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C R U I S E P R O F E S S I O N A LR E F E R E N C E G U I D E
Discover why the road best travelled is a river,
and why it is best travelled with Uniworld.
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UNPACK ONCE
From the moment guests step
onboard a Uniworld luxury ship
(and find their luggage whisked
to their stateroom), they’ll feel
welcome and well cared for. They
simply unpack once and relax as
their floating hotel takes them from
one exciting destination to the
next.
CONVENIENCE ABOUNDS
Uniworld’s river cruise ships dock
in the heart of great capitals
and fairytale villages that are
inaccessible to big ocean vessels.
There’s no waiting in long lines to
get on or off the ship, and no
need to tender into ports.
RIVER VIEWS
Travellers can enjoy the
unforgettable scenery—such as
Venice’s Piazza San Marco or
Budapest’s Hungarian Parliament
Building—from the comfort
of their luxuriously appointed
Uniworld stateroom or suite, the
Sun Deck, and other public areas.
PEACEFUL WATERWAYS
River cruising is a very relaxing,
elegant, and sophisticated way
to travel. Your clients never have
to worry about motion-sickness
thanks to smooth sailing along
the world’s most legendary rivers.
INTIMATE AMBIANCE
With an average onboard
capacity of 130 guests, Uniworld
guests can move about freely
without being encumbered by
crowds. They may choose one of
the public spaces to socialise and
connect with others; or seek out a
quiet alcove to read or gaze at the
ever-changing view.
Why river cruising with Uniworld?From guided land tours to road trips to ocean cruises, travellers have many options from which to choose. River
cruising is growing in popularity but some clients may not be aware yet of its numerous benefits. Here are a few
reasons why it’s best to cruise with Uniworld—the world’s only authentic boutique cruise line.™
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Let us fulfill your clients’ dreams, as you increase your earning potential. Uniworld offers over 500 departures
sailing on 22 rivers in 26 countries throughout Europe, Russia, China, Vietnam, Cambodia, Egypt, and India, our
new 2016 destination.
Uniworld’s destinations
❖ 14 uniquely designed ships, including
• 2014: S.S. Catherine
• NEW in 2015: S.S. Maria Theresa
❖ 30+ itineraries
• Perfectly-planned and truly all-inclusive*
• Ranging from 8 to 29 days (26 days in 2016),
departing March – December 2015/2016
❖ Best itineraries for new river cruisers
• Castles along the Rhine
Basel to Amsterdam | 8 Days
• Enchanting Danube
Budapest to Passau | 8 Days
❖ Best itineraries for repeat river cruisers
• Legendary Rhine & Moselle
• Imperial Waterways of Russia
• Portugal and Spain
• Longer “Grand” or “Ultimate” cruises
❖ Best special interest cruises
• Tulips and gardens
• Holiday markets
• Multigenerational Family-Friendly
* Note: Beverage and gratuities policies, along with ship amenities, vary in Russia.
❖ Authentic river cruise ships
• Century Legend & Century Paragon (China)
• River Orchid (Vietnam & Cambodia)
❖ 5 itineraries
• 4 itineraries in China ranging from 11 to 18 days,
departing March – October 2015/2016
• 15-day Timeless Wonders of Vietnam, Cambodia
& the Mekong, departing January – March and
July – December 2015; May – December 2016
❖ Stays in five-star luxury hotels, including
• The Ritz-Carlton, Beijing
• Waldorf Astoria Shanghai on the Bund, Shanghai
• Park Hyatt Saigon, Ho Chi Minh City
❖ Exclusive VIP benefits, including
• Dining in the VIP Restaurant with complimentary
wine, beer, and soft drinks during dinner (China)
• Welcome drinks, fruit platter, and flowers
(Vietnam & Cambodia)
❖ Cultural enrichment excursions include
• Kung Fu show, Shanghai Acrobats,
Tang Dynasty show (China)
• Apsara dance show with dinner (Cambodia)
• Thang Long water puppet show (Vietnam)
EUROPE & RUSSIA
Luxurious travel onboard uniquely designed boutique ships
CHINA, VIETNAM & CAMBODIA Cruise/journeys with exclusive VIP Benefits
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❖ Luxurious all-suite ship
• River Tosca
❖ 1 itinerary
• 12-day Splendours of Egypt & the Nile
cruise/journey from Cairo to Cairo,
departing October – December 2015
and January – May 2016
❖ A renowned five-star hotel
• The award-winning Four Seasons Cairo
at Nile Plaza
❖ Good to know
• Small group excursions are led by professionally
trained, English-speaking Egyptologists
❖ Cultural enrichment programs include
• Visit to a Nubian village
• Onboard Galabeya Party and Egyptian
belly dancing performance
❖ Four UNESCO World Heritage Sites, including
• Temples of Luxor and Karnark
• Various monuments around Ancient Memphis,
including the Pyramids of Giza and the Sphinx
❖ Stunning all-suite ship
• NEW in 2016: Ganges Voyager II
❖ 1 itinerary
• 13-day India’s Golden Triangle & the Sacred Ganges
cruise/journey from New Delhi to Kolkata, departing
January – March and September – December 2016
❖ Opulent five-star resort hotels
• Award-winning Oberoi Hotels & Resorts in
New Delhi, Agra, and Jaipur
❖ Good to know
• The 56-passenger Ganges Voyager II is the most
luxurious ship serving the Ganges River
❖ Four UNESCO World Heritage Sites
• Humayun’s Tomb, New Delhi
• Taj Mahal and Agra Fort, Agra
• Jantar Mantar, Jaipur
❖ Who will enjoy this cruise
• Adventurous travellers
• Experienced river cruisers
• Students of history, spiritualism, and philosophy
Expertly planned itineraries with custom-designed shore excursions will immerse your clients in history, traditions,
and culture. Visit uniworld.com for more information.
