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Version Number: 3 Date Modified: January 2020

Document Owner: St Patrick’s College Townsville

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Critical Incident Plan

Purpose: St Patrick’s College Townsville is a Catholic, day and boarding College, which has the responsibility of students, staff and other members of the College on the grounds during and after school hours. Management of the safety and protection of all persons in the event of a Critical Incident (CI) through an effective plan of action to assist victims, witnesses and all persons affected must be ensured through precautionary measures. To minimise the impact of critical incidents a clear and concise action plan to recognise that a CI can occur in the school and staff should be aware of the risk, risk assessment, policies and procedures implemented. Staff can access these policies, as well as additional training, to assist in or provide counselling services that may be useful, for example grief and loss workshops or first aid to assist when liaising with emergency services or victims/ witnesses to deal with physical and psychological affects that could arise from any Critical Incident

Scope:

Students and employees, including full-time, part-time, permanent, fixed-term and casual employees, as well as contractors, volunteers and people undertaking work experience or vocational placements at St Patrick’s College Townsville and covers information about the reporting of harm and abuse

Responsibility: Principal

Status: Board Approved Supersedes: May 2018

Authorised by: St Patrick’s College Townsville Limited (Governing Body)

Date of Authorisation:

References: Related Policies

Child Protection Act 1999 (Qld)

Education (Accreditation of Non-State Schools) Act 2017 (Qld)

Education (Accreditation of Non-State Schools) Regulation 2017 (Qld)

Working with Children (Risk Management and Screening) Act 2000 (Qld)

Working with Children (Risk Management and Screening) Regulations 2011 (Qld)

St Patrick’s College Townsville Child Risk Management Strategy (for the Working with Children (Risk Management and Screening) Act 2000 (Qld))

St Patrick’s College Townsville Work Health and Safety Policy (for the Work Health and Safety Act 2011 (Qld)

Disaster Management Act 2003, Act No. 91 of 2003

Review Date: Annually Next Review Date:

Policy Owner: St Patrick’s College Townsville Limited (Governing Body)

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/C/ChildProtectA99.pdf

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/E/EducAccNSSR01.pdf

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/E/EducAccNSSR01.pdf

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkwithChildrenRMSA00.pdf

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkwithChildrenRMSR11.pdf

https://www.legislation.qld.gov.au/LEGISLTN/CURRENT/W/WorkwithChildrenRMSR11.pdf



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Definitions

A Critical Incident can be broadly defined as an incident which involves the possibility of immediate or

imminent threat, physical and/or emotional distress to staff, students and other members of the

College; and which may be regarded as outside the normal range of experiences of the people

affected, causing strong emotional or psychological distress among staff, students and other members

of the College resulting in trauma often described as being unexpected or shocking and involving

suffering or loss.

Examples of a Critical Incident could be but not limited to:

• Death or threat of death within the College eg: suicide, tragic death

• Serious injury or illness of within the College

• Serious incident involving the College during an off-site activity, including interstate and overseas

eg: bus accident, terror attack

• Threat or act of violence towards member/s in the College eg: bomb threat, assault/s including

sexual assaults

• Substantial criminal activity eg: vandalism

• Development of a pandemic in the College

• Structural malfunctions causing grievous harm eg: fire, explosion, gas leak

• Weather events eg: cyclone

Critical incident (CI): An adverse incident or series of events that has the potential to damage the

people, operations or environment of the College and any long-term prospects or reputation.

Critical Incident Management (CIM): The process, by which the College builds resilience, responds to

and recovers from a critical incident.

Critical Incident Management Team (CIMT): A group of staff members responsible for carrying out

the functions of planning for and responding to a critical incident.

Incident Classification: Critical incidents are classified into three levels of escalation.

Minor Event: a minor incident or minor injury has a localised impact on staff, students or members

of the community and may entail minor property damage. The incident has been contained and is

unlikely to escalate in severity. It can usually be handled by campus personnel at the organisational

unit level using normal operating procedures.

Moderate Event: an incident or event, which has a localised impact on College operations and may

threaten life or property, or could potentially escalate to a major incident. A moderate event might

include also, the serious injury or death, of an individual student or staff member. A moderate event

may involve the activation of an emergency response, and or the CIMT.



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Major Event: an incident or event that has a high impact or imminent severe adverse effect on College

operations stemming from events such as explosion, large fire, shooting, material release, pandemic

or natural disaster. It may entail or threaten to cause multiple fatalities or serious injuries and/or

significant property damage or adverse media reporting. It is likely to involve an emergency response

from relevant Queensland Emergency Services and would usually necessitate activating the CIMT.

Risk Assessment

All activities, both on and off-site are subjected to risk assessment on an ‘activity by activity’ basis.

The College should participate to raise awareness and knowledge of appropriate procedures in lieu of

a possible event. Considering the premise that a CI is ‘outside the range of a normal experience’ the

likelihood of an occurrence of CI can be assessed as ‘rare’; however, the ‘consequences’ can be

assessed as ‘critical’. The College is to manage and be understanding to the reactions of students and

staff in any case of critical incidence affecting the College community, whether in the College grounds

or outside, and to offer a ‘duty of care’ regarding ‘occupational work place health and safety’ and

expected responsibilities.

