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Critical Thinking About Consolidation in Healthcare: The Curious Case of Hospital Systems Lawton Robert Burns, Ph.D., MBA James Joo-Jin Kim Professor Professor of Health Care Management The Wharton School 215-898-3711 [email protected] Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking” ? Analysis and evaluation informed by evidence The propensity to engage in creative thought with reflective skepticism Lawton R. Burns-The Wharton School

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Page 1: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Critical Thinking About Consolidation in Healthcare: The Curious Case of Hospital Systems

Lawton Robert Burns, Ph.D., MBAJames Joo-Jin Kim Professor

Professor of Health Care ManagementThe Wharton School

[email protected]

Lehigh Valley Business Coalition on HealthcareMay 4, 2017

Lawton R. Burns-The Wharton School

What is “critical thinking” ?

Analysis and evaluation informed by evidence

The propensity to engage in creative thought with reflective skepticism

Lawton R. Burns-The Wharton School

Page 2: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Primer on Consolidation

Lawton R. Burns-The Wharton School

Types of “consolidation”(from hospital standpoint)

1. Horizontal integration multi-hospital system

2. Vertical integration employed physicians

3. Diversification owned health plan

4. All of the above be like Kaiser

Lawton R. Burns-The Wharton School

Page 3: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Lawton R. Burns-The Wharton School

The Old DaysFreestanding Community Hospital

Hospital

Lawton R. Burns-The Wharton School

Horizontal Integrationinto Hospital Systems

Corporate Parent

Hospital A Hospital B Hospital C

Page 4: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Lawton R. Burns-The Wharton School

Vertical Integrationinto Ambulatory & Post-Acute Markets

Physician OfficesMedical GroupsOutpatient Care

Hospitals

Skilled Nursing FacilityHome Health Agency

Input Markets

Output Markets

Lawton R. Burns-The Wharton School

Vertical Integrationinto Insurance/Providers

Health Plan:HMOPPO

Suppliers

Buyers

Hospitals

Page 5: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Lawton R. Burns-The Wharton School

DiversificationAll of the Above

Physician OfficesMedical GroupsOutpatient Care

Hospital

Skilled Nursing FacilityHome Health Agency

HospitalHospital

Health Plan

Hospitals consolidate into larger systems

Source: Dafny, Ho, Lee (2015); data from Irving Levin Associates and American Hosp AssocLawton R. Burns-The Wharton School

Page 6: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Consolidation Along the Value Chain◆ 1960s Investor-owned Hospital Systems

◆ 1970s Nonprofit Hospital SystemsNursing Homes

◆ 1980s Psychiatric Hospitals MD GroupsInsurers

◆ 1990s Hospitals, Physicians, Insurers (Again)Employer Purchasing CoalitionsWholesalers & DistributorsGroup Purchasing OrganizationsManufacturers and Suppliers

◆ 2000s Hospitals, Insurers (Again)Pharmacy Benefit Managers (PBMs)

Lawton R. Burns-The Wharton School

Rationale for Consolidation

Lawton R. Burns-The Wharton School

Page 7: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Objectives of Systems / M&A

Context of Healthcare Reform◆ IOM’s six aims:

care that is safe, timely, effective, efficient, equitable, patient-centered◆ Triple aim:

population health, patient experience, per capita cost

◆ PPACA : ACOs and APMs

◆ Coordination of care for poly-chronics

◆ Care continuum to readmissions and patient transitions

◆ Need for centralized governance

◆ Belief that systems achieve scale economies

Lawton R. Burns-The Wharton School

Page 8: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

What Do We Get for Consolidation ?

