ct australia 2010 solutions final

8/9/2019 CT Australia 2010 Solutions Final

1/16

local service - global strengthlocal service - global strength

Celebrating

1997-2010

3

Solutions CatalogueAustralias largest IT support franchise networkAustralias largest IT support franchise network


2/16

Computer Troubleshooters, your trusted IT advisorComputer Troubleshooters, you r trusted IT advisorintroduction

Why trust Computer Troubleshooters or your IT advice andsupport?

Australias largest IT service ranchise network with over 90 locations across

all States.

The Worlds largest IT service ranchise network with almost 500 locations

across 27 Countries.

Over 10 years experience in supporting small business and home of ceswith proessional, reliable and value driven solutions.

A proven ranchise structure that means you are dealing with a local

business supported globally.

As a global and Australian leader in IT each local Computer Troubleshooter

has access to tools, training and special vendor programs to ensure that

you get the best solution tailored to your needs.

This catalogue highlights the benets o some o our most popular small

business technology category solutions in partnership with some o theWorlds largest IT brands.

At Computer Troubleshooters our aim is to become your Trusted IT Advisor,

supporting your business or all its technology needs and delivering on our

brand promise o Technology Solved.

For more inormation or to schedule a consultation on which solutions may be

right or your business, call your local Computer Troubleshooter anytime.

To nd your local Computer Troubleshooters

Call 1300 28 28 78 and enter your postcode.

Visit www.computertroubleshooters.com.au

2

Securing Y ur eb World

29/04/10 11:00 AM

The Windows 7 Professional operating systemprovides a powerful combination of innovation,improved performance, and productivity. Mostimportantly, it delivers on what matters: speed,reliability, compatibility, connectivity, and security.

Ask your Computer Troubleshooter about upgrading using the Open Value Subscription Program

Office 2010 lets you work how, when, and where you want,letting you get things from a PC, the Web, and even asmartphone. Express your ideas more visually. Create powerfuldata insights and visuals.

CTSCleanMail


3/16

Keeping your business in business is our business. Service on demand is our most

exible service oering, simply call us whenever you need us or services such as:

New equipment - Sales and installation.

Hardware - Installations, setups, repairs, routine maintenance and tune-ups.

Sotware - Licensing, installation, upgrades and troubleshooting.

Networks - Fixed and wireless, installation, support and troubleshooting.

Server networks - Design, installation, support and maintenance.

Email and internet - Setup, assistance and spam protection.

Security - Internet (virus/spyware/trojans/malware) protection and removal.

Data protection - Backups, storage and data recovery.

Web - Website Design and hosting.

Mobile email - Windows mobile, iphone and Blackberry setups and maintenance.

On demand services are available to small business and home of ce customers

without a service contract at an hourly rate (or xed-ee pricing or carry-in and some

special services).

We recommend to optimise your businesses IT network perormance that you orm

an ongoing relationship with your local Computer Troubleshooter, eectively making

them your IT department.

Having a Computer Troubleshooter as your dedicated IT support encourages a

proactive IT management approach or planning and preventative maintenance,

rather than a disaster recovery scenario which can mean disruption to your business

and risk o signicant nancial loss.

does you r business need reactive support?does you r business need reactive su pport?service on demand

3

Store, share, protectSwitching Wireless Security Storagewww.netgear.com.au

www.netgear.co.nz

avg.com.au

BUSINESSSECURITY

SECUREYOUR BUSINESSWITHAVGFaster, Safer, Easier to Use.

110 million people trust us to keep them safe onlineand so can you.

AVG Internet Security Business Editionwithe-mail server anti-spam protection

AU1300 284 000

avg.com.auNZ0800 284 000avg.co.nz

at work.

Our of ce has been

serviced by CT Cos

Harbour or 4 years. They

have always responded

to our needs and

accommodated us atshort notice.

Attention to xing our

IT problems is extremely

valuable and important

to us.

Peter Marr (Dip. Law)

Peter Marr & Associates


4/16

is your business and IT data protected?is your business and IT data protected?backup & disaster recovery 4

SET IT . SAVE IT . FORGET ITTM

Business inormation is oten one o a business main assets, yet the risk o data loss

through a catastrophic incident, corruption or thet may threaten the ability o your

business to survive.