Description of the College

St Patrick's College Townsville is a Catholic day and boarding College located on The Strand opposite

Cleveland Bay and adjacent to St Joseph’s Primary School (enrolling 300 students) with an enrolment

of approximately 600 girls. Within the day school there are approximately 127 staff, and

approximately 8 to 10 Boarding staff on duty outside of College hours. Approximately 140 students

reside full time during school terms in the Boarding House at the College.

St Patrick’s College Townsville considers the special circumstance of students who live away from

home and respects the individual differences and potential of each student. The boarding community,

as an integral part of the College, and in the spirit of the Sisters of Mercy, strives to build a true sense

of community of all students, parents and staff that reflects the gospel spirit of mutual respect,

freedom and optimism in interactions between all members of the community. This community based

supporting environment is vital in any critical incident and its management.

Immediate response to a Critical Incident

1. Assess the situation

2. Administer First Aid

3. Call for help

4. Notify Principal



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TABLE OF CONTENTS

Reporting to a Critical Incident 5

Critical Incident Management Team (CIMT) 5

COMMUNICATION 6

RESPONSIBILITIES Critical Incident Management Team Managing the Media

6

SPECIFIC RESPONSIBILITIES Principal (Critical Incident Director) Deputy Principal Deputy Principal - Academic Marketing & Communications Manager Director of Performance, Planning & Anayltics Director of Mission, Director of Students and Director of Boarding College Psychologist Director of Finance & Facilities Director of Students, Heads of House and Class Teachers Roles of Ancillary Staff

7 7 8 8 8 8 9 9 10 11

POST INCIDENT MANAGEMENT 12

CRITICAL INCIDENT REPORT FORM 13

CRITICAL INCIDENT MANAGEMENT BOX 14

CRITICAL INCIDENT EXAMPLES 15

FIRE EVACUATION 16

LOCKDOWN 19

FIRE EVACUATION (OUTSIDE OF SCHOOL HOURS) 21

LOCKDOWN (OUTSIDE OF SCHOOL HOURS) 22

CYCLONE 23

CYCLONE (OUTSIDE OF SCHOOL HOURS) 24

CHECKLIST FOR THE FIRST 24 HOURS FOLLOWING A CRITICAL INCIDENT 26

CRITICAL INCIDENT CONTACT LIST 27

COLLEGE MAP 28



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Reporting to a Critical Incident

St Patrick’s College Townsville is committed to providing a timely and appropriate response

to a critical incident to minimise the immediate and after reactions/affects from the event

and to ensure the needs of staff and students are attended to.

When a critical incident occurs it should be reported immediately to the Principal or in the absence of

the Principal a member of the Critical Incident Management Team (CIMT). A determination to

convene the CIMT and assemble an incident management room will be required and a report should

be in writing to include:

The nature of the incident (sexual assault, break in/vandalism, assault violence/death, cyclone).

The location of the incident.

The date and time the incident occurred.

The number and names of individuals involved in the incident.

Date and time of the report.

Emergency service contacted and by whom.

Name and contact details of the person reporting the incident.

If it is determined that a Critical Incident Management Centre (CIMC) needs to be established, the

Director of Finance & Facilities is to coordinate the preparation of the Board Room. This configuration

is to be facilitated through the pre prepared CIMC box in appendix which is located in the office of the

Director of Finance & Facilities and second in Director of Boarding office.

Critical Incident Management Team (CIMT)

The Critical Incident Management Team has the specific role of assisting the Principal to manage

critical incidents involving the College. These incidents may be either on or off campus or involve an

overseas student for whom the College has undertaken care responsibilities. The Critical Incident

Management Team can comprise of the following personnel:

Principal (Critical Incident Director)

Deputy Principal

Deputy Principal – Academic

Director of Mission

Director of Finance & Facilities

Director of Boarding

Director of Performance, Planning & Analytics

Director of Students

Marketing & Communications Manager



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COMMUNICATION

1. The Critical Incident Director (CID) will communicate with the community by the following means:

Convening a College Leadership Team meeting at the earliest opportunity outlining duties.

Convening a staff meeting at earliest opportunity (preferably before a full announcement to

the general community).

Preparing a factually accurate statement to all staff (academic and others) and

communicating this to them.

Directing the relevant team members to locate, gather and inform closest friends of the

deceased or injured BEFORE any general announcement, and AFTER parents/families have

been notified.

Relay information to student community either in smaller groups via Homeroom teachers or

to school assembly outlining facts of the incident at the earliest opportunity in Sports

Complex.

Communicate to media and other stakeholders, insurer.

Within 72 hours of the incident, providing information to parents by letter (checked by

lawyers).

RESPONSIBILITIES

Critical Incident Management Team

Manage College activities and responses to identified critical incidents.

Conduct risk assessments of hazards and situations which may require emergency action, analyse

and document the requirements to address these hazards.

Establish liaison with relevant emergency services e.g. police, fire brigade, ambulance, hospital,

poisons information centre, community health services.

