crisis management & internet technology using the internet to distribute important information...
TRANSCRIPT
Crisis Management & Internet TechnologyUsing the Internet to distribute important information during
outages and emergencies.
20th INNOVATIONS User Group ConferenceOctober 7th – 8th, 2013 in Atlanta, GA
Hosted in Conjunction with Chartwell’s EMACSSpecial Discount Code for EMACS Registration
www.apogeeinnovations.net
Very Brief Introduction to ApogeeExperienced & Dedicated» Industry leadership since
1994» Most accurate bill
predictions» Most accurate bill analysis» 650 utility clients» Approximately 56 million
homes» RESNET® “HERS Rating”
methods» Microsoft® Certified Partner
Your Presenter• Brian Jackson
– Developed websites for small and large business since 1999.
– Background in website development and project management.
– Believes in innovative, secure, and cost effective solutions.
StormsNatural Disasters…Equipment Failure…
Outages Happen.
It’s been a busy year…
Increasing storms and serious weather situations are creating an opportunity to better educate our users in how to deal with an emergency.
• Superstorms• Hurricanes• Tornadoes• Blizzards• Heat Waves• Nor’easters
Customers only care when:
It’s time to pay a billTheir bill is too high
The power is out
Power is Air
In the US, electric power is viewed as a life essential; we use it in almost
everything we do.
The Problem:Lost power disrupts daily life.
People want to know when they’ll be restored.
People want to know what to do.
A way to communicate information quickly and
effectively to people effected by an outage.
The Need:
People want to know what is happening.
The SolutionA place for people to get
the information they need.
All in one spot.
Accessible anywhere, anytime.
Crisis Management Center
A completely customizable site that enables dissemination of important
information.
All in one fully responsive place.
The Information Location
Social MediaOutage InfoUtility NewsLocal News
National NewsWeather
Emergency NumbersWhat to Do’s
Online ResourcesOnline Polls
Online FormsA Central Repository
Your Virtual BunkerWhy “man” a room of 10-20 people when you can have an automated system do a
majority of the work for you?
Why You?Utilities serve communities.
Utilities have history.Utilities are on the front line.
Must Have’s
Easy to UseInformativeResponsive
PowerfulReactive
Pro-ActiveFlexible
Let’s take a look
Questions?
20th INNOVATIONS User Group ConferenceOctober 7th – 8th, 2013 in Atlanta, GA
Hosted in Conjunction with Chartwell’s EMACSSpecial Discount Code for EMACS Registration
www.apogeeinnovations.net