Its something that no business owner wants to think about. What would happen i

tomorrow all your inormation was gone? All o your client records, emails, nancial

records, documents, artwork and HR les totally destroyed, gone? History tells us that

almost hal (43%) o all businesses who suer a catastrophic data loss will never reopen

and even more will be out o business within a year.

Small businesses are among the most vulnerable because too-oten they lack ull-time

IT support, which means backups may not be running, or may not be backing up all o

your critical les.

Fortunately Computer Troubleshooters has easy Backup and Disaster Recovery (BDR)

solutions ranging rom simple, low-cost online backup options up to our ully managed

BDR solution.

On-site scheduled backup Data backup to a local storage device at scheduled

intervals.

Near-real-time backup Data backup to a local BDR server device.

Server backup - Simultaneous backup or 1 to 20 local Windows servers.

Secure ofsite remote storage All backup images are securely transmitted to

remote servers or maximum saety and protection rom localised catastrophic

disasters.

On-site virtual server In case o a server ailure, our on-site virtual server can beremotely congured to assume the unctions o the dead machine in less than one

hour. This allows our clients to continue working while we work to repair the dead

server and makes restoring the data to the repaired server very quick and easy.

Data restoration Local restoration rom the on-site virtual server or backup

le is generally quick and relatively painless i the correct procedures have been

ollowed.

Managed backup The ultimate BDR solution is monitored 24/7 by our network

operations center, and in the case o any problems or issues the local Troubleshooter

is immediately alerted.

We recently had a laptop

hard drive ail, Andrew our

CT Technician was able to

retrieve all the data and

reinstall on a new laptop

in a couple o days.

He is more than ourIT department, he is a

genius.

Stewart Rigby MD

Blackhawk Network


5/16

is your busi ness actively managing internet threats?is your business actively managing internet threats?internet security & protection 5

Download a Free 30-Day Trial www.sophos.com.au/products/small-business/eval.htmlor contact [email protected]

Protection for Windows, Macs and Exchange email servers

Stops viruses, spyware, hackers and spam

Installs quickly and is easy to use and includes 24/7 support

at work.

HERES TO

GETTING IT DONE.

EVALUATE SALES FORECAST

FOLLOWUP WITH CUSTOMER SUPPORT CALLS

REVIEW PURCHASE ORDERS

KEEP BUSINESS SAFE FROM THREATS

Anti-virus sotware is no longer enough. Every business needs a Security Strategy

to protect their valuable inormation and integrity o their computer systems.

Computer Troubleshooters can design a solution based specically on your businesses

requirements.

A recent survey revealed while 76% o users thought they had internet protection only

42% actually did!

Increasingly business customers are also ocused on employee productivity with the

rise o social networking sites, instant messaging and gaming. Internet bandwidth

management has become increasingly important as data transers o music and

movies grow exponentially, with business expected to carry the cost o employeedownloads. I you have an escalating internet bill this may be why. This is when you

need a Trusted IT Advisor to nd a solution.

Solutions available to some o these security problems include:

Firewalls Either a hardware or internet based rewall is the rst line o deence

around your network to prevent others accessing your network.

Malware protection Todays security sotware must include protection against

viruses, spyware and malware. It is essential that this sotware is managed, updated

and unctioning properly.

Console internet security management All security requirement or an

organisation can be controlled rom one point.

Content ltering Block internet site types or the times they can be accessed and

apply restrictions to individual sta members.

Internet bandwidth management Proles can be set to prevent applications

(such as iTunes) being loaded on machines and individual usage can be tracked to

websites accessed and bandwidth used.

Spam protection Capture and destroy unsolicited email (spam) beore it reaches

your computer.

Virtual private networks (VPN) Allow secure access to your computer network

rom any location.

Sophos Small Business Solutions 4.0. Security made simple.

I have always ound CT

to be riendly, reliable,

eective and aordable

service provider.

I have a networkwhich they eectively

established. They havesecured my system

and allowed internal

and external back up

o my condential

business documents.

I have no hesitation in

recommending them or

any small business.

Rob Carter -

Managing DirectorStrategic

Navigation Consulting


6/16

are you looking to upgrade your IT or network?are you looking to upgrade your IT or network?networking & systems 6

When you buy I.T. products from Computer Troubleshooters.

Simply go to www.powerbuy.com.au to register.20%CashbackGet up to

ABN

holdersonly

Purchasing new computers and hardware is easy, every retailer will sell you whatever

they have in stock or on special. How do you know what is best or your business?