Ensure 24 hour access to contact details for all students and their families (for overseas students

this will also include agents, home stay families, carers, consular staff, embassies and interpreting

services if necessary).

Ensure 24 hour access to contact details for all relevant staff members that may be required in

the event of critical incident e.g. legal services, College security.

Regular review of critical incident plans

Implementation of required critical incident plan if required.

Budget allocation for emergencies.

Managing the Media

All enquiries from the media should be directed to the Principal or Marketing & Communications

Manager.

No comments should be made by staff to the media.

No interviews with students should be permitted.



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Camera crews should be managed by Marketing & Communications Manager.

No student should be photographed without parental permission.

The Principal should confirm all facts before speaking to the media. If accurate information is not

available or is sensitive, the Principal should explain that questions cannot be answered at this

time.

Avoid implying blame or fault for any part of the incident.

No information to be communicated via Social Media.

SPECIFIC RESPONSIBILITIES

Principal (Critical Incident Director)

The coordinator of the Plan, and the person responsible for the initiation of the plan, is the Principal.

In her absence or as per delegation, the Deputy Principal will assume this role. He/she will have overall

responsibility for coordinating the College’s response to the critical incident.

Initiate and supervise the Crisis Management Plan.

Mobilise the Critical Incident Management Team quickly.

Be visible, available and supportive to all.

Gather factual information on the crisis, thereby dispelling rumours.

Contact parents of students directly involved.

Communicate with College Board.

Arrange for contact with emergency services if required. This may be delegated to the Deputy

Principal after initial contact.

Direct the Marketing & Communications Manager to formulate a statement for staff and students

and Receptionist.

Arrange and chair a meeting of all staff to inform them of the situation and to advise regarding

action to be taken.

Convey information to students about incident at a whole school assembly, by year levels or

individual classes depending upon nature of the incident. (Never announce on Assembly unless

close friends have already been notified.)

Prepare a statement of fact to issue to Pastoral Care Teachers, if needed.

Have legal advice obtained regarding the College’s policies and procedures and adjust

accordingly.

Be the ONLY College contact with the media unless delegated to Marketing & Communications

Manager.

Visit site of incident if appropriate or arrange for the Deputy Principal to visit.

Provide updated information to all concerned.

Compile Critical Incident report (example layout attached).



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Deputy Principal

Decide who should receive information and how information will be disseminated to staff and

students. i.e. note to each class, assembly, alarm system or if a lockdown procedure is warranted.

Be aware of privacy and confidentiality in releasing information and remind staff of privacy and

confidentiality issues.

Release follow up information as agreed with the Principal and Marketing & Communications

Manager, following the initial announcement.

Release only necessary details and make sure information is factual.

Notify Bishop’s Office, if necessary.

Include in communication information with regard to when and how students will be released to

parents/caregivers, if applicable.

Maintain College routine if required.

Arrange de-briefing at end of day for staff if required in consultation with the Director of Mission

and College Psychologist.

Marketing & Communications Manager (under direction of CID)

If required initiate a parent’s refreshment and waiting room in Interview Room.

Notify police if the need for extra security requires police knowledge.

If required ensure that personnel are in place to prevent encroachments onto school campus.

Assist in co-ordinating any infrastructure support that may be required. E.g. telephone rooms,

catering, photocopy access.

Provide regular updates to community as required.

Director of Performance, Planning & Analytics

Provide direct assistance to the Deputy Principal.

Develop a plan for emergency coverage of classes.

Assist in briefing supply teachers and visitors to the College as to their requirements.

Check that substitute teachers are in place in classes where Critical Incident Management Team

members were rostered to teach or rostered on duty.

Assist the Director of Boarding in co-ordinating parent and/caregiver communication where

required.

Be prepared to provide direct liaison with members of the Police and Emergency Services if

required.

Director of Students, Director of Mission and Director of Boarding

Coordinate welfare services, assisted by the College Psychologist, Director of Students, Heads of

House, Teachers and qualified outside agencies as required.

Oversee welfare aspects of the Plan.

Chair meeting with College Pastoral Care Team (and community Health representatives if

appropriate) – Mercy Rose Room/Head of House room as venue.



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Record ‘at risk’ students nominated by Pastoral Care Team and/or teachers, Pastoral Care

Teachers and Head of House (initially those most directly involved in the incident).

Set up Recovery Room for students – Church.

Send students needing support to recovery room in the Church.

Arrange debriefing at end of the day for Welfare Services Team and arrange subsequent plan.

Determine staffing needs with Pastoral Care accordingly (specifically staff trained in critical

incident stress debriefing and grief and loss counselling).

Contact Community Health where required to inform them of the crisis and if appropriate,

arrange for them to visit the College to discuss needs/assist in management of the situation.

Assist other Community Support Services in arranging long term service provision to individuals

(both students and staff) and families.

Work with Community Health staff in assessing readiness of student involved to return to school.

Support the College staff and students; and offer assistance to parents, if appropriate, after the

Principal has made initial contact.

Contact relevant church support groups/personnel and arrange visit to school as appropriate.

Organise resources such as cardboard, colours etc for students to use if necessary.

