crm fact or myth?
DESCRIPTION
There's a few myths and misconceptions about CRM. What is it? is it intuitive? Well here at Ebsta we have put together a little presentation to clear up some of the confusion.TRANSCRIPT
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CRM FACT OR MYTH?
CRM FACT OR MYTH?
IMPLEMENTING A CRM SYSTEM IS SIMPLE.
IMPLEMENTING A CRM SYSTEM IS SIMPLE! MYTH! MYTH!
CRM takes thorough implementation and 100%
commitment.
CRM IS JUST FOR SALES PEOPLE
CRM IS JUST FOR SALES PEOPLE MYTH! MYTH!
All sorts of professionals use CRM to record customer
interaction.
CRM IS A METHOD, NOT JUST A SOFTWARE.
CRM IS A METHOD NOT JUST A SOFTWARE FACT! FACT!
CRM is the strategy of managing all of your customer interaction. It’s
not just an expensive database.
CRM RUINS YOUR PRODUCTIVITY
CRM RUINS YOUR PRODUCTIVITY MYTH! MYTH!
It increases your productivity, by allowing you to make more
informed decisions.
CRM HELPS COLLABORATION
CRM HELPS COLLABORATION FACT! FACT!
By centrally storing data, employees can view each other’s accounts and
progress.
A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS
A CRM SYSTEM CAN IMPROVE YOUR SALES PROCESS
FACT! FACT!
CRM keeps your process organized, allowing you to
be more productive.
CRM IS INTUITIVE
CRM IS INTUITIVE MYTH! MYTH!
Personalize your CRM. Customize fields and download apps to
make it fit your business.
SALEFORCE GMAIL INTEGRATION: ✔ Save emails to Salesforce without leaving Gmail ✔ Sync your Google Calendar with Salesforce1 ✔ See contact and lead records inside Gmail ✔ Edit records, manage tasks, record activities and opportunities ✔ Stay in touch with Chatter from inside Gmail
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