crowdsourcing week brussels: how naïve experts can help brands generate breakthroughs

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"Online communities are a wealth of talent, creativity and resources that can elevate brands and its outreach. Discover how brands are finding their breakthrough in crowds." This presentation was given by Nicolas Borgis, VP Product at eYeka, at Crowdsourcing Week Brussels, on June 5th 2014.

TRANSCRIPT

Page 1: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs
Page 2: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

S T R O NG B R A N DS U N D ERS TA ND T H AT

THEIR GREATEST THREAT

IS NOT REJECTION

IT IS

INDIFFERENCE

Page 3: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs
Page 4: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs
Page 5: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

WE’RE TAUGHT THAT

EXPERIENCEIS A GOOD THING

BUT IT’S

THE INEXPERIENCEDWHO TRULY CREATE BREAKTHROUGHS

Page 6: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

INTELLIGENT

NAÏVETY:

CREATINGBREAKTHROUGH

BY LOOKING AT A CAR INSIDE

OUT RATHER THAN OUTSIDE IN

“This ad was inspired by ideas that consumers

shared for the Hyundai co-creation contest at eYeka”

Page 7: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

FRESH THINKING

THE ORIGINAL

IDEA FROM THE

EYEKA

COMMUNITY

Oceanomare

Milan, Italy

Page 8: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

W E TA P I N TO

T H E P O WE R

O F

CREATORS

TO

D E L I V E R

FRESHTHINKING

Page 9: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

OF EVERY 100 PEOPLE…

CAN

ONLY

CREATE

1

Page 10: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

W E ’ R E A

GLOBAL COMMUNITYO F

280,000+ CREATORS

SPANNING 160 COUNTRIES

Page 11: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

WHY DO THEY DO IT?

They want to prove themselves, improve and be rewarded

"I participate in the contests because I want to share my

ideas, express my creativity and to get the feedback!

eYeka is my personal “pill” of self-expression, creative

adrenalin and freedom of inspiration!

Without it, life would not be so full, bright and intriguing!:)"

valerirr777, member since June 2012

Stavropol, Russian Federation

https://en.eyeka.com/u/valerirr777

Page 12: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

THE COMMUNITY EXPERIENCE

Page 13: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

BUSINESS BRIEF

HOW IT WORKS

IN A NUTSHELL

COMMUNITY BRIEF

COMPETITION

MODERATION,

CURATION &

ANALYSIS

1

2

3

4

Page 14: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

40 OF THE TOP 100*

WORK WITH US ALREADY

(*INTERBRAND RANKING 2013)

GLOBAL BRANDS

Page 15: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

WE DELIVER

IDEAS CONTENT

Page 16: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

1. IDEA CREATION 2. IDEA CURATION 3. IDEA APPLICATION

THE IDEA PROCESS

Page 17: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

SUCCESS STORIES

Page 18: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

“Tell us what an electrical toothbrush

that can connect to the Internet

should offer to change your life for

the better.”

Our brief to the eYeka community:

P&G ORAL-BAccelerating Innovation in Oral Care

Expected ROMI:

Insights and ideas that will

inspire Oral-B’s R&D and

marketing teams

3 weeks

67 entries

24 countries

7 innovation routes

Page 19: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

ROMI:

Oral-B developed and brought to market the world’s

first ever Bluetooth connected toothbrush and its

mobile app.

Results

P&G ORAL-BAccelerating Innovation in Oral Care

Page 20: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Results

“We knew time was critical and the company

that could launch the first product would have

a huge first-mover advantage.

The eYeka community gave us the head start

needed and helped us anticipate some of the

problems that we had to consider in the

development of the product.”

Stephen Squire

BFO Marketing Director, Procter & Gamble

P&G ORAL-BAccelerating Innovation In Oral Care

Find out more at http://bit.ly/1psNiJd

Page 21: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

“Introduce Mini-Oreo to the world.

Through a print ad convince your

friends that this is the best choice for

them.”

Our brief to the eYeka community:

Kraft Mini-OreoNew Brand Positioning

Expected ROMI:

A winning positioning idea

to be tested with

consumers and used for

Mini-Oreo and the Oreo

brands

3 weeks

516 entries

42 countries

10 territories

identified

Page 22: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

ROMI:

Inspired a new positioning and global campaigns for the

OREO brand around “Bonding Moments” across all

markets.

Results

Kraft Mini-OreoNew Brand Positioning

Page 23: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Results

“Both in term of number of proposals and quality of execution, the community gave us a

lot of insights in terms of how to position our Mini-Oreo.”

– Brand Director at Kraft Foods

Kraft Mini-OreoNew Brand Positioning

Find out more at http://bit.ly/1oSz3cS

Page 24: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

“Express your vision of the future of

the Volvic on-the-go bottle.”

Our brief to the eYeka community:

VolvicRestyling an Iconic Water Bottle

Expected ROMI:

Fresh and implementable

packaging ideas

3 weeks

109 entries

28 countries

4 key insights

Page 25: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

ROMI:

In 2013 Volvic launched a new version of its on-the-go bottle in the market, inspired from design ideas from the eYeka

creative community.

Results

VolvicRestyling an Iconic Water Bottle

Page 26: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Results

“We have used eYeka because we were stuck.

It gave us freshness, originality and different

angles to tackle problems with our design

agency.”

– Christine Jean, MRCI Director Danone Water

VolvicRestyling an Iconic Water Bottle

Find out more at http://bit.ly/1jx4LXV

Page 27: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

“Tell us an unconventional and

surprising story about how a

resourceful mum creatively teaches her

child(ren) an important lesson, through

dirt and stains.”

Unilever Dirt Is GoodInspiring a New Communication Campaign

Our brief to the eYeka community:Expected ROMI:

Ideas to better

communicate to mums, in

a more engaging fashion

5 weeks

88 entries

29 countries

Page 28: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Unilever Dirt Is GoodInspiring a new Communication Campaign

Page 29: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Results

Unilever Dirt Is GoodInspiring a new Communication Campaign

ROMI:

Inspired a new communication stance towards mums in the Philippines.

One TVC successfully launched.

“Binyagan na yan!”

Watch TVC at http://bit.ly/ROW7xSWatch winning animation at http://bit.ly/ROX0GC

Page 30: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

Results

"eYeka’s creators gave us fresh, unexpected ideas on how we

could better communicate to mums in a more engaging

fashion.“

Kaarthik Subramani

Vice-President, Unilever

Unilever Dirt Is GoodInspiring a New Communication Campaign

Find out more at http://bit.ly/QMi7Zw

Page 31: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

UNLEASHEDI N TELLI GENT N AÏ VETY

F AS T F R E S H E F F E C T I V E

Page 32: Crowdsourcing Week Brussels: How Naïve Experts Can Help Brands Generate Breakthroughs

www.eyeka.net

twitter.com/eYeka

facebook.com/eYekaGlobal

When do we start?

Nicolas BorgisVice-President+33 786 996 [email protected]@nborgis

eYekaParis – Sao Paulo – Mexico Singapore – Tokyo – Sydneywww.eyeka.net@eyeka