csu library deans june 2014

Provocations for Collaboration and Change

Stephen Abram, MLSLighthouse Consulting Inc.

CSU Libraries

COLD RetreatSan Diego June 23, 2014

After Lunch: Think Space1:00: The Future of Academic Libraries: Stephen Abram will explore the trends, challenges and opportunities in technology, trends in the Higher Ed space and the ‘new’ learning environment.

1:45: Roundtable Discussions: Brainstorming: Table Topics in the arena of System-wide strategies for Value, Impact and change

– Technological Change: Seeing the cloud from both sides now– Content: the digital-print hybrid – Faculty Liaison: Serving the core for research and teaching– Learning Management Systems & LibGuides Student Engagement and Information Fluency– Culture shaping: Staff training and organization renewal management– Next Generation Web (information or experience portals?)

2:30: Break

2:45: More full group discussion (facilitated by Stephen Abram)

Reports from Roundtables

Next steps: Are there opportunities for greater cooperation and high impact strategies/savings/productivity/speed to implementation that are worthy of further exploration?

5:00: Adjourn

3

Innovation on Campus / in Community

• Collaboration System-wide• Collaboration with other departments on

campus• Collaboration with a class• Digital signage and branding templates for

localization• Events and training scalability• “Field trips” to other facilities on campus or to

other libraries

NMC Horizon Report2013 Higher Education Edition

å

http://go.nmc.org/2014-hied

http://go.nmc.org/2014-hied

The research behind the NMC Horizon Report: 2014 Higher Education Edition is jointly conducted by the New Media Consortium (NMC) and the EDUCAUSE Learning Initiative (ELI), an EDUCAUSE Program. The ELI’s critical participation in the production of this report and their strong support for the NMC Horizon Project is gratefully acknowledged.

Acknowledgements

The NMC Horizon Report: 2014 Higher Education Edition Edition is a publication of the New Media Consortium and is made possible via a grant from the World Bank.

32 Editions10 reports in 2013

40+ translations

38 Editions50+

Translations12 Years of Global Research into Emerging Technology

Uptake

The NMC Horizon Project

Horizon ReportsHigher Education K12 Education

MuseumsEuropean Union (K12)

Latin America (Higher Ed)

Regional/Sector Technology OutlooksAustralia / New Zealand / Brazil

UK / Norway / SingaporeTraining / eLearning

STEM / Community Collegeswww.nmc.org/horizon-project

William GibsonThe Neuromancer

The futureis

already here

It is justunevenlydistributed

Badging / Microcredit Learning Analytics

Mobile LearningMOOCs

Online LearningOpen Content

Open LicensingPersonal Learning Environment

Remote LabsVirtual Labs

LearningTechnologies

Mobile Apps 3D Video

Tablet Computing Telepresence Quantified SelfBYODDigital Preservation Flipped ClassroomGamificationLocation Intelligence

ConsumerTechnologies

Digital Strategies

Collaborative EnvironmentsCrowd Funding Digital Identity

Crowd SourcingTacit Intelligence

Collective Intelligence

Social MediaTechnologies

Social Graph

Internet of Things Cloud Computing

Real-Time Translation Semantic Applications

Single Sign On RSS

3D Printing InfoViz

Visual Data Analysis Volumetric Displays

InternetTechnology

VisualizationTechnology

Open HardwareNext-Gen Batteries

Speech-to-SpeechVirtual Assistants

Wireless Power

Affective Computing Cellular NetworksElectrovibration Flexible Displays GeolocationLocation-Based ServicesMachine LearningMobile Broadband Natural User InterfacesNear Field Communications

EnablingTechnologies

Slow: 5 yrs or more

Mid: 3-4 yrs

Fast: 1-2 yrs

Fast vs. Slow TrendsPolicy

PracticeLeadership

Solvable Challenge

Understandable

Solv

ab

le Policy

Practice

Leadership

Difficult Challenge

Understandable

Solv

ab

le Policy

Practice

Leadership

Wicked Challenge

Understandable

Solv

ab

le Policy

Practice

Leadership

Technologies to Watch 2014

ONE YEAR OR LESS:

TWO TO THREE YEARS:

FOUR TO FIVE YEARS:

• Learning Analytics • Flipped Classroom• BYOD • Massive Open Online Courses

• 3D Printing • Games and Gamification• The Internet of Things • Wearable Technology

• Virtual Assistants• Quantified Self • Affective Computing• Flexible Displays

http://horizon.nmc.org/voting-tool/view-shortlist.php?pid=301&sid=5021&KeepThis=true&TB_iframe=true&height=400&width=600








ACRL

• Top Trends in Academic Libraries• http://crln.acrl.org/content/75/6/794.full• June 2014

http://crln.acrl.org/content/75/6/794.full

ACRL Top Trends in Academic Libraries

Data:• New Initiatives and collaborative

opportunities• Cooperative roles for researchers,

repositories, and journal publishers• Partnerships related to discovery and re-use of

data• Device neutral digital services


Evolving Openness in Higher Education:• Open Access• Open Education• Open Learning• Student Success• Funding, student success initiatives, and

accreditation


Libraries, student success, and demonstrating value:• Competency-based Learning• Altmetrics• Digital Humanities

Topical Approach

System-wide strategies for Value, Impact and change

• Technological Change: Seeing the cloud from both sides now

• Content: the digital-print hybrid • Faculty Liaison: Serving the core for research and teaching• Learning Management Systems & LibGuides Student

Engagement and Information Fluency• Culture shaping: Staff training and organization renewal

management• Next Generation Web (information or experience portals?)

Hand-knitted Sweaters

Production Sweaters

Hand-knitting Sweaters

Or an Industrial Revolution?

