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CTI Products

RadioPro™ IP Gateway

Installation Guide for

Motorola MOTOTRBO Radios (XPR 2500, 45xx, 55xx)

Document # S2-61903-829

For Version 8 Software

RadioPro IP Gateway Installation and Configuration Guide for MOTOTRBO

2

Contact Us

Support, replacement part ordering, and service may be arranged by contacting our Cincinnati office. Parts for service

can be returned following a request of a Return Material Authorization.

CTI Products, Inc.

1211 W Sharon Rd

Cincinnati, OH 45240

513-595-5900

[email protected]

Disclaimer

Information in this document is provided with best efforts for completeness and accuracy. However, no guarantee is

expressed or implied, and details may change without notice.

Fonts used in this document:

Technical terms

Cross-references within this document

Hyperlinks to other documents or web pages

Warnings

Software menus, menu options, folders, pages, and parameters

Software parameter values

mailto:[email protected]


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Contents

1 SYSTEM OVERVIEW ................................................................................................................................................................ 5 1.1 System Components ......................................................................................................................................................... 5 1.2 Environmental Considerations ......................................................................................................................................... 9

RF Interference ................................................................................................................................................................... 9 Lightning and Fire Protection ............................................................................................................................................. 9 Power Requirements........................................................................................................................................................... 9

1.3 Architecture .................................................................................................................................................................... 10 System Component Limits ............................................................................................................................................... 10 System Planner Document and Template ......................................................................................................................... 10

1.4 RadioPro Version Compatibility .................................................................................................................................... 11 1.5 IP Address Configuration ............................................................................................................................................... 11 1.6 Time Synchronization and Accuracy ............................................................................................................................. 11 1.7 Port Forwarding: ............................................................................................................................................................ 12

Accessing the RadioPro IP Gateway remotely ................................................................................................................. 12 1.8 Licensing ........................................................................................................................................................................ 12

RadioPro Dispatch Clients ............................................................................................................................................... 12 RadioPro Solo and Talk clients for PC, and RadioPro Talk for Mobile apps .................................................................. 12

2. WHAT IS INCLUDED ............................................................................................................................................................. 13 2.1 RadioPro IP Gateway Kit ............................................................................................................................................... 13

3. OTHER ITEMS NEEDED ........................................................................................................................................................ 14 3.1 Radio Interface Cable ..................................................................................................................................................... 14 3.2 Control Station Radio ..................................................................................................................................................... 14 3.3 Radio Programming Cable ............................................................................................................................................. 14 3.5 Laptop or PC .................................................................................................................................................................. 15

4. FEATURE AVAILABILITY ..................................................................................................................................................... 16 4.1 Motorola MOTOTRBO Systems ............................................................................................................................... 16 4.2 Kenwood NEXEDGE Systems .................................................................................................................................. 17

5. CONFIGURATION AND INSTALLATION STEPS: OUTLINE .................................................................................................... 18 Step 1a. for Motorola XPR 45XX & 55XX (Voice): ........................................................................................................... 19

Configure Control Station Radio (For Voice) using MOTOTRBO CPS up to Ver ......................................................... 19 Step 1b. for Motorola XPR 45XX & 55XX (DATA): ......................................................................................................... 28

Configure Control Station Radio (For Data) using MOTOTRBO CPS ........................................................................... 28 Step 1c. for Motorola XPR 45XX / 55XX Connect Plus Radios : ....................................................................................... 29

Configure MOTOTRBO Connect Plus Option Board ...................................................................................................... 29 Step 1d. for Motorola MOTOTRBO Subscriber Radios: ..................................................................................................... 30

Configure Subscriber Radios for ARS, GPS, and TMS ................................................................................................... 30 Step 1e. for Motorola XPR 2500 Radio: .............................................................................................................................. 34

Configure Control Station Radio (For Voice) using MOTOTRBO CPS ......................................................................... 34 Step 1f. for Motorola MOTOTRBO Repeater:..................................................................................................................... 38

Configure Motorola Repeaters for Enhanced GPS Option ............................................................................................... 38 Step 2. for Motorola MOTOTRBO systems: ....................................................................................................................... 39

Connect RadioPro IP Gateway to Control Station Radio ................................................................................................. 39 Step 3. Configure RadioPro IP Gateway .............................................................................................................................. 40 Step 4. Connecting RadioPro IP Gateway to an IP Network................................................................................................ 45 Step 5. Configure Port Forwarding on Firewall Device ....................................................................................................... 46 Step 6. Install and Configure RadioPro Clients/Apps .......................................................................................................... 47

6. RADIOPRO IP GATEWAY OPERATION ................................................................................................................................ 48 6.1 Power-up ........................................................................................................................................................................ 48 6.2 Power-off ........................................................................................................................................................................ 48 6.3 Indicators ........................................................................................................................................................................ 48

7. APPENDIX ............................................................................................................................................................................. 49 7.1 Appendix - RadioPro IP Gateway Specifications ........................................................................................................... 49


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Mechanical and Environmental ........................................................................................................................................ 49 Electrical........................................................................................................................................................................... 49 Service Ports ..................................................................................................................................................................... 49 Miscellaneous ................................................................................................................................................................... 49

7.2 Appendix - IP Addressing .............................................................................................................................................. 49 7.3 Appendix - Rack Mounting ............................................................................................................................................ 50

Rack Shelf ........................................................................................................................................................................ 50 7.4 Appendix – System Compatibility Considerations ......................................................................................................... 50 7.6 Appendix – Radio Interface Cables – MOTOTRBO XPR5550 ..................................................................................... 51

Motorola MOTOTRBO XPR4550/5550 Voice Radio ..................................................................................................... 51 Motorola MOTOTRBO XPR4550/5550 Data Radio ....................................................................................................... 51

7.7 Appendix – Radio Interface Cables – MOTOTRBO XPR2500 ..................................................................................... 52 Motorola MOTOTRBO XPR2500 Voice Radio .............................................................................................................. 52

7.8 Appendix - Converting a Timed-license to a Non-expiring License .............................................................................. 53

8. INDEX ................................................................................................................................................................................... 54

9. SYSTEM PLANNER TEMPLATE PAGE 1 OF 2 .................................................................................................................... 56 RadioPro IP Gateways ...................................................................................................................................................... 56

9. SYSTEM PLANNER TEMPLATE PAGE 2 OF 2 ................................................................................................................... 57 RadioPro Dispatch Clients ............................................................................................................................................... 57 RadioPro Solo, Talk, and Mobile Clients ......................................................................................................................... 57


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1 SYSTEM OVERVIEW

RadioPro™ is a licensed managed communication product, which allows remote access to RF 2-way radios systems

over IP Networks. This “Dispatch over IP” (DoIP) solution consists of Windows® PC-based software, which allows

voice and data communications between Client PC users and 2-way radio subscribers. Communications with radio

subscribers is also possible for remote mobile device users on Android or iOS platforms. A functional RadioPro system

must have at least one, of ALL the following components:

• One Server (RadioPro IP Gateway device),

• One Client (Dispatch™, Solo™, Talk™, or Talk for Mobile™ application)

• Ethernet access to connect the RadioPro IP Gateway to a LAN or WAN.

• One connection license for each required Dispatch or Solo client.

Note: This Manual will focus mainly on the steps and details which are specific to configuring and using the Motorola

XPR Radios with the RadioPro System. For detailed Kenwood Radio information; See Manual Part # S2-61905

1.1 System Components

CTI’s Dispatch over IP system is based on Server-Client architecture. System components are described below:

• RadioPro IP Gateway Kit (CTI Part # S2-61815) is the hardware interface that connects between the mobile radio (Control Station) and

an IP network. The RadioPro Gateway is:

o the IP Translator for the ‘Control Station Radio’ o the Server for the ‘Remote Clients’ that seek to connect.

One IP Gateway is required for each control station radio used for

Voice. System components, such as IP Gateways and clients, may be located together or separated

geographically but connected via a Wide Area Network (WAN) or Virtual Private Network (VPN).

Optional license must be purchased, to allow client connections using Solo, Talk, and/or Talk for Mobile

applications, to connect to the Gateway and use the two-way radio system. Each IP Gateway requires a

static IP address.

