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2011. UK Power Networks. All rights reserved Critical Friends Panel 6 12 December 2013

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Page 1: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

2011. UK Power Networks. All rights reserved

Critical Friends Panel 6

12 December 2013

Page 2: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Safety and housekeeping

• No planned fire alarms

• Emergency exits

• Fire assembly points

• Toilets

• Mobile phones

• Data Protection - we record our findings and publish a

report of the proceedings and our follow-up actions

2

Page 3: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

2013. UK Power Networks. All rights reserved

Stakeholder Consultations:

Corporate Social Responsibility and the

Power of Giving

Nazrin Mehdiyeva –

Head of Stakeholder Engagement

3

Page 4: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks’ Power of Giving Fund

A community grant scheme

• £100,000 available per year for each

network region for community projects

• Grants up to a value of £10,000

We are interested in projects that:

• Benefit our customers by improving the

local environment

• Help vulnerable or fuel poor customers

• Promote energy efficiency or the use of

renewable energy

• Reduce demand on the electricity network

Page 5: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks’ Power of Giving Fund

Applications received for the first round of

awards

• Of 64 applications received, 49 eligible

• 21 short-listed applications were passed on

to the judging panel

• Panel composed of external and internal

judges

• Convened on 26 November 2013

Total awards - £90,610

5 projects in EPN

3 projects in SPN

2 projects in LPN

Next panel sitting in May 2014. Applications accepted on an on-going basis. For more information, please visit

http://www.ukpowernetworks.co.uk/internet/en/community/power-of-giving-scheme/

Page 6: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Today’s Agenda

09:30 – 09:45 Introductions and overview of process

09:45 – 10:00 Vision, Values & Sustainability Policy

10:00 – 10:45 Safety - staff, contractor and public safety

10:45 – 11:00 Key CSR initiatives

11:00 – 11:15 Coffee

11:15 – 12:15 Reducing the environmental impact

12:15 – 12:55 Undergrounding in AONBs and National

Parks

12:55 – 13:00 Closing remarks

13:00 – 14:00 Lunch

6

Page 7: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks team here today

7

Matt Rudling

Director of Customer Services

Murdo Allan

Director of Health, Safety,

Sustainability & Technical Training

Clive Steed

Environment & Sustainability

Manager

Dave Openshaw

Head of Future Networks

Heather Patrick

Environment Adviser Pat Brooks

Head Network Operations East

of England

Page 8: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Welcome from the Chairman

Simon Gray, Chief Executive, East of England Energy Group

and Independent Chairman of EPN Panels

8

Page 9: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Vision, Values & Sustainability Policy

Murdo Allan –

Director of Health, Safety, Sustainability & Technical Training

Page 10: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks’ Vision

• Safety

• Employee well-

being and health

• Technical

knowledge and

skills through

training

• Outperform Ofgem

allowances

• Ensuring we deliver

cost efficient

services

• Public safety

• Legal compliance

• Environment

• Meeting stakeholders’

expectations

• Community

involvement

Page 11: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks’ Values

Page 12: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Overview of sustainability policy

Future Proofing

• Assist transition to low carbon economy

• Drive improvement through innovation

• Develop a smarter network

• Engage our stakeholders

Environment

• Comply with environmental legislation

• Reduce business carbon footprint

• Protect environment against pollution

• Encourage resource efficiency

Workforce

• A healthy, inclusive and diverse workforce

• Engage all employees

• Personal development

• A safe place to work

Community

• Support vulnerable customers

• Public safety

• Partner community & charitable organisations

• Employee volunteering scheme

Page 13: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Focus on Safety:

How we are improving staff, contractor and

public safety

Page 14: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Stay Safe Film

Page 15: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Safety highlights

Stay Safe culture change programme launched in

February

3 safety videos delivered

• Silver in International Visual Communication

Awards ‘Best Script’ category

• Bronze in ‘Best Health and Safety

Communications’ category

Towards Zero (employee campaign focusing on

Cardiovascular disease)

• National finalist in BUPA Workwell Award

• Winner of East of England Action on Public

Health award

Page 16: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

UK Power Networks - Safety Performance

0

20

40

60

2007 2008 2009 2010 2011 2012 2013

Medical Treatment injuries since 2007

Employee

Contractor

0

50

100

150

200

2007 2008 2009 2010 2011 2012 2013

Personal Minor injuries since 2007

Employee

Contractor

0

5

10

15

20

25

30

35

40

45

2007 2008 2009 2010 2011 2012 2013

Lost Time Incidents since 2007

Employee

Contractor

• 260 days in 2013

without an

employee LTI

• Since 2010 reduced

Accident Frequency

Rate by 63%

Page 17: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Public Safety – Contractors

