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ExperienceCulinarythe
ExperienceCulinarythe
ExperienceCulinarythe
ExperienceCulinarythe
ExperienceCulinarythefood friends wine
food friends wine
ExperienceCulinarythefood friends wine
ExperienceCulinaryfood friends wine
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I t i n e r a r yD A T E P O R T (Programs)Jan 1 Revenue Generating Passenger Protection Plans
Jan 8 Loss of Income & Extraordinary Cost PoliciesJan 5 Marine Insurance
Jan 2 Non-Vessel, Private Island and Shore Excursion Liability Protection
Jan 12 Crew Medical InsuranceJan 14 Creative Risk Management Solutions
For additional information,
please contact:
Mr. Alastair Macmillan-Bell
Senior Vice President
The Berkely Group
100 Garden City Plaza
Post Office Box 9366
Garden City, NY 11530
800.645.2424516.294.0220fax 516.294.0609
Marine Insurance Loss of Income &ExtraordinaryCost Policies
Crew MedicalInsurance
Shore ExcursionLiability Protection
Creative RiskManagement SolutionsRevenue Generating
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Are you also aware that Berkely can help navigate you through Aon’s worldwide network of insurance and consulting professionals? From our expert P&I group . . . to Aon Worksite Solutions . . .to Capital Markets Management . . . to Captive Management . . .and much, much more.
Set sail with Berkely and Aon for creative risk management and business solutions.
Call on BerkelyYou already know that The Berkely Group provides revenue generating and liability insurance programs to 24 cruise lines. Our clients include the following 15 ICCL member lines:
Proudl
ySe
rving
24 Cruise LineClients.
Help yourclients protecttheir trip withthe NTAProtectionPlans.
♦ Exclusive customized travel insurance products available only toNTA members.
♦ Individual and group plans.
♦ Competitive prices.
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♦ Reduce liability byoffering insurance onevery booking.
24 hours ago their flight was snowed in. 12 hours ago theybought new tickets. 8 hours ago they missed
the tour bus. 4 hours ago they caught up with the trip.2 hours ago they sent a postcard.
10 minutes ago they began the vacation of a lifetime.
The NTA Protection plan will reimburse covered expenses associated with a common carrier Travel Delay due to inclement weather.
Don’t you want to be the one to remind them?
The Berkely GroupNTA Protection Plan Desk
100 Garden City Plaza P.O. Box 9202
Garden City, NY 115301-800-388-1470
Please refer to the Description ofCoverage for a full benefit listing andrestrictions. The Travel Protection Plandescribed herein is a product of The Berkely Group, which is solelyresponsible for its administration.Benefits under this plan are provided by the American Travel Services Trust. The Trust is insured by TIG Insurance Company.
Health InsuranceEvery travel agency, any size, deserves a high qualityhealth care plan. At Berkely, we’ll ease the burden ofdecision making by providing you with options for youragency’s health care needs.
Errors & OmissionsBerkely’s E&O Insurance protects your businessagainst events that could devastate your travel agency. For your peace of mind, we offer worldwide comprehensive coverage and rates that fit into your financial plans.
FIRST CLASSFIRST CLASSINSURANCE PLANS ON A
COACH BUDGETINSURANCE PLANS ON A
COACH BUDGET
Berkely AgencyExclusive OSSN preferred vendor for Health and E&O Insurance
800.645.2424 [email protected] www.berkely.comv v
Co
nt
ac
t U
s
WWhhaatt SShhoouulldd II ddoo??
In the Event of A Claim
Berkely Agency, Ltd.
Underwritten by:
The Connecticut Indemnity Company
Travel Agents/Tour OperatorsProfessional Liability Insurance
Berkely Agency, Ltd.Insurance Professionals
Dedicated to the Travel Industry
100 Garden City PlazaGarden City, NY 11530Phone: (800) 645-2424
Claims Fax: (516) 294-1088Underwriting Fax: (516) 294-1821
Website: www.berkely.comE-mail: [email protected]
BBerkely is the largest
administrator of insurance
services to the travel industry and has been
dedicated exclusively to serving travel professionals
since 1976.