College Psychologist

Be available. Cancel other activities and appointments.

Designate a counselling space.

Seek additional assistance if warranted through reciprocal arrangements.

Provide counselling where required or referral to other external agencies.

Support the school staff and students; and offer assistance to parents, if appropriate, after the

Principal has made initial contact.

Contact ACCESS support services at Centacare for staff support if needed.

Director of Finance & Facilities

If requested co-ordinate the instigation of a Critical Incident Management Meeting Room.

Develop necessary information sheets: such as incident report forms, sign-in/out forms, lists of

personnel to be notified (including siblings, bus drivers, feeder schools where students may have

friends), de-briefing sheets etc.

Maintain communication with support staff and contractors if applicable, this is to include any

external sporting or co-curricular staff.

Act as coordinator for the acquisition and storage of goods as required, e.g. bed linen for students

etc.

Assist the Principal.

Commence and continue to record actions and events as they develop.

Undertake an immediate and ongoing security assessment to instigate additional security

procedures where required.



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Organise for Director of Boarding to identify any overseas student that may require additional

support requirements.

Commence and continue to record actions and events as they develop.

Ensure 24-hour access to student and staff contact details is available.

If required notify any agents, home stay families, carers, consular staff or embassies.

THE ROLE OF DIRECTOR OF STUDENTS, HEADS OF HOUSE AND CLASS TEACHERS

A statement of fact may be provided for you to read to students or parents.

Identify students at risk.

Be available to students or refer to the Director of Students or College Psychologist as considered

necessary. Record names of all students so referred.

Record of all students identified during the day to be returned to Deputy Principal.

Talk with other Welfare Team Members and CIMT to consider management of crisis in short and

long term.

Dispel rumours and discourage speculation.

ADVICE FOR DIRECTOR OF STUDENTS, HEADS OF HOUSE AND CLASS TEACHERS

Director of Students, Heads of House and Teachers have the responsibility of reinforcing the Principal’s

‘Statement of Facts’.

Remain calm.

Assess students who may need to be referred to the Welfare Team.

Before you send specific students for de-briefing:

Try to Avoid Try to Use

You’ll feel better about it tomorrow

Something like this happened to me once

Try not to be so emotional about it

Forget it. It’s nothing to do with you.

It is only a one in a million accident.

Leave me out of it. I can’t cope.

Do something to take your mind off it.

Just try and get over it.

It is okay to feel shocked and helpless now.

You must be finding it really hard to believe.

You may be more comfortable in the

Chapel.

We all feel the shock of something like this.

It did happen and this is the result.

I’ll get someone else to take the group.

The thoughts will keep coming back at

times.

If you want to talk, go to ___ or see ___

Remember: Confidentiality is vital.

Physical Restraint

College staff are responsible for:



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using physical restraint o as an immediate or emergency response; o as part of student’s individual plan, including prevention of self-harming behaviours; o when other options have been considered such as allowing the student to withdraw or move

away, or moving other people from the situation; o after considering the welfare of student, staff and other students; o with such force as is reasonable under the circumstances.

o http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/C/CriminCode.pdf o in conjunction with teaching and reinforcement of alternative appropriate behaviour

considering any issues that might exacerbate the situation such as: o body language, tone of voice or facial expressions; o student’s sensitivity to sounds or touch;

o student’s methods of communication.

assuming a calm demeanour to avoid escalating student’s behaviour

maintaining appropriate observation or monitoring of student during and after incident of

physical restraint

THE ROLES OF ANCILLARY STAFF

These are to be briefed by the Director of Finance & Facilities shortly after the statement is ready.

Receptionist

Refer all media enquiries to the Principal and/or Marketing & Communications Manager.


Answer parental enquiries – College is proceeding normally and that students should come and/or

stay.

Thank people offering to help and take a name and contact number if the offer needs to be taken

up.

Other Office Staff

Remain calm.


Continue with routine duties and prepare to assist as required to handle personal enquiries.

POST INCIDENT MANAGEMENT

http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/C/CriminCode.pdf

http://www.legislation.qld.gov.au/LEGISLTN/CURRENT/C/CriminCode.pdf



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Longer Term

1. Within a week of the incident arrange for a memorial service at the College if students and/or

staff have been killed in the incident:

Encourage close friends and others directly involved in the incident to participate and be

involved in the planning.

Encourage older students to attend funerals.

2. After three to four weeks convene a meeting of parents of students involved in the incident;

Enlist the aid of counselling professionals to encourage parents to express and share their

feelings and concerns about their children’s welfare and to help them understand their

children’s reactions.

3. Conduct a review of this Critical Incident Plan

The following persons – as a minimum – should be included in this review

Students

Staff

Parents

Other members of the wider community

CONCLUSION

Through the management of critical incidents St Patrick’s College Townsville aims to reduce the impact

of any such situation on members of the College community. Attached is an example layout for a

Critical Incident Report and Individual Critical Incident Plans developed to assist.



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Critical Incident Report Form

TO BE COMPLETED AFTER ALL CRITICAL INCIDENTS

Date:

Action Officer:

Position:

Brief summary of incident: include where, when, who, and why as appropriate. Further information/documentation may be attached.