• UK Power Networks’

Directors/Senior Managers

hold face to face meetings

with top 10 responsible for

incidents

• Others contacted with a

letter with key safety

information and an offer of

tool box talks

In 2013 we identified companies that repeatedly come into contact

with our network to promote safe working and support them reduce the

number of incidents

Page 18: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Public Safety Safety messages reaching >90,000 customers

Safety communications for high risk sectors, i.e.

scaffolding & construction, and leisure activities

Schools / young people – In 2013 >239,000

reached via events and Powerup! website

Attended 10 large community events, i.e. County

Shows and given many tool box talks/safety talks

Short safety films planned for 2014

Initiatives with emergency services and the

traveller community

Page 19: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Questions

1. How else can UK Power Networks address the issue of safety?

2. Should UK Power Networks benchmark its safety performance against other utilities?

3. What is your perception of how embedded safety is in UK Power Networks?

Page 20: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Key CSR initiatives

Clive Steed –

Environment & Sustainability Manager

Page 21: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Employee Volunteering

• Part of our commitment to be An

Employer of Choice and A Respected

Corporate Citizen

• Each employee allowed two working

days per year to volunteer for a

charity or the local community

• Builds relationships with our local

communities

• Volunteering helps develop employee

skills and fosters team spirit

207 employees have volunteered

1641 hours labour in 2013

Page 22: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Some of our 2013 work parties

RSPCA centre Leybourne, Kent Blindley Heath Common, Surrey

West Stow Country Park, Suffolk Tewin Orchard, Herts Runfold Wood, Surrey

Roydon Common, Norfolk

Page 23: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Wildlife Trust Partnership

The partnership was a finalist in the 2012 Utility Industry Achievement awards in

the Environment Award category

• Nine Wildlife Trusts in UK

Power Networks area

• 3 work parties each year

• Local employee champions in

the Wildlife Trust areas

• Financial and practical

support provided to the Trusts

• We utilise the Trusts’ expertise to feed into our habitat management

plans

Page 24: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Habitat Management

15 substations in

EPN have Habitat

Management

Plans

Developed in

collaboration with

Wildlife Trusts

Support biodiversity

by maintaining

natural habitat

areas for wildlife

Complement

existing

stewardship

schemes

Buffer zones

where wildlife is

seldom disturbed

Acid grassland,

woodland, native

hedgerows,

undisturbed

grassland and

ponds

Page 25: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Vegetation Management

Hedges cut in

rotation to retain

shelter & food for

birds over winter

Food and nesting

opportunities for

birds

Nectar for bees and

other pollinators

Mowing timed to allow

wildflowers to seed

Pond managed to

maintain favourable

conditions for Great

Crested Newts to

breed

Log piles and

compost heaps

created to provide

shelter and food

for invertebrates

and reptiles

Page 26: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

• New species recorded in 2012/13 include:

• Lesser Calamint (nationally scarce)

• Spring Speedwell (nationally rare)

• Adders Tongue

• Southern Marsh Orchid

• Twayblade Orchid

• Pond and surrounding habitat rated ‘Excellent’

for Great Crested Newts

Successes

Page 27: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Questions

1. Does UK Power currently meet your expectations as a

Responsible Corporate Citizen?

2. Where can we improve?

3. How can UK Power Networks increase the amount of volunteering opportunities that are available to its staff?

4. Should we increase the numbers of sites where we have Habitat Management Plans?

Page 28: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Reducing the environmental impact of our

operations

Page 29: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Business Carbon Footprint Our target is to achieve an annual 2% reduction in Carbon emissions ~

1,509.8 tCO2e

6,092.1

22,579.4

29,533.5

5,060.9 2,647.0

9,577.2 75,490.2

-

10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

Offices & Depots Substations Operational Transport Business Transport SF6 loss Standby Generators Total Business CarbonFootprint

tco

2e

Source of emissions

8.1%

29.9%

39.1%

6.7% 3.5%

12.7%

Chart shows carbon emissions and % attributed to total figure

Business Carbon Footprint 2012/13 3 DNO - Regulated only

Page 30: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Business Carbon Footprint