EGYPT
An epic Cruise/Journey for explorers and adventurers
INDIA
Cruise/Journey
NEW for 2016
Uniworld’s Hallmarks of DistinctionUniworld’s six “Hallmarks of Distinction” set us apart from the competition and showcase our dedication to
delivering the highest standards of excellence in luxury river cruising in Europe.
UNRIVALLED EXPERTISEThanks to decades of experience in luxury travel, including with our sister company, Red Carnation Hotels, Uniworld sets the standard for excellence in hospitality, culinary and nautical practices in luxury river cruising.
CULINARY EXCELLENCEWe bring together the fi nest chefs, the freshest ingredients sourced from local farmers’ markets and other regional suppliers and distinctive wines and beers chosen by acclaimed sommeliers, giving you a mouth-watering culinary journey for all of the senses.
A LEGACY OF SERVICEOur credo, “No request too large, no detail too small,” comes to life in every interaction we share with our guests. We never tire of going above and beyond to create extraordinary experiences both onboard and onshore.
PERSONALISED EXPERIENCESOur innovative onshore programs go well beyond landmarks and group tours. With personalized experiences tailored to match both your interests and lifestyle, you can choose excursions ranging from guided bicycle rides to exclusive wine tastings designed to immerse you in the local cultures.
ONE-OF-A-KIND SHIPSEach exquisitely appointed Uniworld ship is a work of art designed to be as unique as our guests and as inspiring as the destinations we visit.
UNIWORLD CARESFrom supporting philanthropic efforts worldwide to protecting the destinations and inspiring cultures our guests visit, our connection to the world around us runs far deeper than any river.
❖ The world’s only authentic boutique cruise line offering
luxurious ships with an average capacity of just 130 guests
❖ The highest staff-to-guest ratio in the river cruise industry
❖ The most elegantly appointed riverview staterooms and suites
afloat, many with French balconies
❖ All scheduled airport transfers
❖ All meals onboard, impeccably prepared with the finest and
freshest ingredients
❖ Unlimited beverages onboard, including distinctive wines;
craft and regional beers; spirits; cocktails; soft drinks; juices;
a selection of coffees and teas; and mineral water
❖ A variety of onboard dining options and special culinary
experiences with open seating and casual-elegant dress code
❖ Expertly planned shore excursions hosted by English-speaking
local experts, with personalization options
❖ Ship-wide Internet and Wi-Fi access, so you stay connected
❖ Well-equipped fitness center with exercise classes and use of
bicycles and Nordic walking sticks for onshore enjoyment
❖ All gratuities onboard and onshore
Mrs. Beatrice Tollman with Uniworld Pastry Chef, Delio Vargas
TRULY ALL-INCLUSIVELUXURY BOUTIQUE RIVER CRUISES IN EUROPE INCLUDE
Note: Beverage and gratuities policies, along with ship amenities, vary in Russia.
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Uniworld & Red Carnation HotelsDesigned with the same elegant flair and operated with the same attentive passion, Uniworld ships reflect the
benefit of our association with our sister company, Red Carnation Hotels—an award-winning group of luxury
boutique hotels.
With the synergy Uniworld shares
with Red Carnation Hotels—whose
founders have over fifty years of rich
experience owning and operating luxury
boutique hotels—we have created
the world’s only floating luxury
boutique hotels.
SYNERGY
Connoisseur CollectionUniworld’s Connoisseur Collection — available on select 2016 departures in France — explores the world of French
cuisine with exclusive, culinary-inspired excursions and events.