For more information about the Gateway Kit see the following links or documents:

RadioPro IP Gateway - Installation Guide for Motorola MOTOTRBO XPR xxxx, Doc # S2-

61903

RadioPro IP Gateway - Installation Guide for Kenwood NEXEDGE NX-7xx/8xx, Doc # S2-

61904

RadioPro IP Gateway - Installation Guide for Kenwood NEXEDGE NX-57xx/58xx, Doc # S2-

61905

RadioPro IP Gateway Data Sheet

RadioPro System Brochure

http://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Motorola%20MOTOTRBO%20S2-61903.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Motorola%20MOTOTRBO%20S2-61903.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Motorola%20MOTOTRBO%20S2-61903.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Motorola%20MOTOTRBO%20S2-61903.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Kenwood%20NEXEDGE%20NX-7xx-8xx%20S2-61904.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Kenwood%20NEXEDGE%20NX-7xx-8xx%20S2-61904.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Kenwood%20NEXEDGE%20NX-57xx-58xx%20S2-61905.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Installation%20Guide%20for%20Kenwood%20NEXEDGE%20NX-57xx-58xx%20S2-61905.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20IP%20Gateway%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Family%20of%20Products.pdf


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• RadioPro Dispatch Client (CTI Part #s S1-61770 Core, S1-61771 Voice Module, S1-61772 GPS

Module, S1-61773 Telemetry Module, S1-61774

Text Messaging Module) is a dispatch console for

PCs that provides voice dispatching of multiple

simultaneous radio channels or talk groups, as well as

GPS/AVL, Telemetry, Text Messaging, and Voice

Logging.

Windows 10 Pro, 8 Pro or Windows 7 Pro operating

system is required. This solution is compatible for

use with either Motorola MOTOTRBO or Kenwood NEXEDGE radio systems. System components, such

as Dispatch clients and IP Gateways, may be located together or separated geographically but connected

via a Wide Area Network (WAN) or Virtual Private Network (VPN).

For more information, see the following links or documents:

RadioPro Dispatch Client Installation and Configuration Guide, Document # S2-61785

RadioPro Dispatch Client User Guide, Document # S2-61786

RadioPro Dispatch Client Data Sheet

RadioPro System Accessories Catalog


http://www.ctiproducts.com/documents/radiopro/RadioPro%20Dispatch%20Installation%20and%20Configuration%20Guide%20S2-61785.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Dispatch%20User%20Guide%20S2-61786.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Dispatch%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20System%20Accessories.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Family%20of%20Products.pdf


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• Solo™ Client is a software application that provides remote radio operation of a single radio channel or talk group using PCs and notebooks. It features a virtual radio head, which duplicates the full

functionality (including channel steering) of compatible

XPR control stations that are connected. In addition to

channel steering, other features include:

o 24-hour Voice logging, o Subscriber contact listing and o Text Messaging.

The Client application requires Windows 10, 8, 7, or XP operating system. It is designed for use only

with Motorola MOTOTRBO radio systems. The use of this application requires an optional license to be

installed on the IP Gateway. The license determines the number of simultaneous persistent Solo, Talk,

and Talk Mobile application users that can connect to the radio system. System components, such as

clients and IP Gateways, may be located together or separated geographically and connected via a Wide

Area Network (WAN) or Virtual Private Network (VPN).

For more information, see the following links or documents:

RadioPro Solo Installation Guide, Document # S2-61568

RadioPro Solo User Guide, Document # S2-61432

RadioPro Solo Data Sheet


• Talk™ for Windows PC is a software application that provides remote radio operation of a single radio channel or talk group PCs and notebooks. Other features include:

o Voice Logging for 24 hours, o Text Messaging, o and channel steering.

It requires Windows 10, 8 or 7 operating system. This application can be used with either

Motorola MOTOTRBO or Kenwood NEXEDGE systems. The use of this application

requires a license installed on the IP Gateway. The license determines the number of

simultaneous persistent Solo, Talk, and Talk Mobile application users that can connect to

the radio system. System components, such as clients and IP Gateways, may be located

together or separated geographically and connected via a Wide Area Network (WAN) or

Virtual Private Network (VPN).

For more information about the Talk client for PC, see the following links or documents:

RadioPro Talk for PC Data Sheet


http://www.ctiproducts.com/documents/radiopro/RadioPro%20Solo%20Client%20Installation%20Guide%20S2-61568.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Solo%20User%20Guide%20S2-61432.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Solo%20User%20Guide%20S2-61432.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Solo%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Family%20of%20Products.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Talk%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Talk%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Family%20of%20Products.pdf


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• Talk™ for Mobile devices is a mobile app for Android™ and iPhone™/iPad™ that provides portable remote operation of a 2-way radio system:

o for voice communications, o text messaging, and o locating another user.

This application can be used with either Motorola MOTOTRBO or Kenwood NEXEDGE

radio systems. The Mobile app can connect using cellular or Wi-Fi, to maintain access to

Radio systems when you are on-the-go inside or outside the coverage area, but still need

to communicate on your radio system. This application requires a license to be installed on

the IP Gateway for the clients to operate. The license serves to control the number of

simultaneous Solo, Talk, and Talk Mobile application users that stay connect to the radio system.

For more information about the Talk App for Mobile, see the following documents:

RadioPro Talk for Mobile Devices How-to-Guide

RadioPro Talk for Mobile Devices Data Sheet


• Control Station Radio - A control station radio (CSR) must be used for the interface to the radio system, which then connects to a RadioPro IP Gateway using the rear accessory/communications port. Each CSR

used for voice requires one IP Gateway. Simultaneous channel monitoring will require one CSR per

channel. Compatible CSR Radio models that support full radio functionality from a RadioPro client

include:

o Motorola MOTOTRBO: XPR5550/5580 (North America) XPR2500 (North America)

DGM5500/8500 (Latin America)

DM4600/4601 (Europe)

XiR M8260/M8268/M8660/M8668 (Asia Pacific)

• Personal Computer or Workstation is required to host the RadioPro Dispatch, Solo, or Talk for PC clients. Console accessories may include microphone and speakers (or headset), Push-to-Talk footswitch,

and touch screen monitor.

http://www.ctiproducts.com/documents/radiopro/RadioPro%20Talk%20for%20mobile%20devices%20How-to%20Guide.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Talk%20for%20Mobile%20devices%20Data%20Sheet.pdfhttp://www.ctiproducts.com/documents/radiopro/RadioPro%20Family%20of%20Products.pdf


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1.2 Environmental Considerations

The operating environment for the IP Gateway must be within limits noted in the specifications, as well as other

conditions. Do not install equipment in an area where any of the following exist:

• Extreme temperature and humidity beyond limits listed in the specifications

• High EMI (Electro-Magnetic Interference) or RFI (Radio Frequency Interference)

• High dust concentration

• High ESD (Electrostatic Discharge)

• Extreme Vibration

RF Interference

To prevent RF interference, Mobile radio antennas should be kept a minimum of 24 feet from the RadioPro IP

Gateway when in high-power mode, or a minimum of 12 feet when in low-power mode. Portable radios should be

kept a minimum of 6 feet from the RadioPro IP Gateway.

Lightning and Fire Protection

Lightning protection should be implemented at both the equipment and at the point of entry of the building. Lightning

protection and power transient protection should be implemented to reduce the risk of fire caused by these phenomena.

Circuit breakers and fuses offer the best methods for preventing extended over-current and over-voltage conditions.

Power Requirements

When using the supplied AC power adapter, each IP Gateway requires 100-240VAC, 200mA maximum.

When connecting a DC supply directly to the IP Gateway, each IP Gateway requires the following input, depending on

the IP Gateway Serial Number:

IP Gateway Serial Numbers Voltage Range

1000 through 3153 11.5 – 12.5 VDC (Normally)

3154 and higher 12.0 – 32.0 VDC (with optional PS upgrade)

Note: In order to accommodate voltages up to 32V with a wider range tolerance, an optional internal Power Supply

upgrade is required for the gateway.

The option is compatible and limited to gateways produced after the Serial number 3154. This upgrade option

must be specifically requested when new gateways are ordered. However, upgrades may still be performed post

sale for eligible gateways, through the CTI RMA process; if supplies are available.