BB
KEEP IN MIND
If you are ever made aware of
a situation that may be
of consequence, here are a
few key things that you and
all of your employees should
keep in mind.
THANK YOU
On behalf of all of us at Berkely
Agency, Ltd., thank you for your
business. We appreciate the
confidence you have placed in
us and our Professional Liability
Insurance Program.
First Things First
PROFESSIONAL LIABILITY
While we share in your hopes
of never having a client make
a claim against your travel
company, it is important that
you be aware of how best to
utilize the protection offered
under our policy in the event
of a potential claim.
We Are Here For You!
Let Us Know!Notify your insurance representatives assoon as possible, in writing, of any occurrencethat you believe could develop into a claim. All relevant brochures, reports, letters and booking information should be saved and kept handy for easy reference.
Obviously, if you are served with alawsuit, time is of the essence and a copyof the lawsuit should immediately be forwarded to Berkely’s office by youor your insurance broker.
If there is any reasonablechance that an incident could develop into an actual claim, it isstill important to provide yourinsurer with information promptly.Memories fade quickly and accountsof the incident tend to change aftertime has elapsed.
By contacting your insurancerepresentative in the early stages of a potential claim, you will also benefit from theopportunity to plan for possible strategies withindustry experts who are on your side. Claims personnel who are familiar with travel liability are instrumental in these situationswhere an actual claim is likely to ensue.
Take advantage of the insuranceprofessionals available, who can often assistyou in effectively defusing an otherwisepotentially volatile situation.
Be Careful!Do not offer more information than is necessary to a potentially injured client or their attorney. While you will naturallywant to be as helpful and cooperative as possible,remember that even apparently benign comments could serve as evidence against you in the hands of a claimant or their counsel.
You should make every reasonableattempt at reducing the likelihood or the severity of a claim and controlling any damage alreadydone, however it is important thatyou consider your own liability foreach action taken. Be careful not tomake any statements that could
later be used against you, such as anything that could be perceived as
an admission of liability.
It is also generally inadvisable to mention business insurance or the existence of a professional liability policy to any clients, especially potentialclaimants. Politely indicating that you will bereferring a matter to your attorney if necessary,rather than mentioning an insurance company,should serve to inform potential claimants thatyou have the necessary resources available toprotect your interests.
Make a plan
of possiblestrategies
with industryexperts who
are on your side!
WWhhaatt SShhoouulldd II ddoo iinn tthhee EEvveenntt ooff aa CCllaaiimm??
Send in your application
today for your own
CUSTOMIZED PREMIUM PROPOSAL!
Get the coverage you need along
with the service you
deserve, all at suprisingly
affordable rates.
Berkely Agency, Ltd.
BU
SIN
ESS
RE
PLY
MA
ILFI
RST
-CLA
SS M
AIL
PER
MIT
NO
. 96
GAR
DEN
CIT
Y N
YPO
STAG
E W
ILL
BE P
AID
BY
ADD
RES
SEE
BER
KELY
AG
ENC
Y LT
DPO
BO
X 93
66G
ARD
EN C
ITY
NY
115
30-9
415
NO
PO
STAG
EN
ECES
SAR
Y IF
MAI
LED
IN T
HE
UN
ITED
STA
TES
100 Garden City PlazaP.O. Box 9366
Garden City, NY 115301.800.645.2424
Fax: 1.516.294.1821
www.berkely.come-mail: [email protected]
Insurance Professionals Dedicated to the Travel Industry
TM
Berkely Agency, Ltd.
‘E & O’ Protection from
Berkely Agency, Ltd. provides you with
THE BEST OF BOTH WORLDS.
Q&AWhat are the
Easy Steps to GET PROTECTED?
3
Send in your completed application for a no-obligation proposal.
1.
Review your proposal & coverage options.2.