APPLICABLE DEPARTURES & HIGHLIGHTS
Paris & Normandy
Paris to Paris | 8 Days
19 June; 17 & 24 July; and 7 & 14 August 2016
• A visit to La Couronne, the first restaurant Julia Child visited
in France
• Tasting apples, cheese, cider, and calvados at an apple farm
• A visit to Café Terra in Giverny
• Onboard Champagne tasting with sommelier
Burgundy & Provence
Avignon to Lyon | 8 Days
5 & 26 June; and 10, 17 & 24 July 2016
• Afternoon cocktail reception at Château de Seigneurs de Tournon
• Hunting for truffles at a truffle farm
• Cooking demonstration and tea party at the Institut Paul Bocuse
• Onboard Valrhona chocolate tasting and wine pairing
Bordeaux, Vineyards & Châteaux
Bordeaux to Bordeaux | 8 Days
26 June; 24 & 31 July and 14 & 21 August 2016
• Château de Roquetaillade visit
• Cognac tasting at Rémy Martin Estate
• Sunset cocktail party on the island of Patiras
• Onboard Valrhona chocolate tasting and wine pairing
THESE ALL-INCLUSIVE 2016 ITINERARIES INCLUDE:
• Connoisseur Collection exclusive or private excursions and events listed on the left
• Impeccable service thanks to fewer staterooms and more staff than any other river cruise line
• All gratuities onboard and onshore
• All scheduled airport transfers
• Elegantly appointed riverview staterooms and suites with handcrafted beds and fine amenities
• In-suite butler service
• All dining onboard and unlimited distinctive wines, beer, spirits, cocktails, specialty coffees and teas, soft drinks and mineral water
• Well-equipped fitness centre with exercise and wellness classes, and bicycles and Nordic walking sticks for onshore use
• Ship-wide Internet and Wi-Fi access
• Onboard entertainment and Signature Lectures
THE CONNOISSEUR COLLECTION IS ALSO AVAILABLE ON SELECT DEPARTURES OF OUR COMBINATI ON CRUISES :
• A Portrait of Majestic France
• Grand France
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The Monarch CollectionThe Monarch Collection — on select summer 2016 itineraries and departures onboard Uniworld’s royal fleet — takes
guests into Europe’s aristocratic lifestyle and heritage.
EUROPEAN JEWELS
Budapest to Amsterdam | 15 Days
5 & 19 June; 17 & 31 July and 14 August 2016
• Concert and dinner at Castle Weikersheim
• Visit and cocktail reception at Artstetten Castle with Princess Anita von Hohenberg
• Cocktail reception followed by a private guided tour of the Royal Lipizzaner Stables and Spanish Riding School at The Hofburg in Vienna
• Special themed dinner onboard
• Special onboard Liszt piano concert
• Onboard patisserie demonstration
ENCHANTING DANUBE
Budapest to Passau | 8 Days
12 June; 10 & 17 July and 7 & 14 August 2016
• Visit and cocktail reception at Artstetten Castle with Princess Anita von Hohenberg
• Cocktail reception followed by a private guided tour of the Royal Lipizzaner Stables and Spanish Riding School at The Hofburg in Vienna
• Exclusive concert at a Viennese palais
• Special themed dinner onboard
• Special onboard Liszt piano concert
• Onboard patisserie demonstration
THESE ALLINCLUSIVE 2016 ITINERARIES INCLUDE:
• Monarch Collection exclusive or private excursions and events listed on the left
• Impeccable service thanks to fewer staterooms and more staff than any other river cruise line
• Intimate ships with an average capacity of 130 guests
• All gratuities onboard and onshore
• All scheduled airport transfers
• Elegantly appointed riverview staterooms and suites with handcrafted beds and fine amenities
• In-suite butler service
• All dining onboard and unlimited distinctive wines, beer, spirits, cocktails, specialty coffees and teas, soft drinks and mineral water
• Personalised shore experiences hosted by local experts
• Well-equipped fitness centre with exercise and wellness classes, and bicycles
• Ship-wide Internet and Wi-Fi access
• Onboard entertainment and Signature Lectures
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Exclusive excursions—for Uniworld guests onlyFrom a private cocktail party with a real-life princess to after-hours access to top historic sites, Uniworld guests are
treated to once-in-a-lifetime exclusive experiences offered by no other river cruise line in Europe.
AUSTRIA
Wachau Valley vineyard hike and wine tasting
Available on “Danube Discovery & Prague” and “European Jewels”
This “Go Active” hike in Weissenkirchen explores local vineyards
with an expert naturalist. Guests enjoy views of the Wachau River
Valley and tastings of local wines.
“Taste of Christmas” walking tour
Available on “Danube Holiday Markets,” “European Holiday
Markets,” and “Grand Christmas & New Year’s Cruise”
Travelers can see Vienna decked out in dazzling holiday finery on
this guided amble along elegant Graben Street and Kohlmarkt’s
chic shops.
Cocktail reception at Artstetten Castle
with Princess Anita von Hohenberg
Available on “Enchanting Christmas & New Year’s Cruise” and
“Grand Christmas & New Year’s Cruise”
Guests will raise a glass with Austrian nobility at a 13th-century
castle owned by a princess descended from the Habsburgs.
New Year’s Eve Gala Dinner & Dance
Available on “Grand Christmas & New Year’s Cruise”
Guests can celebrate the New Year in a glorious Viennese palace,
where they will delight in a festive dinner and a private concert
with the chance to dance to famous Strauss waltzes.
FRANCE
Cadillac, châteaux, and vineyards of Sauternes
Available on “Bordeaux, Vineyards & Châteaux,” “A Portrait of
Majestic France,” and “Ultimate France”
Artisanal lunch and Sauternes wine tasting at Château d’Arche,
a 100-acre vineyard with a 17th-century French manor house.
HUNGARY
“Do as the Locals Do” Budapest walking tour
Available on “Enchanting Danube,” “Delightful Danube & Prague,”
“Eastern Europe Explorer,” “Imperial Capitals of Europe,” and
“European Jewels”
Highlights include the Central Market Hall, a pastry-making
demonstration and tasting, and Karoly Garden.
Wachau Valley HikeSauternes Wine Tasting
“Do as the Locals Do”
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Below is a sampling of exclusive excursions available on select itineraries. Visit uniworld.com for more information.