At Computer Troubleshooters our business is managing IT networks and ongoing

computer perormance, we dont derive the majority o our income rom hardware

sales. We can help design the right specications or your needs on a holistic basis. I

you purchase the hardware we will integrate it into your network.

In putting together a network solution, upgrade or a simple hardware addition we can

help in recommending the solution, quote on purchasing (i required) and integrating.

This includes migrating data rom an old computer/server to new hardware.

Wireless routers The quick and inexpensive alternative to xed wire networks. Firewalls Hardware based rewalls oering protection, exibility and

management.

Switches For the ef cient transer o inormation between multiple computers.

Desktop computers Customised to your specic requirements, applications and

business plans.

Desktop monitors Energy ef cient space saving at screen monitors are available

in many sizes.

Laptop computers Laptop specications vary incredibly and need to take

applications and storage requirement into account.

Servers As your business grows a server can provide access to email, calendaring,centralised le sharing, back ups and even remote secure access.

Sotware upgrades Upgrade paths to Windows 7 and Of ce 2010 are now

available.

Storage devices Onsite external storage devices provide ast retrieval o recently

deleted and archived les.

Printers Printer specications vary considerably on networking capabilities,

paper handling speeds and toner costs. We can recommend a solution that takes

into account business needs as well as both upront and ongoing costs.

CT Graton have looked

ater our business or over

5 years.

The sta have assisted

in setting servers,networking, wireless and

telecommunications.

The IT support they

provide to us is invaluable

it is like having your own

IT department.

Cheryl Kirby

Grafton Aged Care Home


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MODEL SYSTEMMBPS

PERFORMANCESUPPORTS FEATURES

READYNAS

420012-bay rackmount Over 250 MB/s iSCSI SAN

and NAS

10 Gigabitconnectivity

options

READYNAS3200 12-bay rackmount Over 100 MB/s

iSCSI SANand NAS

Dual powersupplies

READYNASPRO 6-bay desktop Over 100 MB/s

iSCSI SANand NAS RAID 6 support


iSCSI SANand NAS

Dual redundantPSUs


iSCSI SANand NAS

Dual Gigabitports

READYNASNVX 4-bay desktop Over 75 MB/s

iSCSI SANand NAS

Support for bothdatabase and

servervirtualisationapplications

High-performance, flexible, affordable andeasy-to-manage network storage

READYNAS BUSINESS PRODUCT RANGE

To trial NETGEAR business products obligation free for up to 30 days visit

www.netgear.com.au/au/Where-to-Buy/Infrastructure-Trial

NETGEAR, the NETGEAR Logo, ReadyNAS, ReadyNAS Remote, and ReadyNAS Vault are trademarks or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or othercountries. Other brand and product names are trademarks of their respective holders. The 5-year warranty only covers hardware, fans and internal power supplies, and does not include external powersupplies or software. Hardware modications or customisation void the warr anty. The warranty is only valid for the or iginal purchaser and cannot be trans ferred. 2010 NETGEAR, Inc. All rights reserved.

Now supports the Remote Agent

(RALUS) for Symantec Backup ExecTM

www.netgear.com.au

www.netgear.co.nz

ReadyNAS NVX

ReadyNAS 2100 and ReadyNAS 3200 (bottom)

Store, share, protect

2010 Trend Micro Inc. All rights reserved. Trend Micro and the t-ball logo are trademarks or registered trademarks of Trend Micro Inc. All other company and/or product names may betrademarks or registered trademarks of their owners.

YOU WOULDNT IGNORE THESE SIGNS

IF YOU COULD SEE THEM.

Download a free trial today!http://www.trendmicro.com.au/au/downloads/smallbusiness/

For more information, talk to your local Computer Troubleshooter

Only Trend MicroWorry-Free

Security provides the earlywarning signs necessary to

prevent online threats.

Last year 52% of small businesses were

attacked by cybercrime because their

security was out of date. Dont be a victim.Worry-Free Security is smarter because

it stops viruses, spam, and web threats

before they reach your PC and laptops.

Its safer with faster scanning and

automatic updates and simpler because

central management makes it easy to use.Worry-Free Security, powered by Trend

Micro Smart Protection Network stops

threats before they reach your business.

Seethesigns.