Make yourcoverage selection & send inpayment to begin protection.
3.
First Class PROTECTION.
First Class SERVICE.
Affordable Prices.
1.800.645.2424 www.berkely.com1.800.645.2424 www.berkely.com
PROFESSIONAL LIABILITY
INSURANCE FOR TRAVEL
AGENTS & TOUR OPERATORS
Travel Agents/Tour Operators
Professional Liability,
E&O Insurance
APPLICATIONfor
NO
TE
: Com
plet
ion
of th
is a
pplic
atio
n do
es n
ot o
blig
ate
you
in a
ny w
ay to
pur
chas
e th
is in
sura
nce.
1.N
ame
of T
rave
l Com
pany
(Lis
t all
othe
r ope
ratin
g na
mes
/atta
ch a
sep
arat
e sh
eet i
f nec
essa
ry):
2.A
ddre
ss o
f Prin
cipa
l Offi
ce: _
____
____
____
____
____
____
____
____
____
____
____
____
__ C
ity: _
____
____
____
____
____
____
(Atta
ch a
dditi
onal
she
et if
nee
ded
for l
istin
g of
Bra
nch
Offi
ces.)
Sta
te: _
____
____
____
____
_ Z
ip: _
____
____
____
____
____
__3.
Type
of o
pera
tion:
❒
Ret
ail o
nly
❒
Who
lesa
le o
nly
❒
Ret
ail a
nd W
hole
sale
%
Ret
ail _
____
____
_ %
Who
lesa
le _
____
____
__(I
nclu
de a
s W
hole
sale
any
bus
ines
s on
whi
ch a
com
mis
sion
is p
aid
to a
noth
er fi
rm o
r age
ncy.
)
4.C
onfe
renc
es in
whi
ch y
ou h
old
appo
intm
ents
:❒
AR
C❒
IATA
N❒
AM
TRA
K❒
CLI
A❒
TOP
❒ O
ther
(Spe
cify
):__
____
____
____
____
____
____
____
____
____
____
____
____
____
____
__5.
Doe
s yo
ur a
genc
y op
erat
e its
ow
n to
urs
or s
ell t
ours
to o
ther
trav
el a
gent
s or
affi
nity
and
/or n
on a
ffini
ty g
roup
s? ❒
Ye
s ❒
No
If y
es, e
nclo
se sa
mpl
es o
f the
bro
chur
es o
r a
desc
ript
ion.
6.a.
Is y
our c
ompa
ny a
ctiv
ely
invo
lved
in th
e sa
le o
f stu
dent
and
/or a
dven
ture
tour
s (i.
e. s
kiin
g, ri
ver r
aftin
g, e
tc.)?
❒
Yes
❒ N
o b.
Doe
s yo
ur c
ompa
ny o
pera
te s
uch
tour
s?
❒ Ye
s ❒
No
c. If
you
ans
wer
ed “
yes”
to e
ither
a o
r b,
wha
t per
cent
age
of y
our
tota
l gro
ss r
ecei
pts i
s der
ived
from
thes
e to
urs:
____
__%
7.a.
Has
you
r age
ncy
ever
def
aulte
d to
a c
arrie
r, co
nfer
ence
or s
uppl
ier?
❒
Yes
❒ N
o b.
Hav
e any
of t
he o
wne
rs, p
artn
ers,
or o
ffice
rs ev
er b
een
asso
ciated
with
an ag
ency
that
has d
efau
lted
to a
carri
er, c
onfe
renc
e or s
uppl
ier?
❒
Yes
❒ N
o
If y
our
answ
er is
“ye
s” to
eith
er p
art o
f thi
s que
stio
n, a
ttach
stat
emen
t giv
ing
full
part
icul
ars.
8.a.
Has
any
sim
ilar i
nsur
ance
bee
n is
sued
to y
our a
genc
y at
any
tim
e?