GERMANY
Doktorenhof vinegar estate visit and tasting
Available on “Castles along the Rhine”
Guests can discover the complex, elegant aperitifs made with
ultra high-end vinegars at this unique estate’s atmospheric tasting
room in Speyer.
Nierstein vineyard tractor ride with Riesling wine tasting
and naturalist-led vineyard hike
Available on “Rhine Discovery & Prague”
A scenic ride with a local vintner, tastings of Riesling wines with
bread and sausage, and a hike back with an expert naturalist.
CROATIA
Full-day tour of Vukovar and Osijek, with school visit and
home-hosted lunch
Available on “Imperial Capitals of Europe,” “Grand European
River Voyage,” and “Eastern Europe Explorer” (2015); “Ultimate
European Journey” and “Highlights of Eastern Europe & Istanbul”
(2016)
This up-close look at Croatia includes insights into Croatian-style
food preservation, a tour of Osijek’s historic quarter, and lunch in
the home of friendly villagers.
ITALY
Bologna excursion and pasta-making workshop
Available on “Splendours of Northern Italy, Venice, Florence &
Rome” and “Venice & the Gems of Northern Italy”
Full-day tour of Bologna, famed for its cuisine. Guests enjoy a
delicious lunch and learn to make pasta at a legendary food hall.
Special evening opening of St. Mark’s Basilica
Available on “Splendours of Northern Italy, Venice, Florence &
Rome” and “Venice & the Gems of Northern Italy”
Rare opportunity to experience a special after-hours lighting
ceremony at St. Mark’s, without the massive daytime crowds.
SPAIN
Dinner with flamenco show in Madrid
Available on “Jewels of Spain, Portugal & the Douro River”
Travelers will get a taste of the vibrant nightlife in Madrid—
Spain’s capital and largest city—as they enjoy a spectacular
dinner and flamenco show at one of the city’s finest venues.
Vinegar TastingRiesling Wine Tasting
Pasta Workshop
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Tailor-made travel in EuropeCustomisable shore excursions are just another luxury that comes standard with Uniworld. Your clients can
personalise their voyage with our innovative “Choice Is Yours,” “Go Active,” “Do as the Locals Do,” “Village Day,”
and “Gentle Walking” programs.
SAVOUR THE FLAVOURS
On every Uniworld cruise, guests are treated to a variety of epicurean delights that showcase regional flavors. Highlights include:
tasting Germany’s legendary Riesling at Castle Vollrads, savoring saffron-infused truffles made by the only saffron grower in Austria,
and enjoying a traditional country dinner and Moscatel wine tasting at a century-old family-owned winery in Portugal.
FREEDOM OF CHOICE AND FLEXIBILITY
Uniworld’s included excursions are a wonderful way to introduce
your clients to Europe’s most memorable attractions. If they’ve
already seen these essential sites, our “Choice Is Yours” options
provide enticing and complimentary alternatives. From Vienna to
Amsterdam, and Paris to Avignon, guests will be treated to
options to personalise their experience more.
GET READY TO “GO ACTIVE”
In select locations, guests can join our guided “Go Active” hiking
and biking excursions. Those who wish to explore on their own
are welcome to use our complimentary bicycles and Nordic
walking sticks, weather permitting. Our well-equipped fitness
center, private training lessons, and yoga classes are also
available for travellers who prefer to stay onboard.
TAKE IT EASY
Life moves at a slower pace along the rivers. We took that
lifestyle to heart when we created our guided “Gentle Walking”
excursions, which are ideal for guests who prefer to explore at a
more relaxed pace or have more time to linger or shop. If they
wish to relax onboard, our Serenity River Spa™ offers guests
wonderful treatments.
AUTHENTIC AND IMMERSIVE EXPERIENCES
For a deeper understanding of the heart and soul of a region,
Uniworld created two exclusive guided programs. “Do as the
Locals Do” allows guests to walk in the shoes of local citizens
and taste regional food. “Village Day” provides an up-close look
at rural life, with visits to local homes and artisan workshops.
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Exotic Destinations: China and Vietnam & CambodiaTravellers are eager to experience China—one of the world’s oldest civilisations and the birthplace of the printing press,
the compass, and many other incredible life-changing inventions. Your clients can experience the Eastern wonders
they’ve always dreamed of, while enjoying the modern-day comforts of five-star luxury hotels and elegant ships.
SHIPS WITH EXCLUSIVE VIP BENEFITS
Uniworld’s well-appointed Century Legend and Century
Paragon feature spacious Signature Suites with private balconies,
as well as elegant public areas that include a six-story atrium,
fitness center, and lap pool with relaxation area and pool bar.