BeWorry-FreeSecuring Y ur eb World

TM117-PRESS AD_130x200-V2.1.indd 1 29/04/10 11:00 AM


8/16

STORAGECRAFT ASIA PACIFIC LEVEL 11, 53 WALKER STREET

NORTH SYDNEY, NSW 2060 +61 2 8061 4444

Can you rebuild a serverin minutes and never losemore than 15 minutes of data?

with

ShadowProtectyou CAN!

Gi12307

WWW.STORAGECRAFT.COM.AU/CTS

Losing data through equipment failure

or accidental erasure are common issues

faced by business managers around the

world. The risks arising from the creation

and storage of business data are many,

and the penalties associated with improper

data management can be severe.

So how do you equip your business to

effectively manage your vital business data?

Kroll Ontrack introduces Data Management

in a Box a one stop solution to help

you ensure your valuable data is accessible

when needed and properly disposed of

when it is no longer required.

The Data Management in a Box kit consists

of three powerful and easy to use tools.

110100010011101 01001010001010

100110100010011 01001001010001

100100110100010 11101001001010

010100100110100 10011101001001

010010100100110 00010011101001

010010010100100 10100010011101

000010010010100 00110100010011

101000010010010 00100110100010

010101000010010 10100100011110

DWould your business suffer if vital files were accidentally deleted? How do you ensure your confidential business

data never falls into the wrong hands? When important emails go missing, how quickly can you get them back?

Are you risking

your business data?

Copyright 2010 Kroll Ontrack Inc. All Rights Reserved. All brands and product names are trademarks or registered trademarks of their respective owners.

Recover deleted files, repair corrupt files and benefit from superior disk

diagnostic tools, all from your desktop.

Permanently and securely erase entire hard drives. Data is unrecoverable

by any means afterwards, and full audit reports are produced.

for Exchange

Recover individual mailbox items including calendar entries and

contacts directly to a production server, or any alternate location.

Ask your Computer Troubleshooters representative how to obtain a 10% discount when purchasing

Data Management in a Box.

For more information, please visit www.krollontrack.com.au, or call or email Kroll Ontrack

on 1800 872 259 and [email protected]

Kroll Ontrack. We know data.


9/16

do you need a fu ll technology solution?do you need a fu ll technolog y solution?hardware & accessory solutions 9

For a Free 14 day trial,contact us on:

Phone: 02 8448 8144Email: [email protected]/business

Webroot Security Services provideon-demand web, email and archiving

security solutions that offer flexibleand cost-effective alternatives toon-premise security. Webroot Securityblocks 99.5% of Spam and isguaranteed to stop 100% of all knownviruses and spyware, before it reachesyour corporate network and laptops!

Save, Simplifyand SecureNo hardware, no software,no hassles!

leasechoice.com . ph 1800 220 226

A Firstfolio Member

IT & Software Finance for Business

Cashflow & Tax optimal* Financials not required*

GET THE TECHNOLOGY YOU NEED TODAY!

* 1. Please seek independent advice 2. Subject to Credit Criteria

As your Trusted IT Advisor we strive to oer a complete IT solution or your business.

As such we have developed additional services based on requests rom our business

clients. Some o these are handled locally, others are handled by dedicated and pre-

screened specialists around the country.

These services include:

Leasing - Should you require leasing or new systems and hardware, we generally

recommend specialist IT leasing companies who ocus on business to ensure you

get competitive rates.

Data recovery - When physical damage to hardware has occurred or when

traditional methods are unable to recover data we call in our specialists. Thephysical device is shipped to a laboratory or examination.

Forensic data analysis - Required where electronic records need to be deciphered

or legal reasons. This is a very specic eld o analysis and requires legal knowledge

to be completed successully.

Ink and toner - Dont pay ull retail pricing or your printer ink and toner supplies,

many businesses are unaware they can buy at wholesale rates or use cheaper new

compatible cartridges.

Hardware upgrades - Improve the perormance o your computer with component

upgrades or a raction o the cost o a new computer.

Accessories - Talk to us about sotware, speakers, adaptors, cables and many otherperipherals and accessories.

Power protection - Protect your IT investment against serious electrical and

physical damage caused by lightening and power supply uctuations (power

surges).

Uninterrupted power supplies - Prevent data corruption or data loss caused by

sudden loss o power with a battery backup system which allows your equipment

to shutdown correctly.

IP camera systems - IP surveillance recording equipment allows visual monitoring

over the web.

A lightening strike to our

of ce took out several

o our computers and

telephones.

CT Riverwood provided aquick x to get us back up

and running quickly.

