareness and sensitization of

benefits of IT100% 5% 1%

Basic Computer Awareness &Role based training for application

Users100% 80% 40%

Trainers Training 0% 5% 0.25%System Administration & Training 0% 5% 4%

CCTNS, SikkimPwC

CCTNS Training Institutes in Sikkim

Training Institution Type Number

Recruit Training Centers 2

Police Training Center 1

CCTNS, SikkimPwC

PwC as Sikkim SPMC

• Detailed study of processes and police structure in the state

• Studied National/ International Best Practices to design

reengineered processes

• Constant interaction with Stakeholders like Citizens,

Police Officers, NCRB & others

• Designed Capacity Building, Change Management, Data

digitization, Business Process reengineering, Project

Implementation and Monitoring Strategies

• Project Implementation & Monitoring Report submitted

THANK YOU

CCTNS, SikkimPwC