ACHIEVING ACS CRITERIA

Measurement of key SIA performance indicators

CRITICAL SUCCESS FACTORS SIA ARE LOOKING TO SEE:

• You are winning contracts

• The contracts you win are profitable

• As a company you have a good health & safety procedures & policies

• You and the business have strong business relationships and alliences

SUPPORTING EVIDENCE:

• You have satisfied clients and customers

• You offer a range of products and services to meet market needs

• You and your management team are an effective leadership

• Your staff are motivated people and that there is a culture of continuous improvement

• The business has an effective financial and management systems

• The business has access to adequate financial and human resources

THE SIA ALSO EXPECTS YOU TO MAKE IT CLEAR TO YOUR CUSTOMERS WHAT YOU ARE DELIVERING IN TERMS OF SERVICE, QUALIFIED STAFF AND NUMBERS OF STAFF. WHAT BETTER WAY TO DO THAT THAN ALLOW YOUR CLIENTS THE ACCESS TO YOUR WORKFORCE MANAGEMENT SOFTWARE THROUGH THEIR OWN DEDICATED, CONTROLLABLE SELF SERVICE PORTAL THAT ALLOWS THEM TO REQUESST STAFFING/SECURITY FOR EVENTS, APPROVE TIMESHEETS AND GIVE FEEDBACK, ALL RECORDED AS AN AUDIT TRAIL.

...keeps a rolling history for every action within the system