Onboard VIP benefits include:
• Complimentary house wine, local beers,
and soft drinks with dinner
• Express check-in and check-out service
FIVE-STAR LUXURY HOTELS
Centrally located, five-star luxury hotels in China include:
• The Ritz-Carlton, Beijing
• Shangri-La Hotels, Hong Kong, Xi’an, Lhasa, and more
• Waldorf Astoria Shanghai on the Bund, Shanghai
CULTURAL ENRICHMENT EXPERIENCES
Guests will enjoy an array of authentic cultural entertainment,
such as:
• Kung Fu show in Beijing and Shanghai Acrobats
• Dinner and traditional folk show in Lhasa
CAPTIVATING, EXPERTLY LED EXCURSIONS
Small group excursions are led by a professionally trained,
English-speaking Cruise/Tour Manager and local expert;
excursions may include the following and more:
• Beijing: Forbidden City, Great Wall, and Tiananmen Square
• Guilin: Reed Flute Cave and tea plantation
• Hong Kong: Exclusive tour with boat ride through
Aberdeen Fishing Village
• Shanghai: City tour and Shanghai Museum
• Xi’an: Museum of the Terra-cotta Warriors and Horses
• Lhasa, Tibet: Jokhang Temple and Potala Palace
FRESHLY PREPARED CUISINE
Delightful onboard menus include Western favorites. Onshore,
guests can enjoy special themed meals, such as a Peking duck
dinner in Beijing, and a Tang Dynasty dinner and show in Xi’an.
TRANSPORTATION, FLIGHTS & TRANSFERS
All transportation is provided, including flights within China
and transfers on arrival and departure days. Your clients will
also receive our convenient hands-free luggage service.
CHINAThe land of the dragon
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AN AUTHENTIC-STYLED SHIP & LUXURY HOTELS
The River Orchid’s intimate atmosphere, comfortable
staterooms, and tasteful public areas provide a genuine cruising
experience along the Mekong River.
Onshore, guests will stay in superb five-star hotels:
• InterContinental Hanoi Westlake, Hanoi
• Park Hyatt Saigon, Ho Chi Minh City
• Victoria Angkor Resort & Spa, Siem Reap
VIP BENEFITS ONBOARD AND ONSHORE
Exclusive VIP benefits will make each guest’s trip extra special,
including:
• Private check-in at each hotel
• Welcome drinks, plus fruit plates and flowers upon arrival
• A bathrobe embroidered with your clients’ initials
DELICIOUS, ARTFULLY PREPARED CUISINE
Travelers will be treated to abundant onboard breakfast buffets
with many choices, and they will go ashore to dine in authentic
settings in Hanoi, Ho Chi Minh City, and Siem Reap.
CULTURAL ENRICHMENT EXPERIENCES
Guests will enjoy Welcome and Farewell Dinners onshore,
delightful evening performances onboard the ship, and more.
CAPTIVATING, EXPERTLY LED EXCURSIONS
With the guidance of a Uniworld Cruise/Tour Manager and local
experts, guests will enjoy small group excursions which include:
• Cai Be: Rice paper and candy making shop
• Hanoi: City tour and Thang Long water puppet show
• Ho Chi Minh City: City tour and Cu Chi Tunnels
• Kampong Cham: Phnom Pros and Phnom Srey Monastery
• Phnom Penh: City tour and Choeung Ek Memorial Stupa
• Siem Reap: City tour via remork, Angkor Wat, Angkor Thom,
Banteay Srei, and Ta Prohm
TRANSPORTATION, FLIGHTS & TRANSFERS
All transportation is provided, including flights within Vietnam
and Cambodia, airport transfers, and private check-in service at
all hotels. Your clients will also receive our convenient hands-free
luggage service.
Ideal for intrepid travellers seeking a sophisticated adventure in exotic locales, Uniworld’s enticing itinerary in
Vietnam and Cambodia offers a unique opportunity to experience both. These Southeast Asian gems are relative
newcomers on the world travel stage, still unspoiled and “off the beaten path” for most Westerners.
VIETNAM & CAMBODIATwo worlds, one river
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Exotic Destinations: Egypt and IndiaEgypt’s Nile River evokes images of pyramids and temples, mummies and mythical creatures, famous explorers
and tombs filled with treasures. The longest river in the world, stretching more than four thousand miles, the Nile
remains an enduring source of intrigue for modern-day adventurers.
A LUXURIOUS ALL-SUITE SHIP
The elegant River Tosca provides spacious suites featuring
hand- crafted beds, fine linens, marble bathrooms, and French
balconies. Public areas include a lounge with full-service bar,
restaurant, and Sun Deck with cabanas and swimming pool.
AN OPULENT FIVE-STAR HOTEL
Your clients will stay at the renowned Four Seasons Cairo at Nile
Plaza—recognized by Travel + Leisure as one of the world’s
finest hotels—offering modern amenities, superb service, a spa,
and daily buffet breakfast.
Luxurious guest rooms feature wonderful views of the Nile, the
island of Zamalek, and the Citadel of Salah al-Din.
CULTURAL ENRICHMENT PROGRAMMES
Your clients will be immersed in Egypt’s remarkable culture
with authentic encounters onshore and entertainment onboard,
such as:
• Nubian show and visit to a Nubian village
• Galabeya Party and Egyptian belly dancing performance
CAPTIVATING, EXPERTLY LED EXCURSIONS
Small group excursions led by a professionally trained
Egyptologist include:
• Aswan: Aswan High Dam, Philae Temple, and felucca ride
• Cairo: Alabaster Mosque, Egyptian Museum, a sound and light
show at the Pyramids of Giza, plus other ancient Memphis sites,
including the Great Sphinx
• Edfu: Temple of Horus
• Kom Ombo: Kom Ombo Temple and bird-watching boat ride
• Luxor: Temple of Karnak, Temple of Hathor and Temple of
Luxor, Hatshepsut Temple, Valley of the Kings
TANTALISING CUISINE
Delicious onboard cuisine features Mediterranean-style dishes
and Western favorites.