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1.3 Architecture

The IP Gateways interface a radio system to an IP network. The IP Gateways and control station radios can be centrally

located or scattered among different locations using a Virtual Private Network (VPN) or Wide Area Network (WAN)

such as the Internet.

As a rule, one IP Gateway is required for each control station radio used for voice. Similarly, one control station radio is

required for each channel or talk group that needs to be accessed and used concurrently on a multi-channel system.

Each RadioPro IP Gateway acts as a Network Interface for the Control Station Radio connected to it, and allows easy

wide-area deployment. Additionally, each RadioPro IP Gateway also functions as a server for the remote clients seeking

to establish a connection and use the radio system.

Systems may have a mixture of RadioPro Dispatch, Solo, and Talk clients for PCs, as well as RadioPro Talk for Mobile

apps running on mobile devices. These Clients may be centrally located or scattered among different locations using a

Virtual Private Network (VPN) or Wide Area Network (WAN) such as the Internet.

System Component Limits

The RadioPro solution was tested and verified to operate up to the maximum number of components listed below.

System Component Maximum

Dispatch™ Clients 20

Simultaneous Solo, Talk, and Talk for Mobile client connections per IP Gateway 80

IP Gateways 50

System Planner Document and Template

The System Planner (Document # S2-61645) includes examples for various radio network topologies and should be

consulted if the RadioPro Dispatch client is being deployed.

Use the System Planner Template (located at the end of this document) in the planning phase of a project to record IP

addresses, usernames, passwords, serial numbers, and device names.


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1.4 RadioPro Version Compatibility

RadioPro Dispatch clients and IP Gateway versions must be matched in order to communicate with each other.

Compatibility can be assured when the first two (Major) digits of the version number are the same. (The third digit

indicates a minor revision and will not present a compatibility issue if not matched.)

See section 7.4 Appendix – System Compatibility Considerations on page 50 for more details.

1.5 IP Address Configuration

Each RadioPro IP Gateway requires a static IP address. The IP Gateway must have IP Network Parameters

configured using ICU.exe (IP Configuration Utility) before connecting to an active network. Contact the IT

administrator in order to identify an available static IP Address for each RadioPro IP Gateway, along with its

Note: The Radio has its own independent IP address, which is separate to what is being mentioned above.. See Step 4. Connecting RadioPro IP Gateway to an IP Network Page 45 for details about using

and configuring the mobile Radios IP address.

1.6 Time Synchronization and Accuracy It is important to ensure that the RadioPro system time is accurate, to prevent logging errors and operational glitches.

This is especially true where features such as audio logging and GPS tracking are in use.

The Gateway should be configured to carry the same time as the PC on which the client is operating. When a system

employs multiple gateways, they will all need to be synchronized with each other.

The best option to sync the system time is to use a Time Server, which may be chosen from any one of the following:

• Local, (Time Server on Local Area Network PC)

• Domain, (Time Server managed by the Domain service)

• Public NTP, (Public domain Time Server accessed using the Internet)

During installation of the IP Gateways, the address of a Time Server may be configured in the ICU (IP Configuration

Utility). You must enter the address information for the accessible Time Server source you elect to use in the “NTP

Server” field and save it.

See the subsection NTP Server IP under General tab on Page 41 for additional details about configuring this feature.


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1.7 Port Forwarding:

Accessing the RadioPro IP Gateway remotely If RadioPro clients (such as Dispatch, Solo, Talk, or Talk for Mobile) will access an IP Gateway from a different

IP network or broadcast domain, then the IT Administrator must configure port forwarding within the firewall or

router(s) that separates the RadioPro IP Gateway from the clients. The same requirement is also true when one or

more of the clients listed above will connect to a RadioPro IP Gateway from a WAN like the Internet.

1.8 Licensing

RadioPro Dispatch Clients

The RadioPro Dispatch is a multilinking client software, capable of making several simultaneous connections to

multiple RadioPro gateways at once. Each PC requires Windows OS to install the Dispatch client but also needs a

unique factory supplied software license key to be imported to the PC to customize it for use.

The Dispatch (multilink) license key file specifies the number of IP Gateways that a RadioPro Dispatch console can

configured for connection and use. It also determines availability for GPS, Text Messaging and other purchasable

options.

Additional features and Gateway connections (up to the Component Limits) can be purchased and added to an existing

license file at any time.

Note: License upgrade components may be added, but not removed from existing license files.

RadioPro Solo and Talk clients for PC, and RadioPro Talk for Mobile apps

These are Uni-linking client options, which can connect to a single RadioPro Gateway for a single session; but with the

advantage of running on different platforms and or devices. Though limited by comparison to the Multilink Dispatch

option, they still provide an affordable and compact set of features for radio control operations.

The single-link client applications, also require a separate license control file, to be installed on the IP Gateway, to

permit connections from Solo and Talk clients (for PCs and Notebooks) and Talk for Mobile apps (for Android™ and

iPhone™/iPad™). Licenses for the latter, may be acquired when the IP Gateway is originally purchased, but can also

be easily added post installation, to an IP Gateway.

The serial number label located on the bottom of the IP Gateway indicates the number of Solo and Talk for PC or

Mobile connection licenses installed on the IP Gateway at the initial factory setup.

The number stated for the Solo, Talk, and Talk for Mobile licenses, indicates the maximum number of persisting

simultaneous connections that will be maintained by the Gateway, when multiple client applications want to connect

and use the Radio system.

However, upgraded license quantities in the gateway may not be reflected accurately if changes were made after

purchase. Therefore, the ICU.exe utility should always be used to confirm or determine the number of client connection

licenses presently installed on the gateway.

For help with using the ICU application, see Step 3. Configure RadioPro IP Gateway on page 40 for more

details.


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2. WHAT IS INCLUDED

2.1 RadioPro IP Gateway Kit

The RadioPro IP Gateway (Part # S2-61815) includes the following items:

CTI Part # Description Notes

S2-61815 GEN-3 RadioPro IP Gateway Includes power supply

S2-61790 CD/Flash Drive, RadioPro IP Gateway Contains Installation Guide, ICU.exe (for configuring IP Gateway), and Solo and Talk client installation programs.

89-10712 Cable, Cat 5 RJ45, 10 ft Can be used to connect IP Gateway to LAN

Note: ICU.exe (IP Configuration Utility) will be supplied on either Compact disk or USB Flash Drive media with the following Distribution part numbers:

• RadioPro IP Gateway Part Number S2-61790. The CD/Flash drive contains an executable file that must be copied to a writeable disk before running. (The ICU cannot be run directly from the CD.)

• RadioPro Dispatch Part Number S2-61791. The CD/Flash drive contains an installer program that will install the RadioPro Dispatch Client Software and the ICU onto the PC. Following the installation from

the distribution CD, this utility can be located by clicking the Start menu button, then click on All Programs, then click on the RadioPro Dispatch folder, then click RadioPro ICU.


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3. OTHER ITEMS NEEDED

3.1 Radio Interface Cable

A radio interface cable must be ordered for each IP Gateway from the following table:

Control Station Radio Cable Part #

Motorola XPR4550/5550, DGM5500/8500, DM4000, XiR M8260 S2-61431

Motorola XPR2500 S2-61916

Kenwood NEXEDGE NX-700/800/5700/5800 S2-61769

Kenwood NEXEDGE NX-720/820 S2-61890

Other cables are available to connect a dedicated data revert cable. Contact CTI for more information.

3.2 Control Station Radio

Each Control Station radio used for voice requires one IP Gateway. The control station radio connected to the IP

Gateway must at least have the minimum firmware version listed below. Motorola’s CPS (Customer Programming

Software) or Kenwood’s FPU (Field Programming Unit) software will be needed to configure the control station radio.

Control Station Radio Minimum Version

CPS or FPU

Motorola MOTOTRBO in Conventional, IPSC, Cap+, or LCP 1.08.0 CPS

Motorola MOTOTRBO in Connect Plus mode 2.2.0 CPS

Motorola MOTOTRBO Connect Plus Option Board 1.3.0 CPS

Kenwood NEXEDGE NX-700/800 or NX-720/820 3.21.00 KPG-111DN

Kenwood NEXEDGE NX-5700/5800 2.31.00 KPG-D1N

3.3 Radio Programming Cable

Either the Motorola programming cable or the RadioPro Gateway cable may be used with the CPS software to

configure the Control Station radio.