IMMEDIATE ACTION TAKEN:

FURTHER ACTION REQUIRED:

PERSONS OR STAFF NOTIFIED AND TIME & DATE:

SIGNATURE:



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CRITICAL INCIDENT MANAGEMENT BOX

The Critical Incident Management box (CIM box) is to be maintained in the College safe located in the

office of the Director of Boarding with a duplicate box held with the Director of Finance & Facilities.

The box is for use in establishing a Critical Incident Management Room if needed and is to be

maintained by the Director of Finance & Facilities at a minimum of six monthly intervals at the

commencement of each semester.

As a minimum the box is to contain:

ITEM COMMENTS CHECKED BY & DATE

1. Electronic copy of St Patrick’s College

Townsville Staff Handbook

Available through Wi-Fi network

in College

2. Current College telephone list To be attached

3. Auxiliary Power plan (use of Generator)

4. Townsville and Districts Street

Directory

Available through Wi-Fi network

in College

5. List of Counselling services in

Townsville area with contact details. To be attached

6. General announcement script To be attached

7. Key contact phone list To be attached

8. Location of suitable “bulletin board”

that can be relocated to post messages

updates etc

Sandwich Board at front

entrance

9. Quantity miscellaneous stationery Pens, pencils, post its,

whiteboard markers etc

All life threatening / Urgent Emergency Calls 000

Townsville State Emergency 132500

Police (non-life -threatening calls) 47599777

Ambulance non - life threatening 131233

Townsville Local Disaster Management Group 1800 738 541



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CRITICAL INCIDENT EXAMPLES: DEATH/SUICIDE Ensure no immediate danger to other students and staff

Administer FIRST AID

Call 000 1. The point of contact to alert supervisors and CIMT. 2. Another staff member to escort witnesses to a safe place, Critical Incident Management Meeting

Room (Boardroom or other appropriate alternative). 3. Point of contact to remain at scene and gather factual information and liaise with emergency

services. 4. Do not leave witnesses alone, a support person/staff/counsellor must accompany witnesses until

police have taken statements and advised by supervisors otherwise. 5. Seek out existing family members at the College and take to CIMT Meeting Room. 6. Isolate the incident site from all students and staff using screens, blankets, dividers and

evacuation of surrounding classrooms of students and staff. 7. Do not disturb the incident scene or remove any items or evidence. 8. Avoid any further witnesses of the incident. 9. Contact other relevant schools, siblings/family attending, given the instant communication

networks accessed by students the school needs to give advanced warning to sensitize the situation and monitor identified vulnerable students.

If the incident has occurred outside of the College grounds:

Investigate the information received from students, staff, parents or police.

Do not ignore any rumours, notes, letters, emails, messages etc. sent to staff by any student. Immediately investigate and follow up each one as extremely serious.

Seek the affected family’s permission/wishes or give advice on how to advice the school on the incident: o The needs of the family o The impact of misinformation/rumours o What is appropriate to divulge to the school o The needs to other affected parents to support their children o The options of privacy protection of the student and family, ie: not releasing the students

details to the school but to selected persons.



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FIRE EVACUATION 8.00am - 3.15pm

The St Patrick’s College Townsville Workplace Health and Safety Incident Management Team:

Main Reception College Receptionist (07) 4753 0300

x301

College Principal Amber Hauff x312

Deputy Principal/Chief Fire Warden

(Orange Vest, White Helmet) Cameran Triffett

0447 799 923

x305

Deputy Principal - Academic/Deputy Fire Warden (Yellow Vest, Yellow Helmet)

Amy Byrnes 0409 429 205

x304

Director of Finance & Facilities Moira Grant 0417 749 330

x311

Director of Students Maria Franettovich 0408550 013

x352

Groundsman/Maintenance Staff Maintenance Officer x335

Fire Safety Advisor Officer PA to the Director of Finance & Facilities

x364

Health Centre Health Centre Officer x309

Step 1 Evacuation alarm will sound/Activate fire alarm if not already sounding (in consultation with Principal)

Chief Fire Warden/Deputy Fire Warden

Step 1A

Contact the Boarding House (Ext 308 & 307), Health Centre (Ext 309) Canteen (Ext 333) and Boarding House Kitchen (Ext 361) to ensure they have heard the alarm.

Contact Deputy Fire Warden

College Receptionist under direction of Chief Fire Warden

Step 2

Make announcement in relation to the critical incident (fire) advising staff and students to evacuate. Activate fire alarm if not already sounding.

Chief Fire Warden (in consultation

with Principal)

Step 2A

Contact relevant authorities (Fire and Rescue 000) if required

Collect MSDS information folders

Chief Fire Warden (in consultation

with Principal)

Step 2B IT Support staff to manually open the back gate IT Support staff

Step 3

Direct students and staff to move to Assembly area located on The Strand

Exit gates are main gate, boarding gate and Oxley St gates

Teachers who are responsible for students at that time



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Step 3A

Sweep areas to ensure no-one left behind:

Deputy Fire Warden with vest and loud hailer proceed to Assembly area.

