cross culture communication conversion china
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Cross cultural communication in china pptTRANSCRIPT
Cross Cultural Communication in CHINA
We :Amit Kr. JhaParikshit ShomePartho Pratim BoraSuresh DashSamarth Chanda
Welcome to China
CONTENT
INTRODUCTION
HISTORY
OVERVIEW
CHINESE COMMUNICATION CULTURAL
GOLDEN RULE (Key To Success in
CHINA)
REFERENCES
Intro of ChinaRELIGIONS: Daoist ( ), ,
: 1%-2%, : 3%-4%
LANGUAGES: Mandarin, Yue, Minbei, English
CLIMATE: Extremely diverse; tropical in south to subarctic in north
FAMOUS DISHES: Jiaozi, Baozi (Steamed Buns); Chaomian (Fried noodles); Chaofen (Fried Rice); Zhou (Breakfast Food)
FESTIVALS:
History of China
Yangshao Culture (late Neolithic Period, c. 5000-3000 BC) Liangzhu Culture (c. 3300-2200
BC)
Hongshan Culture (c. 3500 BC)
Bronze Culture 16th century BC and
flourished for 1000 years
Overview of ChinaLocated in East Asia on the western shore of the Pacific
Ocean
Having a land area of about 9.6 million sq. km
Surrounded by 15 countries
With 5,400 islands in its territory
Being the third largest country in the world
Over 1.3 billion out of total 6.6 billion world population
Literacy rate: 95.1%
Life expectancy: 75.20 years
One child policy since 1978
Poverty rate from 53% in 1981 to 8% by 2001
The 3rd largest importer and 2nd largest exporter
Chinese Communication Cultural
(Business Etiquette's)
Business Meetings Assumption : The first person who enters the room is the head of the group.
Appointments are must.
Important guests are usually accompanied to their seats.
When exchanging business cards, hold your card using both hands with the writing facing the recipient.
Receive the card with both hands, and look at it for a while before putting it in your pocket.
Card should be exchanged individually.
Meetings begin with small talks. Resist the temptation to get down to business right away.
Allow the Chinese to leave the meeting first.
Value of Time
Power Structure
Perception about time is linear. (Punctual).
Relatively more attention to the long term future.
Power distance is high with power distance index of 80.
Collectivism
Collectivist – Group loyalty, Decision-making oriented to group
welfare.
Spatial Relationships
Touching (i.e. patting someone’s back or putting an arm around
someone) is uncommon in Chinese culture and will likely make a
Chinese person uncomfortable.
Social distance, or the acceptable distance between two people,
differs significantly in each culture. Americans may find that
Chinese culture is oriented to a closer social distance.
Greetings Address a person by his/her family name. In china the family name comes first.
For business purpose it is traditionally acceptable to call them by surname, together with a title, such as “Director Wang” or “Chairman Li”
Do not try to become too friendly too soon, and do not insist them to address you by your given name.
Chinese way of greetings is a nod.
Handshake should be soft and lack of eye contact.
Gift Giving
Gifts in China means you are interested in building a relationship.
Particularly something representative about town, country, or region.
Do not expect your gift to be opened in your presence.
Do not use plain black or white paper gift pack, it’s a symbol of mourning.
Do not give flowers, clocks, handkerchiefs, umbrella or straw sandals as they are
associated with funerals and death.
Good gifts: Banquets, Fine Pen, Food items (Well packed).
Present gifts with both hands and mention it’s a small token of appreciation.
Four is an unlucky number. Eight is the luckiest number.
Golden Rules
Change course from time to time.
Be prepared to tell white lies.
Have a lot of patience.
Do not try to change them. They are the way they are.
Carry a lot of Maggie, and readymade foods if you are a vegetarian.
Be prepared to eat new kinds of meat in the name of chicken.
Be prepared to face some of the hardest and longest negotiations you’ve
ever seen.
Be prepared to know that in most cases they don’t know the value of
lifetime customers.
And last but not the least learn the sign language, as they don’t understand
English and they won’t for another decade, and you can’t learn Chinese.
Key to Success in China
Referenceshttp://en.wikipedia.org/wiki/Chinese_culture
http://www.cultural-china.com/
http://www.chinahighlights.com/travelguide/culture/
http://www.chinahighlights.com/travelguide/culture/
http://www.travelchinaguide.com/