Note: A programming cable connected to the front microphone connector on the Control Station radio may prevent

communications to a RadioPro IP Gateway through the Rear Accessory Connector.

WARNING: Remove any other cables from the front microphone connector before attempting to connect and

use the RadioPro IP Gateway or a programming PC on the rear accessory connector. The front and rear ports

cannot be engaged at the same time.


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3.5 Laptop or PC

A laptop or PC running the Windows operating system will be needed to use the ICU.exe utility mentioned in Section

RadioPro™ is a licensed managed communication product, which allows remote access to RF 2-way radios systems

over IP Networks. This “Dispatch over IP” (DoIP) solution consists of Windows® PC-based software, which allows

voice and data communications between Client PC users and 2-way radio subscribers. Communications with radio

subscribers is also possible for remote mobile device users on Android or iOS platforms. A functional RadioPro system

must have at least one, of ALL the following components:

• One Server (RadioPro IP Gateway device),

• One Client (Dispatch™, Solo™, Talk™, or Talk for Mobile™ application)

• Ethernet access to connect the RadioPro IP Gateway to a LAN or WAN.

• One connection license for each required Dispatch or Solo client.

Note: This Manual will focus mainly on the steps and details which are specific to configuring and using the Motorola

XPR Radios with the RadioPro System. For detailed Kenwood Radio information; See Manual Part # S2-61905

1.1 System Components starting on page 5.


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4. FEATURE AVAILABILITY

4.1 Motorola MOTOTRBO Systems

Depending on MOTOTRBO System Type, some features may not be available. Use the following table to determine if

a feature discussed in this document is not available.

System Type Feature

Analog

Conv. Digital

Cap +

IP Site Connect

Linked Cap +

Connect Plus

Voice Dispatch ✓ ✓ ✓ ✓ ✓ ✓

Text Messaging

- ✓ ✓ ✓ ✓ -

GPS Mapping - ✓ ✓ ✓ ✓ -

ARS -

✓ ✓ ✓ ✓ -

Private Call -

✓ ✓ ✓ ✓ ✓

Remote Monitor

- ✓ ✓ ✓ ✓ ✓

Remote Enable/Disable

- ✓ ✓ ✓ ✓ ✓

Telephone interconnect Rec/Mon

- ✓ ✓ ✓ ✓ ✓


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4.2 Kenwood NEXEDGE Systems

Depending on NEXEDGE System Type, some features may not be available. Use the following table to determine if a

feature discussed in this document is available.

System Type

Feature Analog

Analog w/

FleetSync

Digital

NXDN

Digital

NXDN

w/ call ack.

NXDN

& LTR

Trunkin

g

NXDN

Trunking

(MsgTrnkd)

Voice

Dispatch ✓ ✓ ✓ ✓ ✓ ✓

Text

Messaging - ✓ ✓ ✓ ✓ ✓

GPS

Mapping - ✓ ✓ ✓ ✓ ✓

Status

Updates - ✓ ✓ ✓ ✓ ✓

Selective

Calling - ✓ ✓

Not

Currently

Supported ✓

Not

Currently

Supported

Remote

Monitor - ✓ ✓ ✓ ✓ ✓

Remote

Enable/Disa

ble

- ✓ ✓ ✓ ✓ ✓


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5. CONFIGURATION AND INSTALLATION STEPS: OUTLINE

Use the steps in the following table to install a RadioPro System. Each step is discussed in detail starting on page 19.

Following installation of the IP Gateway in Step 5, at least one Client must be installed from Step 6.

Step # Description Motorola MOTOTRBO

1a

Configure XPR 45xx / 55xx Control Station Radio(s) for Voice

S2-61903, page 19 IP Gateway Installation Guide

1b

Configure XPR 45xx / 55xx Control Station Radio(s) for Data

Same as the previous Step 1a

1c

Configure MOTOTRBO Connect Plus Option Board

S2-61903, page 29 IP Gateway Installation Guide (Required only if Connect Plus.)

1d

Configure Subscriber Radios for ARS, GPS, and TMS

S2-61903, page 30 IP Gateway Installation Guide (Required only for ARS, GPS, or TMS. Not required for Connect Plus.)

1e

Configure XPR 2500 Control Station Radio(s) for Voice


1f

Configure MOTOTRBO repeater(s) for Enhanced GPS option

S2-61903, page 38 IP Gateway Installation Guide (Required only for GPS data using Enhanced GPS.)

2

Connect RadioPro IP Gateway to Control Station Radio


3

Configure RadioPro IP Gateway(s) using ICU.exe


4

Connect RadioPro IP Gateway to IP Network


5

Configure Port Forwarding on Firewalls/Routers

S2-61903, page 46 IP Gateway Installation Guide (Required only if RadioPro client is outside the LAN)

6a

Install and configure RadioPro Solo and/or Talk client applications

S2-61568 Solo Client Installation Guide (Optional)

6b

Install and configure RadioPro Dispatch client applications

S2-61785 Dispatch Client Installation Guide (Optional)

6c

Install and configure RadioPro Talk for Mobile apps

S2-61787 Talk for Mobile App Installation Guide (Optional)


19

Step 1a. for Motorola XPR 45XX & 55XX (Voice):

Configure Control Station Radio (For Voice) using MOTOTRBO CPS up to Ver

Follow the 9 steps in this section to configure Control Station Radios for both Voice and Data operation.

Use MOTOTRBO CPS (Motorola’s Customer Programming Software) to configure MOTOTRBO radio parameters

using the following steps. (CTI Cable S2-61431 may be used for programming instead of the Motorola programming

cable.)

1. From the View menu, choose Expert.

2. General Settings folder:

a. The Radio IDs of the Voice Radio and the Data Revert Radio that share a RadioPro IP Gateway must be the same.

b. Disable GPS.

