French vs.

American

An example of cross-cultural communication when manager can face problems or

difficulties managing representatives of different national cultures.

Plan of the presentation:

① The problem

② Definition of power distance

③ Cultural map

④ Five tips for improving communication

The problem

David Cane is a manager at a U.S.-based scientific

publishing house. Recently, when he needed to hire

three new programmers, he ended up filling the slots

with people who were born and educated in France.

The new programmers had the right skill sets, but

Cane was concerned about how they would fit in at the

company. So he set about devising ways to ensure

that cultural problems that can follow from them—didn't

get in the way.

And the problem which can appear with 100% - is

power distance.

Definition of power distance.

“As we can

see from this

cultural map

these two

countries:

French and

USA are from

different

groups so

they have

different

power

distance. It

means that

his might be

the core of

the problem.

Here are five tips for improving

communication between these men:

1. Learn how the source culture best receives communications.

Different cultures like to receive information —and trust information they receive from different sources—in different ways.

—Deborah Valentine, Emory University

People from some cultures don't trust information that comes directly from a manager, for example, preferring that the word comes instead from a leader of the employee group, a headman, or shop foreman.

Some workers don't feel comfortable being singled out for praise in front of the entire employee group—a typical way to dish out praise in the U.S. For these workers, quiet praise in a private office is much preferred.

3. Assign

mentors and take care of the

spouses(супруги).

The best advice we could provide is to take two approaches.

Firstly, assign a mentor in the business operation, preferably a well-respected person from the department who can assist in helping ease integration.

Secondly, if a spouse or family is involved in the move, become involved in making them feel comfortable with the change."

4. Practice open-door communication—carefully

The idea of the open door is so

foreign to about three-fourths of

the cultures of the world that it

doesn't even translate,” expert

says. "And the downside is that

sometimes the manager, by

encouraging an employee from a

different culture to talk directly to

them, is seen as weak."

5. Play by the rules and stick

to business

O Finally, the best way to create an environment that

people of all cultures and ethnicities can participate

in is to ensure that the company's mission and goals

are communicated clearly and that the workplace is

driven by business requirements rather than

personal preferences, says expert.

Thank you for your

attention!