cross-channel list growing strategy for e-commerce

10
Engaging Customers Across Channels Leveraging Cross-Channel List Growth Strategies tephanie Pertuit nline Marketing Director // Blinds.com

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Post on 19-May-2015

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Learn from Blinds.com (and Online Marketing Director Stephanie Pertuit) as we share a case study on growing email lists through cross-channel engagement. (warning: this presentation is pirate themed, in honor of International Talk Like a Pirate Day 2013) Key points online marketing points: > See the Potential: New customers are at every port! > Find the Right Crew: Make sure key individuals on team are engaged and available. > Understand Your Customers by Channel: Learn what treasures engage your customers across channels – TEST, TEST, TEST! > Actively Engage: Must interact constantly, have a map in place before any plans enacted.

TRANSCRIPT

Page 1: Cross-channel list growing strategy for E-Commerce

Engaging Customers Across ChannelsLeveraging Cross-Channel List Growth Strategies

Stephanie PertuitOnline Marketing Director // Blinds.com

Page 2: Cross-channel list growing strategy for E-Commerce

Who is Blinds.com?

Page 3: Cross-channel list growing strategy for E-Commerce

Case Study: Avast Ye Mateys!

• Problem: Need more email subscribers AND Facebook fans.

• Proposed Solution: Cross-Promoted Contest

• Results: X Marks the Spot

Page 4: Cross-channel list growing strategy for E-Commerce

• Find the Right Crew• See the Potential• Understand Your

Customers by Channel

• Actively Engage

Plundering for Growth

Page 5: Cross-channel list growing strategy for E-Commerce

Making it Happen: Entice and Engage

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• 13,660 brand new customers • 175% of goal!

• 865% up revenue per subscriber • 1685 Facebook Fans in ONE DAY!

Email and Social Media Gold!

Page 10: Cross-channel list growing strategy for E-Commerce

Stephanie Pertuit

Director of Online Marketing

[email protected]

@StephPertuit & @BlindsDotCom

P.S. This presentation was pirate themed in honor of International Talk Like a Pirate Day (YARRRR!)

Thanks!