c. In the Microphone section, change Analog Mic AGC and Digital Mic AGC to Unchecked.

`````` 2a b

2c.


20

d. In the Persistent LRRP Requests section, verify that Save and Delete parameters are Unchecked.

3. Accessories folder:

a. Change Ignition Sense to On/Off Or Ignition.

b. Change Analog Rear Mic Gain to +10db. (This setting is not needed for a Data Revert Radio.)

c. Change Digital Rear Mic Gain to +10db. (This setting is not needed for a Data Revert Radio.)

Note: The above mentioned ‘Rear Mic Gain Settings’ may tolerate minor adjustments to optimize mic audio

levels.

Warning: Do not set levels outside the range of +9db to +11db, or adverse audio quality will be the

result!

d. Change Cable Type to Rear PC and Audio.

2d.

3a

3b & c.

3d.


21

4. Network folder:

a. Typically, the factory default Radio IP Address programmed into the Control Station radios ‘Network’ tab, does not need to be changed. However, it must be on a different subnet than the RadioPro IP Gateway that is

connected to it via the Rear Accessory Connector. See 7.2 Appendix - IP Addressing on page 49 for more

information.

For radios sharing an IP Gateway, the following rules must be met:

i. All radios sharing an IP Gateway MUST have the SAME Radio ID.

ii. All radios sharing an IP Gateway MUST be on DIFFERENT IP subnets.

See RadioPro System Planner for Motorola MOTOTRBO for more details and system diagrams.

iii. The IP address of the Voice Radio must be LOWER than the IP addresses of the GPS Data Revert Radio(s).

b. Change Forward to PC to Via USB. This step is required for the Text Message function when using RadioPro Dispatch, Solo, Talk, or Talk for Mobile client.

c. The ARS Radio ID and TMS Radio ID fields MUST be blank.

4a.

4b.

4c.

4c.

http://ctiproducts.com/documents/radiopro/RadioPro%20System%20Planner%20for%20Motorola%20MOTOTRBO%20S2-61645.pdf


22

5. Signaling Systems folder: This step is required if a RadioPro client will be sending an emergency indication to other radios. (Also, see Step

7d below for required setup of Channels folder.)

Right-Click MDC, Digital, or Capacity Plus, depending on type of channel(s) programmed in radio. Then click Add, and then System. Choose appropriate parameters for the Signaling System being added.

6. Contacts folder:

a. Right-Click MDC, Digital, or Capacity Plus, depending on type of channel programmed in radio. Then click Add, Group Call, and then enter the Call ID (Group ID programmed in radio). This step is required for Group Calls.

b. Right-Click MDC, Digital, or Capacity Plus, depending on type of channel programmed in radio. Then click Add, and then All Call. This step is required for the All-Call function when using RadioPro Dispatch.

5a.

6a.


23

7. Channels folder:

a) For each Digital channel, change the ARS parameter to Unchecked.

b) If this is a Data Revert control station radio, and if the repeater for this channel has the Enhanced GPS Option enabled, then enable the Enhanced GPS parameter. If this is a Voice control station, then change the Enhanced GPS parameter to Unchecked.

c) If Enhanced GPS is enabled in step b. above, then set the Window Size to 5 normally or 6, if using the selection for Privacy Type. Note that the Window Size parameter is system-wide and must also be set in the Data Revert Repeater(s) to match this value. See the tables below for more details.

In the following Enhanced GPS Radio Update Tables, the number of radio GPS updates is indicated

based on selection criteria of Update Interval and Window Reservation.

7d.

7a.

7b & c


24

8. Enhanced GPS Radio Update Tables

Window Size = 5, Privacy Type must be None

Window Reservation Update Interval

90% (Recommended)

75% 60% 45%

30 sec 90 75 60 45

1 min 180 150 120 90

2 min 360 200 240 18

4 min 720 600 480 360

8 min 1440 1200 960 720

Window Size = 6, Privacy Type is Basic or Enhanced

Window Reservation Update Interval

90% (Recommended)

75% 60% 45%

30 sec 74 62 49 37

1 min 148 124 98 74

2 min 296 248 196 148

4 min 592 496 392 296

8 min 1184 992 784 592

a. For each Digital channel, enable Compressed UPD Data Header by choosing MSI.

b. If this control station radio will be used ONLY to collect GPS location data using a Data Revert repeater slot, then change the RX Only parameter to Checked.

7e.


25

c. This step is required if a RadioPro Dispatch client will be sending an emergency indication to other radios. (Also see Step 5a above for required setup of Signaling Systems folder.) In the TX section, choose an Emergency System (for digital channels) or Signaling System (for analog channels).

This step is required for the All-Emergency function when using RadioPro Dispatch client.

d. In the TX section for each Digital channel, change the Data Call Confirmed parameter to Unchecked.

7g.

7f. 7f.


26

Additional CPS Setup for Connect Plus Channels

In a Connect Plus radio, the Connect Plus Option Board is configured with the various Talk Groups for the radio

system. The Connect Plus Option Board CPS must be used to configure these various Talk Groups, or “Zones”.

However, for a radio that is used as a control station, since the Connect Plus Option Board cannot pass this

information out the rear connector, an application (such as RadioPro Dispatch, Solo, Talk, or Talk for Mobile) does

not have knowledge of these Connect Plus “Zones” (talk groups).

Further, MOTOTRBO CPS is used to configure a radio for only one digital “Channel”, i.e., “Transportation”.

Control of the talk group selection is passed to the Option Board by enabling two options described in Step 7h

below.

In order to allow selection of a talk group from a RadioPro client, the following configuration must be performed for

a Control Station radio using MOTOTRBO CPS.

e. In the Channels folder, add a quantity of channels to match the number of zones configured in the Connect Plus Option Board. In the following screen shot, Channel1, Channel2, etc., have been added to match the number of “Zones” configured in the Connect Plus Option Board. The Channel Names are not important since

these names are not transferred out of the rear connector of the control station radio; only the generic names of

“Channel1”, “Channel2”, etc. will be sent to a RadioPro client.

f. For each of the added channels, enable both the Option Board and Option Board Trunking parameters. It is not necessary to change any other parameters.

After writing the CPS configuration to the control station radio, the radio will send messages to the

RadioPro IP Gateway and indicate that the radio has been programmed for the “additional” talk groups.

ICU.exe can be used to view and configure the IP Gateway for zones and channels as follows:

i. Use the Zones/Channels tab in ICU.exe to view Channel names as they will appear in RadioPro clients. By default, they will be generically named “Channel1”, Channel2”, etc.

ii. If it is desired to display more descriptive channel names, right-click on a channel name to edit it.

iii. If it is desired that a channel or zone is not displayed in a RadioPro client, click on the zone or channel, and then uncheck the Visible parameter near the bottom of this tab page.

iv. Write the new configuration to the RadioPro IP Gateway by choosing Write Settings from the Gateway menu.

9. Writing CPS Parameters to Radio: After writing the CPS parameters to the MOTOTRBO Control Station radio, remove the programming cable from

the Control Station radio. A programming cable connected to the front mic connector on the Control Station radio

will prevent communications to a RadioPro IP Gateway from the Rear Accessory Connector. Therefore, when a

cable is connected to the Rear Accessory Connector to connect a RadioPro IP Gateway or a PC (during

programming), ensure that the programming cable has been disconnected from the front mic connector.

7i. 7h.


27

Summary of MOTOTRBO CPS Setup for Control Station Radios

Folder Sub-Folder Parameter Step # Setting

General Settings

Main Radio ID 2a. Voice Radio and Data Revert Radio that share an IP

Gateway must have the same Radio ID

Main GPS 2b. Disable

Microphone Analog Mic AGC 2c. Disable

Microphone Digital Mic AGC 2c. Disable

Persistent LRRP Save 2d. Disable

Persistent LRRP Delete 2d. Disable

Accessories Main Ignition Sense 3a. “On/Off” Or “Ignition”

Main Analog Rear Mic

Gain 3b.

+ 10dB: May need to be adjusted for appropriate audio level transmitted from RadioPro client.

Data Revert radio does not require this.

Main Digital Rear Mic

Gain 3c.



Main Cable Type 3d. “Rear PC and Audio”

Network

Main Radio IP 4a.

For radios sharing an IP Gateway, the IP address of the Voice Radio must be lower (and in a different subnet) than the IP addresses of the Data Revert

Radios. An IP Gateway and all radios connected to it must

have unique subnets.

Radio Network Forward to PC 4b. “Via USB”

Services ARS Radio ID 4c. Leave this field blank (ARS disabled)

Services TMS Radio ID 4c. Leave this field blank (TMS disabled)

Signaling Systems MDC, Digital, or

Capacity Plus System 5a.

Choose appropriate parameters for the signaling system being added for All-Emergency function.


Contacts MDC, Digital, or Capacity Plus

add Group Call 6a. Add Group Call contact for the Group Call function.


add All Call 6b.

Add All-Call contact for the All-Call function. Data Revert radio does not require this.