They even helped us with

the insurance claim.

Terry Thompson - Owner

Terry Thompson Project

Management


10/16

Inspired Internet


11/16

do you need advice on improvi ng commu nications?do you need advice on improvi ng commu nications?telecommunications 11

Get the best productivityexperience across the PC, phone,and browser with Office 2010

and Office Web apps.*

*An appropriate device, Internet connection, and supportedInternet Explorer, Firefox, or Safari browser are required.See how Office 2010 can help

change the way you do business.

Get your work done even when

youre away from your PC.

In a world where communications are constantly evolving, how do you improve your

ability to communicate with your sta, your customers and the outside world? Internet

and email access has changed vastly in the last ew years with increased wireless and

smartphone usability combined with massive improvements in data speeds and

allowances.

Have you reviewed your teleco bills rom your current provider in the last 2 years? I

you havent you are almost assured you can save signicant amounts.

Wireless broadband - 3G /HSDPA is an increasingly popular internet access

method ideal or laptops and those wishing to access the net rom multiple points

at speeds approaching 10Mbps.

ADSL2+ - With speeds approaching 20Mbps it is worthwhile checking your old plan

as the new Network Operators generally oer aster speeds and more inclusions.

NBN bre - The national broadband network (while still being constructed) will

oer speeds upto 100Mbps - we will keep you posted.

Fixed line - Increasingly this is being bundled with ADSL2+ to reduce overall costs

including calls to mobiles.

Blackberry - Proven reliable mobile email, le access and internet access or up to

30 users.

Smartphones - 3G HSPDA technology means that a smartphone (eg. iPhone)

experience is now similar to a computer and can be used with email.

IP telephony - Point to point IP telephony calling is simple and cheap, particularly

or overseas calls.

IP telephone - (Multiple Line) - Up to 50% cheaper than traditional PABX systems

with all the eatures o a traditional PABX (eg. voicemail, music on hold, ollow me,

queues, auto routing, conerence calls, intercom and reporting).

Video conerencing - Can now be accessed very cheaply or business meetings, i

you have good broadband access.

Email newsletters - Customer communications via email are increasingly popular

and accessible.

When moving premises

CT were extremely helpul

in resolving problems

(including Telstras),

doing the relocation o

equipment and setup.

We are more than satisedwith the service and

expertise.

Leigh Kennedy

O ce Manager

MobiTec Australia

Ask your Computer Troubleshooter about upgrading using the Open Value Subscription Program


12/16

is your business technolog y-relia nt?is your business technolog y-relia nt?B.E.S.T. program 12I IT plays a critical role in your business to the point where you lose business operations

or continuity i your computer or networks ail, you need to consider a more proactive

approach to your IT management to reduce the risk o business losses.

What really happens when your technology lets you down? How much sta time is

wasted dealing with slow computers or system crashes? And i your system crashes,

how do you recover your data? I you dont know these answers you need a Trusted IT

Advisor.

Thats why we created Business Enhanced Support Technology (B.E.S.T.), the industrys

leading support plan or small businesses.

Support and maintenance We handle any computer, network or server problem(including Windows, virus and spyware problems) via remote support or on-site.

Proactive system monitoring - Constant monitoring o your technologys vital

statistics alerting us to any early warning signs o impending problems.

Remote access - Secure remote access, enabling our team to see the problem rom

our of ce, allowing us to provide aster diagnosis and resolution times.

Backup monitoring - We check your backups to ensure your inormation can be

restored saely.

Security - Shielding your computer networks rom internet attack through

monitoring o equipment and security sotware.

Helpdesk - Fast, easy access or all your sta to our quality support consultants(using our centralised network operations centre), anytime they have a computer

question or problem.

Solutions - Recommended technology vendors partner or specialised business

and technology requirements eg. internet, phones and business applications.

No downtime guarantee (on our trouble-ree plan) - We are so condent o the

results that our top best plan carries a money back No Downtime guarantee.

Small business owners around the World have been raving about our BEST programs,

protecting their mission critical IT networks and reducing the impact o technology

problems on their business.

How do we do it? As a global ranchise we have been able to partner with some o the Worlds most

proven technology providers such as LogMeIn, Kaseya and Zenith Technologies

who traditionally have oered this service to large corporate organisations.

We use this sotware to manage your network just like a large companys IT

department - automating some routine preventative maintenance, with the ability

to remotely access your systems to x small issues and the unctionality to see your

networks perormance end to end.

