Cryoserver Certificate Fix

Forensic & Compliance Systems Ltd +44 (0)800 280 0525 info@cryoserver.com www.cryoserver.com

January 2008

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This document describes how to install an SSL certificate for all users in a domain under

MS Server 2003.

1. Start Internet Explorer and go to the Cryoserver interface.

You see the website security certificate error:

2. Click Continue to this website (not recommended).

You see the Untrusted Certificate warning:

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3. Click View certificates.

You see the Certificate Properties dialog box:

4. Click Install Certificate to start the Certificate Import Wizard:

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5. Click Next.

You see the import options:

6. Select Place all certificates in the following store and then click Browse…

You see the Select Certificate Store dialog box:

From the list of Certificate Stores, click Trusted Root Certificate Authorities and

then click OK.

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7. Click Next.

8. Click Finish.

You see a confirmation message stating that the import was successful:

9. Close and then restart Internet Explorer.

After restarting Internet Explorer

1. Click Tools, Internet Options:

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You see the Internet Options dialog box:

2. Select the Content tab and then click Certificates.

You see the Certificates dialog box:

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3. Select the Trusted Root Certification Authorities tab. Select your certificate from

the list and then click Export.

The Certificate Import Wizard starts:

4. Click Next.

You see the File Format options, with the DER encoded binary X.509 (.CER)

selected as default:

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5. Click Next.

You see the File to Export dialog box:

6. Click Browse… to specify where you want the certificate to be exported to and then

click Next.

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7. Click Finish.

You see a confirmation message stating that the export was successful:

Group Policy Editor

1. Click Start, Run and type in gpmc.msc and then click OK.

You see the Group Policy Object Editor window:

2. Right-click Trusted Root Certification Authorities and then click Import.

You see the File to Import dialog box:

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3. Click Browse… and select your .CER file. Then click Next.

You see the Certificate Store dialog box:

4. Click Next and check your changes:

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5. Click Finish.

You see a confirmation message stating that the import was successful:

6. Close all open windows and your group policy will be applied. This can take a while to

filter down to domain users – maybe 15 minutes or more.

NOTE: Domain users will have to log off and then log on again for the policy to take

effect.