Channels Digital ARS 7a. Disable for all channels

Digital Enhanced GPS 7b. Enable if this control station is a data revert radio

Digital Window Size 7c.

5 if Privacy Type is “None” 6 if Privacy Type is “Basic” or “Enhanced”

Digital

Compressed UDP Data Header

7d. “MSI” for all channels

Digital or Analog RX Only 7e.

Enable for a data revert radio that will ONLY receive GPS location data from a data revert repeater slot.

Digital or Analog Emergency System 7f. Choose appropriate Emergency ID for All-

Emergency function. Data Revert radio does not require this.

Digital

Data Call Confirmed

7g. Disable for all channels

Connect Plus Option Board 7h.

Enable for all Connect Plus talk groups. Data Revert radio does not require this.

Connect Plus

Option Board Trunking

7i. Enable for all Connect Plus talk groups. Data Revert radio does not require this

RadioPro IP Gateway Installation and Configuration Guide

Step 1b. for Motorola XPR 45XX & 55XX (DATA):

Configure Control Station Radio (For Data) using MOTOTRBO CPS

SAME AS THE PREVIOUS STEPS

Follow the previous process starting at 1a on page 19


29

Step 1c. for Motorola XPR 45XX / 55XX Connect Plus Radios :

Configure MOTOTRBO Connect Plus Option Board

If this Control Station radio is being used in a Connect Plus system, then the Connect Plus Option Board must also be

configured. Use Connect Plus Option Board CPS version R01.30.100 (or later) to configure the Option Board using the

following steps. (CTI Cable S2-61431 may be used as a programming cable in lieu of the Motorola programming

cable.)

1. General -> Menu folder:

a. In the Contacts section, enable the following parameters: Call Alert, Manual Dial, Radio Check, Remote Monitor, Radio Enable, and Radio Disable.

b. In the Call Log section, enable the following parameters: Missed, Answered, and Outgoing.

2. Write the CPS parameters to the Connect Plus Option Board. CTI Cable S2-61431 may be used as a programming cable in

lieu of the Motorola programming cable.

3. Remove the programming cable from the Control Station radio. A programming cable connected to the front mic connector on the Control Station radio will prevent

communications to a RadioPro IP Gateway from the Rear Accessory Connector. Therefore, when a cable is

connected to the Rear Accessory Connector to connect a RadioPro IP Gateway or a PC (during programming),

ensure that the programming cable has been disconnected from the front mic connector.

Folder Section Parameter Step # Setting

Menu Contacts Call Alert 1a. Enable

Manual Dial 1a. Enable

Radio Check 1a. Enable

Remote Monitor 1a. Enable

Radio Enable 1a. Enable

Radio Disable 1a. Enable

Call Log Missed 1b. Enable

Answered 1b. Enable

Outgoing 1b. Enable

1a.

1b.


30

Step 1d. for Motorola MOTOTRBO Subscriber Radios:

Configure Subscriber Radios for ARS, GPS, and TMS

This step is required if ARS, GPS, or Text Messaging Service is needed at the RadioPro client (such as Dispatch, Solo,

Talk, or Talk for Mobile). This step is not required for a Connect Plus system, since these functions are not available

using a Control Station interface.

Use MOTOTRBO CPS (Motorola’s Customer Programming Software) to configure MOTOTRBO radio parameters using the following steps.



a. Change the GNSS parameter to Checked.

2a.


31

b. In the Persistent LRRP Requests section, verify that Save and Delete parameters are Unchecked.

3. Network folder:

a. Enter the ARS Radio ID. This should be the Radio ID of the Control Station radio that is connected to the RadioPro IP Gateway.

b. Enter the TMS Radio ID. This should be the Radio ID of the Control Station radio that is connected to the RadioPro IP Gateway.

2b.

3a.

3b.


32

4. Channels folder: Make the following changes for each digital channel that will be used to transmit GPS coordinates:

a. Set Scan/Roam List to None. (ARS and GPS will not function if Scan is enabled with a Scan List.)

b. Set ARS to On System Change.

c. For Data Revert channels, and if the repeater for this channel has the Enhanced GNSS Option enabled, enable the Enhanced GNSS parameter.

d. If Enhanced GPS is enabled in step c. above, then set the Window Size to either 5 or 6, depending on the selection for Privacy Type. Note that the Window Size parameter is system-wide and must also be set in the Data Revert Repeater(s) to match this value. See the tables on page 17 for more details.

e. Set the Compressed UDP Data Header parameter to MSI

f. In the TX section of this channel, change GPS Revert to one of the following: - If this radio will use a Data Revert repeater slot to send GPS data to a RadioPro client, then change this parameter

to the appropriate Channel Name.

- If there is no Data Revert repeater slot, then change this parameter to Selected.

g. Disable the Data Call Confirmed parameter by changing it to Unchecked. If this parameter is greyed-out, then ensure that the Enhanced GPS parameter is disabled (Unchecked).

4f

4g

4b.

4e

4c & d


33

5. Write the CPS parameters to the MOTOTRBO Control Station radio.

Summary of MOTOTRBO CPS Setup for Subscriber Radios


General Settings

Main GPS 2a. Enable (if applicable)

Persistent LRRP

Save 2b.

Disable

Persistent LRRP

Delete 2b.

Disable

Network ARS Radio ID 3a. Must match Radio ID of control station connected to IP Gateway

TMS Radio ID 3b. Must match Radio ID of control station connected to IP Gateway

Channels Digital Scan/Roam List 4a. “None” (ARS and GPS will not function if Scan is enabled)

ARS 4b. “On System Change”

Enhanced GPS 4c. Enable if this control station is a data revert radio

Window Size 4d. 5 if Privacy Type is “None” 6 if Privacy Type is “Basic” or “Enhanced”

Compressed UDP

Data Header 4e. “MSI”

GPS Revert 4f. If no Data Revert: “Selected” If Data Revert: “Channel Name” of Data Revert Channel

Data Call Confirmed

4g. Disable


34

Step 1e. for Motorola XPR 2500 Radio:

Configure Control Station Radio (For Voice) using MOTOTRBO CPS

Use this section to configure Control Station Radios for Voice.

Use MOTOTRBO CPS (Motorola’s Customer Programming Software) to configure MOTOTRBO radio parameters via

the following steps.

Note: (CTI Cable S2-61916 may be used as a programming cable in place of the Motorola

programming cable.)



a. The Radio IDs of both the Voice Radio and Data Revert Radio that share a RadioPro IP Gateway must be the same.

b. In the Microphone section, be sure to Uncheck the Analog Mic AGC and Digital Mic AGC.

c. In the Persistent LRRP Requests section, verify that Save and Delete parameters are Unchecked.


35

3. General -> Accessories folder:

a. Change Ignition Sense to On/Off Or Ignition.

b. Change Analog Rear Mic Gain to +10db. (This setting is not needed for a Data Revert Radio.)

c. Change Digital Rear Mic Gain to +10db. (This setting is not needed for a Data Revert Radio.)

Note: The above mentioned ‘Rear Mic Gain Settings’ may tolerate minor adjustments to optimize mic

audio levels.

Warning: Do not set levels outside the range of +9db to +12db, as severe audio quality will result!

4. Network folder:

Typically, the factory default IP Address programmed into the XPR 2500 Control Station radio does not need to be

changed. However, when it is connected to a RadioPro IP Gateway via the Rear Accessory Connector, it must be on a

different subnet than that gateway. See 7.2 Appendix - IP Addressing on page 49 for more information.

For radios sharing an IP Gateway, the following conditions must be met:

i. All radios sharing an IP Gateway MUST have the SAME Radio ID.

ii. All radios sharing an IP Gateway MUST be on DIFFERENT IP subnets.

See RadioPro System Planner for Motorola MOTOTRBO for more details and system diagrams.

iii. The IP address of the Voice Radio must be LOWER than the IP addresses of the GPS Data Revert Radio(s).

http://ctiproducts.com/documents/radiopro/RadioPro%20System%20Planner%20for%20Motorola%20MOTOTRBO%20S2-61645.pdf


36

iv. Change Forward to PC to Via USB. This step is required for the Text Message function when using RadioPro Dispatch, Solo, Talk, or Talk for Mobile client.

The ARS Radio ID and TMS Radio ID fields MUST be blank.

5. Signaling Systems folder: This step is required, if a RadioPro client will be sending an emergency indication to other radios. (Also, see Step 7

below for required setup of Channels folder.) Right-Click MDC or Digital depending on type of channel(s) programmed in radio. Click Add, and then click System. Choose appropriate parameters for the Signaling System being added.


37

6. Contacts folder:

a. Right-Click MDC or Digital, depending on type of channel programmed in radio. Then click Add, Group Call, and then enter the Call ID (Group ID programmed in radio). This step is required for Group Calls.

b. Right-Click MDC or Digital, depending on type of channel programmed in radio. Click Add, and then click All Call. This step is required for the All-Call function when using RadioPro Dispatch.

7. Channels folder:

a. For each Digital channel, change the ARS parameter to Disabled.

8. Write the CPS parameters to the XPR 2500 Control Station radio.

9. Writing CPS Parameters to Radio: After writing the CPS parameters to the XPR 2500 Control Station radio, remove the programming cable from the

Control Station radio.

