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CSI Awards Winners 2014
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CSI Awards 2014
03
Contents
04 Overview of 2014 winners
05 Judging panel
Selected winners profiles:
06 Arris - Best monitoring or network management solution technology
07 AirTies - Best customer premise technology
07 Novelsat - Best satellite contribution/distribution/transmission solution
08 Amino - Best IPTV technology or service solution
10 Motive Television - Best mobile TV technology or service
10 Broadpeak - Best Web TV technology or service
11 Sky Deutschland - Best Ultra HD TV Technology or project
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CSI Awards 2014
Winners’ overview
04
Picking 18 winners out of over 150 entries, most
of which are strong in their own right, is no easy
exercise. As the pace of change in the industry
quickens, so companies are forced to innovate faster
and this is reflected in this year’s awards. As
technology improves, it becomes harder each year to
separate products and solutions but good technology
on its own is not enough. Technology for technology’s
sake is unlikely to shake up the market or find an
emotional impact with consumers. As a result, the CSI
Awards take into account multiple criteria besides
technical innovation and differentiation. While awards
such as these cannot be determined by a
mathematical formula and the results will always be a
point of debate, we believe the 2014 winners offer
something new and different and hopefully stand to
genuinely have a positive impact in their respective
fields.
This year’s event, held as usual at IBC in the RAI
(see pictures on page 2), was hosted by BBC World
News presenter Babita Sharma, who some people will
also recognise from the Cable Congress. Harmonic
scooped the first two awards on the evening, the only
company to bag more than one trophy. The first went
to its Electra XVM solution in the ‘Best digital video
processing technology’ category, always one of the
most hotly contested, especially now as compression
leverages the full power of virtual environments. The
other was for the ‘Best cable or fibre contribution/
distribution/transmission’ category, where its NSG
Exo distributed CCAP system eases cable’s migration
towards IP and is aimed at markets including MDUs,
hotels, college campuses, hospitals, office buildings
where there are dense pockets of coax infrastructure.
Bandwidth is at a premium so a solution that
promises to make more available for “free” will
always be welcomed. NovelSat’s FreeBand helps
broadcasters tap into satellite bandwidth for DSNG
video contribution using the same bandwidth and
frequency that they own and already use, which
translates into huge savings in operational costs and
the reason why the Israeli company took the top prize
in the Best satellite contribution/distribution/
transmission category.
Anything that makes life easier in the world of WiFi
is bound to be welcomed with open arms, and Arris
has managed to do just that with its ServAssure
Wi-Fi Solutions, a worthy winner in the popular ‘Best
monitoring or network management’ category (see
page 6 for a more detailed write up).
AirTies won the ‘Best CPE technology’ category,
an award it also claimed back in 2011. This time, it
was for the Air 4820 wireless video access bridge
(see page 7 for more details).
The ‘Best workflow/asset management/
automation’ category was won by Broadcasting
Center Europe with its Integrated TV Services for
RTL CBS Asia Entertainment Network, for a workflow
that is not just tapeless but also decentralised.
Verimatrix has been tweaking and enhancing its
Video Content Authority System (VCAS) platform
since inception and the latest iteration comes in the
form of VCAS for Broadcast-Hybrid, which fully
leverages enhanced HTTP Live Streaming (HLS)
security as the world increasingly moves towards
multi-screen viewing. It is also postioned to enable
premium UHD services and flexible deployments in
physical or virtualised environments.
‘Best content-on-demand’ was won by Saffron
Digital, a first-time entrant to our awards. MainStage
is an end to end online video solution specifically
designed to manage and deliver premium video
content. It combines in one place all the tools
necessary to launch a premium multi-platform
entertainment service, including protection,
management, storefront services, a digital locker and
secure player. The premium OTT platform is used by
KDDI in Japan, where it power’s the mobile operator’s
new subscription service offering anime content.
SoftAtHome won the next category, ‘Best
interactive TV technology or application’, for its
Universal Cast Dongle. These streaming devices have
made a lot of headlines this year, giving consumers
another route to enjoy video content. The French
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CSI Awards 2014
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• Dr. Roger Blakeway
President, SCTE (Society for Broadband Professionals)
• William Cooper
Founder and Chief Executive, informitv
• Jeff Heynen
Principal Analyst, Infonetics Research
• Philip Hunter
Independent technology journalist
• Dr. Klaus Illgner-Fehns
Managing Director, IRT
• Peter White
CEO, Rethink Technology Research
• Professor Jonathan Freeman
Managing Director, i2 Media Research
• Guido Gybels
ICT Expert
• Steve Tyler
Head of Solutions, Strategy and Planning, RNIB
• Jean-Marc Racine,
• Founder, managing partner, Farncombe
company’s WiFi dongle is fully compatible with both
Google and Apple cast ecosystems, but with the
additional ingredient of support for live and linear TV
alongside on-demand.