Page 31: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Revising building management systems

Installing more energy efficient air conditioning

Voltage optimisation

Condensing boilers

Double glazing

Energy efficiency audits of our main buildings

Reduction in Carbon emissions – Major Offices

Page 32: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Change in procurement policy from vehicles with emissions of 154g/km to

115g/km

Introduction of a plug-in hybrid in the range

Moving the commercial

fleet to EVO-v technology

Companywide low

carbon cash allowance introduced in lieu of a

company car

Reduction in Carbon emissions – Transport

Page 33: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Waste management • Recycling initiatives reduced

streetworks waste sent to landfill

from 80% in 2006 to below 3%,

achieved by:

• Development of processing

facility in Silvertown

• Working with Local Authorities

• Sharing information with

recycling agents

• Using new technology for

discharging water pumped from

excavations

• Refurbishing redundant electrical

equipment

Page 34: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Sulphur Hexafluoride (SF6)

• We currently have 89,325kgs of SF6 on our network • This is anticipated to increase to 122,731 kgs by 2023 • SF6 leakage will go down from over 0.2% to 0.17%

-

20

40

60

80

100

120

140

160

2009/10 2010/11 2011/12

SF6 leakage in kgs per annum

Page 35: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Environmental risk & remediation

0

50

100

150

200

Breakdown of Environmental Incidents

EnvironmentHazardsNear MissesOtherProperty DamageQuality DefectThird Party Work

Aims Rating YTD Target

Very Serious Incident 0 <8

Serious Incident 2 <8

Incident 8 N/A

Not Classified 579 N/A

Page 36: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Environmental risk & remediation

• Ensure compliance with all environmental legislation

• Assess pollution potential of our sites

• Apply new polymer-membrane technology for bunding oil filled equipment

• Training across the business in environmental and sustainability issues

Page 37: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Questions

1. Is UK Power Networks doing enough to reduce its carbon emissions in its offices and in its transport?

2. Is UK Power Networks going far enough when addressing its environmental impact?

Our Sustainability Report 2012/13 will be published soon – if you would like a copy sent to you please contact [email protected]

Page 38: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Undergrounding in Areas of Outstanding

Natural Beauty and National Parks

Clive Morrison –

Distribution Planning Manager

39

Page 39: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Locations of undergrounding projects - EPN

Key

Langham

Tendering Hall

Ewarton

Chillesford

Little Missenden

Dersingham Bog

Sutton Hoo

Brett Valley

Barsham Marshes

Sutton Common

Felbrigg

Shingle Street

Flatford

Project Locations

In EPN between 2010 and 2015 a maximum of £5.6m can be allocated to

projects. All of this has been committed. So far 18.9km has been

undergrounded at a cost of £2.5m and in 2014 there will be a further 21km

Page 40: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

RIIO-ED1 Targets – EPN

EPN Customers

3.5m

EPN Overhead

Lines

1,800km

£9.7m to invest -

equivalent of 96km HV

overhead line replaced

• Funding from Ofgem increased to £103.6m for all DNOs for the

RIIO-ED1 period

• Level of funding for network region based on the number of customers and length of overhead lines in AONB & National Parks

Page 41: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Process for selecting proposed projects

Projects proposed following AONB /

National Parks consultations with local

community

Assessment of proposed projects by UK Power

Networks and the Steering Group

Community Consultation Steering Groups Final

Approval

Successful projects handed to UK Power

Networks for completion

UK Power Networks role in the process

UK Power Networks’ role is to provide technical support and has no vote in the Steering Group’s decisions

Steering Group Membership

Chair – Natural England

Page 42: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Photos of completed schemes Tendring Park Shotley

Page 43: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Any Questions?

1. What is your view on the schemes that have been completed?

2. What impact do you think they had on local communities?

3. Do you think UK Power Networks is right in aiming to deliver its full allowance on Undergrounding Schemes?

Page 44: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public

Join us again:

• Next Critical Friends Panel in February

Next steps

Before we finish

• Complete your feedback form

• Send us additional thoughts

• Invite a colleague to a session

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Page 45: Critical Friends Panel 6 - UK Power Networks · 2013-12-13 · 11:00 – 11:15 Coffee ... • National finalist in BUPA Workwell Award • Winner of East of England Action on Public