Warning: You must remove the programming cable from the front connector and power cycle the Control Station radio, to prevent communication failure with the RadioPro IP Gateway on the Rear Accessory Connector.

NOTE: The XPR 2500 Radio does not offer any GPS functionality. Therefore, the Data-revert operation cannot be utilized when using this model radio.


38

Summary of MOTOTRBO CPS Setup for Control Station Radios


General Settings

Main Radio ID 7a. Voice Radio and Data Revert Radio that share an IP

Gateway must have the same Radio ID

Microphone Analog Mic AGC 7b. Disable

Microphone Digital Mic AGC 7b. Disable

Persistent LRRP Save 7c. Disable

Persistent LRRP Delete 7c. Disable

Accessories Main Ignition Sense 8a. “On/Off” Or “Ignition”

Main Analog Rear Mic

Gain 8b.



Main Digital Rear Mic

Gain 8c.



Network

Main Radio IP 9a.

For radios sharing an IP Gateway, the IP address of the Voice Radio must be lower (and in a different subnet) than the IP addresses of the Data Revert

Radios. An IP Gateway and all radios connected to it must

have unique subnets.

Radio Network Forward to PC 9a. “Via USB”

Services ARS Radio ID 9b. Leave this field blank (ARS disabled)

Services TMS Radio ID 9b. Leave this field blank (TMS disabled)

Signaling Systems MDC, Digital, or

Capacity Plus System 10.

Choose appropriate parameters for the signaling system being added for All-Emergency function.


Contacts MDC, Digital, or Capacity Plus

add Group Call 11a. Add Group Call contact for the Group Call function.


add All Call 11b.

Add All-Call contact for the All-Call function. Data Revert radio does not require this.

Channels Digital ARS 12a. Disable for all channels

Step 1f. for Motorola MOTOTRBO Repeater:

Configure Motorola Repeaters for Enhanced GPS Option

If RadioPro Dispatch will map GPS data for more than 25 radios per repeater slot, then it is recommended to dedicate

one or more Data Revert slots for this GPS data. Further, repeaters with Data Revert slots should have the “Enhanced

GPS Option” enabled. Contact Motorola for ordering information for this option.

Configure the Enhanced GPS Option in the repeater using Motorola installation information. Set the Window Size parameter in the repeater to 5 or 6, depending on the setting for Privacy Type.

See on Page 24. This parameter must match the Window Size parameter in the Subscriber radios.


39

Step 2. for Motorola MOTOTRBO systems:

Connect RadioPro IP Gateway to Control Station Radio

Note: Before continuing, ensure that the programming cable has been disconnected from the front mic

connector.

See Section 7.5 Appendix – Radio Interface Cables – MOTOTRBO XPR5550 on Page 51 for interface cable details.

Connect the IP Gateway to the Control Station Voice radio using the following steps:

10. Connect the USB connector of cable S2-61431 to any USB port on the rear of the RadioPro IP Gateway module. In addition, for this Voice Control Station radio, connect the DE-9 side of cable S2-61431 to the DE-9 connector on

the rear of the RadioPro IP Gateway module.

11. Connect the other end of the cable to the Rear Accessory Connector on the MOTOTRBO Voice radio.

Connect the RadioPro IP Gateway to the Data Revert Control Station radios using the following steps:

12. Connect the USB connector of cable S2-61664 to any USB port on the rear of the RadioPro IP Gateway module.

13. Connect the other end of the cable to the Rear Accessory Connector on the MOTOTRBO Data radio.

Note: Since the IP Gateway has not yet been configured with appropriate IP parameters, do NOT connect the IP

Gateway to an IP network.


40

Step 3. Configure RadioPro IP Gateway

Note: Before continuing, ensure that Wi-Fi connection has been disabled in the PC or Laptop being used to

configure the IP Gateway.

The RadioPro ICU (IP Configuration Utility) must be used to configure each RadioPro IP Gateway with the necessary

parameters. Configuration of each RadioPro IP Gateway must be performed before connecting the IP Gateway to a

local area network.

Configure the IP Gateway as follows:

1. Use an Ethernet cable to connect the RJ45 connector on the rear of the RadioPro IP Gateway to a local PC or laptop to be used for configuration.

2. Power up the RadioPro IP Gateway AND the Control Station radio.

3. Run the ICU.exe application. (See Section 2. What is Included on Page 13. to

locate this utility program.) The window shown to the right will be displayed:

4. Click on Read Device, and then click Auto Find to display the following Configuration window.

If the connected IP Gateway is not listed in the above window, choose Manual from the Read Device menu. If Manual method is used, the IP Address of the IP Gateway must be known. (The Factory Default IP Address is 10.15.1.101). The Manual method must be used if the connection between the PC and the IP Gateway involves one or more IP routers or switches.

5. Double-click on a device in the above list to display the following Device Configuration window:

MAC Address

Tip:

Expand the window to view

the help information near the

bottom.


41

6. The File menu item contains the following functions:

Export

Export can be used to save all of the ICU settings for an IP Gateway to a file with an extension of “.icu”. This can be used to create a backup of settings in case the IP Gateway requires

replacement.

Import

Import can be used to import the entire settings or just a subset of the ICU settings for an IP Gateway. After a file is selected for importing,

the Import Settings window shown at right will be displayed.

7. Enter appropriate parameters for each of the tabs:

General tab

Version indicates the current software version of this RadioPro

IP Gateway. RadioPro Software

for the IP Gateway and Clients

(Dispatch, Solo, Talk, and Talk for

Mobile for mobile devices) must all

have compatible versions in order

to communicate with each other.

Compatibility occurs when the first

two digits of the version match.

(The third digit indicates a minor

revision and does not need to

match.)

Radio Type will display the factory configuration for this IP

Gateway.

Gateway Name factory default is Default Gateway. If RadioPro Dispatch client will be used to connect to this IP Gateway, this name should be changed to a descriptive name that will be

recognizable at the RadioPro Dispatch client. Two lines of 24 characters each can be displayed to

identify a radio controller in the RadioPro Dispatch client.

NTP Server IP should be enabled if a RadioPro Dispatch client(s) will connect to this IP Gateway, and should contain the IP Address where the Network Time Server is running. If a Network Time

Server is not accessible by this IP Gateway on its network, then a Time Server should be installed

on an accessible PC; this PC could be one that is running the RadioPro Dispatch Client. Either an

IP address or a name recognized by the Domain Name Server can be entered.

Custom Local Time can be used if an NTP Server is not used. Enter the current date and time.


42

License Key tab

This tab is used to transfer the

License File to/from the IP

Gateway when an upgrade to the

License is purchased. The License

File contains a value between 1 and

80 specifies the number of

simultaneous users allowed to

connect to this IP Gateway from

RadioPro Solo, Talk, and Talk for

Mobile applications.

Use the Export license key button to create a file with the

current License information. This

file can be sent to CTI Products

when an upgrade to the number of

User Connections is needed.

Use the Import license key button to push the upgraded license file to the IP Gateway.

Client Accounts tab

Solo/Talk/Talk Mobile Clients

Usernames and Passwords for

Solo, Talk, and Talk for Mobile

clients are managed on this tab.

To add a new client account, click

the Add button. In the Add account window, enter the new Username, Password, and then click the OK button.

The “admin” client account will be

listed first and is the default

account for logging into the IP

Gateway from a RadioPro Solo,

Talk, or Talk for Mobile client.

The “admin” account cannot be

Renamed or Deleted. It is recommended that the password of the “admin” account be changed

from its default value of admin in order to prevent unauthorized changes. This can be accomplished by selecting admin from the list of accounts, and then clicking the Change password button. In the Change password window, type a new password in the Password text box, retype it in the Retype text box, and then click the OK button.

The “admin” client account is also used when using ICU.exe to write new parameters to the IP

Gateway.

Dispatch Account

The Dispatch Password is the password needed for a Dispatch client to connect to this IP Gateway.


43

Network tab

Do NOT use leading zeros for any

of the address fields. DHCP should NOT be selected unless an

engineer at CTI Products is

consulted.

The default TCP Port # is 48222.

This can normally be left at its

default value.

An entry for default Gateway is needed only if RadioPro clients

(Dispatch, Solo, Talk, Talk for

Mobile) will be accessing this IP

Gateway from another network, or

the Internet.

An entry for DNS Server is needed only if an NTP server host name was specified in the General tab (instead of an IP Address). If an NTP server host name is not specified, then DNS Server should be blank or 0.0.0.0.

Radio Aliases tab

This tab is used to create Alias