Amino created the Home Reach platform to enable
operators to add home monitoring and control
services over an existing set-top box in what
promises to be the next frontier for payTV providers
in the home (see page 8 for more) and this beat rival
entries in the ‘Best IPTV technology or service’
category.
Meanwhile, demand for consuming content outside
the home is well and truly proven, and Motive
Television aims to tap into this demand with its new
Tablet TV service (outlined on page 10).
Also on page 10, you can find out more about
Broadpeak’s nanoCDN Video Transparent Caching,
which won the ‘Best Web TV’ category for the third
year in a row, a feat which only a small handful of
companies have managed to achieve across all
categories in the history of our awards.
The first of our two new categories this year is
‘Best Ultra HD TV Technology or project’, which was
won by Sky Deutschland for its pioneering work on
the world’s first live broadcast over satellite in
UltraHD with 50 frames per second (see page 11).
‘Best TV Everywhere/multi-screen video’ continues
to go from strength to strength as the market further
matures, and coming top out of an extremely
competitive field was Kaltura with its KabelKiosk
white label IPTV offering (meinFernsehen), a
customer it took on after buying Tvinci this year.
Search & discovery is critical as consumers are
faced with the “paradox of choice”, where daunted by
the amount of content the 80-20 rule still applies.
Liberty Puerto is trying to break this by helping
viewers find TV content in a social context. Based on
ActiveVideo technology, the operator has already
seen great success with the service, called Social
Content Navigator, in Puerto Rico, for which it
emerged as the winner in the ‘Best Social TV’
category.
YouView won the ‘Best contribution to TV
Accessibility’ for introducing a whole range of
accessibility updates in 2013 for blind and partially
sighted customers and those with motor skills and
cognitive impairment, making it an almost unanimous
winner here.
The inaugural ‘Best HbbTV technology or service’
category went to HTTV for the httvLink, the
worldwide first deployment of HbbTV on an IPTV
network.
Last but not least, another new category, ‘Best
data & analytics innovation’, was won by Guavus,
whose CareReflex solution stood out for being able to
reduce network operations and customer care costs.
CSI Awards 2014 judging panel
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CSI Awards 2014
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ARRIS Group
ServAssure™ Wi-Fi Solutions
It is fair to say that in-home WiFi is the
cause for many of payTV operators’
biggest headaches. Most operators
understand the benefits of engaging
deeper with home networking but have
been discouraged from doing so due to the
challenges found in this environment. This
technical complexity has real-world
implications: service providers commonly
complain that anywhere up to 70% of
their call centre costs are attributable to
solving WiFi problems in their subscribers’
homes. Common problems like buffering,
choppy online videos, and slow download/
upload speeds are primary call drivers -
and the majority blame the service provider
for them. Anything that can help tackle
this issue stands to help them save time
and money on OpEx, as well as ultimately
encourage loyalty and reduce churn.
Step forward ARRIS and its new
‘ServAssure Wi-Fi Solutions’ part of the
company’s Assurance portfolio of
products. Introduced towards the end of
last year they comprise a comprehensive
toolkit to give operators better visibility
into the home network. ServAssure Wi-Fi
gives them assistance with the initial WiFi
installation and, significantly, it gives call/
customer care centres visibility to
recommend a solution. ServAssure
features include the ability to detect issues
and recommend changes; configure basic
wireless settings; scan the RF environment
to select best band; check for poor signal
areas; identify devices and perform
speed tests.
Targeted at telco and cable networks,
the solution is generally available
and currently being field tested by
Tier 1 operators.
Not surprisingly, ARRIS says that Wifi
is the biggest operational topic by far with
customers. “It’s almost like a religion,” one
company executive told CSI at IBC. “There
are those who believe in it and those who
have yet to be convinced of the reliability
of delivering video in this way”.
ServAssure Wi-Fi should encourage
more service providers to go wireless
and help those that alrady have. Service
providers estimate that up to 80% of
mobile data/video traffic in the home is
offloaded onto WiFi.
Going forward, more connected devices
(the average is seven per home in Europe)
and new ultra HD services will put an even
bigger strain on wireless multi-room home
network making solutions like these even
more critical.
Best monitoring or network management solution
WINNER
ServAssure should encourage more
operators go wireless and help those already
enagaged in home networking
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CSI Awards 2014
AirTies Wireless Networks
Air 4820
Turkey-based AirTies has been making
cutting-edge consumer premises equipment
(CPE) since 2004, and along the way it
has picked up an impressive list of Tier 1
European payTV providers as customers,
among them BskyB, Swisscom and Orange.