TRANSPORTATION, FLIGHTS & TRANSFERS
All transportation is provided, including transfers on scheduled
arrival and departure days and flights within Egypt. Your clients
will also receive our convenient hands-free luggage service.
EGYPTAn adventurers’ paradise
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ALL-SUITE SHIP
The all-suite Ganges Voyager II is the most luxurious ship
cruising the Ganges, featuring a lounge, spa, fitness center, and
fine restaurant. Spacious suites feature beautiful hand-painted
murals, a private balcony, and marble bathrooms with fine bath
and body products.
OPULENT FIVE-STAR HOTELS
Award-winning Oberoi Hotels & Resorts have been selected
for their flawless service, convenient locations, and premium
amenities:
• The Oberoi New Delhi, New Delhi
• The Oberoi Amarvilas, Agra
• The Oberoi Rajvilas, Jaipur
ONBOARD CULTURAL ENRICHMENT
A variety of onboard cultural enrichment opportunities will
be available, including:
• Traditional sitar music
• A Bollywood-style song and dance show
• A mehndi demonstration—elaborate henna designs
painted on the hands for luck
CAPTIVATING, EXPERTLY LED EXCURSIONS
An English-speaking local expert will lead small groups on the
following excursions and more:
• Agra: Agra Fort and the Taj Mahal at sunrise and sunset
• Jaipur: City Palace and Jantar Mantar observatory
• Kolkata: Mother Teresa’s Home and Tomb
• Kalna: Trishaw ride through the city and Rajbari complex
• Mayapur: Hare Krishna Complex and Temple of the Vedic
Planetarium
• New Delhi: Red Fort and Humayun’s Tomb
AUTHENTIC & FLAVORFUL CUISINE
Onboard menus feature both Indian-inspired cuisine and Western
favorites. Lavish breakfast buffets at the Oberoi Hotels & Resorts
onshore offer something for everyone.
TRANSPORTATION, FLIGHTS & TRANSFERS
All transportation is provided, including transfers on scheduled
arrival and departure days and the flight within India. Your clients
will also receive our convenient hands-free luggage service.
Uniworld guests will visit wondrous sights along the venerated Ganges River, as well as must-see destinations in
New Delhi, Agra, and Jaipur—the Golden Triangle. India is one of the world’s oldest civilisations, and is credited for
creating the world’s first university, yoga, chess, martial arts, the study of algebra and calculus, and more.
INDIA
The “Cradle of Civilization”
NEW for 2016
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Multigenerational Family-Friendly Programme
UNIWORLD’S MULTIGENERATIONAL FAMILY-FRIENDLY
PROGRAMME
Uniworld’s family-friendly river cruises are conveniently
scheduled during summer vacations and the winter holiday
season. Plus, your clients can SAVE 50% off the cruise fare for
young travelers between the ages of 4 and 18 years old.
Our all-inclusive, award-winning multigenerational cruises in
Europe include:
• 50% savings off the cruise-only fare for young travelers aged
4 to 18 years old when traveling with an adult**
• Kid-friendly menus with unlimited beverages onboard
• Complimentary bicycles and helmets for use onshore
• Exciting family-friendly shore excursions specially designed
for each itinerary
• Onboard French, German, Italian or Hungarian language
classes
• Dessert making with the ship’s pastry chef
• Hands-on craft workshops onboard, including making a
Christmas Advent calendar, Venetian art and more
• Special gilding workshop to create your own golden piece
• Dedicated Family Host to oversee young travellers’ activities
• A special ship tour with the Captain or Hotel Manager
• All gratuities onboard and onshore
• All scheduled airport transfers
• Ship-wide Internet and Wi-Fi access
• Onboard entertainment and Signature Lectures
FREEDOM AND FLEXIBILITY FOR SOLO TRAVELLERS
Uniworld understands that solo travelers are seeking both
freedom and flexibility in travel. Therefore, we have reduced
or waived our single supplement on select European itineraries
and dates—which means they can enjoy their own private,
luxurious stateroom at no extra cost.
UNIWORLD’S FAMILY-FRIENDLY 2016 ITINERARIES AND DATES
Note: For every accompanying adult, one child between the ages of 4 and 18 qualifies for the 50% savings.
ITINERARY Castles along the RhineBasel to Amsterdam | 8 Days
Rhine Discovery & PragueBasel to Prague | 10 Days
Danube Discovery & PraguePrague to Vienna | 10 Days
Delightful Danube & PragueBudapest to Prague | 10 Days
Grand European DiscoveryBasel to Vienna | 15 Days
Gems of Northern ItalyMilan to Venice | 10 Days
Splendours of ItalyMilan to Rome | 15 Days
Paris & NormandyParis to Paris | 8 Days
Classic Christmas MarketsFrankfurt to Nuremberg | 8 Days
Do your clients wish to travel solo, or dream of seeing the world with the special young people in their lives?