❒
Yes
❒ N
o If
yes,
by w
hat i
nsur
ance
com
pany
? __
____
____
____
____
_ F
or w
hat p
erio
d?__
____
___
Lim
its: _
____
___
Pre
miu
m: _
____
__If
this
is a
rene
wal
with
Con
nect
icut
Inde
mni
ty, p
leas
e gi
ve y
our
curr
ent p
olic
y nu
mbe
r an
d ex
pira
tion
date
.Po
licy
Num
ber:
____
____
____
____
____
____
_ E
xpira
tion
Dat
e: _
____
____
____
____
____
9.a.
Wha
t wer
e th
e To
tal G
ROSS
Rec
eipt
s of y
our b
usin
ess l
ast y
ear?
(T
otal
gro
ss sa
les i
nclu
ding
air
trans
porta
tion,
but
exc
ludi
ng tr
avel
ers c
heck
s and
fore
ign
auto
mob
ile sa
les.)
$ __
____
____
____
____
____
b. W
hat w
ere
the
Tota
l GR
OSS
Rec
eipt
s fr
om th
e sa
le o
f Sta
ndar
d Ti
cket
Air
trans
porta
tion
ON
LY?
(Use
you
r AR
C a
nd/o
r IAT
A s
ales
figu
res
for t
he s
ame
perio
d as
in 9
A);
$ __
____
____
____
____
____
c.W
hat T
otal
GR
OSS
Rec
eipt
est
imat
e ca
n yo
u gi
ve fo
r the
cur
rent
yea
r?$
____
____
____
____
____
__10
.Num
ber o
f Ful
l-tim
e sa
larie
d em
ploy
ees:
___
____
____
____
____
____
_Pa
rt-tim
e: _
____
____
____
____
____
_N
umbe
r of F
ull-t
ime
com
mis
sion
ed: _
____
____
____
____
____
____
___
Part-
time:
___
____
____
____
____
___
Num
ber o
f act
ive
owne
rs/p
artn
ers:
___
____
____
____
____
____
____
__In
activ
e: _
____
____
____
____
____
__11
.On
wha
t dat
e di
d th
e pr
esen
t man
agem
ent a
ssum
e co
ntro
l or o
wne
rshi
p of
the
agen
cy?
12.D
o yo
u, o
r do
es y
our
com
pany
, or
any
owne
r, pa
rtner
, offi
cer
or e
mpl
oyee
ha
ve k
now
ledg
e or
info
rmat
ion
of a
ny o
ccur
renc
e,
situ
atio
n, a
ct, e
rror
or o
mis
sion
whi
ch m
ight
giv
e ris
e to
a c
laim
or h
as a
lread
y re
sulte
d in
a c
laim
suc
h as
wou
ld b
e co
vere
d by
the
prop
osed
insu
ranc
e?
❒Ye
s
❒
N
o
I
f yes
, atta
ch sh
eet s
tatin
g fu
ll de
tails
.13
.In
wha
t tra
de a
ssoc
iatio
ns o
r pro
fess
iona
l soc
ietie
s do
you
hol
d m
embe
rshi
p?14
.Doe
s yo
ur a
genc
y cu
rren
tly o
ffer T
rave
l Ins
uran
ce?
❒
Yes
❒
No
If s
o, w
hich
pro
duct
s?__
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
____
I/We
here
by d
ecla
re th
at th
e ab
ove
state
men
ts an
d pa
rticu
lars
are
true
and
that
I/w
e ha
ve n
ot s
uppr
esse
d or
miss
tate
d an
y m
ater
ial f
acts
and
I/we
agre
e th
at th
is ap
plic
atio
n sh
all b
e th
e ba
sis o
f the
con
tract
with
the
insu
ranc
e co
mpa
ny.
It is
unde
rsto
od a
nd a
gree
d th
at th
e co
mpl
etio
nof
this
appl
icat
ion
does
not
bin
d th
e co
mpa
ny to
issu
e no
r the
app
lican
t to
purc
hase
the
insu
ranc
e.