The company’s strategic focus has
always been on the wirelessly connected
home (it was one of the first to use the
5Ghz WiFi band for multi-room services).
AirTies designs its own hardware and
software, which sets it aside from many of
its peers. The latest in the growing
portfolio is the Air 4820 Wireless Video
Access Bridge/Access Point (AP), the
descendant of the 4420, which in fact won
this award in 2011.
The 4820 is setting new standards in
speed, raising the bar from 600 Mbps to
1.7Gbps thanks to Quantenna’s 4x4
802.11ac chipset. According to AirTies, the
4820 is able to simultaneously stream up
to ten HD videos to multiple devices around
the home – and at good quality too. As a
result, the product solves the common
problem of consumers not getting the
internet speeds they are paying for when
connecting multiple devices in different
rooms or on different floors.
“The Air4820 features AirTies Mesh,
which allows for the scalable expansion
of wireless coverage by simply adding
more units. This means that no matter how
large your house is or how thick your walls
are, perfect wireless is assured in every
room -- each Air4820 added to the Mesh
extends wireless coverage around it. “
Launched in March this year, when the
first samples were also made available, it
is targeted at IPTV and payTV operators.
Mass production was due to begin in
Q4 2014.
Best customer premise technology
WINNERAir 4820
7
NovelSat
NovelSat FreeBand
The new FreeBand solution from
NovelSat lets broadcasters
simultaneously contribute remote content
using satellite bandwidth that they are
already using for content delivery to a
point-to-multipoint network, such as to
cable headends. In other words,
according to NovelSat, broadcasters
never again have to pay for contribution
bandwidth for their SNGs, flyaways and
remote studios that are within the
footprint of the satellite network. This
translates into huge savings in
operational costs. According to the
company, with satellite bandwidth
running up to $250 per hour, FreeBand
can pay for itself within weeks: a very
compelling proposition indeed for
broadcasters. With ready bandwidth
available, FreeBand also eliminates the
hassle of coordinating and configuring
satellite bandwidth, allowing remote
teams to get up and running more
quickly. This is the second CSI Award for
NovelSat. The first was for NovelSat
NS3, which the Israeli-based company
positioned as a third generation satellite
bandwidth optimisation solution, using
spectral efficiency algorithms to boost
satellite capacity by up to 37% over the
DVB-S2 standard. In fact, when NovelSat
NS3 is implemented with FreeBand,
signals benefit additionally from superior
resilience to interference and jamming,
weather fluctuations and phase noise.
FreeBand can, of course, work with DVB-
S2 at the hub and remote terminals.
Best Satellite transmission/contribution/distribution solution
WINNER
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CSI Awards 2014
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Amino
Home Reach
Smart home systems are a subset of the
emerging Internet of Things (IoT) sector,
which is forecast to be a huge
opportunity going forward to the next
decade and beyond. The concept of the
smart home has been slow to catch on
but when shows like IBC start to feature
a fair share of demos – we counted at
least half a dozen this year - it is an
indication that perhaps things are about
to change. Even though home automation
awareness remains low among European
consumers, research from Parks
Associates points to some pent up
demand for these types of services.
Approximately 25% of broadband
households in the UK, Germany, and
Spain find individual smart home devices
“very” appealing and are interested in
purchasing a smart home package
Home monitoring and control are the
two key verticals here and they are the
ones that Amino is hoping to tap into
with its innovative cloud-based Home
Reach platform. The solution was created
specifically for operators to enable them
to add home monitoring and control
services alongside entertainment and
broadband offerings using an existing
Amino set-top boxes, which effectively
become a gateway, and allow service
providers to “own the connected home.”
Home Reach combines a range of devices
(WiFi cameras, smart plugs, movement
detectors, and door and motion sensors)
with an easy-to-use smartphone app and
operator-grade cloud-based service
delivery to enable consumers to monitor
and manage their homes on the move.
Home Reach was developed to align
with operator strategies to develop new
value-added services that help drive
additional recurring revenue streams,
reduce churn and retain and attract new
customers. The home security market on
its own is expected to grow to $34.46
billion in 2017.
Use cases include checking in on
youngsters and pets while away from
the home, receiving an alert when the
home is entered, checking to see if
windows or doors have been left open
and managing lighting remotely. Amino
is now engaging with a number of
operators who see the value of a
new service layer alongside their
entertainment offerings. Home Reach
is currently in extended trials with a
number of operators and could finally
help kick-start this nascent market.