Whatever their preferences, Uniworld provides incredible travel memories they’ll cherish forever.
2016
13 Jul*, 20 Jul
24 Jul
29 Jul
29 Jun, 04 Jul*
24 Jul
26 Jun, 03 Jul, 10 Jul
26 Jun, 3 Jul, 10 Jul
3 Jul, 31 Jul
Dec 12
16
GROUP DISCOUNTS & CHOICE OF GROUP AMENITIES
Groups sailing with Uniworld enjoy special discounts. Depending
on the itinerary and departure date booked, groups can either
save from $100 to $500 per person off the cruise fare
(combinable with all public offers) OR receive savings of 15% or
25% off the cruise fare (combinable only with River Heritage Club
savings). Plus, groups can earn a complimentary tour conductor
berth when booking either nine or 15 full-fare guests, depending
on the itinerary and departure date.
In addition to these discounts, groups also enjoy a choice of
exclusive group amenities, listed below. The availability of these
amenities, as well as the number of amenities that can be chosen
by a group, vary depending on the itinerary and departure date.
SHIPBOARD CREDIT
Groups can receive a shipboard credit from $100 to $300 per
person, starting with the first passenger and depending on the
itinerary and departure date.
SOLO TRAVELLER STATEROOMS
Groups can receive two staterooms with waived single
supplements on select itineraries and departure dates.
Waived single supplements are combinable only with River
Heritage Club savings; not combinable with any other discounts.
BONUS COMMISSION
Agents can earn 2% bonus commission for bookings made on
select itineraries and departure dates, earned from the first
passenger.
AGENT STATEROOM
Agents can enjoy a special discounted rate on their own
stateroom on select itineraries and departure dates, based
on a minimum of 10 full-fare guests.
COCKTAIL PARTY
Groups with a minimum of 15 guests can enjoy an onboard
one-hour cocktail party that features hot and cold canapés.
Availability varies by itinerary and departure date.
Group Travel with UniworldRiver cruising is one of the fastest-growing segments in travel today, and it is one of the most desired group travel
programmes. Hundreds of different groups cruise with Uniworld each year, including alumni, wine groups, garden
societies, music and art groups, and so many more. Itineraries range from 8 to 26 days with cruises along the great
rivers and waterways of Europe, Russia, India, China, Vietnam, Cambodia, and Egypt, so there is something for
everyone.
For more information, contact
Uniworld’s Group Department
at 011 280 8400
RESERVATION HOURS:
Monday to Thursday 8:30 am – 5:00 pm
Wednesday 9:00am - 5:00pm
Friday 9:00 am – 4:00 pm
Submit a group proposal to
Nicole on [email protected]
19
Growing Your Uniworld BusinessWe have created the following guide to help you understand Uniworld’s current guests, with tips on how to
prospect for future clients.
SOLOTRAVELERS
FAMILIES
HONEYMOONERS
GROUPS
ACTIVE TRAVELERS
Experience &
MOSTGUESTS BOOK
9+MONTHSIN ADVANCE
Average
AGEPlan
EARLYRecommend
The PerfectCruise
Preferences
65+
50-65
35-49
0-2121-34
OCEAN CRUISERS
Other
United Kingdom
Australia
Canada
United States
DESIRE TRENDY & EXPERIENTIAL TRAVEL OPTIONS
FAMILIES:HOLIDAY & FAMILY-FRIENDLY CRUISES
FOOD & WINE LOVERS:FRANCE, ITALY, PORTUGAL & SPAIN
ADVENTURE SEEKERS:EGYPT & ASIA CRUISE/JOURNEYS
GARDENERS:TULIP CRUISES
PROSPECTUNDERSTAND
FOOD & WINE LOVERS
UPSELLMOSTLY FROM ...
AVID TRAVELERS
PRE- OR POST- cruise extensions
1–NIGHT HOTELadded
8-DAY cruises
13-DAY cruises
MARRIED AND
TRAVEL WITH
SPOUSE OR
COMPANION
MOST ARE
MANY ARE ENTREPRENEURS/ BUSINESSOWNERS
COLLEGE EDUCATION
CRUISES OR
JOURNEYS
PER YEAR
TAKE MULTIPLE
GUESTS BOOK
6 MONTHSIN ADVANCE
MANY
TargetGrowing
Segments
Opportunities
Current Guests For Future Clients
When it comes to selling travel,
identifying your potential clients and
matching the right Uniworld products
with them can make all the difference.
Knowing the best ways to target and
reach them is a matter of having the right
data and sticking to a proactive plan.
18
®
®
1/3of Uniworld’s
Guests are Repeat Passengers
Benefits for Past Guests
All Uniworld guests automatically
become respected members of
Uniworld’s River Heritage Club, entitled
to extra savings and benefits.