Lawton R. Burns-The Wharton School

Lawton R. Burns-The Wharton School

Page 9: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Hospital Execs Think Systems Work,Cite Three Benefits

Reduced cost of capitallower-cost debtmore favorable ratings

Scale economies : spread fixed costs over larger volumessupply chain ITback office overheadpharmacy and lab operationsphysical plant management

Clinical standardization : to reduce cost, improve qualityLawton R. Burns-The Wharton School

Systems Access Lower-cost Capital

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%StandaloneHospitals

HealthSystems

2007 S&P Credit Ratings of Standalone Hospitals and Health Systems(% of rated hospitals and health systems in each rating category)

Lawton R. Burns-The Wharton School

Page 10: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Credit Agencies Weight Larger Systems More Favorably:

What gets rewarded gets done

Lawton R. Burns-The Wharton School

Systems Invest in Hospitals They Acquire

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Freestanding Hospitals Face Survival Threat

22

Systems Fail to Positively Impact the Iron Triangle of Health Care

Cost Containment

High Quality Care Patient AccessLawton R. Burns-The Wharton School

Page 12: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”
Page 13: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Evidence on Hospital Consolidation

Physically merging two facilities into one …

lowers costscan increase volumesdoes not necessarily improve quality

But consolidating 2+ facilities under a system roof …

does not lower costsmay increase costs as systems get biggermay increase costs as systems go regionaldoes not increase quality of caredoes not lead to greater provision of charity care

Lawton R. Burns-The Wharton School

Economies of Scale – Often Discussed

Page 14: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Economies of Scale - No Empirical Evidence

Your Bible on Scale & Scope Economies

Page 15: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Why Hospital Systems & Mergers Fail to Achieve Scale Economies

◆ Integration restricted to administrative systems and group purchasing (small percentage of costs)

◆ Integration not yet achieved on clinical side (large percentage of costs)

◆ No effort to consolidate production capacity

◆ Hospital systems = “stuck in neutral”

Lawton R. Burns-The Wharton School

Hospitals in Consolidated Markets Raise Prices to Private Payers

Page 16: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

“Black Box” Opacity of Hospital Systems

Labor

Capital

Financials

Quality

Claims

Outcomes

Hospital SystemLawton R. Burns-The Wharton School

Hospital Systems - - In Search of “System-ness”

Page 17: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Hospitals Nationwide Take Financial Bath on EMR Installation

Hospitals Nationwide are Freezing New Hires

Page 18: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Hospitals Nationwide are Downsizing

And yet, at the same time …

Lawton R. Burns-The Wharton School

Page 19: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Hospitals Nationwide Asked to Achieve Triple Aim

38

The Triple Aim of Health Care

Per Capita Cost of Care

Individual’s Experience of Care Health of PopulationLawton R. Burns-The Wharton School

Page 20: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Hospitals Nationwide Now Asked to Prepare for Changing Landscape

Lawton R. Burns-The Wharton School

Hospitals Nationwide Now Asked to Transform Themselves

Page 21: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

41

Provider Payment Models

Provider Practice Models

Integratedhealth system-

focus

Optimizing total population health

Global market risk model

Professional services risk model

Bundled Payment / Episode of illness payment

Pay for Performance (P4P)

Fee-for-service

Fully-integrateddeliverynetworks

(IDN)

AccountableCare

Organizations(ACO)

Single-specialty &

Multi-specialtyGroups / Networks

Independentpractitionerassociations

&Physician-hospital

organizations

Transformation as Multi-Tasking : Simultaneous Change in Payment & Provider Organization

Hospital medical staff

Solo practitioners

Lawton R. Burns-The Wharton School

The Transformation May be Bogus

Lawton R. Burns-The Wharton School

Page 22: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

ACO Paragons of VirtueFacing Monumental Problems

Page 23: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”
Page 24: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Kaisier-like Paragons of Virtue Show Signs of Retrenchment

Hospitals Nationwide Asked to Engage Physicians

Page 25: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”
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Providers Nationwide Asked to Engage Patients

Page 27: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

So what can we conclude

about hospital systems ??

Lawton R. Burns-The Wharton School

Page 28: Critical Thinking About Consolidation in Healthcare: The ... · Lehigh Valley Business Coalition on Healthcare May 4, 2017 Lawton R. Burns-The Wharton School What is “critical thinking”

Thank you for listening