Best IPTV technology or service
WINNER
Home Reach was created for operators to enable them to add home monitoring and
control to their entertainment and
broadband packages
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CSI Awards 2014
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Motive Television
Tablet TV
Tablet TV is a new service which aims
to maximise the use of digital broadcast
television. Crucially, it does not require
costly additional infrastructure or
handsets, two factors that ultimately
doomed the failed DVB-H mobile TV
effort. Rather, it uses broadcasters’
existing content distribution system.
Tablet TV enables customers to watch
and record the existing broadcast
television available in their local area on
their tablet and smart devices. Initially
this is achieved using a low cost WiFi
dongle that can be positioned anywhere
to get the optimum signal reception.
Live broadcast television is only the
start, Tablet TV also offers premium
content datacast directly to the portable
devices, as well as integration with social
network and IP based content when a
suitable network connection is available.
Tablet TV services in the US and the
UK should both be commercial by the
end of the year, in time for Christmas,
assuming the process of updating and
improving the user interface, as well as
the tests, go according to plan. In the US,
technical Beta Testing is underway in San
Francisco with users trying out the
functionality in different environments
and various parts of the city. A trial with
UK users was expected in early October.
If things go according to plan,
Tablet TV stands to offer another,
compelling option for the growing
consumer appetite for TV on the move.
Best mobile TV technology or service
WINNER
Broadpeak
nanoCDN Video Transparent Caching
As OTT video delivery continues on an
upward curve, getting all the content
from an origin server that is not part
of the operator’s infrastructure turns
more and more inefficient. Transparent
caching enables the operator to cache the
popular content it doesn’t manage inside
its own network.
Broadpeak’s nanoCDN video
transparent caching (VTC) application
does just that. Leveraging home
gateways as probes, VTC determines
popular video content from the internet
so that it can be cached on local servers
by operators. By caching popular and
regional content closer to the end-users,
and relying on an efficient optimized
network, nanoCDN VTC eliminates
contention points and reduces peering
costs. It enables operators to effectively
handle unmanaged video content
delivered over their network, significant
as it continues to account for an ever
larger proportion of total network traffic
Broadpeak, which spun-off from
Technicolor in 2010, has won this award
three years in a row, an impressive
achievement in a fast moving industry.
Best Web TV technology or service
WINNER
Tablet TV
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CSI Awards 2014
Sky Deutschland
The world’s first live broadcast over
satellite in Ultra HD with 50fps
Ultra HD is without doubt one of the
biggest developments that will shape
the TV industry for the next ten years.
Indeed, DVB labels UHD as the Holy Grail
of broadcast. What this also means is
that reaching it will take a huge
collaborative effort on the part of the
industry. This is why early experiments
that take the full value chain into account
are at this stage crucial as the
technology matures. And this is why
German payTV operator Sky Deutschland
emerged as the winner in this category.
Live sports helps with the rollout of
any new technology, so SkyD chose a
Bundesliga match between FC Bayern
Munich and Werder Bremen in April to
conduct the world’s first live broadcast
over satellite in UHD with 50fps, encoded
in HEVC. Six 4k cameras and four HD
cameras, which were up-converted in the
OB van, were used to deliver pictures to
Sky’s HQ in Unterfoehring and to the
labs of multiple technical partners.
The message was that SkyD can do
the entire end-to-end chain. Interestingly
while the company argues there is
nothing stopping it from making a full
launch on the back of these trials it is
holding back and waiting for the industry
to move beyond the first phase of UHD,
which is just about higher (4k)
resolutions. Stephan Heimbecher, head of
innovations and standards of technology,
said SkyD doesn’t want to be the first on
the market just for the sake of it. “We are
still stuck in a pre-HD world in many
cases and UHD is a good opportunity
to get rid of a lot of the old stuff we are
still carrying around with us,” he said.
This is because SkyD’s ecosystem
trials come against a backdrop of a
larger industry debate of what exactly
UHD should ultimately consist of,
including higher dynamic range, wider
colour space, higher frame rates and
better audio, and the exact nature of
these is a point of heated debate.
The DVB hopes to standardise the
next wave by 2016, which would fall
in line nicely with the Olympic Games
and European football championships.
If this doesn’t happen in time, it will be
interesting to see if this prevents SkyD
from launching its first commercial
channels by then. The temptation may
prove too hard to resist. UHD needs new
HEVC capable boxes and these will start
coming on the market in 2015.
Best ultra HD TV technology or project
WINNER
Credits: Sky /sampics
The clear message is that Sky Deutschland can do the entire end-to-end ultra HD chain
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