Collect Daily Absence Summary (printed by 9.00am each day), collect current Pastoral Care Group listings in basket and witches’ hats and proceed to Assembly area

Sweep main reception, admin office area and toilet. Lock front reception door, Student Reception door and staff only door. Check and lock student toilets and move to Assembly area

Collect medication, first aid kit and sick students

Collect visitor sign-in/out books, College staff list and laptop.

Sweep CLT offices, teacher staffroom and kitchen and staff toilets and lock back staffroom door upon exit.

Sweep D Block, tuckshop, kitchen and lock as they go.

Sweep library area, College Careers Centre, IT/AV and Counsellor Office – Locking as they go.

Sweep classrooms upstairs A Block and lock as they go.

Sweep classrooms downstairs A Block and lock as they go.

Sweep B Block then lock as they go.

Deputy Fire Warden

Student Receptionist (Assisted by College Receptionist)

PA to the Director of Finance & Facilities

Health Centre Staff

EA to Principal

PA to the Deputy Principal

PA to the Director of Studies

Library Officer


Director of Finance and Facilities

Maintenance Staff

Step 4A Students make their way to the Assembly area in class groups (Boarders are accompanied by Boarding House staff)

Classroom Teachers/Teacher Aides

Step 4B

Witches’ hats will be set out for each PC Group to line up behind. (College & Student Receptionist)

Students are to assemble into PC Groups, Doms then Powers, Princes and Thrones.

Sick students assemble to the left of the Pastoral Care Groups under direction of Health Centre Staff.

College & Student Receptionists

Heads of House & Pastoral Care Teachers

Health Centre Staff



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Step 4C Chief Fire Warden waits to meet the Fire and Rescue

crew on the footpath outside the main entrance of the College.

Chief Fire Warden

Step 4D Director of Students to oversee all activities at Assembly area


Step 5 PC Group teachers (or their replacement) mark rolls. Pastoral Care Teachers

Step 6 All staff report to EA to the Principal to complete attendance list for staff.

EA to the Principal

Step 7 PC Group teachers return rolls to Student Receptionist, making note of students missing.

Student Receptionist

Step 8 EA to the Principal and Student Receptionist compare

with sign in / out books and lists for students, staff and visitors.

EA to the Principal


Step 9 Chief Fire Warden to contact Deputy Fire Warden on

when all clear for staff and students to return to the College.

Chief Fire Warden

Deputy Fire Warden

RESPONSE TO SPECIFIC HAZARDS

Hazard Response Who is Responsible

Burns Administer First Aid and/or contact Ambulance Health Centre Staff

Agitation / panic Once at assembly area, give comfort and re-assurance, monitor

Other staff as required

POINTS TO CONSIDER

Students and staff with special needs Allocate staff to specific children as required

Communication Mobile Phone



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LOCKDOWN 8.00am - 3.15pm

ALL DOORS AND WINDOWS ARE TO BE LOCKED ALL LIGHTS TO BE TURNED OFF

Step 1

Red Alert button on the wall near the phone in Front Reception to be pressed

The National Anthem will be played over the PA system

Deputy Principal/or Delegate (in consultation with Principal)

Step 2

Contact relevant authorities (Police 000)

Organise for contact to be made with: o St Joseph’s North Ward reception (07) 4772

1973 o Any College staff offsite at the time &

contractors/visitors who are onsite: Visitor logbook Staff sign out register PE staff timetable & Staff on Excursion

Deputy Principal/or Delegate (in consultation with Principal)

College Receptionist


CO

NC

UR

REN

T TA

SKS

Step 3

All windows and doors are to be secured and locked.

If there are curtains, they are to be drawn.

Turn off lights.

Everyone is to remain SILENT.

Students are NOT to use mobile phones.

All College staff

Step 3A

Main Reception Door

Student Reception Door & Exit Door from Office to Courtyard

Staff Common Room/Staff Room

Student toilets – please remain with students

College Receptionist


PA to the Deputy Principal

PA to the Director of Studies

Step 3B

All windows and doors are to be closed and securely locked.

If there are curtains, they are to be drawn.

Turn off lights.

Students and staff move to areas out of sight e.g. sit on the floor behind desks.


Step 3C Everyone who is outside is to make their way to

the nearest lockable room.


Step 4

Everyone is to remain in Lockdown until the all clear is given over the PA by the Deputy Principal/ or Delegate.

Deputy Principal/or Delegate



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Please note: if there is an extenuating reason for the office to be contacted, please call

the Executive Assistant to the Principal on ext. 312

POINTS TO CONSIDER

Students and staff with special needs Allocate staff to specific children as required

CLT Communication Mobile Phone (if necessary)

EMERGENCY KIT Including Support Equipment

First Aid Kit Health Centre Officer

Printed version of Daily Absence Summary Student Receptionist



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FIRE EVACUATION (Outside of School Hours – Boarding House)

In the case of a fire, a continuous automatic alarm will be activated and all fire doors will close automatically. A whistle will be used in case of power failure to alert all staff.