Call us on 1300 282 878 for a quote.

Dell is built forsmall business

Through the CT BEST plan

we are able to leave our

IT up to the proessionals

as they are expert in

managing everything IT,

which means I can get onwith managing my realestate business.

Steve Mishevski

HT Wills & Co (Hurstville)

The biggest benet is not

having to worry aboutday to day computer

problems, knowing it is

being monitored by my

Computer Troubleshooter.

Timothy Pippett

Managing Director

Alpha-Geo Science


13/16

is your business ready for proactively managed IT?is your business ready for proactively ma naged IT?B.E.S.T. program 13I you have decided that your business cant aord to take IT risk then BEST is a great

solution. The benets oten experienced are:

We become your IT department.

Less downtime and rustration.

Higher staf productivity with less time wasted on computer problems and

questions, or in dealing with vendors.

Problem prevention instead o problem rectication or re ghting.

Predictable expenses or easy budgeting (even server crashes are covered under

our at monthly ee).

Peace o mind knowing someone is working 24/7 to keep your systems running

smoothly and will respond quickly i emergencies do arise.

Reduced costs compared to the old-ashioned pay by the hour approach.

Depending on how mission critical your IT is in your business, we oer a variety o

plans to suit your needs and budget.

TroubleLite Basic ProActive Free

Yearly Twice Yearly Quarterly

Normal 1 incident All included All included

hourly per month ree* ree*

rates per PC*

Normal Normal All included All included

hourly hourly ree* ree*

rates rates

Maintenance

Automated Real-Time Monitoring and Alerting 24/7

Remote preventative maintenance [deragment, remove

temporary les, perorm integrity checks, etc]

Security

Security sotware and licenses included [anti-virus,

anti-spyware, rewall and email virus/spam ltering]

Microsot patch management

Anti-virus sotware management

Firewall management and reporting

Backup management and compliance checks

Support

Remote support*

On-site support*

Additional service labour discount

Priority scheduling or remote and on-site engineers

Help desk unlimited phone support [8am 9pm Monday-Friday]

Zero downtime guarantee included*

Administration

Quarterly IT reviews with CT account manager

Comprehensive monthly perormance reports

Managed computer and sotware inventory

Complete site audit including documentation and reviews

Sotware license management and reporting

* Some restrictions apply# Participating locations only

Aska boutou rAskaboutourFre e30da yFree30dayt ria lo ftrialofBESTm on ito ri n gBESTmonitoring#

roubleFree

Quarterly

All included

ree*

All included

ree*

All included

ree*

Normal

hourly

rates

Normal

hourly

rates

ProActive

Twice Yearly

All included

ree*

Basic

Yearly

1 incident

per month

per PC*

Lit

Normal

hourly

rates

Maintenance

Automated Real-Time Monitoring and Alerting 24/7

Remote preventative maintenance [deragment, remove

temporary les, perorm integrity checks, etc]

Security

Security sotware and licenses included [anti-virus,

anti-spyware, rewall and email virus/spam ltering]


Anti-virus sotware management

Firewall management and reporting

Backup management and compliance checks

Support

Remote support*

On-site support*

Additional service labour discount

Priority scheduling or remote and on-site engineers

Help desk unlimited phone support [8am 9pm Monday-Friday]

ero downtime guarantee included*

Administration

Quarterly IT reviews with CT account manager

Comprehensive monthly perormance reports

Managed computer and sotware inventory

Complete site audit including documentation and reviews

Sotware license management and reporting


14/16

does your busi ness need flexibility to grow?does your business need f lexibility to grow?cloud computing 14

Australias largestSoftware as a Service Provider

Big Business tools atSmall Business prices

From as little as $4.95 a monthMo

nthlyt

ermsal

lowing

youto

pay

as

youg

row

1300 467 843

www.ozhosting.com

Cloud ApplicationsHosted Exchange: Improved businesscommunication and productivity.

Hosted SharePoint: Greater security, informationsharing and organisation.

Blackberry: Get faster and more efficient,anytime anywhere.

Many businesses are nding benets in not owning their hardware and remotely

accessing sotware applications. Through a licensing agreement rom a large

provider they can experience scalability, exibility and ease o setup. The applications

themselves are hosted in secure data rooms accessed by sta through an internet

connection. Access to servers can also be rented saving on setup, maintenance,

security and acility rooms cost.