12 Provocations

To spark ideas around collaboration and cooperation

Social Institutions

• Academic Libraries are not businesses but they must behave using business-like practices.

1. The Infrastructure of Libraries

• The Cloud• Discovery• ILS• Repositories• Metadata• Savings?

2. LibGuides & other Pathfinders

• Do you catalogue your LibGuides? (across the system?)

• Do you have a system-wide LibGuide repository?• Do you have system-wide LibGuide standards that

can be localized, locally branded, AND customized?• Are they optimized to reach for the top of search

results – in the OPAC?; Google?; Your LMS (learning Management System)?; website search?

• Do you work on your defaults, SEO, SMO, Geo-tags, • Wouldn’t this be better enabled centrally?

3. Branding, Authors and Authority

• How do you promote the library ‘brand’?• How do you promote the talents of your staff?• Are LibGuides clearly authored?• Are specialists tied to departmental pages and e-

courseware?• Are liaison roles fully developed with well-defined,

measureable expectations, and implemented with CRM support?

• Is the Director’s liaison role to faculty, deans, governance, provost, support departments well defined?

4. Repositories

• Are they set up to be harvested by Google, et al (especially using SEO-geo)?

• Is your metadata contributed to your own search engines, DPLA, OCLC WorldShare, etc. (or is it part of the dark web?)

• Know the real transformative impact of LinkedData• Have you adopted a standard (that’s reviewed for

cost effectiveness and efficiency) or does creativity rule?

5. Learning Management Systems

• Do you tie a central team of copyright clearance and cost-effectiveness evaluators to LMS and e-coursepack/p-coursepack creation?

• What percentage of all library staff trained and expert in e-learning development? (Think in terms of spectrum skills (sometimes using a web search/development metaphor helps since we’ve evolved through this before.)

• What is your penetration of library services and branding into all: departmental web pages, LMS courses (top pages, guide on the side, or at the point-of-need)?

6. Full Text

• Yep – that’s what ‘they’ want…• Do you use the Google API to link to free

fulltext in g-Scholar, g-Books, Gutenberg, gov-docs, etc.?

• Is OpenURL optimized?• Is discovery just ‘Google-style’ or are there

targeted pathways?• Are your repositories integrated or an

archipelago?

7. Mobile

• Yep – that’s what ‘they’ want…• Getting reading for smartphone, tablet, and

phablet dominance• App teams• Start with easy . . . Vendor tools localized like

Gale, ILS vendors, etc.

39

What do library users want most?

http://www.thedigitalshift.com/2012/02/mobile/the-state-of-mobile-in-libraries-2012/

What does this mean for libraries?




8. eLearning and MOOCs

• Yep – that’s a disruption• How are you adapting?• Staff training and upgrades• Faculty professional development• Students• Recruiting

10. Information Fluency

• Yep – that’s what they ‘should’ want…• Re-frame as learning fluency in 21C• Citation e-courses, videos, in-class• Survey faculty and prioritize• Move forward to non-credit and credit courses• Take ownership of e-learning skills (like SJSU

SLIS)• Take ownership of leadership in e-Teaching

9. Storage and Space Re-Design

• Yep – that’s what ‘they’ need…• Moving the books to be more efficient• Office delivery• OCLC study• Shared, cost-effective, safe storage

10. Measurements

• Are your traditional statistics working for you?• Do you have impact measurements,

longitudinally, aligned with the institutional and library missions? (LibQual, ARL, ACRL, etc.)

• Do you sample and holistically collect data and insights that help provide progress reports against strategic milestones?

• Do you measure against peers with CSU libraries as well as external peers?

11. Trimmings

• Maker Spaces and maker movement• Writing Labs• Equipment loans (cameras, tablets, laptops,

etc.)• Drones• Coffee and Food

12. Library Culture

• Is your culture one of libraries, education, learning, research, faculty, student, etc.? What’s the top focus?

• What needs to change in your culture and what would help?

• Do these words echo?– Passive Aggressiveness– Analysis Paralysis– Risk Aversion– Academic Freedom & Tenure vs. Employer Direction– Conflict Avoidance– Retirements, simply retirements

OK let’s break into small groups…

Vote where to dive deeper for 45 minutes1. Technological Change: Seeing the cloud from both sides

now2. Content: the digital-print hybrid 3. Faculty Liaison: Serving the core for research and teaching4. Learning Management Systems & LibGuides Student

Engagement and Information Fluency5. Culture shaping: Staff training and organization renewal

management6. Next Generation Web (information or experience portals?)

48

“What are the most important variations or trends in university teaching & learning to be considered while enhancing library services?”

Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012

presentation

49

“What are the most important variations or trends in university

teaching &

learning to be considered

while enhancing library services?”


presentation

50Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012

CollaborationUsing TechnologiesBlended Instruction

teaching & learning trends


enhancing library services ?

52

• incorporate technologies into

our teaching


Carpan, C. (2010). Library services in the age of Google: Introducing Information Literacy 2.0.College & Undergraduate Libraries. 17, 106-113. DOI: 10.1080/10691310903584627

library services• academic librarians are experts

• think about collaborating

53

?Source: Concordia University Presentation / Julie Kent Hons. B.A., M.L.I.S./ October, 2012

enhancing library services

Biggest Issue: Getting Lost in the Reeds

Stephen Abram, MLS,FSLAPrincipal, Lighthouse Consulting

Cel: [email protected]’s Lighthouse Blog

http://stephenslighthouse.comFacebook, Pinterest, Tumblr: Stephen Abram

LinkedIn: Stephen AbramTwitter: @sabram

SlideShare: StephenAbram1

http://stephenslighthouse.com/

csu library deans june 2014

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