Supervisors on duty including all casual staff will evacuate their area via the nearest Fire Exit to - Directly over the road from the Boarding House on the grassed area next to the children’s playground. Supervisor Instructions:

1. Stop what you are doing and remain calm.

2. Ask Students to move quietly and to take the nearest fire exit.

3. Check the supervisor’s room (live in staff) in your area.

4. Collect your emergency roll and move to the grassed area directly over the road from the Boarding House to the left of the children’s playground

5. Mark your roll and ensure that all students are present and inform the Deputy Fire Warden (Senior Supervisor)

Deputy Fire Warden (Senior Supervisor) 1. Ensure all ill and impaired students are evacuated safely

2. Ensure that all visitors on site are directed to the evacuation assembly point

3. Meet students and staff at the Assembly Area and once rolls are marked by staff, message the Chief Fire Warden confirming that all students are account for or if not account for, update the situation



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LOCKDOWN (Outside of School Hours – Boarding House)

ALL DOORS AND WINDOWS ARE TO BE LOCKED ALL LIGHTS TO BE TURNED OFF

Step

1 The National Anthem will be played

over the PA system

Director of Boarding/Senior

Supervisor

Step

2

Contact relevant authorities (Police 000)

Contact Alliance Kitchen (X361)


Supervisor

HA

PP

EN

S C

ON

CU

RR

EN

TL

Y Step

3

Boarding Reception front and back door

– secure and lock

Other access doors – secure and lock

Level 1 Supervisor

Level 2 Supervisor

Step

3A

All windows and doors are to be closed

and securely locked.

If there are curtains/blinds they are to

be drawn.

Turn off lights.

Students and staff move to appropriate

areas and sit or lie on the floor.

Students and staff are to remain SILENT

Supervisors who are

responsible for students at

that time

Step

3C

Outside activities are to move to the

nearest lockable classroom.

Supervisors who are

responsible for students at

that time

Step

4

Students and staff are to remain in

Lockdown until the all clear is given over

the PA by the Director of Boarding


Supervisor

Step

5 Roll mark and de-brief in Drama Theatre

once all clear given.


Supervisor

Please inform the College Principal (0427 330 200) or Deputy Principal (0429 480 328)

as soon as reasonable possible.

POINTS TO CONSIDER

Students and staff with special needs Allocate supervisors to specific

children as required

Communication between staff Mobile Phones on silent

EMERGENCY KIT

Including Support Equipment

First aid kit St Therese’s Supervisor



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CYCLONE 8.15am - 3.15pm Need to notify the bus drivers of any changes to scheduled routine for both the day and boarding school regardless of time of cyclone warning. In the event of a cyclone or severe weather regularly updated information will be available on the following:

St Patrick’s College Townsville website: www.stpatscollege.qld.edu.au

Social Media Listen to local radio stations (ABC in all regions) plus various local commercial stations for updates; (4TO 102.3 FM; 103.1 FM; 106.3 FM; 4KIG; ABC Radio 630 AM).

The cyclone watch is issued at six hourly intervals if there is a potential cyclone or gale force winds within the next 24-48 hours. If the cyclone watch turns into a cyclone warning it is issued at three hourly intervals for the event in the next 24 hours. When a cyclone is close to landfall the updates are hourly and the Standard Emergency Warning Signal may be activated.

In the days prior to the expected arrival of a cyclone the school will send home to parents a letter detailing the arrangements for the event. Information will be broadcast on the above radio stations from 7:00am to keep schools open or if special circumstances require a particular school to close. Parents should note that if the official position for the College is to remain open, parents can and should use their own judgement as to whether it is safe to send their child/ren on the day. If a decision is made overnight to close schools, this message will be broadcast from 7:00 am on the above radio stations. This decision to close will apply to all Townsville Schools (State and Catholic). Parents who normally provide transport home for their daughters will be advised by radio stations to

collect students from school. Students who normally travel home by bus or ferry will travel as normal

BUT AT ADJUSTED TIMES unless alternative arrangements are advised to the College by parents.

http://www.stpatscollege.qld.edu.au/



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CYCLONE (Outside of School Hours – Boarding House)

The College is in a Red Evacuation Zone of highest risk of flooding from cyclone/storm tide. In the event of an evacuation follow these preparation steps:

Consult in the days prior with the Kitchen Manager to have items packed for collection to take a three day supply

Organise Emergency Food Supply

Meals will be supplied from the Loreto Nursing Home Kitchen for students and staff.

Consultation with the Kitchen Manager will be necessary as other arrangements may be

required.

BOARDING COLLEGE EMERGENCY KIT

Prescription medicines Medical files (students with allergies/ medical conditions)

School essential staff contact details (Bus Drivers etc) Parent contact details First Aid Kit / all medical supplies Rubber gloves Hygiene spray (hands) Torches Lanterns Batteries Safety vests (staff) Battery operated radio Community Emergency contact list Disinfectant Toilet paper Sanitary items Soap Extra blankets (if necessary) Board games /cards

Step 1: Emergency Action Plan Implementation

Implement Emergency Action Plan:

When notified by the State Emergency Services SMS evacuation message link; OR

At the discretion of the Principal and the Director of Boarding. EMERGENCY EVACUATION POINT Mater Hospital Conference Centre: 21 – 37 Fulham Road Pimlico Hospital Co-ordinator Phone: (07) 4727 4562



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Step 2: Alert all students to take “Go Pack”.