ENHANCED AND EXCLUSIVE SAVINGS ON ALL
PROGRAMMES (COMBINABLE WITH ALL PROMOTIONAL
OFFERS):
❖ 7 to 12-night cruises = Save R1500 per person
❖ 13 nights and longer = Save R2500 per person
❖ Exclusive River Heritage Club cocktail party hosted onboard by
the Captain*
❖ One (1) category stateroom upgrade, if space is available
(excluding suites), which is reviewed by Uniworld’s corporate
headquarters 45 days prior to departure*†
❖ Complimentary fruit platter in your stateroom upon arrival*
❖ Complimentary onboard laundry service (once per week)*
For more information on Past Guest benefits, please visit:
uniworldcruises.co.za/river-heritage-club
EXTEND THE JOURNEY WITH ANOTHER CRUISE AND SAVE
Plus, your clients can transform their river cruise into an epic
voyage by booking back-to-back itineraries and enjoying 5%
savings on their second cruise. This offer is combinable with all
promotions and discounts.
* Available on ships operating in Europe.
† This benefit is also applicable on cruises in Russia.
THE TRAVEL CORPORATION
Whether your clients are traveling as part of a family, couple,
group, or solo, The Travel Corporation offers something for
everyone. Our multiple award-winning portfolio ranges from
luxury hotels and boutique river cruises to independent
vacation package companies and a variety of guided
travel experiences.
Our philosophy is very simple: create enriching travel
experiences for our guests by combining an unbeatable mix of
exceptional service and incomparable quality at a great value.
Operating in 60 countries, we are a worldwide expert in travel.
And as a fourth-generation family-owned business, we work
hard to consistently provide outstanding service, experience,
and value, no matter which of our companies you choose for
your clients.
Visit TheTravelCorporation.com/your-loyalty for more
information.
When your clients book again with Uniworld, or with one of our select sister companies in The Travel Corporation
family of brands, they’ll be recognised with exclusive rewards and Past Guest savings. One in three Uniworld guests
are repeat passengers, making this an ideal group for you to regularly engage with and to earn additional bookings.
19
BOOKING & PROGRAMMES
When is the best time to book a Uniworld cruise?
It is always best to plan early, as Uniworld guests tend to book at
least six months in advance. Plus, Uniworld always rewards your
clients for booking early with significant Early-Booking Savings
options and other valuable offers.
Which direction of the cruise should I book?
It does not matter which direction your clients choose, as both
directions contain the same included features. Timings of
activities may vary somewhat due to cruising times up- or
downstream, but guests otherwise have identical travel
experiences. The direction
of the journey is usually just a matter of personal preference; for
example, your clients might want to start in the east and cruise
their way west, or vice versa.
Are there group travel benefits with Uniworld?
Hundreds of different groups cruise with Uniworld each year,
including college alumni, wine clubs, garden societies, music
and art lovers, and many more. Book your group with Uniworld
to receive tour conductor berths, group savings, and group
amenities. For more information, please email genevieve.
[email protected] or call 011 280 8400
ONBOARD THE SHIPS
What is the dress code?
It is a common misconception that river cruising requires formal
attire. Uniworld encourages country club casual or business
casual attire onboard, and comfortable/weather-appropriate
clothing on excursions. Business formal or cocktail attire is
welcome at the Welcome and Farewell Receptions and Dinners,
but is not at all mandatory.
Are there wellness or fitness facilities onboard?
Uniworld is proud to offer well-equipped fitness centres on all
ships in Europe, China, Egypt, and India. Exercise classes are
available onboard in Europe, and your clients can try a folk
dancing or tai chi lesson onboard ships in China. Complimentary
bicycles and Nordic walking sticks are also available to guests in
Europe who wish to explore a bit on their own.
Which Uniworld ships have elevators?
All European ships (with the exceptions of River Ambassador
and River Baroness), as well as our ships in China, have an
elevator onboard.
Do you recommend river cruising for guests with physical disabilities or mobility issues?
Most Uniworld ships have an elevator and we offer our “Gentle
Walking” program for those who wish to explore at a more
leisurely pace onshore. However, please note Uniworld ships
are not wheelchair accessible and travelers with mobility issues
may find cobblestone streets, narrow/uneven walkways, steps,
or longer excursions onshore to be rather challenging.
SHORE PROGRAMMES
Are any pre- or post-cruise extensions available?
Uniworld offers value-packed pre- or post-cruise optional land
extensions in Europe, China, Laos, Thailand, Vietnam, and India
to help maximize your clients’ international airfare and vacation
time. Extensions range from three to five days and feature first-
class hotels conveniently located near major cultural sites or
places of interest, an English-speaking local expert to make your
client’s stay as pleasant as possible, plus special excursions, many
meals, and transfers to or from their Uniworld ship.
Frequently Asked Questions
EUROPE RUSSIA CHINAINDIA VIETNAM & CAMBODIA
GROW YOUR BUSINESS WITH UNIWORLD
VISIT
uniworld.com
CONTACT YOUR UNIWORLD BRAND MANAGER
Lieria Boshoff
011 280 8405
MAKE A RESERVATION
011 280 8400
Monday to Thursday 8:30 am – 5:00 pm
Wednesday 9:00am - 5:00pm
Friday 9:00 am – 4:00 pm
CONTACT THE GROUP DEPARTMENT
Nicole Elisio
011 280 8400
Uniworld is a member of the family-owned The Travel Corporation, and is renowned and trusted for its outstanding quality, service, value, reliability, and financial stability. TheTravelCorporation.comCST #2075415-20 TICO Reg. #50018458