NO
TIC
E TO
APP
LIC
AN
TS:
Any
per
son
who
kno
win
gly
and
with
inte
nt to
def
raud
any
Insu
ranc
e Co
mpa
ny o
r oth
er p
erso
n fil
es a
n ap
plic
atio
n fo
r ins
uran
ce c
onta
inin
g an
yfa
lse in
form
atio
n or
con
ceal
s for
the
purp
ose
of m
islea
ding
, inf
orm
atio
n co
ncer
ning
any
false
mat
eria
l the
reto
, com
mits
a fr
audu
lent
insu
ranc
e ac
t, w
hich
is a
crim
e.
Prog
ram
Adm
inis
tere
d B
y:
Ber
kely
Age
ncy,
Ltd
.10
0 G
arde
n C
ity P
laza
, P.O
. Box
936
6G
arde
n C
ity, N
Y 11
530
(516
) 294
-022
0 •
(800
) 645
-242
4Fa
x: (5
16) 2
94-1
821
ww
w.be
rkel
y.co
m •
E-M
ail:
info
@be
rkel
y.co
m
Nam
e of
Firm
:___
____
____
____
____
____
____
____
____
____
____
___
Nam
e of
Prin
cipa
l (pl
ease
prin
t):__
____
____
____
____
____
____
____
__
Sign
atur
e of
Prin
cipa
l: __
____
____
____
____
____
____
____
____
____
__
Tele
phon
e:__
____
____
____
____
____
____
_Dat
e:__
____
____
____
____
Fax:
____
____
____
____
____
____
____
E-m
ail:_
____
____
____
____
____
10/9
9 C
OM
-TEK
gen
eral
APP
You get these BENEFITS, and more...
Protection against a wide range of professional liability exposures faced by travel businesses. Berkely’s policy form is recognized as having set the industry standard. It was designedspecifically for the travel industry and not “adapted” just to fit the needs of another profession. You can feel confident that the Berkely program is the right choice for you.
A partner with over two decades of experience insuring and defending travel companies. Whether you have just started a new travel agency or have built up your business over theyears, you want an experienced partner when it comes to professional liability claims and lawsuits. An insurancepolicy is just a piece of paper without the knowledge and experience of the people who stand behind it. Whether itbe assisting you with selecting the right coverage, handling a difficult claim or defending a potentially bankruptinglawsuit - Berkely has the right resources to provide you with unbeatable service from start to finish.
A program that changes with the times. Just as you are faced with new challenges that mayrequire adjusting the way you do business, Berkely’s program is continually being fine-tuned to better respond toyour needs today and in the future. So the coverage you select now should be able to grow with you and respondto changes in your operation and in the industry overall.
Are you concerned about being sued by a client who was booked on a cruise line/airline that is going bankrupt? Ask us about Supplier Bankruptcy Legal Liability Protection.
Are you aware of the potential liability imposed by the Airline Reporting Corporation in the event of your supply of airline ticket stock being lost or stolen? Ask us about ARC Traffic Document Legal Liability Protection.
How does an outside salesperson relationship fit into coverage issued to a Host travel agency? Ask us about Coverage for Independent Contractors by adding them as “persons insured” to a policy or securing separate coverage issued directly to the individual independent contractor.
Any other questions about Liability, Insurance or Risk Management? Contact us today for a prompt, professional response from our staff of trained underwriters and claim specialists.
Travel has its RISKS.Running a travel agency SHOULDN’T.
Berkely Agency, Ltd. 100 Garden City Plaza Garden City, NY 115301.800.645.2424 Fax: 1.516.294.1821 www.berkely.com
e-mail: [email protected]
Ap
pli
cati
on
fo
r T
rav
el
Ag
en
ts /
To
ur
Op
era
tors
Pro
fess
ion
al
Lia
bil
ity
Insu
ran
ceT
HE
CO
NN
EC
TIC
UT
IN
DE
MN
ITY
CO
MP
AN
Y
TM