Hardware-as-a-Service (HaaS)

Instead o paying up ront or new computers and sotware, you could just pay a simple

monthly ee to rent the technology you need, as you need it. With a HaaS solution all

your technology expenses hardware, sotware, maintenance and support can berolled into one easy monthly payment.

Sotware-as-a-Service (SaaS)

SaaS also known as sotware on-demand. Many applications, including customer CRM

databases, email, collaboration tools and web meeting sotware can be accessed via

the internet with licenses paid or as you need them.

Solutions include:

Microsot exchange email - Implement enterprise-class email with calendars,

sharing, delegation and synchronisation abilities.

Microsot SharePoint - Collaborate on projects, tasks, calendars and team calendars.

Hosted o ce - Access hosted solutions or word processing, spreadsheets,database and CRM solutions.

Google apps - The newest suit o of ce products rom Google charged by the

month per user.

Hosted email archiving - Storage o historic emails or backup or regulatory

purposes.

Hosted security sotware - Flexible pay by the seat, pay by the month pricing.

Hosted virtual servers - Virtualisation has allowed server benets to be enjoyed

economically or even the smallest organisations.

ManagedExchangepremium email

for your business

ManagedSharePoint

share documents &

improve productivity

Partner Channel Support:

1800 662 226

Email us on [email protected]

Ask about out FREE 30 day trial!

Cloud based email andspam protection

No software or hardwareto purchase

www.ctscleanmail.com

As a new business we

were keen to conserve

our cash, our CT was able

to setup our systems on a

hosted basis which means

we pay by the seat by themonth.

Tim Ewington MD

Identity Recruitment


15/16

do you valu e your home PC and its contents?do you valu e your home PC and its contents?HOST program 15

Nonstop, automatic backup over the Internet

l Automatic, set and forget

l

Disaster-proof your filesl Safe & secure offsite backup

l Always on, always working

l Perfect for home, office, school, or travel

carbonite.com.au

l

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SAY HELLOTOAVG9.0 HOME SECURITYFaster, Safer, Easier to Use.

AVG Internet Securitywithidentity protection

AU1300 284 000avg.com.au110 million people trust us to keep them safe onlineand so can you.

NZ0800 284 000avg.co.nz

Monitoring Services

24/7 Drive space and basic monitoring

Event log monitoring or problems

Resolution o monitoring issues via remote support as able

Security Services

Network rewall monitoringManaged Anti-virus (includes licence)

Managed Anti-spyware (includes licence)


Resolution o security issues via remote support as able

Maintenance Services

Removal o unwanted cookies, spyware and viruses

Regular derag o hard drives

Regular check o hard drives or errors

Deletion o temp les

Internal check and clean, consultation (on site)

Backup Services

Monitored backup to another local computer or device

Backup over internet to remote server up to 10GB

Support Services

Phone and email support (application issues not included)

Remote support in relation to maintenance tasks

Remote support not maintenance related (1 event per month)

Advanced Support Services

Monthly summary reports

Guaranteed priority response times

Lite Basic Premium

# Participating locations only

Aska boutou rAskaboutourFre e30da yFree30dayt ria lo ftrialofHOSTm on it o ri n gHOSTmonitoring#

Our clients liked our BEST business

plans so much that they asked or

something similar to manage their

home computers, so we created

HOST (Home and Of ce Support

Technology).

Based on similar technology,

our HOST plans oer a complete

home network, backup, ongoing

monitoring, security, maintenance

and IT support service.

24/7 Drive space and basic monitoring

Event log monitoring or problems

Resolution o monitoring issues via remote support as able

ecurity Services

Network rewall monitoringManaged Anti-virus (includes licence)

Managed Anti-spyware (includes licence)


Resolution o security issues via remote support as able

aintenance Services

Removal o unwanted cookies, spyware and viruses

Regular derag o hard drives

Regular check o hard drives or errors

Deletion o temp les

Internal check and clean, consultation (on site)

ackup Services

Monitored backup to another local computer or device

Backup over internet to remote server up to 10GB

upport Services

Phone and email support (application issues not included)

Remote support in relation to maintenance tasks

Remote support not maintenance related (1 event per month)

dvanced Support Services

Monthly summary reports

Guaranteed priority response times

Li e Basi P mium


16/16

To contact your local

Computer Troubleshooter call

1300 28 28 78li bl h

*Subject to an acceptable use policy

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