Supervisor to collect boarding emergency kit and food supply list

Exit the boarding College via DOOR 2 Fire Exit Level 1

St Teresa’s Dormitory to evacuate first, lock doors following a sweep of the floor

Followed by level 2, sweep floor and lock doors

Last level 1 with a final sweep and lock doors.

Assemble orderly in the Dining Room (Café by the Sea)

Step 3:

Boarding Supervisors will commence roll marking in Year Levels. Once all students are accounted for Supervisors will direct their students to walk to the bus parked at the rear of the College. Students will exit the Boarding House via DOOR 2 Fire Exit level 1 (evacuation will commence with Year 7).

Step 4:

The Director of Boarding (or delegate) will give instructions to the Bus Driver to disembark once rolls

are correct and all students and supervisors are on the bus. (The number of buses required will depend

upon how many students remain at the Boarding House. Some parents will choose to have their

daughter remain with extended family and therefore the number of students remaining could be

minimal.)

Step 5:

When the bus departs the College the Director of Boarding will secure the Boarding School and drive

the boarding school vehicle to the Mater Hospital.

Step 6:

Once the Bus (students and staff) arrive at the Mater Hospital, they will remain in the bus until

instructions are given to move to the Mater Conference Centre.

Step 7:

Once in the Mater Conference Centre instructions will be given to all students and staff by the Director

of Boarding (or delegate) regarding the housekeeping plan, meals and expectations. Boarding

supervisors are to remain with their designated group at all times.

Step 8:

The Director of Boarding will assure students of their safety and give further information and updates

regarding the cyclone when necessary.

Step 9: The Director of Boarding will inform (and keep updated) the Principal that all students and supervisors

have successfully evacuated the Boarding School and are safe.



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CHECKLIST FOR THE FIRST 24 HOURS FOLLOWING A CRITICAL INCIDENT

FURTHER CONSIDERATIONS IN THE FOLLOWING DAYS TO SUPPORT RECOVERY

ACTIONS COORDINATED BY

Identify and offer more specialised personal support to vulnerable and/or most affected staff and students.

Provide recovery support and advice for students/staff/parents about the normal cycle of recovery and indicators that extra support may be required.

Follow up contact with family/families involved to express sympathy, arrange retrieval of personal items of student/staff member as appropriate and discuss school role in ongoing support.

Update information to staff, parents, and students, as appropriate, assisted by the Marketing & Communications Manager. Rumour control.

Special considerations for suicide, including contagion effect.

Cultural considerations

Death notice

Memorial service

Funeral attendance, with attention to the wishes of the family

Continuing support for students and staff

Notifying staff who are not at school

Alert teachers to be sensitive to curriculum content

Maintaining documentation

Ongoing liaison with other affected or vulnerable schools

Consider ex-students

Process for meeting visitors (e.g. community people most affected)

Interagency liaison

Links with regional school psychology personnel

Instruct receptionist as to what information is to be told to parents and others

Review responses and continuing needs

Acknowledge people who have supported the school

Review school records/mailing lists and amend as appropriate

Operational debrief (see Appendix)

Inquest/court date(s) (arrange support for staff involved)

Review & modify Emergency and Critical Incident Management Plan

Anniversary dates

Update incident report via Online Incident Notification System if appropriate.



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CRITICAL INCIDENT CONTACT LIST

NAME POSITION MOBILE / EXTENSION

Emergency 000 000

ALL PHONE SPEAKERS ENTIRE SCHOOL PAGER 55 *

HAUFF Amber Principal 0429 480 328 / 322

TRIFFETT Cameran Deputy Principal 0447 799 923 / 305

GRANT Moira Director of Finance & Facilities 0417 749 330 / 311

BYRNES Amy Deputy Principal - Academic 0409 429 205 / 304

FRANETTOVICH Maria Director of Students 0408 550 013

GILMORE John Director of Performance, Planning & Analytics 0418 623 078/ 365

CHRISTIE Megan Director of Boarding 0417 711 527 / 308

COSTOPOULOS Athena Director of Mission 0466 491 047 / 371

PERKINS Jane Marketing & Communications Manager 0448 550 668 / 326

ZAGAMI Courtney College Psychologist 0488 746 649 / 321

EMANUEL Michelle EA to the Principal 312

BRERETON Kerry School Officer (Accounts Payable/Payroll) 306

JOHNS Sarah School Officer (Front Receptionist) 301

MAHLOUZARIDES Liz School Officer (Accounts Receivable) 315

DOOLEY Karrin School Officer (Student Services Receptionist) 316

ALL TEACHERS Staff Room 310 / 331 / 2229

ALLIANCE Kitchen & Tuck shop 361

SES 132 500

GAS EMERGENCY 1300 763 342

TOWNSVILLE CITY COUNCIL 07 4727 9050

QLD URBAN UTILITIES 132 364

Centrecare 1300 672 273



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