Names for radio IDs. The Alias

Names listed on this tab will be

displayed in the contact list for

RadioPro Solo, Talk, and Talk for

Mobile clients.


44

MOTOTRBO tabs

MOTOTRBO Radio tab

Use the ARS Subscriber Refresh Rate to set the time between successive ARS (Automatic Registration Service)

updates for subscribers. The default value is 0.5 hours.

Other parameters on this tab are factory-default values and

match the default parameters programmed into the Control

Station radio. Under normal circumstances, these values

should not be altered.

Zones/Channels Aliases tab

This list is downloaded from the connected MOTOTRBO radio

and will be displayed in a RadioPro Dispatch client’s radio

controller. A Zone or Channel can be re-named by clicking on it, then editing its name. If a name cannot be edited, be sure

that the MOTOTRBO radio is connected and powered on. In

Capacity Plus systems, the MOTOTRBO radio adds an

additional Zone to the list called Channel Pool. In most cases, this should be hidden from the Dispatcher by clicking on

this Channel Pool, then removing the check mark in the Visible box.

GPS tab

If mapping locations of subscribers is required, place a check

mark next to Enable GPS Updates. Since this option will increase the amount of radio transmissions, leave this

unchecked if GPS mapping is not needed.

Then choose a Minimum Poll Rate to set the minimum time between successive GPS updates. Increasing this parameter

will decrease the number of GPS updates, thereby allowing

more channel bandwidth for voice conversations.

8. Write settings to the IP Gateway:

From the Gateway menu, click on Write Settings. Enter the Admin Gateway Password (factory default password is “admin”), then close the configuration window for this IP Gateway.

Remove the Ethernet cable between the RadioPro IP Gateway and the local PC or laptop used for configuration.


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Step 4. Connecting RadioPro IP Gateway to an IP Network

After a RadioPro IP Gateway has been configured using ICU, it is safe to connect to a local area network.

Connect the RadioPro IP Gateway module to the IP network using the following steps:

1. Connect one side of cable 89-10712 (or similar straight-through Cat 5 cable) to the RJ45 connector on the rear of the RadioPro IP Gateway module.

2. Connect the other end of cable 89-10712 to the network switch or router.


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Step 5. Configure Port Forwarding on Firewall Device

If RadioPro clients (such as Dispatch, Solo, Talk, or Talk for Mobile) will access an IP Gateway from a different IP

network subnet, then the IT Administrator must configure port forwarding within the devices (firewalls or routers)

which are separating the RadioPro IP Gateway from RadioPro clients. A typical example of this is depicted in the figure

above, where an IP Gateway is installed behind a firewall and a RadioPro client is using the Internet to connect to that

IP Gateway.

The default IP port used by a RadioPro IP Gateway is TCP Port 48222. However, this may be changed if needed, using ICU.exe on the Network tab.

The default IP port used by RadioPro clients is TCP Port 48222. If this default port number is to be used, then the parameter entry for the IP address in a RadioPro client is simply the External Address of the Firewall or Router. If, on

the other hand, some other port number is to be used, then the parameter entry for the IP address in a RadioPro client

must also include that port number as follows:

198.144.49.211:7777

where:

198.144.49.211 is the external or wide-area address of the firewall or router.

7777 is the external port of that firewall used for RadioPro IP Gateway.

If multiple RadioPro IP Gateways are located behind a firewall, they will each need a Port Forwarding rule. In this

case, the external port numbers specified for each rule must be unique by specifying individual port numbers.

See http://portforward.com/english/routers/port_forwarding/ for detailed instructions for the specific router in use at

your site.

http://portforward.com/english/routers/port_forwarding/


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Step 6. Install and Configure RadioPro Clients/Apps

See Section 1 System Overview on page 5 for a list of documents to be used for installing and configuring the RadioPro

software clients for PCs and smart mobile devices.


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6. RADIOPRO IP GATEWAY OPERATION

6.1 Power-up

The Power Button is used to power up the unit by pressing it momentarily.

A watchdog circuit built into the IP Gateway monitors program operation. If the watchdog circuit detects that the

program is not functioning correctly, it will re-initialize the IP Gateway. This process may take up to two minutes.

During this process, RadioPro Dispatch, Solo, Talk, or Talk for Mobile clients will not have a connection or

communication with the Control Station radio.

6.2 Power-off

The Power Button can be used to power down the unit by pressing it momentarily (soft shutdown) or by pressing and

holding for up to 5 sec (Hard shutdown).

6.3 Indicators

A. External

A blue LED located on the Power Button at front of the gateway indicates that the gateway is powered up.

B. Internal

A red LED located internally, but viewable through the vents on the left side of the IP Gateway indicates the

functioning of the Hardware Watchdog as follows:

• “Slow Blinking” (1 second ON, 1 second OFF per Blink) indicates that the IP Gateway is rebooting. This will normally flash for up to two minutes after power-up.

• “Steady” illumination indicates that the IP Gateway software and hardware is operating correctly. This should normally follow the “Slow Blinking” boot-up period.

• “Fast Blinking” (½ second OFF, ½ second ON per Blink) indicates that the watch-dog circuitry has detected a problem, and also that re-booting will commence within 5 seconds.


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7. APPENDIX

7.1 Appendix - RadioPro IP Gateway Specifications

Mechanical and Environmental Dimensions: 9.0”w x 2.5”h x 7.7”d

Weight: 3 lbs.

Temperature Range: 0-50 oC

Humidity: 10-95% non-condensing

Electrical AC Input (with included Power Adapter): 100–240Vac, 60W max, 50-60Hz

DC Input, SNs before 3154: 11.5-12.5Vdc Only

DC Input, SNs after 3154: 12-32 Vdc (optional PS upgrade required)

Service Ports Port Forwarding (for firewall configuration) TCP Port 48222 (default)

Ports used by ICU.exe during configuration UDP Ports 48501 and 48502

Port for Network Time Protocol Service UDP Port 123

Port used for Remote Desktop Service TCP Port 48333 (used only when remote technical service is

needed)

Miscellaneous MOTOTRBO interface DE-9 Female & USB, Cable S2-61431, see Page 51

NEXEDGE NX-7xx/8xx/57xx/58xx interface DB-25 Female, Cable S2-61769

NEXEDGE NX-720/820 interface DB-25 Female, Cable S2-61890

Transmit/Receive Impedance - MOTOTRBO 600 ohms

Transmit/Receive Impedance – Kenwood 10k ohms

Clients Supported 80 Solo, Talk, or Talk for Mobile, plus 12 Dispatch

Power-On Auto

Network Bandwidth (for each connected client) 2.2k Bytes per Second with audio compression enabled

22k Bytes per Second without audio compression

7.2 Appendix - IP Addressing

Normally, the factory default IP Address programmed into the Control Station radio should not be changed. However,

it must be on a different subnet than the RadioPro IP Gateway that is connected to it via the Rear Accessory Connector.

For example, if the network’s Subnet Mask is 255.255.255.0, then at least one of the first three octets of the

MOTOTRBO radio IP address must be different than the RadioPro IP Gateway module IP address.

The following IS NOT a valid IP addressing scheme since both devices are on the SAME subnet:

Control Station Radio RadioPro IP Gateway

IP Address: 192.168.12.2 192.168.12.3

Subnet Mask: 255.255.255.0 255.255.255.0

The following IS a valid IP addressing scheme since the devices are on DIFFERENT subnets: Control Station Radio RadioPro IP Gateway

IP Address: 192.168.12.2 192.168.10.3 Subnet Mask: 255.255.255.0 255.255.255.0

For additional information see Cisco’s “IP Addressing and Subnetting for New Users”, Document ID 13788, located at:

http://www.cisco.com/en/US/tech/tk365/technologies_tech_note09186a00800a67f5.shtml

http://www.cisco.com/en/US/tech/tk365/technologies_tech_note09186a00800a67f5.shtml


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7.3 Appendix - Rack Mounting

Rack Shelf

A rack shelf can be used to hold the RadioPro IP Gateway and Control Station radio in a standard 19” wide rack. The

two devices can be located next to each other on the same shelf. The following rack shelf is recommended, but others

may be used that have a depth of at least 12”:

Rack Shelf 2RU x 15”, CTI Products # S2-61548, also available as Cable Organizer # QES0319-0215:

http://www.cableorganizer.com/computer-cabinets/rack-shelves/single-side-non-vented-shelves.html

7.4 Appendix – System Compatibility Considerations

Use the following table to determine compatibility between RadioPro or TurboVUi IP Gateway and software clients:

IP Gateway

Dispatch Client for PC v8.x.x v7.0.x v6.0.x v5.1.x v5.0.x

Dispatch v8.0.x (Windows

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